For more information about senior living options: (844) 490-3973
3.9 from 14 reviews
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Assisted LivingBoard and Care HomeMemory CareRespite Care
Pricing
Aspen Quality Care offers pricing that reflects its commitment to personalized services and high-quality accommodations. For a semi-private room, residents can expect to pay $5,700 per month, which is significantly higher than the average costs in Spokane County at $3,863 and across the state of Washington at $4,267. Similarly, the studio option is priced at $6,900, compared to Spokane County's average of $3,609 and the statewide figure of $4,126. These rates suggest that Aspen Quality Care positions itself as a premium choice for those seeking exceptional care and amenities in an environment focused on individual well-being. While the costs are notably above local averages, they may be justified by the enhanced level of service provided.
Floor plans
Aspen Quality Care
Spokane County
Washington
Semi-Private
$5,700
$3,863
$4,267
Studio
$6,900
$3,609
$4,126
Overall Review
Pros
Aspen Quality Care is described as feeling like a big extension of the family, providing a warm and welcoming environment.
Residents receive wonderful care from sweet, supportive, and caring staff, giving families peace of mind when they cannot be present.
The owner and staff are noted for their professionalism, friendliness, and kindness, which contribute to a secure atmosphere for residents.
The facility offers more resources and has a fantastic backyard that residents can enjoy during the summer months.
Families appreciate the prompt communication from staff regarding any concerns about their loved ones’ care.
Cons
The staff failed to administer medication correctly, leading to missed doses and incorrect dosages.
The food quality was poor, with inadequate meal options provided.
The facility was not adequately cleaned, resulting in dirty rooms.
Residents often received no response when pressing for assistance during the night.
Activities advertised on the calendar rarely took place, leading to a lack of engagement for residents.
Management became defensive when families asked questions about their loved ones' care.
Families experienced unexpected price increases and additional fees without proper communication.
Incidents involving falls went unreported to family members promptly as outlined in care plans.
The overall atmosphere of the facility changed only during state evaluations, suggesting a lack of consistent care quality.
Residents were sometimes isolated during meals, being seated facing walls with no interaction from staff or other residents.
Review
The reviews for Aspen Quality Care paint an extensive and polarized picture of the facility, showcasing starkly contrasting experiences from different families. For some, Aspen Quality Care serves as a warm, familial environment where residents receive commendable support and attention. One reviewer expressed deep appreciation for the community's smaller size, emphasizing how this creates a comforting atmosphere reminiscent of home. They highlighted the excellent care their loved one received and noted that the staff were consistently sweet, supportive, and attentive. They felt reassured about their loved one's well-being even when they weren't there to oversee things themselves. This family enthusiastically recommended the community to others seeking similar care for their loved ones.
In stark contrast, other reviews recount harrowing experiences that highlight significant shortcomings in care standards at Aspen Quality Care. A particularly alarming account came from a family who faced numerous issues during their stay. Their loved one had not received vital medication on multiple occasions, raising serious concerns regarding proper medical oversight. The situation was exacerbated by the cancellation of an anti-anxiety medication just after the passing of a spouse?an emotional blow compounded by a lack of professional courtesy and compassion.
Food quality emerged as another major point of contention among dissatisfied families. Multiple reviewers described meals that fell far short of expectations; for instance, one family shared how pizza night resulted in only potato chips being served. In another incident, when a resident requested vegetables, they were instead given yogurt?a clear indication that dietary needs and preferences were overlooked or neglected entirely. Such criticisms underscore broader complaints about staff attentiveness during mealtime and overall dining experiences within the facility.
The physical environment of Aspen Quality Care also became a topic of distress in several reviews. Reports indicated unclean rooms that sometimes went weeks without proper cleaning due to staffing shortages; instances where family members had to take it upon themselves to clean highlighting systemic inadequacies in maintenance protocols within the facility. Additionally, safety concerns were raised after reports emerged concerning falls experienced by residents with no timely communication to families from staff members regarding such incidents?contradicting promises made in care plans.
Activity engagement appeared lacking according to some families who found little evidence supporting advertised programming designed to keep residents engaged socially or mentally active within the facility's walls. Despite having calendars listing planned activities on display, these events reportedly happened infrequently?or not at all?making it feel like promises made were never realized during actual visits.
Finally, many families voiced frustration over financial transparency surrounding fees associated with care services at Aspen Quality Care?which seemed inconsistent between what was initially quoted versus final bills received once residents moved into the facility itself. Additional charges added unexpectedly only served to heighten feelings of mistrust between caregivers and family members wanting clarity around their loved ones' needs since those discussions often led toward defensive reactions rather than solutions being offered by management personnel.
Despite some individuals finding comfort in nurturing relationships forged within this setting?the overwhelmingly negative reviews concerning healthcare practices provide critical insights into what prospective clients should consider before making decisions about placing elderly relatives into assisted living arrangements at Aspen Quality Care specifically?or any similar facilities elsewhere offering comparable services without scrutiny over practical implications behind those endorsements given so openly by certain users online today.
Features
Housing
20 resident community capacity
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Amenities
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Spokane International (10 miles away)
Care Services
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Aspen Quality Care is an assisted living community located in Spokane, WA that offers various types of care such as Board and Care Home, Memory Care, and Respite Care. Our community provides a range of amenities to ensure our residents have a comfortable and enjoyable living experience. These amenities include cable or satellite TV, a dining room for communal meals, fully furnished accommodations, a beautiful garden area, housekeeping services to maintain cleanliness, a kitchenette for individual meal preparation, move-in coordination assistance for seamless transitions, outdoor spaces for relaxation, telephone access for communication purposes, and Wi-Fi/high-speed internet connectivity.
Our dedicated care services are available 24/7 to provide supervision and support to our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure the well-being of our residents. We specialize in providing diabetic diets and can accommodate special dietary restrictions for our residents. Meal preparation and service are provided to meet nutritional needs. Medication management is also available to ensure proper administration. Additionally, we offer a mental wellness program to promote emotional well-being among our residents.
At Aspen Quality Care, we understand the importance of social engagement and offer resident-run activities as well as scheduled daily activities to keep our residents entertained and connected with one another. The surrounding area provides convenient access to various amenities including 3 cafes, 4 parks for outdoor recreation opportunities, 22 pharmacies for medication needs, 25 physicians for medical care needs, 18 restaurants for dining options nearby, 2 places of worship for spiritual fulfillment and guidance nearby, 1 theater for entertainment options nearby, and 4 hospitals within reach in case of any medical emergencies.
Overall, Aspen Quality Care offers a comprehensive assisted living experience with quality care services combined with an array of amenities to meet the diverse needs of our residents while ensuring their comfort and well-being.
Nearby Places of Interest
Located in the heart of Spokane, Washington, this neighborhood offers a variety of amenities that cater to senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is convenient. Nearby physicians and urgent care clinics provide easy access to medical care. Places of worship are also located nearby for spiritual support and community involvement. A range of dining options, including cafes and restaurants, offer diverse culinary choices. Additionally, several parks provide opportunities for outdoor recreation and leisurely strolls. The neighborhood is also home to reputable hospitals and medical centers for comprehensive healthcare needs. Overall, this area combines practical amenities with a welcoming community atmosphere, making it an ideal location for seniors looking for a comfortable and convenient living environment in Spokane.
Pharmacies
Rosauers Supermarkets (0.1 miles)
Shopko Pharmacy (0.2 miles)
Rite Aid (0.3 miles)
CVS Pharmacy (0.4 miles)
Payless Drug Stores (0.8 miles)
Walgreens (1.7 miles)
Sav-On Pharmacy (1.7 miles)
Physicians
Lee Rhonna Arnp (0.4 miles)
Northwest Dermatology (0.5 miles)
Providence Pulmonary and Sleep Disorder Clinic - Spokane (0.5 miles)
Rockwood Urgent Care (0.5 miles)
Providence Urgent Care - Hawthorne (0.5 miles)
Orthopaedic Specialty Clinic (0.6 miles)
Mt. Spokane Pediatrics (0.6 miles)
Places of Worship
Whitworth Chapel (0.5 miles)
Prince of Peace Lutheran (3.5 miles)
Restaurants
Sonic Drive-In (0.7 miles)
Frank's Diner (1.1 miles)
Firehouse Subs (1.1 miles)
Pooles Public House On (1.7 miles)
Fizzie Mulligans (1.7 miles)
Twigs Bistro (2 miles)
McDonald's (2.2 miles)
Cafes
Starbucks (2.4 miles)
Starbucks (3 miles)
Little Garden Cafe (4.5 miles)
Dutch Bros Coffee (5.2 miles)
Hold Your Grounds Espresso (5.5 miles)
Atticus Coffee & Gifts (5.9 miles)
Hospitals
Providence Holy Family Hospital Anti Coag Unit (2.6 miles)
Aspen Quality Care offers pricing that reflects its commitment to personalized services and high-quality accommodations. For a semi-private room, residents can expect to pay $5,700 per month, which is significantly higher than the average costs in Spokane County at $3,863 and across the state of Washington at $4,267. Similarly, the studio option is priced at $6,900, compared to Spokane County's average of $3,609 and the statewide figure of $4,126. These rates suggest that Aspen Quality Care positions itself as a premium choice for those seeking exceptional care and amenities in an environment focused on individual well-being. While the costs are notably above local averages, they may be justified by the enhanced level of service provided.
Aspen Quality Care's array of services is meticulously designed to support residents with dementia or Alzheimer's disease at various stages. Assistance with dressing and bathing ensures that individuals receive the personal care they may struggle to manage independently, while 24-hour supervision provides a safeguard against potential accidents or wandering. Medication management is vital for maintaining health and minimizing confusion around prescriptions, and meal preparation ensures that dietary needs are met while also providing enjoyable dining experiences. Transportation arrangements for medical appointments facilitate necessary healthcare access, which is further enhanced by coordination with health care providers to streamline communication and treatment plans. Activities of daily living assistance fosters independence in areas like mobility and transfers, while the mental wellness program engages residents cognitively and emotionally, promoting overall well-being tailored to their unique needs.
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The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.