Clay Health Care Center
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1053 Clinic Drive, Ivydale, WV 25113
For more information about senior living options: (844) 490-3973
The facility takes very good care of residents, keeping them occupied, clean, dry, and well groomed. The facility is light, bright, and cheerful. Administration and various departments have been very helpful to families and residents. Activity staff engage residents with music and interaction, creating a lively atmosphere. The staff are friendly and supportive, helping residents recover well. The food is good, and family members enjoy dining with their loved ones. The facility is very clean and the staff are kind and friendly, forming strong bonds with residents. Staff work hard to help residents regain independence and improve their quality of life.
The facility is not a good place at all. Most staff are rude and off-putting. There is a smell outside that matches the vibe inside. The staff are very lazy and do not perform their duties. No one answers the phone at the facility. The facility's quality has not been satisfactory so far.Over the course of ten years, this facility has drawn a wide range of family feedback, reflecting the ebbs and flows that come with long-term care, leadership changes, and the evolving experience of those who live there. One family member, a sister who also serves as legal guardian, describes a journey through five or six administrators in that decade. She notes that turnover is normal in the industry and that some transitions brought people who stayed for a time, while others moved on for better opportunities. Yet she also emphasizes that, through it all, there have been periods when the team has made meaningful improvements and truly cared for her loved one. She describes the environment as generally clean and well-kept, with staff who are courteous and who engage with residents and families. In her view, the current administration and staff have shown a resolve to learn, adapt, and do better for residents, which she regards as a bright spot in an otherwise fluctuating history.
From her observations since a new company became the owner, she highlights a comprehensive, cross-departmental effort to improve care. She details interactions with Administration, Nursing, the Business Office, Medical Records, Physical Therapy, Social Services, and Activities as consistently supportive and helpful. She acknowledges that it's a learning process for everyone - from the newest staff to the most senior team members - yet she sees evidence that the facility is striving to elevate standards and practice. The building itself is described as light, bright, and cheerful, and she points to signs of ongoing training and adaptation that reflect a renewed commitment to resident well-being. Importantly, she notes that her family member's medical care has been good, and that the resident remains occupied, clean, dry, and well groomed, with activities that keep her engaged.
A particularly vivid day-in-the-life snapshot comes from her account of activities with music and social interaction. She observed an activities staff member singing along with residents, praising the resident engagement and the warm, participatory atmosphere. Residents were interacting with one another, staff were actively involved, and the overall mood felt uplifting and enlightening. She stresses that these moments - small, genuine connections, conversations, and cooperative play - are what keep families hopeful. She describes her loved one as being well cared for, with caregivers who are patient, attentive, and encouraging, and she emphasizes that the environment supports dignity and participation. This family's story also includes a practical note about transportation: when an ambulance was needed for a medical appointment, the scheduler checked in advance and allowed the guardian to ride along to help keep her relative calm and safe, illustrating a level of coordination and empathy that she found meaningful.
Other accounts from the same family highlight positive, ongoing gains in recovery and daily-life quality. They speak of a mom who is currently there and receiving friendly, helpful support as she works toward recovery, and of a husband who spent six months there and benefited from attentive care, physical therapy, and a staff who treated him with respect and kindness. The narrative emphasizes meaningful progress toward independence, opportunities to visit and reconnect with loved ones, and the sense of community that develops with staff and other residents. The family member often dined with her loved one, forging friendships with staff and other families - an experience they describe as memorable and reassuring. The overall impression in these stories is that this facility, when staffed by caring people who invest in rehabilitation and daily comfort, can provide a supportive and humane environment.
Another reviewer offers a different brushstroke, yet still within the broad spectrum of positive sentiment: the place is described as very clean, with "amazing people" who are supportive of residents. This concise assessment reinforces the prevailing theme of cleanliness and the presence of compassionate, capable staff. It suggests that, for many families, the welcoming atmosphere and the quality of care can be a strong, enduring memory - one that stands out amid the routine routines of daily life in a care setting.
Not every voice, however, aligns with the glowing portraits. A portion of the feedback is strongly negative, painting a starkly different picture of the facility. One review labels it "not a good facility at all," criticizing management and many staff members as rude or lacking humanity. The reviewer recounts a sense of decency and empathy missing at times, with descriptions of an odor "outside [that] matches the vibe inside," and attributing that to broader issues in the environment. They describe "very lazy establishment workers" who do not fulfill their responsibilities, and they express disappointment in the overall quality of care. This perspective also highlights administrative communication problems - specifically, a persistent complaint that "no one answers the phone" - which compounds concerns about responsiveness and reliability. Taken together, this strongly negative review conveys a regard that the facility falls short of basic expectations for dignity, warmth, and consistent service.
In contrast to the negative tone, another reviewer notes that there are, indeed, strong positives to be found, including "a very nice place for the people who live there," with kind, capable staffing and good relationships with residents. This juxtaposition - simultaneous reports of warmth and praise alongside experiences of disconnect and frustration - reflects a landscape where outcomes may be uneven, possibly shifting with staff turnover, shifts, and the complexities of running a care operation. A separate note from a different commenter emphasizes a recurring complaint about the phone not being answered, while still acknowledging periods of satisfactory quality. Together, these comments sketch a facility that can deliver excellent, person-centered care in some periods and under certain teams, but that remains susceptible to lapses and to frustration for families who rely on timely communication and consistent performance.
In sum, the collection of reviews paints a nuanced portrait of a facility with a core of caring, devoted staff and a trajectory of improvement under new ownership, paired with persistent challenges that have surfaced over years of staff turnover and organizational change. For some families, the care is compassionate, the environment is cheerful and clean, and residents are engaged and well cared for. For others, there are legitimate concerns about responsiveness, consistency, and the consistency of quality, amplified by negative experiences with communication and perceived staff engagement. The common thread is a space where meaningful progress has been made in some quarters, while gaps remain in others - gaps that appear to ebb and flow with leadership, staffing, and the daily realities of providing long-term care.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Clay Health Care Center in Ivydale, WV is an assisted living community that provides a range of amenities and care services to meet the needs of its residents. The facility offers a comfortable and homelike environment, with fully furnished accommodations and private bathrooms for each resident.
Residents at Clay Health Care Center can enjoy a variety of amenities designed to enhance their quality of life. These include a beauty salon for personal grooming needs, a computer center for staying connected, and a gaming room for entertainment. There is also a small library and a fitness room to promote overall wellness. Outdoor spaces, such as gardens, provide opportunities for relaxation and fresh air. Wi-Fi/high-speed internet is available throughout the community.
To help residents maintain their independence and engage in daily activities, the community offers assistance with tasks such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always available when needed. Medication management services are provided to ensure that residents receive their medications in a timely manner.
Clay Health Care Center places importance on dining options and offers restaurant-style dining, catering to special dietary restrictions such as diabetes diets. Meal preparation and service are provided by the staff according to residents' preferences.
To encourage socialization and engagement within the community, various activities are organized on a regular basis. These include fitness programs to promote physical well-being, planned day trips for exploration and adventure, resident-run activities where individuals can share their talents or hobbies with the community, and scheduled daily activities to keep residents active.
Additionally, Clay Health Care Center provides transportation arrangements both within the community (non-medical) and to doctors' appointments for convenience. Move-in coordination services simplify the transition process for new residents.
Located near two restaurants and two places of worship, this assisted living community strives to cater to all aspects of its residents' lives by providing comfort, care services, engaging activities, and easy access to nearby amenities.
Ivydale, West Virginia, offers a quaint and peaceful environment for senior living. With various places of worship such as Camp Rise & Shine and Risen Lord Catholic Church nearby, residents have easy access to spiritual support. The area also provides a range of dining options including Pizzas and Cream and Granny's Kitchen, ensuring a variety of culinary choices. Additionally, pharmacies like Clay Family Pharmacy and healthcare facilities such as Primary Care Systems and Braxton Health Associates are conveniently located for medical needs. Nearby hospitals like Braxton County Memorial Hospital and recreational areas like Calhoun County Park offer both healthcare services and opportunities for outdoor activities. Transportation options are also available with U-Haul Neighborhood Dealer and car rental agencies like Alamo and Enterprise within easy reach. Overall, Ivydale provides a comfortable and well-rounded community for seniors looking to settle down in a serene setting with essential amenities close by.
Clay Health Care Center is located at 1053 Clinic Drive, Ivydale, WV 25113 in Clay County, West Virginia
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