Royal Park Health And Rehabilitation

Pros

• The staff at Royal Park took good care of the reviewer's loved one and provided excellent nursing support.
• The events manager at Royal Park was very helpful and showed great concern for the reviewer's loved one's preferences.
• The food at Royal Park looks and smells good, and the dining area is clean and inviting.
• The staff at Royal Park is warm, caring, and willing to meet all of the residents' needs.
• The facility was patient, kind, and understanding when dealing with a disoriented resident, showing their dedication to providing individualized care.
• Despite being smaller in size, the facility's intimate atmosphere suits the needs of the reviewer's mother perfectly.

Cons

• The place is neither warm nor caring.
• The staff member guarding the door should not be representing the facility.
• It operates like a prison.
• Finding staff to escort visitors requires long wait times.
• They had no diabetic menu and did not provide proper care for a diabetic patient.
• Placing the wrong type of potty chair caused injury and they initially refused to take responsibility for it.
• They overdosed a patient with pain medication, causing them to pass out during physical therapy.
• The food is not very good and lacks quality ingredients like real cheese.
• It is not recommended to take loved ones there if you truly care about them.

Review

Royal Park Health and Rehabilitation is a facility that has received mixed reviews from its residents and visitors. While some speak highly of the care and environment provided, others express dissatisfaction with certain aspects of their experience.

One recurring complaint is the strict visiting policy, which some compare to a prison-like atmosphere. Visitors are required to make appointments in advance, and only one staff member grants these appointments. Additionally, visitors must be escorted to and from their loved ones' rooms, resulting in long wait times for staff availability. These limitations can cause frustration and inconvenience for those trying to spend time with their loved ones.

Despite this criticism, there are positive accounts from residents who have undergone rehabilitation at Royal Park. One individual expresses appreciation for the attentive nursing staff who took good care of their loved one during their month-long stay. The individual also praises the quality of food provided, describing it as great. These positive experiences suggest that certain aspects of the facility meet the needs and expectations of some residents.

However, not all experiences are positive. Another reviewer recounts a lack of proper care during their time at Royal Park. They highlight the absence of a diabetic menu and an incident where they were given an inappropriate potty chair that resulted in injury to their back. Furthermore, the reviewer alleges that they were overdosed with pain medication, leading them to pass out during physical therapy sessions. The dissatisfaction with food quality is also mentioned again here.

On the other hand, another individual speaks positively of their interactions with staff members at Royal Park. They had a lengthy conversation with the events manager about preferences and found them accommodating and caring. Although they mention that the food has institutionalized qualities, they still recommend the facility for individuals seeking rehabilitation services.

In terms of Medicaid acceptance, one reviewer expresses satisfaction with placing their father in Royal Park due to its memory care unit being locked down – a necessary feature for his specific needs. They report cleanliness throughout the facility and mention the appealing appearance and aroma of the food served in the communal dining area.

The final review highlights a positive experience with the care provided at Royal Park. The reviewer commends the staff's willingness to work with them to meet their mother's needs, even during an initial period of disorientation and anger. They emphasize the patience and kindness displayed by the staff, reflecting a belief that their mother was treated with dignity throughout her stay.

Despite some negative experiences shared by reviewers, it is evident that Royal Park Health and Rehabilitation has also left a positive impression on certain individuals. With its attentive nursing staff, accommodating events manager, and efforts to provide specialized care for memory-related conditions, the facility demonstrates potential for meeting residents' needs. However, concerns regarding the visiting policy, lack of specific dietary options, and food quality should be considered by individuals considering this facility for themselves or their loved ones.

Pharmacies

• Sav-On Pharmacy (0.5 miles)
• Professional Center Pharmacy (1 miles)
• Rite Aid (1.2 miles)
• Rite Aid (1.3 miles)
• Rosauers Supermarkets (1.4 miles)
• Payless Drug Stores (1.4 miles)
• Shopko Pharmacy (1.5 miles)

Restaurants

• Firehouse Subs (0.7 miles)
• Shari's Cafe and Pies (1.3 miles)
• Thai Bamboo Restaurant (1.4 miles)
• McDonald's (1.5 miles)
• The Swinging Doors (1.5 miles)
• China Dragon Restaurant (1.5 miles)
• Zip's Drive In (1.9 miles)

Physicians

• Turner Elizabeth A MD (1 miles)
• Medical Oncology Associates PS (1 miles)
• Dr David T Hudon (1.1 miles)
• Providence Orthopedics & Sports Medicine - North Spokane (1.1 miles)
• Holy Family Medical Building (1.1 miles)
• Eye Consultants (1.1 miles)
• Holy Family Emergency Center (1.1 miles)

Hospitals

• Providence Holy Family Hospital Anti Coag Unit (1.3 miles)
• Providence Holy Family Hospital (2.3 miles)
• Spokane Va Medical Center (4.1 miles)
• VA Medical Center (4.1 miles)

Parks

• Franklin Park (1.6 miles)
• Corbin Park (3 miles)
• Indian Trail Park (3.4 miles)
• Webster Park (3.8 miles)
• Ice Age floods Playground (4.3 miles)
• The United States Pavilion, Expo '74 (4.4 miles)
• Riverfront Park (4.6 miles)

Theaters

• Regal Northtown Mall (1.6 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2 miles)
• Little Garden Cafe (3.7 miles)
• Dutch Bros Coffee (3.8 miles)
• Hold Your Grounds Espresso (4.4 miles)
• Atticus Coffee & Gifts (4.6 miles)

Places of Worship

• Whitworth Chapel (2 miles)
• Prince of Peace Lutheran (4.1 miles)