Raleigh Court Health And Rehabilitation Center in Roanoke, VA
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Information last verified:
1527 Grandin Road Southwest, Roanoke, VA 24015
For more information about senior living options: (844) 490-3973
The staff are nice and residents' needs appear to be met. The Activities Department goes above and beyond, planning engaging, meaningful activities with creativity and genuine care. Kristin Williams is an amazing Activities Director, bringing positivity, creativity, and going above and beyond for residents. Raleigh Court is a great place with great people working there, offering welcoming care. The therapy department is outstanding, helping residents regain strength and independence. The staff are friendly, warm, and make residents feel like family. The facility and its staff offer great care in a clean, welcoming environment. The overall atmosphere is positive, with attentive staff and engaging activities that boost morale.
The facility is not clean; the floors are very dirty and the entrance was filthy, with the problem described as ongoing since October 2025. The food quality is poor, often not matching the menu, not hot, and meals can be soggy. Some CNAs are forgetful or unresponsive to requests, and others are unprofessional. A few nurses were described as less experienced, detracting from the overall quality of care. There were reports of call buttons not being answered and a resident left lying in feces for hours, with baths not provided for weeks. One reviewer described the place as a joke and the staff as rude and incompetent, causing residents to feel embarrassed. There is a reported lack of compassion from at least one administrator or higher-up. A reviewer stated they would give zero stars to the facility.Raleigh Court Health and Rehabilitation Center in Roanoke is best suited for seniors who need robust physical or occupational therapy to regain or preserve independence, and for families who prize a warm, resident-centered culture where staff are consistently attentive and personable. The standout strength is the rehab and therapy ecosystem: a highly active therapy department, a responsive nursing team, and an atmosphere where residents are encouraged to stay engaged with meaningful activities. This is where families seeking tangible mobility gains and social connection will find the most traction. It is not the place for those who insist on flawless daily operations at every moment, pristine cleanliness without exception, or perfectly uniform daily care across all shifts. Prospective residents with highly sensitive cleanliness standards or who require ultra-consistent CNA performance should weigh alternatives before committing.
Those who should consider alternatives are precisely the families who cannot tolerate recurring concerns about housekeeping and reliability in everyday tasks. Several reviewers flag ongoing cleanliness issues, from dirty patient rooms and day rooms to an entrance that has been described as filthy on multiple occasions. These are not merely cosmetic concerns; they color the experience of visiting and living there. There are also persistent whispers about inconsistent call responsiveness and documented lapses in routine care, including reports of patients left unattended for hours. For families who rely on a consistently spotless environment and a predictable, proactive caregiving rhythm, other local options may reduce friction and stress.
Yet the clear counterweight to those concerns lies in the center’s strongest asset: the people and the rehabilitation-first ethos. The Activities Department goes above and beyond, crafting engaging, meaningful programs that keep residents socially connected. Kristin Williams stands out as a transformative Activities Director; her positivity, professionalism, and creative energy are repeatedly cited as a heart of the community. The nursing and therapy teams are repeatedly lauded for their skill and dedication. Time and again, families describe therapists as not only technically capable but deeply committed, partners in recovery who push, encourage, and tailor plans to meet individual goals. When a resident participates in therapy, the gains are visible: walking without assistance, climbing stairs, and regaining independence that once seemed distant. In short, rehabilitation outcomes and the human touch create a compelling case for Raleigh Court.
That strength, however, does not erase the everyday realities that some residents and families experience. The facility’s cleanliness and consistency concerns cannot be dismissed; they shape daily life and demand ongoing attention from leadership. Similarly, while many CNAs are described as devoted and responsive, there is acknowledgement that performance can vary, and a few reviews recount moments of missed requests or delays in basic care. Food quality emerges as a mixed note in the tapestry of experiences; some diners praise offerings as acceptable or better than expected, while others call the dining experience inconsistent. Taken together, these operational inconsistencies can undermine otherwise excellent therapy outcomes, especially for families balancing multiple priorities and seeking a seamless, low-stress care environment. On balance, therapy excellence and a heartfelt staff culture do offset many concerns, but not all smiles can mask the practical friction that some residents endure.
For families navigating a decision, substantive due diligence is wise. Schedule a full tour and observe shifts when care is most needed to gauge CNA responsiveness and housekeeping routines in real-time. Ask to speak with the Therapy Director about how individualized goals are tracked and how progress translates to discharge plans. Request a candid discussion with the Administrator or Nursing Director about incident histories, such as the dentures loss and any repeat call-bell or communication gaps, and what corrective actions are currently in place. Review the dining program: request a sample menu, discuss the kitchen’s capacity to accommodate dietary restrictions, and probe the consistency of meals versus what’s posted. Finally, talk with families who have current loved ones there to understand how the center handles escalations and maintains a safe, dignified environment day-to-day.
In the final assessment, Raleigh Court Health and Rehabilitation Center offers a compelling combination: exceptional rehabilitation, a genuinely caring staff, and a resident-centric culture that many families value deeply. For those prioritizing meaningful recovery, social engagement, and a home-like atmosphere, the center delivers measurable, life-changing gains and daily warmth. However, potential residents must weigh these strengths against recurring cleanliness issues, variable daily care, and dining inconsistencies. If cleanliness, seamless day-to-day operations, and consistently reliable service across all shifts are non-negotiable, exploring alternatives may prove prudent. When evaluation criteria center on rehab outcomes and the human connection, Raleigh Court remains a strong contender worth pursuing with clear questions and an informed plan for ongoing oversight.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Roanoke, VA, Raleigh Court Health And Rehabilitation Center offers a wide range of amenities and care services for seniors in need of assisted living. The community is equipped with a beauty salon to help residents look and feel their best, as well as cable or satellite TV for entertainment. Community operated transportation is available for residents to easily access nearby destinations. A computer center is also provided for those who wish to stay connected online.
Delicious meals can be enjoyed in the dining room with restaurant-style dining, and special dietary restrictions are accommodated. The fitness room is available for residents to stay active, while the gaming room offers opportunities for recreation. The fully furnished apartments feature private bathrooms and kitchenettes for convenience.
Housekeeping services ensure that the living spaces are clean and comfortable. Residents can also take advantage of the outdoor space and garden area for relaxation. A small library is available for those who enjoy reading, while telephone and Wi-Fi/high-speed internet are provided for communication needs.
The community offers 24-hour call system and supervision to ensure the safety of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. Medication management services are also available along with a mental wellness program to support overall wellbeing.
Residents can participate in various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are offered to assist with any additional needs or requests.
Raleigh Court Health And Rehabilitation Center benefits from its proximity to numerous amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters. Transportation arrangements are made both for non-medical purposes as well as transportation to doctors appointments.
Overall, Raleigh Court Health And Rehabilitation Center provides a comprehensive assisted living experience with exceptional amenities and care services in a convenient location in Roanoke, VA.
Raleigh Court Health And Rehabilitation Center is located at 1527 Grandin Road Southwest, Roanoke, VA 24015 in Roanoke city, Virginia
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