Affinity at South Hill

Pros

• The staff at Affinity at South Hill, particularly Ann Riddle, is exceptionally welcoming and treats residents like family.
• Residents appreciate the variety of amenities available, which enhance their living experience and contribute to a sense of community.
• The maintenance team is prompt and efficient in addressing issues, ensuring residents' homes are well-cared for.
• The community fosters a friendly atmosphere where residents feel valued and connected to one another.
• Many residents commend the cleanliness and upkeep of the facilities maintained by dedicated housekeeping staff.
• Newcomers often feel supported during their transition into the community, thanks to the helpfulness of staff members.
• Residents express gratitude for the array of activities organized that keep them engaged and active within the community.

Cons

• The management is described as shady and playing favoritism, leading to feelings of insecurity among residents.
• The facility is reported to be run down and dirty, with poorly maintained amenities.
• Requests for assistance, such as instructions for using the TV, were ignored by management.
• Bullying from other tenants has been a persistent issue with no action taken by management despite harassment policies.
• A review was removed from Facebook, and the reviewer was blocked from sharing their experience, indicating a lack of transparency and accountability.
• Many residents feel that the promises of safety and happiness made by management are false.
• There are complaints about ongoing difficulties due to cliques among residents that affect the overall community experience negatively.

Review

Affinity at South Hill has garnered a significant array of opinions from residents and prospective residents alike, encapsulating a spectrum of experiences that highlight both the strengths and challenges within this community. The reviews reveal contrasting facets of life at Affinity, painting a vivid picture of the environment and level of care provided to its residents.

On one hand, many individuals have expressed profound appreciation for the welcoming atmosphere cultivated by staff members, particularly Ann Riddle, who has been frequently mentioned as an exceptional representative of Affinity. Her warm demeanor during tours and willingness to treat potential residents like family is a recurring theme in favorable reviews. Residents commend her for having made their transition into this new chapter of life feel seamless and nurturing. Positive sentiments extend beyond just Ann; the entire team at Affinity has been recognized for going above and beyond to foster a sense of belonging among residents. Many cite the friendly disposition of not only the staff but also fellow tenants, creating an environment where individuals feel valued and connected.

The amenities offered at Affinity also receive high praise, with numerous residents highlighting an extensive list that contributes to their overall satisfaction. From well-appointed two-bedroom apartments equipped with modern appliances to recreational facilities like a theater, crafting room, yoga studio, exercise area, game rooms, and even a beauty salon—the variety appears to cater extensively to diverse resident interests. Activities are abundant as well; free breakfasts on weekdays and social gatherings such as happy hours promote engagement among tenants. For many living here, the comprehensive services translate into what feels like a permanent vacation rather than simply residing in an independent living facility.

However, it is essential to address some critical perspectives regarding management practices within Affinity at South Hill. A recurring complaint involves allegations against management for favoritism and inadequate response to tenant concerns about harassment or unsatisfactory conditions. Some reviewers express frustration that their requests often go unanswered or ignored—such as maintenance issues or basic amenities being inadequately stocked—which tarnishes their overall experience within the community. These negative narratives provide insight into areas where management could improve significantly in terms of communication and accountability.

Moreover, some accounts share disheartening experiences related to bullying amongst tenants, suggesting that despite policies aimed at maintaining a peaceful environment free from harassment, enforcement appears inconsistent. The claims allege that certain groups create unwelcome atmospheres for others while management’s failure to act exacerbates these tensions among residents. This duality—where one group feels embraced while another struggles for acceptance—casts shadows on what might otherwise be regarded solely as a wholesome community spirit.

Notably absent from many critiques is feedback on specific personnel apart from Ann Riddle—although several employees do receive recognition—for example Brittany in customer service who is lauded for her attentiveness toward resident needs. Reviewers frequently celebrate the housekeeping team’s tireless efforts in keeping common areas clean and organized. This attention to detail undoubtedly enhances the living experience for all who reside there.

In conclusion, Affinity at South Hill embodies both commendable qualities that foster camaraderie and enjoyment as well as concerning elements unintendedly creating division among its community members. While many find solace in supportive staff relationships paired with plentiful amenities leading them towards feelings of gratitude and contentment within this residence choice—serious consideration must still be given towards addressing grievances surrounding management strategies affecting tenant interactions moving forward. Ultimately it’s clear that ongoing dialogue between residents and staff will be crucial in sustaining both unity among diverse populations inside Affinity while simultaneously enhancing administrative responsiveness towards legitimate resident concerns.

Pharmacies

• Shopko Pharmacy (0.2 miles)
• Albertsons Pharmacy (0.9 miles)
• Rosauers Supermarkets (1.1 miles)
• Walgreens (2.2 miles)
• Fred Meyer Pharmacy (2.7 miles)
• Walmart Pharmacy (3.2 miles)
• Community, A Walgreens Pharmacy (3.8 miles)

Physicians

• South Hill Counseling (0.3 miles)
• Denise Pounds, MD (0.4 miles)
• Spokane Homeopathic Clinic (2.2 miles)
• Wylie D Todd OD FCOVD (2.2 miles)
• Laurier, Lisanne Center for Life Style Medicine and Hormone Health (2.6 miles)
• Spokane Gastroenterology (2.6 miles)
• Richart Rachel Center for Lifestyle Medicine (2.6 miles)

Restaurants

• McDonald's (0.4 miles)
• Poole's Public House South (0.8 miles)
• De Leon's Taco & Bar (0.9 miles)
• Maggie's South Hill Grill (1.1 miles)
• McDonald's (1.1 miles)
• Republic Pi (2.1 miles)
• Fresh Soul (2.7 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (3.2 miles)
• Chaps Coffee Co. (3.2 miles)
• The Scoop (3.3 miles)
• Starbucks (3.7 miles)
• Rocket Bakery (3.8 miles)
• Higher Ground Espresso (4 miles)

Places of Worship

• Journey Church (2.7 miles)

Parks

• Duncan Gardens (2.8 miles)
• Nishomiya Japanese Garden (3 miles)
• Comstock Park (3 miles)
• Polly Judd Park (4.1 miles)
• Riverfront Park (4.3 miles)

Hospitals

• Spokane Kidney Center (3.2 miles)
• St Luke's Rehabilitation Institute (3.3 miles)
• Sacred Heart Medical Center Helistop Heliport (3.4 miles)
• Deaconess Medical Center (3.9 miles)
• Shriners Hospitals for Children-Spokane (3.9 miles)
• Seattle Childrens Hospital (4 miles)

Transportation

• Spokane Transit Authority Sta (4.2 miles)