Manor Care Health Services - Spokane
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Information last verified:
North 6025 Assembly, Spokane, WA 99205
For more information about senior living options: (844) 490-3973
The staff here are dedicated, compassionate, and truly care about the residents. There is a genuine heart behind the work, with efforts to rebuild trust and move the facility in a positive direction. The facility is clean, quiet, and well maintained, offering a restful environment. The therapy teams (PT/OT/ST) are outstanding and help patients make meaningful progress. Nurses and aides are consistently caring, respectful, and willing to go the extra mile. Families report clear communication and thoughtful, compassionate care from the staff. ManorCare Spokane is described as a wonderful rehab facility with excellent staff and outcomes. The care team treats residents with dignity and kindness, making them feel supported. The environment and administration are praised for creating a positive, hopeful recovery experience.
The facility is described as severely understaffed and poorly managed, leading to neglectful patient care. A patient was left in feces for an extended period and developed bed sores, indicating inadequate hygiene and wound care. The environment is labeled dirty and unsafe, with sticky floors and pills found on the floor. Meals are frequently cold or unappetizing, and dietary options are lacking. Medication times are often late or skipped, with delays measured in hours. There is a persistent lack of communication between shifts, nurses, and aides, causing care to be inconsistent. Call lights are often ignored for long periods, leaving residents without assistance. Staff are described as unprofessional, arguing with patients and sometimes gaslighting or yelling. Billing practices are alleged to be fraudulent and unresponsive to inquiries.ManorCare Spokane is best suited for someone who needs skilled nursing with a clear, purposeful rehabilitation track and values a team that can deliver steady therapy-focused care. The facility tends to shine for post-acute patients, those recovering from surgery or major illness who can benefit from intensive physical and occupational therapy, clear discharge planning, and a calm, clean environment. Families that prioritize progress in mobility, practical home-readiness skills, and regular, personable communication from staff will find this setting rewarding. It is not the right choice for someone whose top priorities include flawless, always-on medication management, instantly responsive call bells, and rock-solid staffing at every hour; several reviews flag ongoing concerns in those exact areas, and that mismatch can overwhelm even excellent therapists when medical oversight is inconsistent.
On the plus side, the most persuasive advantages center on the rehab-centric culture. Therapists and nursing assistants are repeatedly praised for their dedication, warmth, and hands-on approach. The rehab teams, especially physical and occupational therapy, are described as knowledgeable, attentive, and innovative, with patients often making meaningful gains and returning home sooner than expected. The MedBridge wing and updated equipment underscore a serious commitment to modern, evidence-based therapy. Cleanliness and a generally respectful, welcoming atmosphere also emerge as strong points, with families noting that staff conversations and routines help demystify the recovery process and reduce anxiety about the next steps. When care works, ManorCare Spokane becomes a confident partner in recovery, not merely a place to stall until discharge.
Nevertheless, risk factors cannot be ignored. A sizable portion of reviews centers on persistent understaffing and inconsistent staffing patterns, particularly across shifts and with agency nurses. Call bells frequently surface as a critical pain point, with delays in response and lapses in routine care (such as timely medication administration and assistance with daily needs) dominating negative comments. Cleanliness and housekeeping quality can vary by unit and shift, and there are stories of significant lapses in basic safety practices, including incidents of patients not receiving timely meds, dehydration, or neglectful oversight during transfers. Family members report confusing or incomplete communication between shifts, gaps in follow-through on doctors’ orders, and a sense that some staff are overwhelmed or disengaged. These are serious signals that staffing stability and medical oversight are not as reliable as intended.
Those already leaning toward rehabilitation must weigh how these pros and cons balance in real life. For a patient whose primary objective is to regain independence and safely return home, the rehab outcomes documented in many testimonies can offset less-than-perfect day-to-day care if a robust family liaison and a vigilant, proactive care plan are in place. The facility’s strongest sellers, therapist-driven progress, a clean, well-maintained environment, and a culture of caring, often translate into tangible gains: patients leave stronger, more mobile, and with clearer home-care instructions. In such scenarios, the occasional med-pass delay or call-light lag may be endured if the overarching trajectory is toward meaningful recovery and a successful discharge. That said, if safety or continuity of medical care is non-negotiable, these concerns deserve serious weight.
Practical due-diligence steps can help families maximize the upside while mitigating the downsides. Before choosing, request up-to-date staffing statistics, including a breakdown of permanent staff versus agency personnel, and ask how often shifts change and how communication is enforced across teams. Insist on a transparent medication-management plan: who is responsible, what the typical timing is, and how changes are communicated to families and the resident. Tour the MedBridge wing if rehab is the goal, and speak with therapists about their approach to tailoring therapy to individual limits and home settings. Check current housekeeping practices and room conditions, and observe call-light response times on a monitored shift. Have a candid conversation with administration about how contingencies are handled during staffing shortages, and request a written care plan with milestones and expected discharge timelines. If possible, arrange a trial period or a shorter stay to observe day-to-day operations and the consistency of care firsthand.
Ultimately, the decision hinges on priorities and risk tolerance. ManorCare Spokane delivers outstanding rehabilitation when the goal is to regain function and return home, supported by compassionate staff and a well-maintained environment. That strength, however, does not fully compensate for the pattern of concerns around staffing stability, medication timing, and consistent day-to-day care reported in a broad swath of reviews. For families who can accompany and advocate for their loved one, coordinate closely with the care team, and insist on rigorous oversight, ManorCare Spokane remains a viable, even strong, option for post-acute rehab and long-term care, provided the expectations are calibrated to the facility’s realities. In contrast, those whose primary need is unwavering, flawless medical oversight and rapid responsiveness should consider alternatives and verify real-time assurances before committing. The right choice will hinge on whether rehab momentum and a genuinely caring culture can be trusted to carry through with solid medical management and reliable day-to-day care.
125 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services - Spokane is an assisted living community located in Spokane, WA. This community offers a wide range of amenities to ensure the comfort and well-being of its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor space for relaxation and activities, private bathrooms, restaurant-style dining options with special dietary restrictions considered, a small library for reading enthusiasts, telephone access in each apartment, transportation arrangement (non-medical), transportation to doctors appointments as needed via coordination with the staff or community-operated vehicles,, a wellness center for health monitoring and care needs such as diabetes diet management and mental wellness programs. The community also provides Wi-Fi/high-speed internet access for convenience and connectivity.
In addition to these amenities, Manor Care Health Services - Spokane offers various care services designed to support residents' daily needs and overall well-being. The community has a 24-hour call system and supervision available to ensure the safety and security of residents at all times. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided by professionals on-site. Meal preparation and service are also offered according to individual dietary preferences and restrictions.
Residents can engage in numerous activities organized by the community including fitness programs to promote physical health as well as planned day trips for recreation and exploration. Resident-run activities allow individuals to contribute their unique talents and interests while scheduled daily activities provide structure and socialization opportunities throughout the week.
The surrounding area offers convenient access to various amenities such as cafes nearby where residents can enjoy meals or beverages outside the community if desired. Parks provide green spaces for outdoor leisure activities while pharmacies ensure easy access to medications if needed. Numerous physicians are situated nearby for medical care, and a selection of restaurants accommodates different dining preferences. Transportation options are available for easy commuting, and places of worship provide spiritual support. Nearby theaters offer entertainment options for residents to enjoy, and the presence of hospitals nearby ensures that medical emergencies can be promptly addressed.
Overall, Manor Care Health Services - Spokane offers a comfortable and supportive environment for assisted living, providing a range of amenities and care services to ensure the well-being and convenience of its residents while also offering access to various amenities in the surrounding area.
This part of Spokane, Washington offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby, such as Indian Trail Park and Coeur D'Alene Park, residents can enjoy outdoor activities and leisurely walks. Additionally, there are pharmacies and hospitals within a short distance for easy access to medical care. Places of worship are also conveniently located for spiritual needs. A range of dining options, from fast food chains like Burger King to local favorites like Downriver Grill, provide culinary diversity. Furthermore, cafes like Starbucks and Little Garden Cafe offer cozy spots for socializing and coffee outings. For entertainment, Regal Northtown Mall is just a few miles away for movie buffs. Overall, this neighborhood in Spokane provides a well-rounded living environment with convenient amenities for seniors to enjoy.
Manor Care Health Services - Spokane is located at North 6025 Assembly, Spokane, WA 99205 in Spokane County, Washington
Manor Care Health Services - Spokane on seniors.fyi includes 10 photos including images showing landscaping, nature, trees, outdoor, waiting area, building, therapy room, exercise equipment, and more.
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Interior
Outdoors
Decor
Building
Trees
Landscaping
Outdoor
Nature
Exercise Equipment
Waiting Area
