Brightwood Center in Follansbee, WV
Save840 Lee Road, Follansbee, WV 26037
For more information about senior living options: (844) 490-3973
The facility is described as very clean and well organized. The staff are warm, professional, and genuinely compassionate, treating residents like family. Caregivers, nurses, and administrators consistently go above and beyond. Medical care is top-notch, with attentive staff who communicate clearly. The emotional and personal support makes residents feel valued as individuals. The therapy team is wonderful and gentle, helping residents improve with dignity. The atmosphere is welcoming, home-like, and safety-focused. Families report that the staff are dedicated, caring, and always willing to help.
The facility is old and run down, with a strong urine odor, cramped rooms, and out-of-date equipment. Some staff were rude and neglected residents, with call lights left on while nurses were chatting at the station. There were reports of very poor care, including days when residents were not bathed and needed therapies were not provided. One reviewer advised others not to send family there, stating that patients are neglected. A patient described the environment as dirty and short-staffed, with no help reaching the bathroom and complaints ignored. There were allegations of financial exploitation, including attempts to take money and request bank information from families. Some reviewers labeled the administration as incompetent and said there was nothing good to say about the place.Brightwood Center in Follansbee, West Virginia is best suited for families seeking a warm, home-like environment where care feels personal, and staff relationships read as genuine commitments rather than just routine duties. Across a broad spectrum of experiences, residents tend to be treated with dignity, patience, and respect, and the care team is noted for being responsive, communicative, and engaged in daily life. The strongest endorsement goes to those needing rehabilitation, long-term assisted living, or memory-support services, where a capable therapy cadre and a nursing staff that emphasizes humane, individualized attention are consistently highlighted. Potential residents should consider alternatives if the priority leans toward brand-new facilities, ultra-modern equipment, or a flawless track record with zero complaints, because there are credible reports from a minority calling out older infrastructure and some service gaps.
The daily experience at Brightwood hinges on the people delivering care. The staff's warmth, friendliness, and willingness to go the extra mile repeatedly emerge as the deciding factor for families. The therapy department earns especially strong praise for effectiveness, personalized plan work, and the pace of recovery, with many stories of residents regaining function and returning home. Families also emphasize the restaurant-like dining and active social programs that foster belonging, alongside reception and administrative teams that maintain open lines of communication. In practice, this means a resident can feel seen, engaged, and supported through recovery, rehabilitation, and the ongoing rhythms of long-term care, which is a rare and valuable alignment for many caregivers.
Yet Brightwood's strengths coexist with notable caveats. A minority of reviews describe overlooked needs, curt or inconsistent interactions, and administrative gaps that complicate the experience. Some reports reference older or cramped facilities, lingering odors, and equipment that appears dated, all of which can color day-to-day satisfaction. A handful of families allege billing or financial friction, urging careful scrutiny of admissions, contracts, and financial arrangements. These concerns are not universal, but they are persistent enough to demand a disciplined due diligence process: tour with a critical eye, request current shift-level observations, and speak directly with residents' families about consistency of care across days and shifts.
For those with post-acute rehab goals, Brightwood's rehab ecosystem often proves decisive. The combination of skilled therapists and a proactive clinical team translates into tangible milestones - improved mobility, better independence, and progress that families witness firsthand. The therapy staff, including speech therapists noted for gentleness and effectiveness, contributes to a sense of momentum that can shorten hospital-to-home transitions and reduce fear about returning to daily life. Even in the presence of other concerns, a solid rehabilitation track can anchor overall confidence in the facility as a viable option for both short-term and longer-term stays.
Community life at Brightwood generally leans toward inclusivity and purpose. Reviews describe themed activities, opportunities for socialization, and caregiver-led engagement that allow residents to participate meaningfully. The dining experience occasionally stands out as a bright spot, with staff attentive to preferences and family involvement encouraged. Residents with dementia or memory impairment often benefit from patient, steady routines and consistent staff interactions. On the downside, some families report discrepancies between intention and execution - occasional neglect of basic tasks or delayed responses - which underscores the need for prospective residents to observe call-light responsiveness and to verify that the day-to-day care plan is being followed consistently.
In deciding whether Brightwood is the right fit, prioritize a match with values: a strong emphasis on compassionate, personalized care delivered in a warm, homey setting, and a rehabilitation-centric approach that can drive meaningful gains. If modern construction, a spotless odor-free environment from day one, or a flawlessly uniform day-to-day experience across all shifts is non-negotiable, it is prudent to compare other options with newer facilities or longer, verifiable track records. A disciplined evaluation should include meeting the administrator and the therapy team, touring resident rooms and the activity spaces, and talking candidly with current families about response times, transparency in billing, and overall daily consistency. When alignment exists, Brightwood stands out as a compelling choice for families who value care that feels personal, attentive, and practically effective, with a clear commitment to the resident as a whole person.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (22 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brightwood Center in Follansbee, WV is a fully equipped and comfortable assisted living community that provides a wide range of amenities and care services for seniors. The center offers cable or satellite TV, allowing residents to stay connected and entertained. A dining room is available where residents can enjoy delicious meals prepared by the staff. The facility is fully furnished, providing a cozy and welcoming environment for residents.
Brightwood Center also features a garden where residents can relax and enjoy outdoor space. Housekeeping services are provided to ensure that the living areas are always clean and tidy. Each unit includes a kitchenette for those who prefer to cook their own meals. Move-in coordination is available to make the transition as smooth as possible for new residents.
The center provides essential care services, including 24-hour supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is also offered by dedicated staff members. Coordination with health care providers ensures that residents receive proper medical attention when needed.
Brightwood Center understands the importance of dietary needs and offers specialized meal preparation for individuals with diabetes or other specific dietary restrictions. Medication management is provided to ensure that residents take their medications on time and as prescribed. A mental wellness program supports the emotional well-being of residents.
Transportation arrangements are made for medical appointments, ensuring that residents have access to necessary healthcare services. Scheduled daily activities provide opportunities for social engagement and entertainment within the community.
For added convenience, Brightwood Center is located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation options.
Overall, Brightwood Center in Follansbee, WV offers a comprehensive array of amenities and care services in a warm and inviting environment where seniors can feel comfortable and supported in their daily living needs.
This area of Follansbee, West Virginia offers a variety of conveniences for seniors looking to settle down in a peaceful and accessible community. With several cafes nearby, you can enjoy a cup of coffee or a meal with friends. There are also numerous places of worship for spiritual fulfillment and connection. Access to medical care is readily available with multiple physicians' offices and pharmacies within close proximity. In terms of dining options, there are several restaurants serving a variety of cuisines. Hospitals and healthcare facilities are located nearby for any medical needs that may arise. Additionally, transportation services such as U-Haul and car rentals are conveniently located for any travel needs. Overall, this area provides a well-rounded environment that caters to the needs and interests of senior residents.
Brightwood Center is located at 840 Lee Road, Follansbee, WV 26037 in Brooke County, West Virginia
Brightwood Center on seniors.fyi includes 5 photos including images showing landscaping, living room, interior, decor, vintage, television, dining, flag, and more.
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