Park West Care Center

Pros

• The staff at Park West Care Center is often described as welcoming and engaging with residents, creating a positive atmosphere in the facility.
• Many reviewers appreciate the cleanliness of the building, noting that there are no unpleasant odors present.
• Several residents enjoy the food, stating that it is quite good and that their loved ones say they like it.
• Park West offers a variety of activities for residents, including bingo, movies, and live entertainment, contributing to a vibrant community experience.
• The rehabilitation team receives high praise for their competency and effectiveness in helping patients regain their independence.

Cons

• Many patients at Park West often smell like urine or feces, indicating poor hygiene and care standards.
• The staff has been reported as rude and unresponsive, leading to a lack of proper communication and support for residents.
• There are numerous complaints about missing personal items and theft within the facility.
• High turnover rates among staff result in inconsistency in care and training, negatively impacting patient safety.
• Patients frequently experience long wait times for assistance, especially during nights and weekends, showcasing chronic understaffing issues.
• Complaints about inappropriate food being served to residents with dietary restrictions raise concerns about kitchen staff's attention to nutritional needs.
• The administration has been described as providing poor customer service, including ignoring complaints from family members regarding their loved ones’ care.

Review

Park West Care Center in Seattle has garnered a wide range of reviews from its residents, their families, and individuals who have visited or volunteered at the facility. This nursing home is described as visually appealing, characterized by its white exterior and adequate patient rooms that include windows for natural light. Many reviewers pointed out the cleanliness of the premises, which is an important factor for any healthcare facility. Staff engagement with residents varied significantly among reviews; some reported positive experiences with caring employees who are attentive to residents' needs, while others described negligent behavior and a lack of staff responsiveness.

While several families praised the activities offered by Park West, including bingo, movies, and live entertainment, many also expressed concerns over staffing levels and quality of care. For example, one review highlighted that patients could not participate in recreational activities due to being occupied with rehabilitation therapy. However, this was contrasted by another review which indicated that under-staffing was prevalent during nights and weekends when call lights often went unanswered for extended periods. The lack of timely responses to calls for assistance raised alarms about residents? safety and well-being.

The food received mixed reviews as well. Some family members noted that their loved ones found the meals satisfactory or even enjoyable. Others criticized dietary services for failing to accommodate specific medical needs adequately; in one particular case involving a resident with food allergies, meals were incorrectly served despite numerous requests for alternatives. Such oversights could potentially pose serious health risks for vulnerable individuals residing at the facility.

Concerns about personal hygiene were prevalent throughout various accounts from family members visiting their relatives at Park West. Instances were mentioned where residents appeared unbathed or had unpleasant odors due to infrequent changing or cleaning by staff. In addition to personal hygiene issues, complaints regarding theft and loss of belongings further exacerbated feelings of distrust among families. Items reportedly vanished due to inattentiveness in labeling clothing before laundry?a basic protocol that seemed ignored by staff.

Amidst these troubling reports lay anecdotes highlighting dedicated rehabilitation services provided at Park West Care Center. Several reviewers commended physical and occupational therapy teams for their exceptional skills in aiding recovery post-surgery or injury. Patients shared success stories related to regaining mobility through effective rehab support which prompted some families to recommend the facility based on those experiences alone.

In summary, while Park West Care Center presents itself as an attractive option with various amenities for patients undergoing rehabilitation?such as clean facilities and engaging activities?the reality of caregiving seems inconsistent according to gathered testimonials. High employee turnover rates contributed to insufficient training levels among staff members who sometimes displayed rudeness instead of compassion toward residents? concerns. This variability leaves potential patients feeling uncertain about whether they would receive consistent quality care if admitted into the facility?leading some family members like those who had loved ones experience negative outcomes there to caution others against considering it without local oversight or frequent visitation from family members willing to advocate on behalf of their loved ones? needs.

Restaurants

• Marination Ma Kai (0.3 miles)
• Circa (0.5 miles)
• Salty's on Alki (0.5 miles)
• Six Seven restaurant (2.3 miles)
• Marriott Concierge Lounge (2.4 miles)
• Miners Landing (2.5 miles)
• Ivar's Acres of Clams (2.5 miles)

Pharmacies

• Bartell Drugs (0.4 miles)
• QFC Pharmacy (1.8 miles)
• Rite Aid (2.2 miles)
• Bartell Drugs - Ebt (2.6 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Bartell Drugs (2.8 miles)

Cafes

• Chelan Cafe (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks HQ (2.4 miles)
• Starbucks Reserve SoDo (2.4 miles)
• Seattle Aquarium Cafe (2.5 miles)
• Starbucks (2.6 miles)
• La Parisienne French Bakery (2.7 miles)

Parks

• Emma Schmitz Memorial Overlook (1.9 miles)
• Fairmount Playground (2.4 miles)
• Space Needle Park (2.8 miles)
• Seattle Center Playground (2.9 miles)
• Kerry Park (3.1 miles)
• Little Howe Park (3.7 miles)
• Lincoln Park (3.9 miles)

Hospitals

• Providence Mount St. Vincent - Seattle (2.1 miles)
• Harborview Medical Center (3.1 miles)
• Swedish Medical Center (3.4 miles)

Transportation

• King Street Station (2.7 miles)
• Stadium Station (2.8 miles)
• Seattle Center Monorail (2.9 miles)
• Capitol Hill LINK Station (3.8 miles)
• Mount Baker Station (4.2 miles)

Theaters

• AMC Pacific Place 11 (3 miles)
• Regal Meridian & 4DX (3 miles)

Physicians

• Queen Anne Eye Clinic (3.8 miles)
• Fred Hutchinson Cancer Research Center (3.9 miles)
• Seattle Gastroenterology Associates (4.6 miles)