The Citadel Virginia Beach
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340 Lynn Shores Drive, Virginia Beach, VA 23452
For more information about senior living options: (844) 490-3973
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The nurses at Beacon Shores seemed caring. The care and friendliness of the staff impressed the reviewer. The reviewer was delighted with the Beacon Shores experience so far. Beacon Shores has turned things around. The food at Beacon Shores has really improved. Family members are promptly informed of any changes or events.
They note that nobody answers the phone, especially at the nurses' station, making contact with loved ones impossible. They describe the facility as old and beat up, with uncaring or neglectful staff and insufficient one-on-one care. They recount a Hospice nurse denying food and water despite instructions, leaving a resident dehydrated and poorly cared for. They say residents become skeletal and dehydrated, with nurses neglecting them during visits. They characterize the place as dirty and prison-like, with inadequate staffing and little meaningful activity. They report night staff refusing to perform services, rooms being filthy with trash under cabinets, and residents left unattended. They state they would not recommend the facility to others and would urge people to look elsewhere for care. One reviewer bluntly stated they wouldn't wish this place on a dog.The Citadel Virginia Beach is best considered for families watching costs carefully and willing to act as steady, proactive advocates. The pattern across reviews shows inconsistent communication, variable care, and a facility that often feels understaffed and undermaintained. This community can work for residents who do not require high-touch medical oversight every hour and who are prepared to monitor daily care, push for timely responses, and stay engaged with the care plan. It is not a polished, premium option; it is a budget-conscious choice that demands constant family involvement to safeguard basic safety, dignity, and basic daily routines.
Those who should seriously consider alternatives are families prioritizing reliable responsiveness, rigorous cleanliness, and a consistently well-staffed environment. Inquiries about call-answer times, night-shift coverage, and frequency of direct contact with a dedicated nurse should be nonnegotiable. Prospective residents with complex medical needs, or dementia cases requiring continuous supervision, will likely be disappointed by the fluctuating level of care. Visitors seeking a facility where routine care, meals, activities, and safety are reliably managed without daily micromanagement will find more consistent options elsewhere.
Pros, when they appear, are real but intermittent. Several reviewers note moments when the staff seemed caring and attentive, and there are hints that food quality and overall friendliness can improve. A resident in one account was described as having had positive, if limited, engagement with staff and a growing sense that management could be turning things around. These fragments suggest that, with stable leadership and sufficient staffing, the atmosphere could swing toward decency. However, such pockets of decent care are not dependable enough to form the backbone of a confident long-term plan for most families.
The dominant cons, by contrast, are persistent and consequential. Commenters repeatedly describe unreachable phones, delayed or absent services, and night staff that defer routine nursing tasks. Filthy rooms, trash in stimulus-prone areas, and odors signal ongoing maintenance failures. Reports of understaffing - often 25 residents per staff member - and routines that feel like a drain rather than a structured program underline safety and quality concerns. Visitors repeatedly faced barriers to even basic access, and some encounters with aides and administrators left families frustrated, disillusioned, and worried about long-term risk. The overall impression is one of an environment that can deteriorate quickly without aggressive, consistent corrective action.
All told, the positive notes do not offset the core issues unless a facility-wide transformation is evident and sustained. The best-case scenario hinges on a competent, responsive leadership team, a robust night and weekend staff, and a real commitment to cleanliness, meaningful activities, and proactive communication. Until those conditions are reliably in place, this community remains a high-maintenance choice. Families should budget extra time for tours, candid conversations with leadership, and plainly stated service agreements that spell out response times, care plans, and escalation procedures - because anecdotal improvements are not a substitute for consistent, quality care.
Practical decision steps: demand a current tour, request contact with the night supervisor, and verify exact staff-to-resident ratios on the units most likely to house the prospective loved one. Check the current remediation plan for cleanliness and odor control, and review any recent family feedback channels or quality improvement reports. Confirm that the activity calendar is actually implemented and that residents are engaged rather than parked in chairs. Finally, insist on a trial period or a clearly defined observation window to confirm that communication improves, calls are answered promptly, and care tasks - like hydration, nutrition, and movement - are carried out with regularity. If these assurances cannot be secured, alternatives with clearer safeguards and steadier staffing should be the default choice.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Citadel Virginia Beach in Virginia Beach, VA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our community features a beauty salon where residents can get pampered and feel their best. Each apartment is fully furnished and includes cable or satellite TV and private bathrooms for added comfort and convenience. Our dining room offers restaurant-style dining with special dietary restrictions catered to, ensuring that each resident's nutritional needs are met.
The Citadel Virginia Beach also boasts a variety of recreational spaces, including a fitness room, gaming room, small library, and outdoor garden where residents can enjoy leisurely activities. Our computer center provides access to technology and Wi-Fi/ high-speed internet for staying connected with loved ones or pursuing personal interests.
Residents have access to community-operated transportation for various needs such as shopping trips or social outings. We also offer transportation arrangements for non-medical purposes as well as doctor's appointments, ensuring that our residents have reliable transportation options available.
At The Citadel Virginia Beach, we prioritize the well-being of our residents by providing 24-hour supervision and a 24-hour call system for emergencies. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive proper medication at the right time.
Our community promotes mental wellness through our mental wellness program which includes engaging activities and support from trained professionals. Additionally, our staff is well-equipped to accommodate special dietary restrictions and diabetes diets.
Residents at The Citadel Virginia Beach can enjoy a variety of activities planned by our dedicated concierge services team including fitness programs, resident-run activities, scheduled daily activities, and planned day trips.
Located in close proximity to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in the area; The Citadel Virginia Beach offers convenience while providing a vibrant lifestyle for our residents.
Come and experience the comfortable and enriching atmosphere at The Citadel Virginia Beach in Virginia Beach, VA.
The Citadel Virginia Beach is located at 340 Lynn Shores Drive, Virginia Beach, VA 23452 in Virginia Beach city, Virginia
The Citadel Virginia Beach on seniors.fyi includes 10 photos including images showing interior, wheelchair, outdoors, dining, building, pathway, gardening, garden, and more.
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Interior
Outdoors
Building
Dining
Garden
Wheelchair
