Mallon Place in Spokane, WA
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1724 West Mallon Avenue, Spokane, WA 99201
For more information about senior living options: (844) 490-3973
The reviewer loved this place. The Mallon Place usually has good food and enough to eat. It has a warm atmosphere and is not a bad place overall. The facility provides daily meals, snacks, and activities for residents. It allows residents to leave between 6am and 11pm.
They describe Mallon Place as toxic and emotionally brutal for residents. They say residents are not properly cared for, with showers left undone. They view the facility as a cash cow that prioritizes profit over residents' welfare. They report chronic understaffing, leading to breakdowns and unsafe conditions. They allege abuse and neglect, including incidents where residents were harmed and staff did not intervene. They feel unsafe due to unprofessional behavior and unmedicated residents around them. They characterize the place as a nightmare, or even a joke, with poor care and staffing issues.Mallon Place in Spokane is best suited for seniors who are largely independent, want a low-cost housing option, and are comfortable with a home-like setting that prioritizes social contact and flexibility over rigorous, consistent care. This community may appeal to those who can navigate a lean operation and are not relying on dependable daily assistance with personal care, medical needs, or transportation. It is not the right fit for residents who require steady supervision, robust clinical support, or strong safeguarding, and families should consider stronger care-focused alternatives if those needs exist.
On the upside, the most consistent positives revolve around atmosphere and affordability. Several accounts describe a generally warm, social environment with a familiar, if imperfect, staff presence and meals that are typically adequate. The facility's "open campus" vibe - with freedom to come and go for long hours - appeals to residents who value independence and a sense of autonomy. A few long-tenured staffers and caregivers are highlighted as reliable and friendly, which can translate into small moments of stability amid more volatile operations. For SSI residents, the price point is a major factor, since the model often consumes most of the income, leaving little discretionary funds but delivering a predictable fixed cost.
Yet the magnitude of the drawbacks far outweighs these upsides for most long-term needs. A chorus of reviews portrays chronic understaffing, with aides overwhelmed by demand and med administration duties competing with basic hygiene tasks like showers. Reports of residents not receiving showers, or being underserved because staff are stretched thin, point to a care quality gap that cannot be ignored. Episodes of disrespect or neglect - ranging from poor response to safety concerns to inadequate supervision for vulnerable individuals - underscore a pattern of inconsistent accountability. Management and HR interactions are described as punitive or dismissive at times, and incidents of resident conflict or mistreatment are not isolated anecdotes in these narratives. The combination of under-resourcing and reports of safety risks creates a foundation where serious care gaps can emerge quickly.
When weighing pros against cons, the core tension is clear: affordability and independence versus reliability and safety. The favorable elements - some decent meals, a few kind staff members, a social, home-like feel, and flexible hours - do not reliably compensate for the systemic issues that appear to pervade daily operations. The risk of neglected care, inadequate supervision, and troubling staff behavior creates a hazardous environment for residents who depend on consistent routines, timely assistance, and protective oversight. Families must view these trade-offs soberly and prioritize whether a facility's possible social richness and low price truly offset the potential for dangerous lapses in care.
Alternatives deserve serious consideration for anyone with significant care needs, behavioral challenges, or medical conditions requiring steady management. If memory care, behavioral health, regular medication administration, or transportation to medical appointments is essential, other Spokane options with stronger staffing, better oversight, and proven care protocols should be pursued. Similarly, families facing safety concerns - especially those who have observed or experienced disrespect, retaliation for raising issues, or power imbalances - will likely find more reliable partners elsewhere. The risk profile at Mallon Place is simply not aligned with expectations for durable, safety-focused senior living.
For families proceeding with Mallon Place, a disciplined, targeted due diligence plan is essential. Schedule in-depth, in-person visits and speak with multiple staff members and residents about daily routines, meal quality, and how emergencies are handled. Request specifics on staffing ratios by shift, medication administration procedures, and how transfers to medical services are coordinated. Examine the contract closely for hidden fees and appeal processes, and verify licensing and any state oversight records. Finally, demand transparency about transportation options, activity programming, and how concerns are addressed when residents or families raise them. A thoughtful, evidence-based approach will illuminate whether Mallon Place can meet practical needs or if another option better serves safety, dignity, and long-term quality of life.
73 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mallon Place is an assisted living community located in Spokane, WA. This community offers a wide range of amenities to enhance the comfort and convenience of its residents. Each apartment is equipped with air-conditioning and comes fully furnished, ensuring a comfortable living space. Residents can enjoy their favorite shows and movies with cable or satellite TV, stay connected with Wi-Fi/high-speed internet access, and make use of the computer center for any personal or professional needs.
The community operates transportation services to help residents get around town conveniently. Whether it's for shopping trips or social outings, residents can rely on the community-operated transportation. Additionally, transportation arrangements can be made for non-medical purposes as well as doctor appointments.
Mallon Place provides a variety of services to cater to the needs of its residents. With 24-hour call system and supervision, there is always someone available should any assistance be required. Assistance is available for activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure the proper administration of medications. Diabetic care is available with specialized diets to meet individual dietary needs.
Residents at Mallon Place have access to various amenities that promote an active and engaging lifestyle. The dining room offers restaurant-style dining where delicious meals are provided while accommodating special dietary restrictions. A fitness room is available for those who want to maintain physical wellness while a wellness center caters to mental wellness programs.
There are plenty of opportunities for social engagement through community-sponsored activities, resident-run activities, planned day trips, fitness programs, and concierge services. Devotional activities offsite allow residents to practice their faiths while enjoying planned group outings.
Located in close proximity to multiple parks, cafes, restaurants, pharmacies, physicians' offices, hospitals, and transportation options nearby; Mallon Place ensures that its residents have easy access to various conveniences in the surrounding area.
Overall,Mallon Place offers a welcoming community where residents receive personalized care and enjoy a comfortable, fulfilling lifestyle.
This area of Spokane, Washington offers a variety of amenities and services that would be beneficial for seniors looking to settle in the area. With several restaurants, cafes, and pharmacies within close proximity, residents have easy access to dining options as well as healthcare necessities. The nearby parks provide beautiful outdoor spaces for recreation and relaxation. Additionally, transportation options such as the Spokane Transit Authority Station make it convenient to get around the city. For medical needs, there are several physicians' offices and hospitals nearby, including specialized care facilities such as cancer treatment centers and heart institutes. Overall, this part of Spokane offers a well-rounded community with a range of resources to support senior living.
Mallon Place is located at 1724 West Mallon Avenue, Spokane, WA 99201 in Spokane County, Washington
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