Madison Center

Pros

• The cleanliness and lack of odors in the facility impressed visitors upon arrival.
• Staff members consistently demonstrated cheerful, caring behavior toward residents, creating a positive atmosphere.
• Residents appeared happy, well-dressed, and well-cared for throughout their stay.
• The facility provided delicious home-cooked meals with accommodating options for specific dietary needs.
• The rehabilitation program was effective, allowing residents to achieve their goals and return home quickly.
• Visitors felt welcomed and appreciated the timely communication regarding visitation procedures during Covid-19 precautions.
• Beautician services are available, ensuring residents look and feel their best during visits from family.
• Families were pleased with the prompt communication regarding any medical issues involving their loved ones.
• Engaging activities and events kept residents active and socialized within the community.
• Overall satisfaction with the facility's environment and staff contributed to a positive experience for both residents and visitors alike.

Cons

• Management is terrible and does not communicate or address concerns effectively.
• Family members were only notified once about injuries to loved ones, with little explanation provided.
• The administrator is evasive and fails to return calls or address concerns raised by families.
• Residents are moved without notice, and personal items frequently go missing.
• Activities for residents are limited, leading to dissatisfaction among family members.
• Staff seem unaware of daily operations, contributing to a disorganized environment.
• There are significant concerns regarding the facility's management during the pandemic, resulting in increased anxiety for families.

Review

The reviews for Madison, a rehabilitation and care facility, present a mixed yet nuanced perspective on the quality of services provided. On one hand, numerous reviewers express high praise for the compassionate staff, cleanliness of the facility, and the overall positive atmosphere that contributes to residents’ well-being. Many families have observed firsthand the cheerful dispositions of both employees and residents alike. For instance, one reviewer noted that their 98-year-old father left Madison walking and capable enough to assist with his daily routines at home—the primary objective for many families seeking rehabilitation services. Similarly, another family was impressed by how their 95-year-old father achieved his rehab goals in just one week, demonstrating that Madison effectively supports its patients in regaining independence.

Cleanliness was prominently highlighted as a strong point across several reviews. The facility's lack of unpleasant odors and tidy environment were mentioned repeatedly, suggesting a commitment to maintaining hygienic standards. Visitors also appreciated the presence of beautician services that kept residents looking their best. Positive sentiments were echoed regarding meal offerings as well; many described the food as home-cooked with varied options available—a feature that seemed especially beneficial for those dealing with specific dietary needs or swallowing difficulties. The willingness of staff to accommodate individual requests showcased not only flexibility but also attentiveness to residents' unique situations.

Despite these glowing accounts, there are notable concerns regarding management and communication within the facility that warrant attention. Several reviewers voiced frustrations regarding administrative shortcomings—specifically about response times to inquiries and transparency about incidents involving their loved ones. One family cited issues where their relative suffered injuries without adequate explanations being provided; they found it troubling that these incidents did not prompt timely notifications from management. This kind of disorganization appears particularly alarming during a pandemic when families face heightened anxiety due to limited visitation opportunities.

Adding complexity to the review landscape is feedback concerning therapy participation and discharge processes. One user reported significant discrepancies between recorded medical information and actual conditions upon discharge—such as inadequate management of oxygen levels—which raises questions about record-keeping accuracy and patient safety. Additionally, this user lamented their experience with insurance claims being affected because documentation did not reflect their therapy involvement appropriately, indicating potential systemic issues within procedural adherence at Madison.

On a positive note again reflecting on social engagement aspects within Madison, several families appreciated opportunities for interaction during visits despite COVID-19 precautions limiting access significantly. Visitors observed organized schedules allowing them moments to engage directly with staff members while asking pertinent questions about resident care—a factor contributing greatly towards peace of mind during uncertain times.

In conclusion, while many reviews highlight excellent care characterized by cleanliness, cheerful interactions among staff and residents alike, there remain underlying issues primarily associated with management practices and communication lapses rearing concerns for potential patients or families considering Madison’s services. As any healthcare facility strives for improvement in response protocols amidst crises like pandemics—maintaining rigorous standards of care alongside transparent communication will be key in bolstering confidence among current and prospective residents’ families alike moving forward.

Located just a short distance away from downtown Morgantown, West Virginia, this neighborhood offers convenient access to a variety of healthcare services, including gynecologists, orthopedic specialists, eye care providers, and reproductive medicine centers. In addition, there are several dining options nearby ranging from fast food to casual dining restaurants. For those who enjoy a cup of coffee or tea, there are cafes such as Starbucks and Tim Hortons within a few miles. Furthermore, the area is home to multiple pharmacies for easy access to medication and healthcare needs. Nearby parks like Milan Puskar Stadium and Krepps Park provide opportunities for outdoor recreation and relaxation. Additionally, places of worship such as Christian & Missionary Alliance Church and Norwood United Methodist Church offer spiritual support for residents. Overall, this neighborhood offers a convenient and diverse range of amenities that may appeal to seniors seeking a comfortable living environment in Morgantown.

Physicians

• Mid Atlantic Gynecologic (2.1 miles)
• Joseph Robert Blatt (2.1 miles)
• Mountainstate Orthopedic Associates (2.2 miles)
• Center For Reproductive Medicine (2.3 miles)
• Pineview Gynecology (2.3 miles)
• Morgantown Eye Associates (2.3 miles)
• Joseph G Feghali (2.3 miles)

Restaurants

• Asian Bistro (2.4 miles)
• Sonic Drive-In (2.5 miles)
• McDonald's (2.5 miles)
• Bacon, Bourbon & Beer (2.5 miles)
• Primanti Bros. Restaurant and Bar Morgantown (2.5 miles)
• Kegler's Sports Bar & Lounge (2.8 miles)
• McDonald's (2.8 miles)

Cafes

• Starbucks (2.4 miles)
• Tim Hortons (2.5 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.4 miles)
• Lavender Cafe (3.8 miles)
• Almost Heaven Desserts (3.9 miles)

Hospitals

• Exemplar Medical Group (2.5 miles)
• Monongalia General Hospital-Pulmonary Unit (2.6 miles)
• Main Lobby (2.9 miles)
• WVU Children's Hospital (2.9 miles)
• WVU Ruby hospital (3.1 miles)

Pharmacies

• Walgreens (2.6 miles)
• Hackett and Hackett (2.9 miles)
• American Pharmacy USA (2.9 miles)
• Pierpont Landing Pharmacy (3.2 miles)
• CVS Pharmacy (4.1 miles)

Transportation

• Morgantown Municipal Airport (MGW) (3 miles)
• Towers PRT Station (3.7 miles)

Parks

• Milan Puskar Stadium (3 miles)
• Krepps Park (3.6 miles)
• Krepps Dog Park (3.9 miles)
• Cheat Lake Park (4.5 miles)

Places of Worship

• Christian & Missionary Alliance Church (3.7 miles)
• Norwood United Methodist Church (4.3 miles)