Sentara Nursing Center in Virginia Beach, VA
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Information last verified:
3750 Sentara Way, Virginia Beach, VA 23452
For more information about senior living options: (844) 490-3973
The staff is professional, kind, and personable. The facility is beautifully run and feels like home. They provide compassionate and attentive care to residents. The therapy team is amazing and very patient. The campus is beautiful and the building is consistently clean. Families receive regular updates and clear communication about care. The nursing and rehab teams are dedicated, responsive, and supportive. Wound care and rehab services are excellent. Rosemont treats residents like family and listens to their needs.
They allege that bed sores could have been prevented if staff had rotated the patient, but the wound worsened into a large open ulcer. They claim the staff generally did not care for patients, leaving them waiting long periods for needed services and not following proper procedures. They describe the facility as horrific and traumatizing, with rude and disrespectful staff. They report poor communication with families, unreturned calls, and a lack of transparency about care and discharge plans. They accuse predatory practices: accepting a vulnerable patient, providing minimal care, charging high fees, and discharging with little notice. They report unsanitary conditions, including bugs, dirty rooms, broken call buttons, and strong, unpleasant odors. They indicate severe understaffing, with only one nurse on a wing and call buttons going unanswered. They describe the meals and overall environment as poor, citing bad food and an unwelcoming atmosphere.Sentara Nursing Center in Virginia Beach is best suited for families seeking a rehab-forward skilled nursing option where the emphasis is on therapy-driven recovery, clean surroundings, and a staff that can feel personal and attentive during the crucial post-acute phase. The most compelling cases come from families whose loved ones are returning from surgery or needing structured rehabilitation, with a priority on timely therapy, discharge planning, and daily routines that keep residents engaged. Reviewers consistently praise the therapy teams, nursing staff, and the overall environment: a well-kept campus, pleasant smells, friendly CNAs, and a robust activity calendar that helps residents maintain a sense of normalcy. The appeal here rests on tangible care delivery, therapies that push progress, wound care when needed, good nutrition, and a culture where caregivers can feel like actual partners in the recovery journey. This is not a one-note facility; it tends to shine when rehab is the core objective.
That said, families should consider alternatives if daily, consistently flawless communication and uninterrupted bedside responsiveness are non-negotiables. Several reviews flag notable gaps in administrative and bedside communication, especially during transitions, discharge planning, and evenings or weekends. Some families report experiences where call lights went unanswered for extended periods, medications were not administered on time, or critical information failed to reach home health or other providers promptly. End-of-life or hospice scenarios amplify concerns for many, with several accounts describing a lack of empathy or timely, coordinated support during the final days. For those who require rigorous consistency across all shifts, or who want a facility with a proven, uniform track record in every department, screening alternatives that emphasize transparency, staffing stability, and proactive family engagement is prudent.
The strongest positives at Sentara Nursing Center revolve around therapy intensity, nursing expertise, and a clean, patient-centered setting. The rehab and wound-care teams are repeatedly called out as knowledgeable, patient, and capable, with CNAs who respond quickly to call lights and work to prevent complications like bed sores through proactive rotation and movement. Food quality and menu flexibility receive frequent praise, and the building’s upkeep, odor control, cleanliness, and welcoming common areas, helps residents feel at home. Families often highlight how well staff communicate changes in a resident’s status, particularly in the short term, and how the team coordinates with therapists, physicians, and family members to pursue a clear, homeward-bound plan. When therapy is the focal point, these strengths can and do translate into meaningful gains.
Nevertheless, a meaningful portion of reviews documents troubling, even shocking, experiences that cannot be ignored. Reports of understaffing, inconsistent care, and inadequate responsiveness appear with enough frequency to matter in decision-making. Instances of delayed or missing medications, perceived neglect in basic ADLs, and rough or impersonal treatment from some shifts create a clear pattern: care quality can swing depending on who is on duty. Discharge mishaps, transportation gaps, and poor follow-through on family communications reinforce the reality that not all days feel equally well-managed. While several residents thrive and leave stronger, others describe harrowing lapses in empathy, dignity, and basic safety, especially in hospice or end-of-life contexts or when monitoring becomes a secondary priority to other demands. These divergent experiences mean risk remains real, and worth weighing carefully.
For families navigating a decision, the path is straightforward: visit with a structured checklist that probes beyond surface impressions. Ask for a tour focused on therapy schedules, nurse and aide ratios per shift, and the process for wound care and medication administration. Request to speak with the therapy director about rehabilitation goals and discharge planning timelines, and verify how transportation and home-health coordination are handled at discharge. Inquire about activity programming, nutrition plans for specific medical needs, and the mechanism for escalating concerns to administration. Bring questions about overnight and weekend coverage, call-light response times, and how transitions between departments are managed. By getting precise, documented responses, families can separate consistent strengths from episodic lapses and decide whether this environment aligns with the loved one’s care priorities.
In the end, Sentara Nursing Center stands out as a capable choice for rehab-centric seniors who prize strong therapy, a clean, welcoming setting, and a team that can deliver on daily nursing in a cohesive, goal-oriented way. It is less compelling for those who require unwavering daily reliability across all shifts, flawless administrative communication, and consistently compassionate end-of-life care without exception. If prioritizing aggressive rehabilitative progress, coupled with a facility that feels well-kept and community-oriented, Sentara can be a very strong fit. If the need is for uniformly flawless bedside care, consistently transparent family communication, and tightly managed transitions, it pays to compare alternatives and ask pointed, scenario-specific questions before making a final commitment.
116 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sentara Nursing Center in Virginia Beach, VA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The center boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, ensuring residents can stay connected to the outside world.
For those who want to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet access. The spacious dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by professional chefs. Residents also have access to a fitness room and a wellness center to support their physical well-being.
The fully furnished rooms at Sentara Nursing Center feature private bathrooms and kitchenettes for convenience and privacy. Housekeeping services are provided to ensure a clean and comfortable living environment. Move-in coordination is offered to assist new residents in transitioning smoothly into their new home.
Residents will never run out of things to do at Sentara Nursing Center. The gaming room provides opportunities for friendly competition, while the small library offers a quiet retreat for book lovers. Planned daily activities and resident-run activities ensure that there is always something engaging happening within the community.
The center's location is ideal, with numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby. This provides easy access to various amenities and essential services for both residents and their visitors.
At Sentara Nursing Center in Virginia Beach, seniors can enjoy a fulfilling lifestyle with personalized care services available 24/7. Assistance with activities of daily living like bathing, dressing, and transfers is provided by staff who prioritize resident safety and well-being. Medication management ensures that each resident receives their prescribed medications on time.
With a focus on mental wellness, the center offers a dedicated program that promotes emotional well-being among its residents. Special dietary restrictions like diabetes diets are accommodated, and meal preparation and service are provided to ensure that residents receive nutritious meals.
Overall, Sentara Nursing Center in Virginia Beach, VA is a warm and inviting assisted living community that offers a wide array of amenities, care services, and activities to enhance the quality of life for its residents.
Sentara Nursing Center is located at 3750 Sentara Way, Virginia Beach, VA 23452 in Virginia Beach city, Virginia
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