The Citadel Virginia Beach

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  • Interior

    A group of people enjoying a musical performance in a festive indoor setting.

  • Outdoors

    Two people planting flowers in a garden bed outdoors.

  • Building

    Entrance to a building with a blue awning labeled 'Beacon Shores' surrounded by plants and trees.

  • Dining

    An elderly woman in a wheelchair enjoying a meal indoors.

  • Garden

    A group of people walking along a pathway lined with colorful flowers on a sunny day.

  • Wheelchair

    A man in a wheelchair interacts with a therapy dog and its handler indoors.

The Citadel Virginia Beach

340 Lynn Shores Drive, Virginia Beach, VA 23452

For more information about senior living options: (844) 490-3973

1.8 from 9 reviews
5 stars
0
4 stars
1
3 stars
1
2 stars
2
1 stars
5

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Beacon Shores has been caring and friendly, keeping the reviewer informed about any changes or events regarding their loved one.
  • pro The experience at Beacon Shores has been delightful so far, with the staff providing excellent care to their admitted loved one.
  • pro The nurses at the nursing home were responsive and addressed concerns promptly when brought to their attention.
  • pro The reviewer had a positive experience with the caseworker from a local family service program who placed their sister-in-law in the facility.
  • pro Despite some negative aspects, such as cleanliness issues, the food at Citadel Virginia Beach has improved according to a call from another relative.

Cons

  • pro The nurses at the facility neglect patients and don't answer the phone.
  • pro The hospice nurse denied food and water to a patient with dementia, resulting in dehydration and poor condition.
  • pro The facility has become stricter in allowing visitors, requiring appointments and prioritizing appearance over comfort for residents.
  • pro The night staff refuses to provide services and the rooms are filthy.
  • pro The nursing home is described as prison-like, dirty, and lacking sufficient staff for the number of residents.
  • pro There are concerns about the lack of activities and stimulation for residents, as well as subpar food quality.
  • pro Despite previous negative reviews, one person had a positive experience with the care and friendliness of the staff at Beacon Shores.
  • pro Another person witnessed neglect of their elderly cousin by uncaring nurses, overcrowded hallways, and rude aides.
  • pro Someone describes Beacon Shores as a disgusting excuse for a rehab center with unpleasant nurses.
  • pro Conditions at the facility were appalling during visits, including bodily fluids on floors, strong odor, and lack of supervision leading to legal issues involving residents interacting with visitors.

Review

A series of negative reviews of The Citadel Virginia Beach, formerly known as Beacon Shores, paints a grim picture of the nursing home facility. The first reviewer expresses frustration at the lack of response from the staff, particularly at the nurses' station. They also lament not taking a tour of the home before placing their sister-in-law there, finding it old and run-down upon visiting for the first time. Most distressing was their encounter with a hospice nurse who neglected to provide proper care for their loved one, leading to dehydration and malnourishment.

Another reviewer shares a similar sentiment, stating that while they wouldn't categorize the facility as horrible, an incident during their visit left them concerned about the level of care provided. Previously, they had been able to walk in and see their grandmother without issue. However, due to pandemic restrictions, they were now required to schedule an appointment. What bothered them most was being denied access because their grandmother was wearing "comfortable clothes." This raised doubts about whether she was being properly cared for throughout the day.

A third review paints a grim picture of an understaffed facility with filthy rooms and unhelpful night staff. The reviewer compares it unfavorably to a prison and warns against choosing this facility for loved ones.

In contrast to these negative experiences, one reviewer expresses satisfaction with the care and friendliness of the staff at Beacon Shores/Citadel Virginia Beach. They commend the staff's prompt communication regarding any changes or events relating to their loved one and overall find themselves delighted with their experience so far.

However, further negativity emerges from another reviewer's perspective. They recount witnessing firsthand how their elderly cousin received inadequate care in terms of attention from nurses and having nothing meaningful to occupy her time in the facility. Additionally, overcrowding in hallways made movement difficult for residents and visitors alike, while encounters with rude aides added to their dissatisfaction.

A final damning review comes from someone whose father spent only three days in the facility. They describe it as a disgusting and unacceptable place, where nurses with bad attitudes made them feel uncomfortable about entrusting their loved one's care to the facility.

One reviewer points out the lack of cleanliness, unconcerned staff, and hazardous conditions during their grandfather's stay. These issues culminated in a distressing incident in which small children were able to wander into their grandfather's room without supervision. The resulting confusion led to legal proceedings against the reviewer's grandfather, which they believe could have been avoided with proper staff vigilance.

Overall, these reviews reveal a mix of dissatisfaction and concern regarding the quality of care provided at The Citadel Virginia Beach. Issues range from neglectful behavior by staff to uncleanliness and inadequate attention to residents' needs. While one positive review offers a glimmer of hope, it does not overshadow the prevailing negative experiences shared by multiple reviewers.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Norfolk International (6 miles away) Norfolk International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Citadel Virginia Beach in Virginia Beach, VA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our community features a beauty salon where residents can get pampered and feel their best. Each apartment is fully furnished and includes cable or satellite TV and private bathrooms for added comfort and convenience. Our dining room offers restaurant-style dining with special dietary restrictions catered to, ensuring that each resident's nutritional needs are met.

The Citadel Virginia Beach also boasts a variety of recreational spaces, including a fitness room, gaming room, small library, and outdoor garden where residents can enjoy leisurely activities. Our computer center provides access to technology and Wi-Fi/ high-speed internet for staying connected with loved ones or pursuing personal interests.

Residents have access to community-operated transportation for various needs such as shopping trips or social outings. We also offer transportation arrangements for non-medical purposes as well as doctor's appointments, ensuring that our residents have reliable transportation options available.

At The Citadel Virginia Beach, we prioritize the well-being of our residents by providing 24-hour supervision and a 24-hour call system for emergencies. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive proper medication at the right time.

Our community promotes mental wellness through our mental wellness program which includes engaging activities and support from trained professionals. Additionally, our staff is well-equipped to accommodate special dietary restrictions and diabetes diets.

Residents at The Citadel Virginia Beach can enjoy a variety of activities planned by our dedicated concierge services team including fitness programs, resident-run activities, scheduled daily activities, and planned day trips.

Located in close proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in the area; The Citadel Virginia Beach offers convenience while providing a vibrant lifestyle for our residents.

Come and experience the comfortable and enriching atmosphere at The Citadel Virginia Beach in Virginia Beach, VA.

Nearby Places of Interest

Cafes

  • Kahiau's Bakery & Cafe (0.9 miles)
  • Starbucks (1.6 miles)
  • Starbucks (1.7 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4.5 miles)
  • Rick's Cafe (5 miles)
  • Starbucks (5.2 miles)

Physicians

  • Hearing Services of Virginia (1 miles)
  • Allergy & Asthma Center (1.4 miles)
  • TPMG Holland Road Family Medicine (1.5 miles)
  • Konikoff Salzberg Periodontics (2.4 miles)
  • Cenzon Maria R MD - Dominion Psychiatric Associates (3 miles)
  • Virginia Eye Consultants (3.3 miles)
  • Gastroenterology Associates of Tidewater (3.8 miles)

Restaurants

  • Chick-Fil-A (1 miles)
  • Shake Shack (1.2 miles)
  • Tupelo Honey (1.3 miles)
  • The Yard Milkshake Bar (1.4 miles)
  • P.F. Chang's China Bistro (1.4 miles)
  • Mission BBQ (1.5 miles)
  • Yard House (1.6 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • Rite Aid (1.7 miles)
  • Wegmans (1.8 miles)
  • Walgreens (1.8 miles)
  • Walgreens (2.2 miles)

Theaters

  • Regal Entertainment Group (1.2 miles)
  • AMC Lynnhaven 18 (2.6 miles)

Parks

  • Mount Trashmore Park (1.3 miles)
  • Kings Grant Park (1.4 miles)
  • Broad Bay Estates Park (4.3 miles)

Hospitals

  • Sentara Health Care (2.2 miles)
  • Sentara Virginia Beach General Hospital (4.8 miles)
  • Virginia Beach Ambulatory Surgery Center (4.8 miles)

Places of Worship

  • Spring Branch Community Church (4.6 miles)
  • St Luke's Catholic Church (5.6 miles)

Frequently Asked Questions

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