Avalon Care Center – Northpointe
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9827 North Nevada, Spokane, WA 99218
For more information about senior living options: (844) 490-3973
The staff at Avalon Care Center is described as wonderful, caring, and compassionate, providing excellent care to patients. Many reviewers appreciate the cleanliness and organization of the facility, noting that it feels safe and comfortable. Patients have experienced significant improvements in their health and well-being due to the attentive care they received. Several family members express gratitude for the detailed updates and communication from staff regarding their loved ones' conditions. The therapy sessions provided to patients are viewed positively, with therapists being described as friendly and engaging. Reviewers commend the strong staff-to-patient ratio, highlighting the dedication of the staff in meeting individual needs. Overall experiences are characterized by admiration for the professionalism of the caregivers and a sense of appreciation for the care provided at Avalon.
The staff act like it's their first day on the job, and there is a lack of leadership. Responses to requests are slow, often requiring multiple reminders before action is taken. The food provided is mostly unhealthy, suggesting a tight budget for meals. There are complaints of noise levels being disruptive, with patients yelling to be heard above loud TVs and radios. The facility has been described as unsecured, with no surveillance and an understaffing issue. Rooms were reported to be filthy and poorly maintained, with garbage left uncollected by nurses. The patient was made to feel rushed during meal times and reported that staff were dismissive when asked questions. There is criticism regarding the rough handling of patients by some staff members, showing a lack of care or respect. Communication about patient progress was insufficient; staff only informed family members if they inquired directly. One reviewer stated they would not recommend the facility to anyone due to their terrible experience with care quality.Avalon Care Center has garnered a range of reviews from family members of patients, illustrating an array of experiences that reflect the complexities inherent in long-term care facilities. Several reviewers praised the high-quality care and compassionate staff at Avalon, emphasizing their dedication and commitment to patient wellbeing. Many noted that their loved ones received outstanding therapy sessions and medical attention that helped them regain strength and competence, even when they had initially been in declining health. One reviewer shared a transformative experience where their mother, initially thought to have little time left, became stronger and happier due to the facility's attentive care and adjustments to her medication.
The physical environment at Avalon also received commendation, with several individuals highlighting its cleanliness and well-organized layout. Reviewers described spacious rooms that provided comfort for both patients and visiting families. The positive atmosphere fostered by friendly staff contributed to a sense of reassurance among family members who felt connected to their loved ones' progress through regular updates provided by caregivers. Regardless of whether they were experiencing therapeutic sessions or simply enjoying the daily activities, residents seemed to be engaged and well-cared for.
However, not all feedback was positive; some reviewers expressed serious concerns about staff shortages that appeared to affect the quality of care. Instances were cited where caregivers took an excessive amount of time responding to calls for assistance—sometimes up to 45 minutes—which led to feelings of neglect among patients needing immediate support. Another review highlighted unprofessional behavior among certain staff members who lacked interpersonal skills or empathy towards patients, creating an uncomfortable environment that detracted from overall patient experience.
In stark contrast, there were also accounts mentioning situations where communication fell short between staff and families regarding patient statuses, resulting in frustration among relatives feeling uninformed about their loved ones’ wellbeing. In one disturbing observation, the lack of hygiene practices was brought into question; specific instances were noted where nurses did not change gloves between patients or adequately wash hands after attending to different residents. Such lapses raised red flags regarding infection control measures essential within nursing home settings.
On an administrative level, some users found faults in Avalon’s operational structure as well. Reviews pointed out a lack of leadership presence on-site leading to confusion amongst staff and ineffective communication channels when addressing patient needs or resolving issues promptly. Some mentioned frustrations with meal services being rushed during mealtimes without adequate assistance or options catering specifically to dietary preferences—a significant element for residents who may struggle with food choices based on health conditions.
Despite these criticisms, many families maintained trust in Avalon Care Center's overall mission and service delivery model based on personal experiences witnessed over extended interactions with staff members over weeks or months. Time again emerged as a critical component influencing perceptions: those who experienced consistent involvement reported overwhelmingly positive observations about attentiveness from caregivers willing genuinely invested effort toward improving patients’ quality of life amidst challenging circumstances—especially considering individual vulnerabilities related directly tied back illnesses afflicting elderly populations routinely served by such centers.
In conclusion, Avalon Care Center represents a spectrum of experiences reflecting both exceptional service delivered by committed professionals alongside highlightable areas requiring improvement. The blend suggests a facility striving towards excellence yet challenged by staffing pressures inherent within healthcare sectors grappling under systemic constraints affecting operations vital towards sustaining dependability while providing compassionate end-of-life type caretaking crucially required from skilled nursing homes like theirs today—a duality essential knowledge holds weight letting prospective families weigh choices when selecting long-term care solutions fitting unique patient needs best suited accordingly across multifaceted demands encountered presently occurring across broader industry landscapes permeated therein limitless stories awaiting exploration further down those aging journeys ahead upon arrival seeking refuge inside Avalon’s walls seeking healing together!
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Spokane International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avalon Care Center - Northpointe is an assisted living community located in Spokane, WA. This community offers a wide range of amenities to enhance the comfort and convenience of its residents.
For personal grooming needs, there is a beauty salon available onsite. Residents can also enjoy their favorite TV shows and movies with the provided cable or satellite TV service. Community-operated transportation is available for residents who need assistance getting to appointments or running errands.
The computer center allows residents to stay connected with friends and family online, while the dining room provides a comfortable setting for enjoying delicious meals prepared and served by the staff. For those who prefer self-catering, there is a kitchenette available in each unit. Housekeeping services ensure that residents' living spaces are clean and tidy.
Avalon Care Center - Northpointe offers various recreational options as well. A fitness room and wellness center are available for residents to maintain their physical health and well-being. The fully furnished gaming room offers opportunities for entertainment and socialization, while the small library provides a quiet space for reading and relaxation.
Residents can take advantage of move-in coordination services when transitioning to this community. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature within the premises. Private bathrooms are included in each unit for added privacy.
Care services provided include 24-hour call systems and supervision to ensure round-the-clock support if needed. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. Medication management helps residents stay on track with their prescribed treatments, while special dietary restrictions including diabetes diets are accommodated.
There are numerous nearby amenities that make Avalon Care Center - Northpointe convenient for its residents. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all within close proximity.
With its attractive amenities and comprehensive care services, Avalon Care Center - Northpointe offers a comfortable and engaging assisted living community for seniors in Spokane, WA.
Avalon Care Center – Northpointe is located at 9827 North Nevada, Spokane, WA 99218 in Spokane County, Washington
Avalon Care Center – Northpointe on seniors.fyi includes 13 photos including images showing landscaping, interior, building, outdoor, decor, bedroom, lighting, reception, and more.
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Interior
Decor
Building
Architecture
Bedroom
Trees
Landscaping
Lighting
Garden
Lobby
Exercise Equipment
Lounge
