South Regal Health Care Ctr in Spokane, WA

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Pros

• The staff and doctors at Regal Veterinary Clinic are incredibly friendly and understanding.
• Regal Vet Clinic is a reliable, compassionate source of care through highs and lows.
• The clinic’s team is warm, professional, and genuinely cares about the animals.
• The staff consistently provides thorough care and answers questions promptly.
• Clients feel supported and comfortable leaving their pets in Regal Vet Clinic’s care.
• Dr. Berdan and the doctors are described as knowledgeable and attentive.
• The clinic is clean, and the staff are patient and kind with nervous pets.
• Regal Vet Clinic’s follow-up calls and check-ins show ongoing care for pets and owners.
• Many reviewers would highly recommend Regal Vet Clinic to friends and family.
• The staff go above and beyond to ensure the wellbeing of the animals.

Cons

• It was noted that the price quote changed after the dog’s sample was collected, resulting in a higher bill.
• Some reviewers feel the clinic prioritizes making money over the pet’s health and customer satisfaction.
• A reviewer said staff blamed the client for not getting the quote in writing, highlighting price transparency issues.
• There is concern that there are no financial assistance options or payment plans, even for small deficits.
• The euthanasia experience was described as distasteful, unkind, and lacking compassion.
• The front desk staff were described as not being as friendly as hoped, affecting the overall experience.

Review

Regal Vet Clinic in Spokane is best suited for pet owners who value a long-standing, compassionate partner for routine care and everyday health concerns. This practice shines for households with multiple pets or aging animals, where familiar faces, memory of each pet’s history, and consistent messaging matter. Families that prize clear explanations, practical cost-aware options, and post-visit follow-up will find the strongest alignment here. The clinic’s strengths are not just in medical skill but in the relational texture of care: staff who remember each animal by name, doctors who take time to discuss options, and a culture that prioritizes humane, supportive guidance over pressure to overspend.

But there are clear reasons to consider alternatives, especially for budgets that demand ironclad price transparency. Several reviews cite inconsistent pricing and quotes that don’t hold once the client arrives for service. For households operating on tight or inflexible budgets, the lack of written estimates and the absence of guaranteed payment plans can transform a manageable visit into a cost shock. While the clinic often works with families to find affordable paths, the perception of price variability can be a deal-breaker for those who must see numbers settled in advance. For clients who require ultra-low-cost options or crystal-clear, papered pricing, a different practice may reduce daily friction.

The core positives at Regal Vet Clinic, compassionate staff, straightforward, thorough explanations, and a willingness to tailor care to financial realities, often offset the concerns about pricing. The clinic is repeatedly praised for its warmth and empathy, with stories of gentle handling of nervous or senior pets, same-day or prompt appointments for emergencies, and proactive aftercare check-ins that help owners feel hands-on in their pet’s ongoing health. The willingness to discuss treatment choices, to provide affordable options, and to avoid sales pressure stands out as a meaningful counterweight to the price-quote questions that surface in a subset of reviews. For many families, the combination of kindness, competence, and practical budgeting creates a reliable, trusted partner.

Day-to-day experiences reinforce the decision to choose Regal Vet Clinic. Clients note quick, efficient service for routine visits, and staff who are genuinely attentive to both pet and owner. The practice is described as clean and well-organized, with doctors who explain why a treatment is recommended and what costs will look like in plain terms. The continuity aspect, owners visiting with the same doctors over years, receiving call-backs the day after visits, and getting help navigating nutrition, medications, and routine preventive care, helps families feel supported rather than rushed. Emergency access is highlighted as a strength, with examples of animals seen promptly during urgent moments and care plans that address both medical needs and the owner’s capacity to pay.

On the cautionary side, the experience landscape includes a few notable negatives that steady-handed decision-makers will weigh against the positives. A minority of reviews describe pricing disputes or what feels like inconsistent front-desk service, suggesting a potential friction point for households that require frictionless, paper-based quotes and guaranteed costs. There are also pointed critiques about the euthanasia experience and the related process; these instances are not universal but signal that conversations around end-of-life care require clear expectations and sensitive handling. One review even flags a highly cautionary note about disease exposure, underscoring the reality that no clinic is immune to rare missteps in the complex world of pet health. Taken together, these critiques do not erase the clinic’s strengths, but they do underscore the need for prospective clients to engage in explicit pricing and care-plan conversations from the outset.

The bottom line for decision-making is practical and decisive. Regal Vet Clinic is ideally positioned for families who want a trusted, approachable veterinary home, where staff kindness, transparent communication, and post-visit follow-up are the norm, and where care can be balanced with budget realities. Those who can tolerate occasional pricing ambiguities in exchange for strong relationships, emergency access, and a culture of empathy should feel confident in moving forward. However, for households that demand uncompromising price transparency, strict payment options, or highly specialized services beyond routine and standard care, it makes sense to compare alternatives that offer guaranteed quotes, formal payment plans, or broader subspecialty capabilities. In the Spokane area, Regal Vet Clinic stands out as a dependable, caring partner for most pet families, with the caveat that upfront pricing alignment is a prudent prerequisite before committing.

This part of Spokane, Washington offers a convenient and diverse range of amenities for seniors looking to reside in the area. With multiple dining options close by such as Maggie's South Hill Grill, Republic Pi, and De Leon's Taco & Bar, residents can enjoy a variety of cuisines. Nearby pharmacies like Rosauers Supermarkets and Walgreens provide easy access to medication and healthcare services. For medical needs, there are several physician offices within a short distance, including Spokane Gastroenterology and the Center for Lifestyle Medicine. Additionally, there are peaceful parks like Duncan Gardens and Nishomiya Japanese Garden nearby for leisurely walks or relaxation. Accessible hospitals like Sacred Heart Medical Center and Shriners Hospitals for Children ensure quality healthcare services are readily available. Overall, this area of Spokane provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle.

Restaurants

• Maggie's South Hill Grill (0.1 miles)
• McDonald's (0.2 miles)
• McDonald's (1.1 miles)
• Republic Pi (1.5 miles)
• Poole's Public House South (1.6 miles)
• De Leon's Taco & Bar (1.7 miles)
• Fresh Soul (1.8 miles)

Pharmacies

• Rosauers Supermarkets (0.2 miles)
• Shopko Pharmacy (0.9 miles)
• Walgreens (1.6 miles)
• Albertsons Pharmacy (1.7 miles)
• Fred Meyer Pharmacy (1.9 miles)
• Walmart Pharmacy (2.6 miles)
• Community, A Walgreens Pharmacy (2.9 miles)

Physicians

• Denise Pounds, MD (0.6 miles)
• South Hill Counseling (1.2 miles)
• Spokane Homeopathic Clinic (1.6 miles)
• Wylie D Todd OD FCOVD (1.6 miles)
• Laurier, Lisanne Center for Life Style Medicine and Hormone Health (1.7 miles)
• Spokane Gastroenterology (1.7 miles)
• Richart Rachel Center for Lifestyle Medicine (1.7 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.6 miles)
• The Scoop (2.7 miles)
• Starbucks (2.8 miles)
• Chaps Coffee Co. (3 miles)
• Rocket Bakery (3.1 miles)
• Atticus Coffee & Gifts (3.4 miles)

Places of Worship

• Journey Church (2.1 miles)

Parks

• Duncan Gardens (2.1 miles)
• Nishomiya Japanese Garden (2.3 miles)
• Comstock Park (2.5 miles)
• Riverfront Park (3.4 miles)
• The United States Pavilion, Expo '74 (3.4 miles)
• Polly Judd Park (3.5 miles)

Hospitals

• Spokane Kidney Center (2.3 miles)
• St Luke's Rehabilitation Institute (2.4 miles)
• Sacred Heart Medical Center Helistop Heliport (2.6 miles)
• Deaconess Medical Center (3.1 miles)
• Shriners Hospitals for Children-Spokane (3.1 miles)
• Seattle Childrens Hospital (3.2 miles)

Transportation

• Spokane Transit Authority Sta (3.3 miles)