Washington Veteran Home - Retsil in Pt Orchard, WA
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1141 Beach Drive, Pt Orchard, WA 98366
For more information about senior living options: (844) 490-3973
The staff are friendly, caring, and consistently greet residents by name. The facility is clean, well-kept, and nicely maintained. Families report feeling supported and less stressed by the care team. The care is holistic and comprehensive, with doctors, nurses, and personal care all in one place. It is a veteran-focused facility, supported by veterans for veterans and their families. On-site services such as dental, barber, wound care, and a chapel provide convenient care. There are ample social and recreational opportunities for residents. The campus hosts community events, like trick-or-treat time, showing a welcoming atmosphere. The environment offers a sense of security and exceptional care for loved ones.
The staff were uneducated and treated the resident as though he had COPD instead of recognizing his end-stage pulmonary fibrosis. Oxygen equipment broke regularly and there was no backup plan or timely repairs. He had to call the oxygen company himself and summon EMTs on his own. A negligent complaint was filed, but there was no interview with the resident. Family requests were met with buck-passing, excuses, and constant delays. Residents cannot receive personal mail at the home, adding to isolation and frustration. After the veteran's death, there were no condolences, no death report, and no follow-up communication. Visiting restrictions during the pandemic were overly restrictive and distressing, including rules about children and waiting-room access. There were allegations of underhanded business dealings by management. The cafeteria food was described as just enough to sustain life.Washington Veteran Home – Retsil is best suited for veterans and their families who want an integrated, veteran-centric campus where medical care, social programming, and on-site services are clustered in one place. The facility emphasizes a holistic approach to care and leverages staff familiarity with veterans’ needs, offering on-site dental and wound care, barber, chapel services, and ready access to transport and extensive support staff. For families who value a community identity tied to the VA ecosystem and are comfortable with a larger, state-run environment, this campus can feel like a stable, predictable option that reduces the fragmentation often found in piecemeal care networks.
Those who may want to consider alternatives include families seeking highly individualized attention from a smaller team, or residents requiring extremely tight oxygen management and rapid, consistent responsiveness. Several reviews highlight strong, caring staff and an engaged social work team, yet others describe delays, buck-passing, and gaps in day-to-day responsiveness that can undermine confidence in urgent needs being met. The variance in experiences extends to administration and communications, with some families reporting defensive responses from leadership and limited personal contact after a death. For those who prioritize intimate staff-resident relationships, or who can privately pay for more nimble, smaller environments, an alternative may be preferable.
The strongest pros at Retsil offset some of the practical downsides when viewed through a broader lens of continuity and resources. The campus model reduces care silos by providing doctors, nurses, and therapy in one place, with access to dental, wound care, and other services without constant family logistics. Staff members who greet residents by name, and the presence of a well-staffed social work and admissions team, contribute to a sense of security and ongoing engagement. The harbor setting, clean facilities, and robust campus amenities create an atmosphere where meaningful activities and social connection are more readily available than in smaller facilities. These assets particularly benefit veterans who rely on structured programming and expect a comprehensive, campus-style care experience.
However, the most serious drawbacks center on care reliability and administrative coherence. Oxygen equipment failures, slow back-up planning, and inconsistent nursing coverage emerge as recurring concerns in some accounts. When a resident has complex conditions, these gaps can translate into real safety and well-being risks. There are also reports of delayed or deflected service requests, limited personal mail handling, and inconsistent communication from management, factors that can erode trust over time, especially during emotionally charged moments like a loved one’s decline or death. While several families describe compassionate, capable frontline staff, the unevenness at the leadership and policy level remains a meaningful fault line.
To navigate decisions effectively, prospective families should verify three practical levers before committing. First, request a detailed care plan that documents oxygen needs, backup equipment arrangements, and escalation paths for changes in medical status. Second, meet the primary care team and the social worker early, asking for a written schedule of daily activities, meal quality indicators, and transportation options to off-site appointments. Third, probe the admissions and management culture: how are complaints handled, what is the process for updating families on a resident’s condition, and what channels exist to escalate concerns quickly. Visiting in person with a few different times and speaking candidly with frontline staff can reveal the true day-to-day climate beyond glossy brochures.
In sum, Washington Veteran Home – Retsil stands out for veterans who want a comprehensive ecosystem with on-site services, meaningful social programming, and a clear veteran-focused identity. It works best for residents who benefit from structured routines, accessible care within a confident, resource-rich setting, and families who can engage proactively to monitor care plans and equipment reliability. For those who prize immaculate consistency, ultra-personalized attention, or very tight staffing controls, alternatives, especially smaller, community-based facilities or private-pay options, may deliver a calmer, more individualized experience. The facility merits careful consideration by veterans and families who can anchor care through active involvement and clear expectations about equipment, communication, and care continuity.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Seattle-Tacoma International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Washington Veteran Home - Retsil in Pt Orchard, WA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of on-site amenities including a beauty salon, cable or satellite TV, a computer center, dining room, fitness room, gaming room, garden, and small library. Residents can also enjoy the convenience of fully furnished accommodations with private bathrooms and kitchenettes.
Housekeeping services are provided to maintain cleanliness and orderliness within the community. A move-in coordination service is available to assist new residents in settling into their new homes. Outdoor spaces provide opportunities for residents to enjoy fresh air and nature.
Restaurant-style dining offers delicious meals prepared by experienced chefs, with consideration for special dietary restrictions such as diabetes diets or other specific requirements.
To ensure the safety and well-being of residents, 24-hour call systems and supervision are in place. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available to those who require it. Medication management is also provided to ensure medication schedules are followed accurately.
The community promotes mental wellness through its mental wellness program which includes activities designed to stimulate cognitive functions. Transportation arrangements for non-medical purposes as well as transportation to doctors' appointments can be organized for residents.
Access to Wi-Fi/high-speed internet allows residents to stay connected with their loved ones or engage in online activities at their convenience. A wellness center is available on-site which provides access to various health-related resources.
In terms of care services, there are planned day trips and scheduled daily activities that offer opportunities for socialization and engagement among residents. Resident-run activities allow individuals to contribute their ideas or skills within the community. Additionally, fitness programs are provided to encourage physical activity among residents.
The Washington Veteran Home - Retsil has proximity to cafes, parks, pharmacies, physicians' offices, and restaurants making it convenient for residents to access necessary services or enjoy recreational activities.
Overall, the community strives to create a comfortable and engaging environment where residents can live independently with the assistance they need, while also enjoying a variety of amenities and activities.
Washington Veteran Home - Retsil is located at 1141 Beach Drive, Pt Orchard, WA 98366 in Kitsap County, Washington
Washington Veteran Home - Retsil on seniors.fyi includes 5 photos including images showing outdoors, building, architecture, windows, interior, healthcare, trees, tree, and more.
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