Madison Center in Morgantown, WV
Save161 Bakers Ridge Road, Morgantown, WV 26508
For more information about senior living options: (844) 490-3973
The Madison Center staff were compassionate and consistently went above and beyond to meet residents' needs. The administration team was supportive and kept families informed throughout the care journey. The nursing staff, CNAs, therapy team, and other colleagues provided exceptional, team-based care. The facility was clean, well-maintained, and offered a welcoming environment. The meals were appetizing and often tailored to individual tastes. The staff treated residents like family and fostered a caring, respectful atmosphere. The admissions process was seamless thanks to the admissions coordinator. The care and therapy programs helped residents regain mobility and return home. The center maintained open, regular communication with families about progress and needs. The atmosphere was nurturing, with staff showing kindness and dedication to patient well-being.
The staff were described as neglectful, with call bells ignored and patients left unattended for long periods. Chronic staffing shortages were criticized, with not enough aides and nurses who seemed to do little beyond sitting at a desk. Management was labeled terrible and unresponsive, with concerns rarely addressed and calls often not returned. Several reviews claimed patients were discharged in deteriorated condition or without proper treatment, leading to hospitalizations. One reviewer warned not to send loved ones there, alleging basic care failures and even calling some staff "idiots." The facility was described as an "absolute joke," with cleanliness as the only virtue and social services deemed unlicensed. Residents were reported to be treated with disrespect, including being left naked or not dressed when needed. Medications were not given on schedule, compromising patient safety. Call lights were repeatedly left unanswered for hours, indicating poor responsiveness. Rooms and common areas were not cleaned properly, with issues like bed sheets not being changed and soap dispensers not working. Personal belongings were said to go missing, and residents were moved around without clear communication. There was a perception that the facility cared more about bottom-line concerns than patient care.The Madison Center in Morgantown is best suited for families seeking a rehab-leaning environment where compassionate, hands-on care and strong therapy outcomes are the centerpiece. It is particularly well-matched to seniors who need short-term rehab with the aim of returning home, as well as those who value responsive nursing support, steady therapy momentum, and a kitchen that can accommodate varied tastes. For residents who want a warm, family-like atmosphere, clean surroundings, and a team that communicates with families, this center often delivers consistently positive day-to-day experiences that help ease the transition into a care setting.
Those who may want to consider alternatives include families prioritizing airtight medication safety and flawless, uniform staffing across every shift. Several reviews flag gaps in medication administration, missed calls, and slow response times, which can be destabilizing for residents with complex regimens or cognitive impairment. Others note inconsistent leadership communication and occasional discharge documentation lapses. For loved ones with high medical risk, or for those who require near-perfect operational predictability, exploring facilities with a sterner track record on safety processes and escalation protocols may be prudent.
The strongest pros here center on the care ethos and rehab momentum. Families repeatedly praise a cohesive, team-based approach where therapists, nurses, aides, and administrators coordinate well and genuinely seem to care. The therapy department is highlighted as a standout, delivering meaningful functional gains that translate into real, home-ready improvements. Cleanliness and a home-cooked-feel in the dining room appear to reinforce a sense of normalcy and dignity, while admissions coordinators and front-line staff who maintain a positive, can-do attitude help families feel supported during stressful transitions. When these elements align, Madison Center can feel like a trusted partner rather than a distant institution.
Yet, the reviews do not ignore persistent concerns. Several accounts describe episodes of neglect, delays in answering call bells, and gaps in routine monitoring or medication administration. Some families report miscommunications around discharge orders or treatment plans, and a few patients experienced deterioration or severe complications that raised questions about staffing levels and consistency of care. The tension between excellent individual moments of care and systemic organization issues creates a caution flag: the experience can vary markedly from patient to patient and shift to shift. For the risk-averse, these inconsistencies can tilt the decision toward a facility with more uniform safety metrics and fewer anecdotal red flags.
Practical steps can help families decide with confidence. Before committing, request a candid meeting with the administrator and the head of nursing to map out a clear care plan, including who will manage medications, how call-bell responsiveness is prioritized, and what constitutes escalation for medical concerns. Inquire about staffing ratios by shift and request a written discharge checklist that confirms all in-house orders are accounted for before departure. Schedule a tour focused on therapy studios, dining, and privacy in patient rooms to gauge consistency of daily life. Finally, verify a dedicated family liaison who can provide real-time updates and coordinate post-discharge needs, ensuring the chosen path - short-term rehab or longer-term care - aligns with the resident's goals and health trajectory.
In the end, Madison Center stands out for families who prize effective rehabilitation and a compassionate, engaging staff that can rally around a loved one. When care needs are primarily rehab-oriented and communication with the care team is well managed, the positives often outweigh concerns. For families with heightened sensitivity to medication safety, consistent staffing, and flawless administrative follow-through, the decision warrants careful corroboration through direct conversations and a structured, expectations-aligned plan. The center can be an excellent fit for the right resident, provided these critical safeguards and communication routines are firmly in place.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Madison Center in Morgantown, WV is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center provides a homely and inviting environment with fully furnished apartments that include cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Housekeeping services are also available to maintain cleanliness and tidiness.
Residents at the Madison Center can enjoy the beautiful outdoor space and garden area, perfect for relaxation and socializing. Additionally, there is an on-site beauty salon where residents can pamper themselves and stay looking their best. Laundry services are also provided for their convenience.
Care services at the Madison Center go above and beyond to meet the individual needs of each resident. With 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers, residents can feel safe and supported. The center also coordinates with health care providers to ensure seamless medical care for its residents. Medication management is available to help residents stay on top of their medications.
The center understands the importance of proper nutrition and offers diabetes diet options as well as meal preparation and service. Special dietary restrictions are accommodated to ensure that residents' nutritional needs are met.
Physical wellness is emphasized through fitness programs which allow residents to stay active and maintain their mobility. Religious services are also offered for those who wish to practice their faith. Scheduled daily activities provide opportunities for socialization, engagement, and entertainment.
Located in Morgantown, WV, the Madison Center benefits from its proximity to various amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby as well as hospitals for easy access to medical care when needed.
Overall, the Madison Center offers a comfortable living environment along with comprehensive care services tailored to meet each resident's unique needs.
Located just a short distance away from downtown Morgantown, West Virginia, this neighborhood offers convenient access to a variety of healthcare services, including gynecologists, orthopedic specialists, eye care providers, and reproductive medicine centers. In addition, there are several dining options nearby ranging from fast food to casual dining restaurants. For those who enjoy a cup of coffee or tea, there are cafes such as Starbucks and Tim Hortons within a few miles. Furthermore, the area is home to multiple pharmacies for easy access to medication and healthcare needs. Nearby parks like Milan Puskar Stadium and Krepps Park provide opportunities for outdoor recreation and relaxation. Additionally, places of worship such as Christian & Missionary Alliance Church and Norwood United Methodist Church offer spiritual support for residents. Overall, this neighborhood offers a convenient and diverse range of amenities that may appeal to seniors seeking a comfortable living environment in Morgantown.
Madison Center offers Studio apartments.
Madison Center is located at 161 Bakers Ridge Road, Morgantown, WV 26508 in Monongalia County, West Virginia
Madison Center on seniors.fyi includes 5 photos including images showing decor, therapy room, massage room, artwork, interior, piano, windows, wheelchair, and more.
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