Braxton Health Care Center
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859 Days Drive, Sutton, WV 26601
For more information about senior living options: (844) 490-3973
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There is a strong thread of appreciation woven through these reflections, starting with the way families describe the genuine care and kindness they've seen during very difficult times. One family member recalls that both of their parents stayed in the facility and that they were struck by how caring and considerate the staff were throughout their stay. They felt the care extended beyond routine tasks, with the staff going the extra mile even during their mother's final days, spending extra time with her and making themselves available to the family. The overall sentiment is one of gratitude and a willingness to recommend the place to others, tempered by the sorrow of moving a parent closer to home.
Another reviewer offers a poignant, if troubling, counterpoint. They recount a troubling experience involving their sister, who was in the care of a male nurse. They describe that their sister had difficulty breathing and was told that this was normal, and that she ultimately passed away on December 22, 2024 due to a lung collapse, with tubes in her chest. They note they do not know the nurse's name and express concern, hoping that the staff member is held accountable in some way. This account serves as a stark reminder that, even in otherwise glowing reviews, there can be moments of serious concern that families want acknowledged.
On the whole, there is a vivid portrayal of a facility where love and respect for residents are palpable. One reviewer emphasizes that they have never seen a place with so much love and compassion radiating from the staff. They describe the caregivers as genuinely kind and dedicated, noting that the compassion on the faces of the staff is evident and that the team is consistently warm and helpful to residents and families alike. This sentiment underscores a belief that the atmosphere is centered on dignity and heartfelt care.
There are specific tributes within these stories as well. Betty Bowles's granddaughter singles out Tammy as someone who went above and beyond, explaining that Tammy, at any hour, would walk to her grandmother's room to check on her. This acknowledgment highlights how individual staff members can leave a lasting, positive impression on both patients and their families, reinforcing the sense that there are people who truly invest their time and energy in residents' well-being.
Another reviewer offers a compact, but strong, endorsement of the operation's daily rhythm: the facility is described as being run like a nursing home should be - professional, attentive, and resident-focused. The staff are praised for constantly interacting with residents, responding promptly when calls for help are made, keeping the environment very clean, and providing meals that were exceptional. The writer expresses gratitude for the care their mother-in-law received, suggesting that the overall culture of the place supports high-quality care and attentiveness.
A separate account praises the staff for their care of the reviewer's mother, noting that the team was extremely caring and attentive. They describe the staff as busy and constantly on the move, yet still able to engage with each resident with dignity and respect. The reviewer emphasizes the personal appreciation felt for the team's hard work during trying times, adding that the home was clean, with residents often seen moving about the halls and staff continually interacting with them. The overall impression is one of consistent, respectful engagement and dependable care.
There is a sharp deviation in tone from a single note that reads, "This place does not know raw meat when they see it. Who knows what you'll receive." This line stands out as a rare caution amid the otherwise glowing praise, hinting at concerns about food quality or meat products. While it's not expanded into a full critique, it serves as a reminder that experiences can vary and that what works brilliantly for some may raise questions for others.
Other reviewers emphasize the importance of meaningful activities and inclusive care. One family member states that their mom received excellent care and that the facility planned activities designed to involve each patient according to their capabilities. The sense conveyed is that engagement and participation are part of the care plan, rather than mere routine, helping residents feel valued and included.
Finally, there is a practical and pointed critique about the facility's communications and amenities. A reviewer expresses frustration with the phone system, describing how a cordless phone with the base at the nurses' station is ineffective for timely conversations with a sister who is a patient there. They report that the connection is poor or non-existent, and they question whether the owners are prioritizing essential comforts like a phone and a TV in each patient's room. The commenter shares that residents are told to bring their own cell phones and TVs, and they vent that this arrangement is particularly hard for someone living out of state who can only rely on phone calls to stay connected. The tone here is one of genuine distress about the gaps in communications infrastructure, underscoring the impact such shortcomings can have on families seeking to stay connected with loved ones.
Throughout these stories, the underlying message is a strong praise for the compassionate care and the warmth shown by many staff members, alongside a realistic acknowledgment that there are patients and families who experience serious concerns or practical frustrations. The collective voice is one of gratitude for dedicated caregivers, with a clear sense that, for many residents, the facility represents a lifeline of support, dignity, and human connection - even as it acknowledges where improvements could make a meaningful difference in daily life.
Braxton Health Care Center in Sutton, WV is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment with fully furnished accommodations and private bathrooms.
Residents at Braxton Health Care Center can enjoy various amenities such as a beauty salon, gaming room, small library, fitness room, and an outdoor space. There is also a dining room where residents can enjoy delicious meals in a restaurant-style setting, with special dietary restrictions taken into consideration. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected.
The care services provided at Braxton Health Care Center ensure that residents receive assistance when needed. There is a 24-hour call system and supervision for safety and peace of mind. Assistance with activities of daily living including bathing, dressing, and transfers is provided. Medication management and diabetes diet are also available to support residents' health needs. Additionally, there is a mental wellness program to promote emotional well-being.
Braxton Health Care Center offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is provided to assist new residents in transitioning smoothly into their new home.
The community organizes various activities for residents' enjoyment and engagement. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to cater to individual preferences and needs.
Located in Sutton, WV, Braxton Health Care Center benefits from its proximity to parks, restaurants, places of worship, theaters, and hospitals. This ensures that residents have access to recreational options as well as essential services nearby.
Overall, Braxton Health Care Center provides a supportive and enriching environment for seniors who require assistance with daily tasks while offering numerous amenities that enhance their quality of life.
Sutton, West Virginia, is a charming small town with a variety of amenities that cater to senior living. With several restaurants within close proximity, such as Woods & Waters Restaurant and Visions, residents can enjoy convenient dining options. The town also offers easy access to healthcare facilities like Braxton County Memorial Hospital and pharmacies like CVS Pharmacy for medical needs. For recreation, there are parks like Holly-Gray Park nearby for serene walks and outdoor activities. Places of worship, including Southern Baptist Convention and Sutton Baptist Church, provide spiritual support for residents. Additionally, the town has transportation services available through Braxton County Airport and car rental agencies like Enterprise for ease of travel. Overall, Sutton offers a peaceful and connected community for seniors looking to settle in a welcoming environment.
Braxton Health Care Center is located at 859 Days Drive, Sutton, WV 26601 in Braxton County, West Virginia
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