Madison Center in Morgantown, WV
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161 Bakers Ridge Road, Morgantown, WV 26508
For more information about senior living options: (844) 490-3973
The Madison Center is described as compassionate and accommodating. Staff are praised for going above and beyond to meet residents' needs. The administration is described as supportive and attentive to families. The facility is noted for being clean, well-organized, and welcoming. The therapy and rehab teams are credited with helping residents regain function and return home. Admissions and discharge planning are viewed as smooth and well-coordinated. Families appreciate the regular updates and open communication about their loved ones. The meals are described as appetizing and, in some cases, home-cooked with good portions. Residents are treated with respect and kindness, with staff working well as a cohesive team.
The reviewer would give zero stars if that were possible. They claim the nursing staff are selfish, inhumane, and do not care for the patients. They say the management is terrible and does not communicate or address concerns. They report severe staffing shortages, with not enough aides and call bells going unanswered. They allege medications were not given on schedule and essential meds were omitted. They say patients were discharged in poor condition or without adequate therapy, and that discharge orders were omitted or falsified. They describe the facility as dirty and as a place to warehouse people. They warn others not to send their loved ones there.The Madison Center in Morgantown is best suited for seniors who are navigating short- or mid-term rehab and recovery, especially after surgery or a period of deconditioning, and for families that want an active, hands-on care partnership. The community earns strong marks for a therapy-forward approach and a culture of genuine compassion, where therapists, nurses, aides, and administrators are repeatedly described as caring and involved. For families seeking regular, meaningful updates and a team that coordinates closely to move a loved one home, Madison Center often delivers. Cleanliness, approachable admissions staff, and a welcoming atmosphere are frequently noted as immediate positives, helping to ease the stress of transition during a vulnerable chapter.
There are clear reasons to consider alternatives for families with different priorities. Several reviews flag inconsistent staffing and mixed levels of medical oversight, including instances of delayed call-bell response, missed medications, and communication gaps that left families worried about ongoing care. A few accounts describe management as difficult to reach or less transparent, and several patients experienced serious complications that spurred questions about monitoring and treatment. For those who place the highest premium on uninterrupted medical vigilance, constant admission-to-discharge oversight, or a consistently flawless safety record, other facilities may offer a more predictable experience. Also, for families whose top priority is uniformly excellent meals, while Madison Center can deliver solid dining, opinions on food quality vary and are not uniformly outstanding.
On the upside, the core strengths of Madison Center consistently offset many of the concerns raised in the reviews. The rehabilitation program is repeatedly praised as the driving force of positive outcomes: therapists who motivate, fleet-footed aides, and a team that pushes residents to achieve goals and return home. People recovering from operations or significant mobility issues often leave stronger and more independent than when they arrived, with families noting that therapy staff made crucial progress possible. The care team’s teamwork, nurses, aides, social services, and therapy, emerges as a unifying thread, with many families expressing gratitude for the way departments cooperate and communicate. Cleanliness and a respectful, welcoming environment further reinforce the sense that Madison Center is a place where a loved one can be treated with dignity and warmth, which often matters most to families during rehab.
Yet the more troubling reviews cannot be ignored, because they point to vulnerabilities in the system. The most persistent concerns center on staffing variability and the ripple effects on care: when there aren’t enough aides or when nurses are tied up elsewhere, call bells go unanswered, and timely assistance can slip. Some residents experienced delays in medication administration or incomplete medication reconciliation at discharge, which understandably raises red flags for families worried about medical safety. A handful of personal accounts describe abrupt or insufficient discharge planning, and others recount perceived indifference or poor communication from leadership. These episodes, while not universal, create a reality in which the benefits of strong rehab and a caring staff must be weighed against real-risk moments where oversight and consistency falter.
From a decision-making perspective, the key question is whether a rehab-focused facility with a reputation for compassionate care and solid teamwork aligns with one’s risk tolerance and level of family involvement. If the priority is rapid functional gains and a therapeutic environment that treats rehab as a team effort, Madison Center’s pros, top-notch therapy, a culture of care, and a relatively clean, orderly setting, can eclipse the cons for many families. The weight of these benefits increases for those who can stay actively engaged with the care plan, attend care conferences, and monitor daily progress, med administration, and discharge readiness. For families willing to be present, ask targeted questions about staffing assignments, how often a dedicated nurse and aide team will be at the bedside, and what protocols exist to verify medication timing and documentation. This proactive stance can substantially mitigate the main risks highlighted in the reviews.
For families weighing next steps, Madison Center remains a compelling option for rehab-focused care anchored by a caring, communicative staff. The strongest recommendation is to pursue clarity on three fronts before admission: who will oversee medical orders and discharge planning and how the team will coordinate across therapy, nursing, and social services; what the escalation path is for concerns about medications or call-bell response; and how family updates will be delivered, frequency, method, and point of contact. If the answers demonstrate consistent staffing, reliable med management, and transparent, responsive leadership, the gains in function and the evident warmth of the staff make Madison Center a sound investment in recovery. If, however, the family cannot commit to vigilant oversight or is seeking a facility with a uniformly flawless safety and med-management record, exploring alternatives with a steadier staffing profile and stronger centralized communication may be warranted. In the end, Madison Center delivers real value for the right resident, and a clear reminder that the best fit hinges on ensuring robust supervision, consistent care, and ongoing family partnership throughout the rehab journey.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Madison Center in Morgantown, WV is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center provides a homely and inviting environment with fully furnished apartments that include cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Housekeeping services are also available to maintain cleanliness and tidiness.
Residents at the Madison Center can enjoy the beautiful outdoor space and garden area, perfect for relaxation and socializing. Additionally, there is an on-site beauty salon where residents can pamper themselves and stay looking their best. Laundry services are also provided for their convenience.
Care services at the Madison Center go above and beyond to meet the individual needs of each resident. With 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers, residents can feel safe and supported. The center also coordinates with health care providers to ensure seamless medical care for its residents. Medication management is available to help residents stay on top of their medications.
The center understands the importance of proper nutrition and offers diabetes diet options as well as meal preparation and service. Special dietary restrictions are accommodated to ensure that residents' nutritional needs are met.
Physical wellness is emphasized through fitness programs which allow residents to stay active and maintain their mobility. Religious services are also offered for those who wish to practice their faith. Scheduled daily activities provide opportunities for socialization, engagement, and entertainment.
Located in Morgantown, WV, the Madison Center benefits from its proximity to various amenities in the surrounding area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby as well as hospitals for easy access to medical care when needed.
Overall, the Madison Center offers a comfortable living environment along with comprehensive care services tailored to meet each resident's unique needs.
Located just a short distance away from downtown Morgantown, West Virginia, this neighborhood offers convenient access to a variety of healthcare services, including gynecologists, orthopedic specialists, eye care providers, and reproductive medicine centers. In addition, there are several dining options nearby ranging from fast food to casual dining restaurants. For those who enjoy a cup of coffee or tea, there are cafes such as Starbucks and Tim Hortons within a few miles. Furthermore, the area is home to multiple pharmacies for easy access to medication and healthcare needs. Nearby parks like Milan Puskar Stadium and Krepps Park provide opportunities for outdoor recreation and relaxation. Additionally, places of worship such as Christian & Missionary Alliance Church and Norwood United Methodist Church offer spiritual support for residents. Overall, this neighborhood offers a convenient and diverse range of amenities that may appeal to seniors seeking a comfortable living environment in Morgantown.
Madison Center offers Studio apartments.
Madison Center is located at 161 Bakers Ridge Road, Morgantown, WV 26508 in Monongalia County, West Virginia
Madison Center on seniors.fyi includes 5 photos including images showing decor, landscaping, living room, plant, therapy room, massage room, artwork, interior, and more.
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