Sentara Nursing Center

Pros

• The staff at Rosemont Health and Rehab were described as always sweet, friendly, and polite, making the experience pleasant for residents and their families.
• Residents received sufficient care and physical therapy tailored to their needs, contributing positively to their recovery.
• The overall cleanliness of the facilities was noted as good, creating a welcoming environment for residents.
• Employees demonstrated kindness, respect, and compassion towards both residents and their families, fostering a supportive atmosphere.
• The food provided was appreciated by residents, with some stating they enjoyed it so much that they ate their entire meal.
• Families felt reassured knowing that compassionate caregivers were present daily to support their loved ones during their stay.

Cons

• The experience at the facility was described as horrible, with a complete lack of compassion and respect for residents.
• Residents were neglected, evidenced by one being wheeled out covered with a black cloth, indicating secrecy and poor treatment.
• There was difficulty in filing complaints, as the staff refused to discuss concerns in person and were rude to family members seeking help.
• The care provided was insufficient, with residents expected to manage their own daily care and medication, leading to potential health risks.
• The facility lacked adequate support for residents' needs, making it feel like a camping experience where families must bring all necessary supplies.
• Communication issues regarding phone access hindered family's ability to reach staff and receive updates about residents’ care.
• Despite some positive experiences noted, there are contrasting accounts that highlight serious deficiencies in care quality across different reviews.

Review

When it comes to placing loved ones in a care facility, the emotional weight of that decision is immense. Throughout the reviews received about various nursing homes, the experiences shared range widely from harrowing accounts of neglect and inadequate care to glowing commendations for compassionate service and professional staff. The stark differences highlight critical aspects that families must consider before making such a crucial choice.

One of the most alarming reviews describes an experience at a facility where bugs and broken call buttons were rampant, creating an environment reminiscent of a nightmare rather than a place meant for healing. The author vividly recalls witnessing distressing scenes, including the silent removal of a neglected resident covered with a black cloth, suggesting deep-seated issues within the institution regarding the treatment of its residents. This review conveys an essential truth; compassion and respect appear to be alarmingly absent in certain care settings. Such incidents signal systemic failures in ethics and compliance that should raise red flags for families considering this facility for their loved ones.

The experience detailed in another review expressed significant dissatisfaction with daily care routines—or lack thereof—at a different nursing home. The reviewer likened the situation to camping, emphasizing the need to bring one’s own supplies because residents are often left on their own for basic needs like bathing and personal hygiene. They highlighted potential health risks as well, advising families to take preventative measures against issues such as bed sores since staff availability can be limited. Other complaints included inadequate medication management due to staff shortages or distractions during administration times, further underscoring concerns about safety and quality of care.

Conversely, many family members have reported positive experiences at facilities like Rosemont Health and Rehab. One reviewer shared how their mother benefitted from effective physical therapy and received exemplary care throughout her stay. Descriptions reflect kindness from staff members who were not only polite but also genuinely concerned about residents' well-being. Cleanliness was also noted favorably—an essential consideration in long-term care environments—and there was an overall sense of comfort conveyed by happy patients consuming nutritious meals without complaint.

Another review echoed similar sentiments regarding Sentara Nursing Center, where adequate overall care garnered general approval despite some noted shortcomings in communication systems and therapy methods being conducted within rooms rather than common areas. Yet even amid these critiques, positivity shone through as family members were grateful for friendly employees who treated both them and their relative with dignity during difficult times.

Amidst these varied experiences highlights an important theme: finding compassionate caregivers is paramount when choosing a nursing home or rehabilitation center for elderly relatives. While some facilities seem to offer warmth, respect, professionalism, good food options, cleanliness, and thorough preparation for post-discharge living conditions—others fail catastrophically on multiple fronts leading to heart-wrenching stories void of love or attention.

As families consider placement options for aging relatives requiring support, they are urged to research thoroughly beyond glossy promotional materials or casual recommendations—seeking out factual accounts that course through real-life observations could potentially lead towards saving loved ones from intolerable living conditions that could mar their final years instead of enhancing them with dignity and grace.

Cafes

• Kahiau's Bakery & Cafe (0.4 miles)
• Starbucks (1.8 miles)
• Starbucks (2 miles)
• Starbucks (3.9 miles)
• Starbucks (4.5 miles)
• Rick's Cafe (4.7 miles)
• Starbucks (5.6 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.8 miles)
• Walgreens (1.5 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.7 miles)
• Wegmans (2.1 miles)
• Walgreens (2.7 miles)

Restaurants

• The Yard Milkshake Bar (1.2 miles)
• Chick-Fil-A (1.4 miles)
• Shake Shack (1.6 miles)
• Tupelo Honey (1.6 miles)
• P.F. Chang's China Bistro (1.8 miles)
• Mission BBQ (1.8 miles)
• McDonald's (1.8 miles)

Physicians

• Hearing Services of Virginia (1.2 miles)
• TPMG Holland Road Family Medicine (1.5 miles)
• Allergy & Asthma Center (1.6 miles)
• Konikoff Salzberg Periodontics (1.9 miles)
• Cenzon Maria R MD - Dominion Psychiatric Associates (2.5 miles)
• Virginia Eye Consultants (3.1 miles)
• Mancoll Cosmetic & Plastic Surgery and The Fountain Skincare & MedSpa (4.1 miles)

Parks

• Mount Trashmore Park (1.3 miles)
• Kings Grant Park (1.7 miles)
• Broad Bay Estates Park (4.4 miles)

Theaters

• Regal Entertainment Group (1.5 miles)
• AMC Lynnhaven 18 (2.2 miles)

Hospitals

• Sentara Health Care (1.8 miles)
• Sentara Virginia Beach General Hospital (4.7 miles)
• Virginia Beach Ambulatory Surgery Center (4.7 miles)

Places of Worship

• Spring Branch Community Church (4.6 miles)
• St Luke's Catholic Church (5.2 miles)
• Virginia Beach Community Chapel (5.7 miles)