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3.8 from 90 reviews
5 stars
57
4 stars
3
3 stars
4
2 stars
3
1 stars
23
Pheasant Ridge Nursing & Rehab Center Costs & Pricing
At Pheasant Ridge Nursing & Rehab Center, the costs for room accommodations reflect a comprehensive level of care and facility amenities. The monthly rate for a one-bedroom unit is set at $6,000, which significantly exceeds the average rates in Roanoke City at $3,995 and across Virginia at $4,257. For those seeking private room options, the fee is $6,300, again placing it above both local and state averages; in Roanoke City, similar accommodations cost approximately $5,211 while the statewide average is around $4,684. These figures suggest that Pheasant Ridge offers a premium service that may appeal to individuals looking for enhanced care or specialized rehabilitation services.
Floor plans
Pheasant Ridge Nursing & Rehab Center
Roanoke city
Virginia
1 Bedroom
$6,000
$3,995
$4,257
Private
$6,300
$5,211
$4,684
Overall Review of Pheasant Ridge Nursing & Rehab Center
differentiator12 reviews mention this
Therapy is consistently strong
Residents and families repeatedly describe therapy as a standout part of recovery.
Multiple reviews highlight PT/OT and the overall therapy team as a reason residents improve or are able to go home. People specifically praise the therapy department and say therapists are attentive, knowledgeable, and responsive to concerns. Even among critical reviews, therapy is singled out as the best part of the stay. A separate set of comments also mention that therapy can be strong even when other day-to-day services feel inconsistent.
caveat9 reviews mention this
Staff responsiveness varies widely
Some residents report delayed help when they press call buttons or request assistance.
Alongside praise for staff who are helpful and professional, several reviews describe missed calls, long waits, or delayed response to resident requests. Some comments mention call buttons not being answered promptly, nurses leaving or not checking in, or difficulty getting staff to return calls. There are also concerns about care being inconsistent by shift or department, with some residents describing short staffing problems. Others counterbalance that with reports of being handled quickly and communication being smoother, but the negative experiences show up often enough to be noticeable.
caveat5 reviews mention this
Cleanliness and odors are a flashpoint
Reviews are split on cleanliness, with multiple people describing strong unpleasant odors.
Some reviewers describe the facility as very clean and well maintained, including rooms that feel fresh and odor-free. Other residents and families describe rooms smelling like urine or bowel movements, with residents and hall areas noted for odors. There are also complaints that housekeeping did not keep areas clean or that issues were not addressed quickly. Taken together, cleanliness seems to depend on the unit and timing, with negative odor reports standing out.
caveat7 reviews mention this
Food quality is inconsistent
Dining reviews range from good to very unappealing.
Several reviews comment that food is hit-or-miss, including cases described as iffy or sometimes poor. Others go further, calling the food unbearable or horrific, and mention problems like meals not matching diet needs or hot meals being hard to serve. A smaller set of reviews report good food and dining that residents could enjoy. The overall pattern suggests dining quality varies during stays and may depend on how dietary needs are handled.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
101 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Roanoke Regional Woodrum (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Cafes
Starbucks (0.6 miles)
Panera Bread (1.1 miles)
Mill Mountain Coffee & Tea (1.3 miles)
Sweet Donkey Coffee (2 miles)
Starbucks (2.2 miles)
Starbucks (2.5 miles)
Restaurants
Chick-Fil-A (0.6 miles)
IHOP (0.7 miles)
Wendy's (1 miles)
Macado's (1 miles)
Montano's International Gourmet (1 miles)
Chicken Salad Chick (1.1 miles)
Red Lobster (1.1 miles)
Transportation
Enterprise Rent-A-Car (1 miles)
Parks
Cypress Park (1.1 miles)
Mill Mountain Park (2.4 miles)
Vic Thomas Park (3 miles)
Garst Mill Park (3 miles)
Wasena Park (3.1 miles)
Norwich Park (3.3 miles)
Physicians
Southwest Medical Clinic (1.1 miles)
Vistar Eye Center (1.2 miles)
Kelly Peter F, Dpm - Roanoke Foot And Ankle (1.2 miles)
Blue Ridge Research Center (1.4 miles)
Internal Medicine Associates of Roanoke (1.4 miles)
Physician Associates Of Virginia, PC (1.4 miles)
LewisGale Physicians - Internal Medicine (1.5 miles)
At Pheasant Ridge Nursing & Rehab Center, the costs for room accommodations reflect a comprehensive level of care and facility amenities. The monthly rate for a one-bedroom unit is set at $6,000, which significantly exceeds the average rates in Roanoke City at $3,995 and across Virginia at $4,257. For those seeking private room options, the fee is $6,300, again placing it above both local and state averages; in Roanoke City, similar accommodations cost approximately $5,211 while the statewide average is around $4,684. These figures suggest that Pheasant Ridge offers a premium service that may appeal to individuals looking for enhanced care or specialized rehabilitation services.
Pheasant Ridge Nursing & Rehab Center on seniors.fyi includes 8 photos including images showing interior, building, hallway, healthcare, lighting, wall art, artwork, art, and more.
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101 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Roanoke Regional Woodrum (7 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Caring, professional staff; clean, spacious apartments; extensive activities and amenities.
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