Alderwood Manor in Spokane, WA
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Information last verified:
3600 East Hartson Avenue, Spokane, WA 99202
For more information about senior living options: (844) 490-3973
The staff at Alderwood Manor are consistently helpful, professional, and friendly, often with a smile. The facility is clean and welcoming, with a warm, home-like atmosphere. The physical therapy and occupational therapy teams are excellent, helping residents regain strength and independence. Families commend the staff for attentive, personalized care and open, timely communication. Alderwood Manor is described as inviting, caring, and accommodating, with staff who truly care about each resident. Residents and their families frequently praise the quality of care and the positive impact on recovery and well-being. The activities and therapy programs are engaging and contribute to a high quality of life for residents. Many reviewers would recommend Alderwood Manor for rehab and elder care based on consistently positive experiences.
The nurses were described as terrible, stealing from patients and neglecting them, and laughing when patients called for help. One reviewer urged that Alderwood Manor should be shut down. The facility was criticized for being dirty and outdated, with filthy rooms, sticky floors, and an odor of urine in parts of the building. A family member called the place a prison, citing lack of privacy, restricted movement, and no outdoor activities. There were reports of understaffing and slow response to residents’ calls for help. There were serious complaints about mismanagement and delays in medical care that could have endangered a resident’s life. A reviewer alleged a grandmother died from malnutrition and dehydration attributed to neglect and overmedication. Some staff were described as rude or dismissive, including instances of nurses who did not listen to residents’ concerns.Alderwood Manor in Spokane is best suited for seniors who need attentive rehab-focused care and who will flourish in a warm, hands-on environment where therapy teams are visible, engaged, and capable of moving residents back toward independence. The facility consistently earns praise for its physical therapy and occupational therapy programs, with multiple therapists available and a setup that supports coordinated rehab plans. The overall vibe is homey and person-centered, with a strong emphasis on staff–resident relationships, clear communication with families, and a sense that every resident is treated as an individual rather than a room slot. Even as the building shows its age, the care ethos remains purposefully practical: strong therapy, daily accountability, and a culture that prioritizes kindness and ongoing recovery.
Those who may want to consider alternatives are families prioritizing private room options, modernized facilities, or minimal restrictions that feel more like “home” than a campus. Alderwood Manor offers a limited number of single rooms, with several residents sharing bathrooms and limited storage; for someone who values maximum privacy and fewer shared spaces, other communities will likely be a better fit. Additionally, a few reviews raise concerns about staffing pressures, with overworked caregivers sometimes delaying calls for assistance or appearing fatigored, and a small number of staff members described as less compassionate. For families seeking highly consistent leadership, flawless operational flow, or a pristine, up-to-date building with the most current amenities, it is prudent to explore other options as part of a thorough comparison.
The key positives, exceptional therapy teams, consistently friendly and caring front-line staff, and a culture of listening to families, often offset many operational drawbacks. The rehab emphasis drives tangible gains in strength, mobility, and independence, with residents frequently praising the therapists for their skill, patience, and motivating approaches. Cleanliness and general upkeep are repeatedly cited, with many visitors noting a pleasant, home-like scent and tidy rooms. Families consistently report that staff communication is meaningful: questions are answered, discharge planning is coordinated smoothly, and social workers or care coordinators help navigate transitions with attention to the resident’s goals. A truly notable thread is the staff’s ability to create a supportive atmosphere that makes residents feel valued and seen, which can significantly ease the emotional weight of recovery and transition.
On the downside, several reviews underscore meaningful cons that cannot be dismissed. Aging infrastructure and the practical realities of an older building translate into limited private-space options and occasional concerns about cleanliness and odor in certain areas. Staffing strain emerges as a real risk: when workloads rise, even well-meaning caregivers can falter, and a pattern of overworked staff is perceptible in some accounts. There are also vivid memories of individuals having negative experiences with certain nurses or administrative interactions, and a minority of families report serious safety and care concerns, including allegations of neglect or mismanagement. The most troubling narratives point to instances where procedures or attention did not meet expectations, and some reviewers express fear over how care decisions were communicated or executed. Taken together, these risks tilt the scale toward caution, especially for families with heightened safety sensitivities or those seeking an environment with consistently flawless operations.
Yet the balance between pros and cons is nuanced. The strongest justification for Alderwood Manor centers on the rehab track record: high-caliber therapy teams, purposeful activity programming, and a care culture that routinely earns praise for kindness and personalization. The ability to tailor plans, address both physical and emotional needs, and maintain open lines of communication with families remains a decisive advantage for many who arrive with clear rehab goals. When the facility’s social work and discharge coordination function smoothly, families can gain confidence that their loved ones are not only cared for in the moment but supported through the transition back home or to a lower level of care. In scenarios where rehab outcomes and relational warmth are the top priorities, Alderwood Manor delivers strong value.
The practical decision guidance is straightforward. For families prioritizing effective rehabilitation, a warm staff dynamic, and reliable daily support within an established, community-oriented setting, Alderwood Manor warrants serious consideration, provided that a tour includes candid conversations about room configurations, staffing availability, and responsiveness. Prospective residents who can tolerate an older facility with shared bathrooms and fewer private spaces, and who value individualized attention and transparent family communication, will likely find Alderwood Manor a compelling fit. Conversely, if privacy, modern amenities, pristine upkeep across all areas, or ironclad consistency from a management perspective are non-negotiables, alternatives should be pursued with equal urgency. In all cases, due diligence should include visiting at different times, speaking with admissions and program directors, and reviewing recent inspection notes to form a complete view of how the community operates under real-world conditions.
85 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. 3-bedroom apartments3-bedroom apartments are important for seniors as they provide ample space for visiting family, caregivers, or live-in assistance. This extra room can also be utilized for hobbies, storage, or a home office, allowing seniors to maintain independence and flexibility in their living arrangements.
Condos / townhomesCondos and townhomes provide seniors with a low-maintenance, community-oriented living option that allows for social interaction and access to amenities while also offering the freedom of independent living.
Detached homesDetached homes are important for seniors because they provide independence and privacy, allowing them to maintain a sense of autonomy in their living space. Additionally, detached homes often offer more space for hobbies and activities, as well as outdoor areas for gardening or relaxation. This can contribute to a better quality of life and overall well-being for seniors. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years. Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Blood workRegular blood work is essential for seniors as it allows healthcare providers to monitor and detect any potential health issues early on, such as diabetes, high cholesterol, anemia, and kidney function. This proactive approach helps seniors maintain their overall health and well-being as they age.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Alderwood Manor in Spokane, WA is a vibrant and welcoming assisted living community offering a range of housing options to suit individual needs and preferences. From cozy studio apartments to spacious detached homes, residents can choose the perfect living space for their lifestyle. The community provides various amenities to enhance the residents' quality of life, including on-site beautician services, a beauty salon, cable or satellite TV, and community-operated transportation for easy access to nearby attractions and amenities.
The well-equipped computer center allows residents to stay connected with loved ones or explore their interests online. Alderwood Manor also offers dining options with restaurant-style meals served in a comfortable dining room. Dietary restrictions are taken into consideration to ensure that everyone's unique needs are met.
Residents can enjoy physical fitness activities in the on-site fitness room or participate in gaming and planned activities in the social gaming room. Relaxation and tranquility can be found in the beautiful garden or outdoor spaces available for residents' enjoyment. For those requiring respite or short-term stays, Alderwood Manor is able to accommodate such needs.
To support independent living, move-in coordination services are provided along with housekeeping assistance. Additional services such as home sale assistance and financial advice are also available for those who may require them.
Alderwood Manor offers exceptional care services including 24-hour call system and supervision for added peace of mind. Trained staff members are available to provide assistance with daily tasks such as bathing, dressing, transfers, and medication management. Specialized care such as diabetes diet management is also provided. Mental wellness programs ensure residents have access to support when needed.
Concierge services are offered at Alderwood Manor along with planned day trips and resident-run activities that promote socialization and engagement within the community. The proximity of nearby cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and transportation options allow residents easy access to essential amenities.
At Alderwood Manor, residents can enjoy a comfortable and enriching lifestyle, supported by a dedicated staff and a range of amenities and care services.
Alderwood Manor offers 1-bedroom apartments, 2-bedroom apartments, 3-bedroom apartments, Condos / townhomes, Detached homes, and Studio apartments.
Alderwood Manor is located at 3600 East Hartson Avenue, Spokane, WA 99202 in Spokane County, Washington
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