South Regal Health Care Ctr

Pros

• The staff at Regal Vet Clinic are super friendly and knowledgeable.
• Regal Vet Clinic schedules appointments quickly and has great staff.
• Regal Vet Clinic is a reliable, compassionate source of care for pets.
• The team is kind, thoughtful, and genuinely cares about the animals.
• The clinic is clean, professional, and provides excellent care.
• They go above and beyond, including during emergencies, to help pets quickly.
• They remember each pet by name and make visits comfortable and personalized.

Cons

• The vet office prioritizes making money over the pet's health and customer satisfaction.
• The reviewer warned that bringing a dog there could lead to parvovirus and stated the staff do not care.
• The euthanasia experience left the owners feeling their feelings were not considered and that the care could have been better.
• The cremation service was criticized as unsatisfactory.
• A prior clinic was described as failing to diagnose severe illness, resulting in the pet's death.

Review

Regal Veterinary Clinic comes across in these accounts as a place where warmth, knowledge, and genuine care for both pets and their people are the norm. For many new puppy parents, the staff's patience and readiness to answer questions made the clinic feel approachable and reassuring from day one. Clients describe getting appointments quickly and feeling prepared to raise a healthy, happy dog thanks to conversations that were thorough and encouraging rather than rushed. The sense that the team is invested in setting families up for success with their new companions runs through the feedback, creating an impression of a clinic that welcomes questions and offers solid, practical guidance.

The clinic's impact extends well beyond routine checkups. Reviewers recount Regal as a reliable, compassionate partner through a full spectrum of pet care experiences - from celebratory moments of thriving chronic conditions in a dog to the sensitive, difficult time of guiding a cat through end-of-life care. One client highlights that Regal helped a dog with a chronic illness live a better life, while another recalls a beloved cat crossing the rainbow bridge with care from the team. In everyday moments, owners consistently note comfort and trust: questions are answered, concerns are addressed, and owners feel they're in good hands whether they're managing common concerns or navigating more complex health challenges.

What stands out to many is the staff's kindness and the personal attention given to animals. Reviewers repeatedly praise individual clinicians by name and describe how staff go above and beyond to put both pets and their people at ease. The sentiment is that the team not only treats medical issues but also interacts with the pets at their level - building rapport with shy or anxious animals, giving calming tips, and offering options that respect the owners' goals and budgets. The recipients consistently mention how the team communicates clearly, from explanations of diagnoses to the rationale behind treatment plans, and they appreciate reminders and post-appointment check-ins that show ongoing care.

Accessibility and communication are recurring themes. A number of reviews highlight same-day and urgent-access capabilities, with several noting seamless admission even on weekends or without a prior appointment. The clinic is described as clean, well-organized, and open to discussing costs, with staff who try to tailor care to what families can afford. One reviewer specifically recalled a personal call from a doctor to explain care decisions before pickup, a gesture that underscored Regal's commitment to transparent, respectful communication. The practice's routine follow-up, including calls to check on pets after visits, reinforces a sense of ongoing partnership in a way that many clients value deeply.

Many families share deeply positive, memorable moments. There are stories about being able to get a sick dog seen the same day, a dog's life saved after urgent surgery, and even a dog's favorite nail and anal gland appointment that becomes something the dog looks forward to because the team makes it pleasant. Specific clinicians - Dr. Berdan, Dr. Abraham, and Dr. Ellingsen - are repeatedly credited with expertise and empathy, and staff such as Julia the receptionist are praised for their helpfulness. For some, the clinic has become the dependable "go-to" for all their pets - from senior dogs needing gentle elder care to cats with stubborn infections - an impression strengthened by the sense that the team truly loves and respects the animals they treat.

There is a strong theme of ethical care and patient-first philosophy in most reviews. Several clients emphasize that Regal does not pressure them into unnecessary products or services, and they appreciate being treated as partners in their pet's health. The practice is described as patient, thorough, and supportive, with a focus on appropriate medical decisions backed by explanations. The open-door approach - being honest about costs and options, and offering time to discuss concerns - contributes to a feeling of trust and security. For many families, Regal is a resource they rely on to navigate medical questions with professional guidance, paired with genuine compassion.

Yet, not every review is unreservedly glowing. A minority detail concerns about money-driven practices and a negative experience surrounding euthanasia and cremation. One reviewer warned that the clinic may prioritize financial considerations over a pet's health, while another recounted a painful end-of-life process that felt lacking in compassion and sensitivity, including the practicalities of cremation arrangements and memorial keepsakes. These perspectives underscore that, as with any veterinary practice, individual experiences and expectations can vary, and a respectful, clear conversation about options and costs remains important for families facing tough decisions.

Overall, Regal Veterinary Clinic emerges as a community-focused, highly regarded veterinary partner for many pet families. The blend of friendly, knowledgeable staff, responsive care, accessible scheduling, and consistent communication positions the clinic as a trusted place to care for dogs and cats across a wide range of needs - from routine wellness and preventive guidance to urgent care and end-of-life support. For many owners, Regal stands out as a place where the hearts of the team are in the right place, and where both pets and their people feel seen, supported, and valued every step of the way.

This part of Spokane, Washington offers a convenient and diverse range of amenities for seniors looking to reside in the area. With multiple dining options close by such as Maggie's South Hill Grill, Republic Pi, and De Leon's Taco & Bar, residents can enjoy a variety of cuisines. Nearby pharmacies like Rosauers Supermarkets and Walgreens provide easy access to medication and healthcare services. For medical needs, there are several physician offices within a short distance, including Spokane Gastroenterology and the Center for Lifestyle Medicine. Additionally, there are peaceful parks like Duncan Gardens and Nishomiya Japanese Garden nearby for leisurely walks or relaxation. Accessible hospitals like Sacred Heart Medical Center and Shriners Hospitals for Children ensure quality healthcare services are readily available. Overall, this area of Spokane provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle.

Restaurants

• Maggie's South Hill Grill (0.1 miles)
• McDonald's (0.2 miles)
• McDonald's (1.1 miles)
• Republic Pi (1.5 miles)
• Poole's Public House South (1.6 miles)
• De Leon's Taco & Bar (1.7 miles)
• Fresh Soul (1.8 miles)

Pharmacies

• Rosauers Supermarkets (0.2 miles)
• Shopko Pharmacy (0.9 miles)
• Walgreens (1.6 miles)
• Albertsons Pharmacy (1.7 miles)
• Fred Meyer Pharmacy (1.9 miles)
• Walmart Pharmacy (2.6 miles)
• Community, A Walgreens Pharmacy (2.9 miles)

Physicians

• Denise Pounds, MD (0.6 miles)
• South Hill Counseling (1.2 miles)
• Spokane Homeopathic Clinic (1.6 miles)
• Wylie D Todd OD FCOVD (1.6 miles)
• Laurier, Lisanne Center for Life Style Medicine and Hormone Health (1.7 miles)
• Spokane Gastroenterology (1.7 miles)
• Richart Rachel Center for Lifestyle Medicine (1.7 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.6 miles)
• The Scoop (2.7 miles)
• Starbucks (2.8 miles)
• Chaps Coffee Co. (3 miles)
• Rocket Bakery (3.1 miles)
• Atticus Coffee & Gifts (3.4 miles)

Places of Worship

• Journey Church (2.1 miles)

Parks

• Duncan Gardens (2.1 miles)
• Nishomiya Japanese Garden (2.3 miles)
• Comstock Park (2.5 miles)
• Riverfront Park (3.4 miles)
• The United States Pavilion, Expo '74 (3.4 miles)
• Polly Judd Park (3.5 miles)

Hospitals

• Spokane Kidney Center (2.3 miles)
• St Luke's Rehabilitation Institute (2.4 miles)
• Sacred Heart Medical Center Helistop Heliport (2.6 miles)
• Deaconess Medical Center (3.1 miles)
• Shriners Hospitals for Children-Spokane (3.1 miles)
• Seattle Childrens Hospital (3.2 miles)

Transportation

• Spokane Transit Authority Sta (3.3 miles)