Avalon Care Center – Northpointe in Spokane, WA
SaveInterior
Decor
Building
Architecture
Bedroom
Trees
Landscaping
Lighting
Garden
Lobby
Exercise Equipment
Lounge
9827 North Nevada, Spokane, WA 99218
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
Avalon Care Center is a wonderful partner to work with, with their social work team, nursing staff, and administration going above and beyond to provide compassionate, personalized care. Avalon's professionalism and communication make a huge difference in helping each patient find the right next step, whether continued therapy, assisted living, or returning home with support. The environment at Avalon is warm and welcoming, and the team is responsive, knowledgeable, and dedicated to quality outcomes. The staff at Avalon are compassionate and attentive, with CNAs and nurses delivering around-the-clock care with excellent bedside manners and respect. The administrator Rita Newman at Avalon is kind, professional, and easy to work with, reflecting strong leadership. Avalon is clean, well-organized, with bright, odor-free spaces and spacious rooms, contributing to a positive care experience. The wound care team at Avalon Northpoint has been described as angels who saved the patient, showcasing the high level of specialized care provided.
A reviewer described the staff as "the absolute most abhorrent disrespectful, disgusting human beings" they had ever experienced. Another reviewer claimed Avalon is severely understaffed and negligent, with a lack of attention to detail. Several accounts allege rough handling of residents and leaving someone in their own bowel movements for over 40 minutes. Critics say communication is horrible, with family updates and health information often not conveyed. The food is described as downright horrible and not nutritious. A reviewer reported that contracted rehab staff refused to assist a bariatric patient, saying, "we aren't lifting you," and neglected patient safety. One reviewer attributed a resident's death to falls experienced while under Avalon's care.Avalon Care Center ? Northpointe is best suited for families pursuing short-term rehabilitation or skilled nursing where genuine bedside care and careful discharge planning can steer a loved one toward a safe next step, whether that means continued therapy, a return home, or transition to assisted living. The community can deliver when the staff are engaged, communicative, and attentive to dignity, and when families are able to participate in care decisions and monitor progress closely. It functions as a solid option for those who value a warm, clean environment and a track record of responsive social work and nursing teams - provided the care plan hinges on reliable staffing and clear accountability.
Potential residents who should consider alternatives are those who cannot tolerate wide swings in staffing quality or who require unwavering, consistent supervision. The reviews reveal a sharp dichotomy: some experience highly competent, compassionate care, while others encounter chronic understaffing, turnover, and perceived neglect. Families with histories of medical fragility or who rely on dependable, predictable care may want to explore other facilities, especially if long-term stability, continuous monitoring, or high-touch safety practices are non-negotiable. When familiarity with the care team and a trusted doctor are essential, the variability here becomes a decisive factor.
The strongest positives center on strong nursing engagement, effective discharge coordination, and genuine empathy from many frontline staff. Wound care has earned particular praise in several accounts, and multiple reviewers credit the social work and administration teams with keeping families informed and involved. Cleanliness and a welcoming atmosphere recur as recurring strengths, and some residents report meaningful progress with rehab, aided by attentive aides and capable therapists. These elements can offset some shortcomings when a resident's stay is aligned with a robust rehab plan and consistent, person-centered attention.
Yet the principal drawbacks are substantial and not easily ignored. Several reviews describe pronounced understaffing, inconsistent training, and communication gaps that leave families waiting for responses or information. The contracted rehab provider (Reliant) is a repeated flashpoint, with critics alleging insufficient hands-on support and a rigidity that hinders progress for challenging cases. Reports of long delays to call bells, miscommunications about care milestones, and even safety incidents - falls, mishandling, or inadequate monitoring - underscore the variability in day-to-day experience. Food quality and overall daily routine surface as lesser but still meaningful pain points for many families.
In weighing pros against cons, the care strengths can yield strong outcomes for short-term recovery when the facility's leadership - evident in administrators who are described as responsive and dedicated - stays aligned with a proactive care plan. The positive testimonials about staff compassion, good discharge communication, and solid clinical care demonstrate what Avalon can deliver at its best. However, the negative experiences - especially around staffing shortages, inconsistent therapy, and concerns about safety and respect - tip the balance toward caution. For families with a loved one who can thrive with highly individualized attention and who are prepared to advocate actively, Avalon Northpointe may still be a viable choice.
Given the breadth of experiences, the prudent path is to treat Avalon Northpointe as a potential option to be vetted thoroughly rather than a default selection. Prospective residents should request detailed staffing ratios, ask to meet the primary care team, and probe the contract with the rehab provider to understand how progress is tracked and what happens if goals aren't met. Insist on a concrete discharge plan, regular progress updates, and transparent incident reporting. A firsthand tour should include conversations with current families about call-bell response times, meal service, and how concerns are escalated. In the end, Avalon Northpointe can serve well for engaged families, but a careful, evidence-based diligence process is essential to avoid the inconsistency that appears in many reviews.
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avalon Care Center - Northpointe is an assisted living community located in Spokane, WA. This community offers a wide range of amenities to enhance the comfort and convenience of its residents.
For personal grooming needs, there is a beauty salon available onsite. Residents can also enjoy their favorite TV shows and movies with the provided cable or satellite TV service. Community-operated transportation is available for residents who need assistance getting to appointments or running errands.
The computer center allows residents to stay connected with friends and family online, while the dining room provides a comfortable setting for enjoying delicious meals prepared and served by the staff. For those who prefer self-catering, there is a kitchenette available in each unit. Housekeeping services ensure that residents' living spaces are clean and tidy.
Avalon Care Center - Northpointe offers various recreational options as well. A fitness room and wellness center are available for residents to maintain their physical health and well-being. The fully furnished gaming room offers opportunities for entertainment and socialization, while the small library provides a quiet space for reading and relaxation.
Residents can take advantage of move-in coordination services when transitioning to this community. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature within the premises. Private bathrooms are included in each unit for added privacy.
Care services provided include 24-hour call systems and supervision to ensure round-the-clock support if needed. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. Medication management helps residents stay on track with their prescribed treatments, while special dietary restrictions including diabetes diets are accommodated.
There are numerous nearby amenities that make Avalon Care Center - Northpointe convenient for its residents. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all within close proximity.
With its attractive amenities and comprehensive care services, Avalon Care Center - Northpointe offers a comfortable and engaging assisted living community for seniors in Spokane, WA.
Avalon Care Center – Northpointe is located at 9827 North Nevada, Spokane, WA 99218 in Spokane County, Washington
Avalon Care Center – Northpointe on seniors.fyi includes 13 photos including images showing landscaping, interior, building, decor, outdoor, lobby, bedroom, lighting, and more.
North Point Village
Spokane, WA
Friendly staff in a warm, clean environment.
Fairwinds - Spokane
Spokane, WA
Upscale amenities, friendly staff, and engaging activities in a clean, spacious setting.
Fairwinds Spokane
Spokane, WA
Beautiful, well-maintained community with friendly staff and engaging activities.
Regency At Northpointe
Spokane, WA
Strong rehab staff and quality amenities.
Aspen Quality Care
Spokane, WA
Warm, family-like atmosphere with caring staff and prompt communication; pleasant amenities and outdoor spaces.
Rockwood at Whitworth
Spokane, WA
Broad care options with 24/7 staff and memory-care programming.
Royal Park Health And Rehabilitation
Spokane, WA
Attentive staff and a clean, inviting dining area.
Pleasant Comfort AFH
Spokane, WA
Homemade meals with attentive staff in a clean, welcoming setting.
Manor Care Health Services - Spokane
Spokane, WA
Comprehensive on-site care and amenities (24h supervision, nursing, dining, wellness, transportation).
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Please provide the content you'd like summarized.
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
A Comprehensive Exploration of Common Misunderstandings about Powers of Attorney
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Interior
Decor
Building
Architecture
Bedroom
Trees
Landscaping
Lighting
Garden
Lobby
Exercise Equipment
Lounge
