Beacon Shores

Pros

• The reviewer's mother received medical attention at Sentara ER during the ownership change, indicating the presence of a healthcare facility on site.
• The Citadel/Beacon Shores specializes in memory care, which suggests a dedication to catering to specific needs of residents with memory impairments.

Cons

• The ownership change of Beacon Shores to The Citadel did not bring about any significant improvements.
• The female administrator at The Citadel made excuses instead of addressing the issues raised by a patient's mother.
• Medicaid beds and memory care are extremely difficult to find at The Citadel, despite their supposed focus on these areas.
• The cleanliness at The Citadel was poor, with reports of cockroach infestations.
• There was a lack of nurse training and apathy among the staff members, who were often seen using their cell phones and blocking doors.
• The activities provided at The Citadel were limited, with only movie time or coloring in cheap coloring books as options for patients.
• The laundry facility at The Citadel was unreliable, leading to lost or mixed-up clothing items.
• The quality of food at The Citadel was subpar.

Review

The nursing home previously known as Beacon Shores has undergone a recent name change and is now called The Citadel. However, potential residents and their families should be aware that this mere rebranding does not address the issues that plagued the facility in the past. One reviewer shares a personal experience where their mother had to be rushed to the Sentara ER during the ownership transition. The female administrator seemed to provide nothing but excuses for the incident, highlighting a lack of responsibility.

One significant concern at The Citadel is the difficulty in finding Medicaid beds in nursing homes, let alone ones specifically tailored for memory care. The facility markets itself as offering memory care services, but it appears that this may not be entirely accurate or reliable. This reviewer took matters into their own hands by filing two reports with the State regarding various problems they noticed within the establishment.

Cleanliness becomes a major issue as reports of roaches within the premises emerge. If management is unable to maintain a sanitary environment, it raises concerns about their ability to provide proper care for vulnerable residents. Another problem highlighted is a lack of nurse training, creating doubt about whether staff members possess the necessary skills and knowledge to properly attend to patients' needs.

The apathy displayed by some staff members further exacerbates doubts about this facility's commitment to its residents' wellbeing. Reports suggest excessive cell phone usage and staff blocking doors by sitting in chairs, potentially hindering both patient accessibility and emergency response times. Moreover, a lack of engaging activities within The Citadel leaves much to be desired - other than being relocated for "movie time" or simple coloring activities with Dollar Store coloring books.

Even mundane tasks like laundry become sources of disappointment at The Citadel. Reviewers advise against using the on-site laundry facilities due to lost items or clothing mix-ups with other residents. Taking clothes home for washing becomes necessary but doesn't guarantee that all belongings will remain intact or where they are supposed to be upon return.

Lastly, the quality of food provided is a consistent letdown. Described as subpar, this further reflects a lack of attention to detail and an overall disregard for the residents' overall experience and wellbeing.

In conclusion, it seems that the rebranding of Beacon Shores as The Citadel does not address the underlying issues within this nursing home. Reports of cleanliness problems, lack of nurse training, staff apathy, limited activities, laundry mishaps, and subpar food all raise serious concerns that potential residents and their families should be aware of. The facility's claims to specialize in memory care should also be approached with caution based on these reviews.

This part of Virginia Beach, Virginia offers a variety of amenities and services that cater to the needs of seniors. With multiple cafes nearby like Kahiau's Bakery & Cafe and Starbucks, you can enjoy a leisurely cup of coffee or tea with friends or family. There are also several reputable physicians and medical facilities in close proximity such as Hearing Services of Virginia and TPMG Holland Road Family Medicine for any healthcare needs. Additionally, there are pharmacies like Walgreens and CVS Pharmacy for convenient access to medications. For entertainment, there are theaters like Regal Entertainment Group and AMC Lynnhaven 18, as well as parks such as Mount Trashmore Park and Kings Grant Park for outdoor activities. The presence of hospitals like Sentara Health Care and Sentara Virginia Beach General Hospital ensures that quality medical care is easily accessible. Lastly, places of worship like Spring Branch Community Church and St Luke's Catholic Church provide spiritual support and community engagement opportunities for seniors looking to maintain an active lifestyle.

Cafes

• Kahiau's Bakery & Cafe (0.9 miles)
• Starbucks (1.6 miles)
• Starbucks (1.7 miles)
• Starbucks (3.8 miles)
• Starbucks (4.5 miles)
• Rick's Cafe (5 miles)
• Starbucks (5.2 miles)

Physicians

• Hearing Services of Virginia (1 miles)
• Allergy & Asthma Center (1.4 miles)
• TPMG Holland Road Family Medicine (1.5 miles)
• Konikoff Salzberg Periodontics (2.4 miles)
• Cenzon Maria R MD - Dominion Psychiatric Associates (3 miles)
• Virginia Eye Consultants (3.3 miles)
• Gastroenterology Associates of Tidewater (3.8 miles)

Restaurants

• Chick-Fil-A (1 miles)
• Shake Shack (1.2 miles)
• Tupelo Honey (1.3 miles)
• The Yard Milkshake Bar (1.4 miles)
• P.F. Chang's China Bistro (1.4 miles)
• Mission BBQ (1.5 miles)
• Yard House (1.6 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.7 miles)
• Wegmans (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.2 miles)

Theaters

• Regal Entertainment Group (1.2 miles)
• AMC Lynnhaven 18 (2.6 miles)

Parks

• Mount Trashmore Park (1.3 miles)
• Kings Grant Park (1.4 miles)
• Broad Bay Estates Park (4.3 miles)

Hospitals

• Sentara Health Care (2.2 miles)
• Sentara Virginia Beach General Hospital (4.8 miles)
• Virginia Beach Ambulatory Surgery Center (4.8 miles)

Places of Worship

• Spring Branch Community Church (4.6 miles)
• St Luke's Catholic Church (5.6 miles)