Aspen Quality Care in Spokane, WA

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Aspen Quality Care

Aspen Quality Care in Spokane, WA

9626 North Colfax Road, Spokane, WA 99218

For more information about senior living options: (844) 490-3973

3.9 from 38 reviews
5 stars
28
4 stars
0
3 stars
0
2 stars
0
1 stars
10

Assisted Living Board and Care Home Memory Care Respite Care

Aspen Quality Care Costs & Pricing

Aspen Quality Care offers pricing that reflects its commitment to personalized services and high-quality accommodations. For a semi-private room, residents can expect to pay $5,700 per month, which is significantly higher than the average costs in Spokane County at $3,863 and across the state of Washington at $4,267. Similarly, the studio option is priced at $6,900, compared to Spokane County's average of $3,609 and the statewide figure of $4,126. These rates suggest that Aspen Quality Care positions itself as a premium choice for those seeking exceptional care and amenities in an environment focused on individual well-being. While the costs are notably above local averages, they may be justified by the enhanced level of service provided.

Floor plansAspen Quality CareSpokane CountyWashington
Semi-Private$5,700$3,863$4,272
Studio$6,900$3,609$4,128

Overall Review of Aspen Quality Care

Pros

  • pro Aspen Quality Care provides high quality compassionate care and goes the extra mile for every client and their family.
  • pro The owners and staff are professional, friendly, and kind, making residents feel secure and cared for.
  • pro The facility feels like a home with a warm, family-like atmosphere rather than an institutional setting.
  • pro Residents are treated with dignity and respect, and the staff are attentive and supportive.
  • pro The meals are homemade and accommodate special diets, contributing to residents' well-being.
  • pro The facility is clean, well-maintained, and comfortable, with inviting common areas and outdoor spaces.
  • pro Families feel reassured by the staff's prompt communication and ongoing care.
  • pro Aspen Quality Care is praised as setting the standard for what an Adult Family Home should be.

Cons

  • pro The place is described as horrible for both residents and employees.
  • pro The staff are overworked and chain-smoke all day, cutting corners with care.
  • pro Residents are ignored or mocked if staff are annoyed by them.
  • pro Management isn't as involved as they pretend to be.
  • pro Staff spend most of their time talking or smoking rather than providing care.
  • pro They only follow state rules when inspections are coming; otherwise there are shortcuts and mediocre care, with doors open all day against code.
  • pro There is high turnover, causing residents to lack consistency and stability.
  • pro The neighborhood is dangerous, with blinds almost always open at night and homeless drug activity on the property.
  • pro For workers, management is not truly flexible; promises are broken and there are conflicting messages.
  • pro Management expects employees to be three people in one and can be two-faced and standoffish.
  • pro Verbal agreements are forgotten; everything must be put in writing.
  • pro Meetings show favoritism or unprofessional behavior, leaving some staff and residents out of the loop.
  • pro There are reports of medication errors, missed or incorrect dosages, and prescriptions canceled, with inadequate response to falls or distress.
  • pro Rooms can become dirty and housekeeping is inconsistent, sometimes requiring family members to intervene.
  • pro The facility is described as expensive, with many reviewers advising against staying there.

Review

Aspen Quality Care in Spokane is best suited for families seeking a warm, intimate assisted-living option where residents are treated as part of a close-knit family. The setting is smaller and home-like, with a strong emphasis on personal connections, homemade meals, and a calm, secure atmosphere. This community rewards residents who know their caregivers by name, who value stable relationships, and who want to avoid an institutional feel. It is a fit for seniors who do not require hospital-level medical oversight and who appreciate daily routines that feel predictable, comforting, and dignified.

Those with high-acuity medical needs or who require highly reliable, 24/7 clinical oversight should consider alternatives. Several reviews flag medication timing and dosing inconsistencies, and turnover can disrupt continuity of care. Budgets and billing are also a factor for some families, with at least one account noting higher costs and surprise charges. Neighborhood safety and access concerns further complicate decisions for some. In short, Aspen works best when expectations align with a home-style setting rather than aggressive clinical controls or constant medical escalation.

On the positive side, the staff and owners routinely receive praise for warmth, responsiveness, and genuine care. The community feels clean, comfortable, and welcoming, with meals described as homemade and adaptable to dietary needs. Families note a strong sense of belonging, attentive end-of-life support, and a hospitable environment that feels more like a private residence than a facility. The staff's dedication, coupled with a family-first approach, can deliver meaningful peace of mind for loved ones and their families when the care plan is matched to the resident's pace and preferences.

Yet, management consistency is a recurrent theme of concern. Reports describe overwork, shortcuts, and distractions during shifts, along with safety worries such as doors being left open. Medication administration lapses and communication gaps have appeared in several accounts, and some families allege that billing and verbal commitments were not honored. Staff turnover can erode continuity, leaving residents with a rotating cast of caregivers. There are also criticisms of how questions from families are handled, signaling a need for more transparent processes and tighter accountability at the administrative level.

Despite these drawbacks, the core strengths - home-like atmosphere, devoted owners, and a communal sense of belonging - often offset the drawbacks for families who enter with realistic expectations and an active partnership mindset. The intimate setting can translate into higher-quality, personalized attention and a sense of security that larger facilities sometimes struggle to reproduce. For families willing to stay engaged, insist on written care plans, demand regular progress updates, and scrutinize medication workflows, Aspen can deliver a level of comfort and dignity that rivals much larger operations in a smaller, more nurturing package.

Bottom line: Aspen Quality Care serves best those who want a familial, smaller-scale living experience and are comfortable with proactive involvement from both family and management. If unwavering clinical oversight, flawless medication management, and perfect consistency are non-negotiable, alternatives - larger assisted-living communities or homes with stronger centralized governance - likely fit better. Prospective families should visit, demand to meet the administrator, and observe a resident's room and care plan in action. Request current resident outcomes, medication logs, and a transparent billing breakdown, and verify state compliance history. With due diligence, Aspen can be a remarkably rewarding choice for the right resident and family.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Spokane International (10 miles away) Spokane International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Aspen Quality Care is an assisted living community located in Spokane, WA that offers various types of care such as Board and Care Home, Memory Care, and Respite Care. Our community provides a range of amenities to ensure our residents have a comfortable and enjoyable living experience. These amenities include cable or satellite TV, a dining room for communal meals, fully furnished accommodations, a beautiful garden area, housekeeping services to maintain cleanliness, a kitchenette for individual meal preparation, move-in coordination assistance for seamless transitions, outdoor spaces for relaxation, telephone access for communication purposes, and Wi-Fi/high-speed internet connectivity.

Our dedicated care services are available 24/7 to provide supervision and support to our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure the well-being of our residents. We specialize in providing diabetic diets and can accommodate special dietary restrictions for our residents. Meal preparation and service are provided to meet nutritional needs. Medication management is also available to ensure proper administration. Additionally, we offer a mental wellness program to promote emotional well-being among our residents.

At Aspen Quality Care, we understand the importance of social engagement and offer resident-run activities as well as scheduled daily activities to keep our residents entertained and connected with one another. The surrounding area provides convenient access to various amenities including 3 cafes, 4 parks for outdoor recreation opportunities, 22 pharmacies for medication needs, 25 physicians for medical care needs, 18 restaurants for dining options nearby, 2 places of worship for spiritual fulfillment and guidance nearby, 1 theater for entertainment options nearby, and 4 hospitals within reach in case of any medical emergencies.

Overall, Aspen Quality Care offers a comprehensive assisted living experience with quality care services combined with an array of amenities to meet the diverse needs of our residents while ensuring their comfort and well-being.

Nearby Places of Interest

Located in the heart of Spokane, Washington, this neighborhood offers a variety of amenities that cater to senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is convenient. Nearby physicians and urgent care clinics provide easy access to medical care. Places of worship are also located nearby for spiritual support and community involvement. A range of dining options, including cafes and restaurants, offer diverse culinary choices. Additionally, several parks provide opportunities for outdoor recreation and leisurely strolls. The neighborhood is also home to reputable hospitals and medical centers for comprehensive healthcare needs. Overall, this area combines practical amenities with a welcoming community atmosphere, making it an ideal location for seniors looking for a comfortable and convenient living environment in Spokane.

Pharmacies

  • Rosauers Supermarkets (0.1 miles)
  • Shopko Pharmacy (0.2 miles)
  • Rite Aid (0.3 miles)
  • CVS Pharmacy (0.4 miles)
  • Payless Drug Stores (0.8 miles)
  • Walgreens (1.7 miles)
  • Sav-On Pharmacy (1.7 miles)

Physicians

  • Lee Rhonna Arnp (0.4 miles)
  • Northwest Dermatology (0.5 miles)
  • Providence Pulmonary and Sleep Disorder Clinic - Spokane (0.5 miles)
  • Rockwood Urgent Care (0.5 miles)
  • Providence Urgent Care - Hawthorne (0.5 miles)
  • Orthopaedic Specialty Clinic (0.6 miles)
  • Mt. Spokane Pediatrics (0.6 miles)

Places of Worship

  • Whitworth Chapel (0.5 miles)
  • Prince of Peace Lutheran (3.5 miles)

Restaurants

  • Sonic Drive-In (0.7 miles)
  • Frank's Diner (1.1 miles)
  • Firehouse Subs (1.1 miles)
  • Pooles Public House On (1.7 miles)
  • Fizzie Mulligans (1.7 miles)
  • Twigs Bistro (2 miles)
  • McDonald's (2.2 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (3 miles)
  • Little Garden Cafe (4.5 miles)
  • Dutch Bros Coffee (5.2 miles)
  • Hold Your Grounds Espresso (5.5 miles)
  • Atticus Coffee & Gifts (5.9 miles)

Hospitals

  • Providence Holy Family Hospital Anti Coag Unit (2.6 miles)
  • Providence Holy Family Hospital (3.8 miles)
  • Spokane Va Medical Center (4.4 miles)
  • VA Medical Center (4.4 miles)

Parks

  • Franklin Park (2.8 miles)
  • Indian Trail Park (3.3 miles)
  • Corbin Park (4.2 miles)
  • Webster Park (4.4 miles)
  • Bidwell Park (5.3 miles)
  • Ice Age floods Playground (5.6 miles)
  • The United States Pavilion, Expo '74 (5.7 miles)

Theaters

  • Regal Northtown Mall (2.9 miles)

Frequently Asked Questions

How much does it cost to live at Aspen Quality Care in Spokane, WA?
Where is Aspen Quality Care?
Does Aspen Quality Care provide care for residents with dementia or Alzheimer's disease?

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Related Resources

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