Hart Terrace Apartments

Pros

• It is a small, nice community with well-kept grounds and quiet surroundings.
• The staff is friendly and helpful.
• Sheri (the manager) and Charlie (the maintenance) were attentive and supportive during chemotherapy.
• Cheryl (the manager) and Paul (the on-site handyman) have been respectful, reasonable, and above-and-beyond responsive.
• Most residents are kind and look out for one another.
• The reviewer would recommend this community to family and friends.
• The place has felt like it was guided by the hand of God during treatment.

Cons

• The property has gone downhill over the past decade.
• There have been multiple shootings in the last six months.
• There is ongoing drug trafficking on the premises.
• The location is poor and neighbors are loud, intrusive, and rude.
• The apartments constantly fall apart, with razor-thin walls and horrible plumbing.
• There is a mice infestation.
• Winter maintenance is poor, with sidewalks over-salted and snow causing cars to get stuck.
• Parking is insufficient; paid spots are small and difficult to use.
• Managers and maintenance do not do their jobs or care about residents.

Review

The reviews paint a place that has become a study in contradictions. On one hand, several residents frame it as a deteriorating environment - one that has declined noticeably over the past decade, with alarming safety concerns and ongoing neighborhood trouble. A stark opening line calls the location out: "This place has gone downhill considerably in the last 10 years or so," followed by reports of three shootings in the last six months and pervasive drug traffic "all day and night." The tone here is urgent and admonitory, with a clear admonition to potential renters to look elsewhere if safety is a priority.

Yet the same location also receives persistent praise from other tenants who emphasize the positives. For some, it remains a small, tight-knit community with well-kept grounds and a generally quiet atmosphere. They describe the grounds as well maintained, the surroundings peaceful, and the overall vibe as friendly. In their view, the community could be well suited for those who want a quiet, small-scale living environment, with staff they find approachable and helpful.

Amidst the safety concerns, there are standout stories of compassionate care that counterbalance the negatives. One testimonial recounts a tenant undergoing intense chemotherapy who found crucial support from the on-site team. Jim Schneider explains that manager Sheri and maintenance worker Charlie took care of him through his sickness, even as memory and mobility were challenged by treatment. He describes these gestures as life-changing, noting his intention to stay another year if he continues to be welcomed, and he emphasizes that many residents are kind and watch out for one another. This narrative highlights the human side of on-site management and a sense of community that can persist in difficult times.

Similarly, another positive voice speaks to long-term relationships with management and maintenance. A family member notes that Cheryl, the on-site manager, and Paul, the handyman, have been respectful, reasonable, and responsive beyond expectations during their eight years of involvement with the unit. The family would "recommend to family, friends," and even consider living there themselves, underscoring the experience of care and reliability in handling resident needs.

However, there is a strong current of critique that tempers the more favorable views. A long-term resident explicitly warns against settling there, describing the staff as emotionally inconsistent - either very nice or extremely rude depending on the mood - an attitude they call unprofessional. They fault the location as problematic, complain about loud and intrusive neighbors, and argue that the apartments themselves fall apart with thin walls and subpar plumbing. The sentiment here is that management inconsistencies and resident interactions undermine the experience, making the property difficult to love over time.

Another set of concerns escalates into concrete grievances about privacy, safety, and physical crime. A reviewer states that private information is shared among tenants, and cites personal security issues like a car being broken into twice, plus injuries among seniors due to ice. These mentions contribute to an overall impression of a place where security and privacy are not consistently protected, leaving residents wary in their daily routines.

More troubling specifics surface in terms of infrastructure and maintenance. A chronic mice problem is cited alongside a ceiling leak on the third floor, accompanied by a black mold spot. The landlord's purported stance - "there are bigger things in the building to worry about" than fixing a leaky ceiling - reads as a stark frustration with prioritization. Tenants also report repeated appliance replacements, from refrigerators to toilets and even heater knobs, in a pattern suggesting ongoing upkeep challenges rather than timely maintenance. Parking is described as insufficient, with paid spots that are too small to maneuver easily, and winter conditions complicate matters further as sidewalks are heavily salted to track indoors while roads remain unsalted, causing snow and ice to accumulate and trap unprepared cars. A ceiling fan on one room is noted as broken, with repair attempts that never materialized into a replacement.

In sum, the set of reviews presents a living environment of sharp contrasts. Some residents recount moments of genuine care, neighborliness, and stability, supported by staff who they feel go above and beyond in critical moments. Others warn of a decline in safety and livability, marked by crime, noise, inconsistent management, maintenance lapses, and logistical headaches that affect daily life. A recurring call across the testimonies is for more effective management and reliable maintenance - people who truly care about residents and who can balance the needs of a varied community.

Looking across the spectrum, the overarching message is one of tempered hope amid persistent trouble. For those who value a quiet, small-scale setting and have a tolerance for potential safety and maintenance challenges, the property can feel like home when the right staff are present and responsive. For others, particularly those prioritizing safety, consistent professionalism, and predictable upkeep, the consensus is to proceed with caution or consider other options. The narratives collectively suggest that meaningful improvements would require stronger, more consistent management, better security and maintenance practices, and a more proactive approach to parking, weather-related hazards, and health concerns - elements that currently separate the good days from the bad.

This part of Spokane, Washington boasts a variety of amenities that cater to seniors looking for convenience and accessibility. With several pharmacies located within a short distance, accessing necessary medications is easy. There are also numerous dining options nearby, offering a range of choices for meals out or takeout. In terms of healthcare, the neighborhood is well-equipped with various physician offices and hospitals close by, providing peace of mind for any medical needs. Additionally, there are places of worship in the area for those seeking spiritual fulfillment. For leisure activities, residents can enjoy beautiful parks and gardens as well as cafes for socializing over coffee. The public transportation system is also easily accessible, making it convenient to get around the city without the need for a car. Overall, this part of Spokane offers a comfortable and convenient living environment for seniors looking to reside in a vibrant community with ample resources nearby.

Pharmacies

• Fred Meyer Pharmacy (0.5 miles)
• Rosauers Supermarkets (1.3 miles)
• Walmart Pharmacy (1.4 miles)
• Walgreens (2.3 miles)
• Shopko Pharmacy (2.3 miles)
• Community, A Walgreens Pharmacy (2.7 miles)
• Albertsons Pharmacy (3.1 miles)

Restaurants

• Fresh Soul (0.5 miles)
• McDonald's (1.1 miles)
• McDonald's (1.2 miles)
• Maggie's South Hill Grill (1.3 miles)
• Vien Dong (1.6 miles)
• Alpine Delicatessen (2.1 miles)
• Republic Pi (2.2 miles)

Physicians

• Spokane Vitality Center (0.8 miles)
• Spokane Gastroenterology (1.3 miles)
• Richart Rachel Center for Lifestyle Medicine (1.3 miles)
• Laurier, Lisanne Center for Life Style Medicine and Hormone Health (1.3 miles)
• Cancer Care Northwest (1.9 miles)
• Northwest Neurological (2 miles)
• Denise Pounds, MD (2 miles)

Places of Worship

• Journey Church (0.8 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (2.4 miles)
• Starbucks (2.5 miles)
• Daily Habit (2.7 miles)
• Higher Ground Espresso (2.8 miles)
• Dutch Bros Coffee (2.8 miles)
• Atticus Coffee & Gifts (2.9 miles)

Hospitals

• Spokane Kidney Center (2 miles)
• St Luke's Rehabilitation Institute (2.2 miles)
• Sacred Heart Medical Center Helistop Heliport (2.4 miles)
• Seattle Childrens Hospital (2.8 miles)
• Deaconess Medical Center (2.9 miles)
• Shriners Hospitals for Children-Spokane (3 miles)

Parks

• Duncan Gardens (2.5 miles)
• Nishomiya Japanese Garden (2.6 miles)
• Riverfront Park (2.9 miles)
• The United States Pavilion, Expo '74 (2.9 miles)
• Ice Age floods Playground (3 miles)

Transportation

• Spokane Transit Authority Sta (3 miles)