Pheasant Ridge Nursing & Rehab Center in Roanoke, VA

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Pheasant Ridge Nursing & Rehab Center in Roanoke, VA

Information last verified:

4355 Pheasant Ridge Road, Sw, Roanoke, VA 24014

For more information about senior living options: (844) 490-3973

3.7 from 81 reviews
5 stars
49
4 stars
3
3 stars
4
2 stars
2
1 stars
23

Pheasant Ridge Nursing & Rehab Center Costs & Pricing

At Pheasant Ridge Nursing & Rehab Center, the costs for room accommodations reflect a comprehensive level of care and facility amenities. The monthly rate for a one-bedroom unit is set at $6,000, which significantly exceeds the average rates in Roanoke City at $3,995 and across Virginia at $4,257. For those seeking private room options, the fee is $6,300, again placing it above both local and state averages; in Roanoke City, similar accommodations cost approximately $5,211 while the statewide average is around $4,684. These figures suggest that Pheasant Ridge offers a premium service that may appeal to individuals looking for enhanced care or specialized rehabilitation services.

Floor plansPheasant Ridge Nursing & Rehab CenterRoanoke cityVirginia
1 Bedroom$6,000$3,995$4,257
Private$6,300$5,211$4,684

Overall Review of Pheasant Ridge Nursing & Rehab Center

Pros

  • pro The staff are loving, patient, and respectful in every interaction.
  • pro The therapy department is excellent and helps residents regain strength.
  • pro The facility is clean, well-maintained, and has pleasant, spacious rooms.
  • pro Leadership and administration are responsive and deeply focused on resident care.
  • pro CNAs, LPNs, and RNs are hardworking and dedicated to keeping residents comfortable and properly supported.
  • pro Families feel welcomed, valued, and treated like part of the care team.
  • pro The discharge process is smooth and well-managed.

Cons

  • pro The nursing and rehabilitation are awful, and the rooms are small and dark.
  • pro The food is unbearable.
  • pro The care is non-existent with no one checking in on the physically impaired.
  • pro They would never put another family member there; they were transferred very shortly afterwards.
  • pro It’s described as the worst place, with six calls required to obtain pain medication and no timely help when breathing is compromised.
  • pro The service is very poor; staff are unhelpful and frequently do not return calls.
  • pro Residents must ring a bell six times to sit up and still receive no help.
  • pro The facility is negligent and not safe for loved ones; warnings to avoid sending anyone there.
  • pro Patients are left in urine for an hour or more, and linens are not changed; housekeeping is horrible.
  • pro The rooms reek of urine; the building is poorly maintained and understaffed.

Review

Pheasant Ridge Nursing & Rehab Center in Roanoke is best suited for seniors whose primary goal is recovery through strong rehabilitation services, and for families who can commit to active oversight. The evidence repeatedly points to a therapy-forward environment where physical therapy, occupational therapy, and speech provision can drive real progress after surgery or hospitalization. The facility’s clean, well-presented setting and leadership changes in recent years can inspire confidence that a recovery trajectory is possible. However, this is not a place where bedside nursing care can be counted on without vigilant advocacy. Response times, consistency of care, and meaningful daily monitoring vary by shift, so achieving reliable safety and comfort will hinge on regular family involvement and clear communication.

The strongest, most consistent positives center on the therapy program and the overall environment. Therapy teams are frequently described as capable and dedicated, with PT/OT/Speech delivering notable gains for recovering residents. The shared care philosophy between the rehab team and administration shows up in smooth discharge planning, transparent coordination, and a focus on helping residents leave with functional gains. Families also praise the facility’s cleanliness, updated rooms, and the impression of a calm, supportive setting that makes recovery easier to pursue. Positive commendations for leadership, when present, underscore an intent to prioritize patient-centered care, which helps sustain momentum on rehab goals.

Yet the mounting caveats cannot be ignored. A substantial portion of reviews allege chronic understaffing, inconsistent nursing care, and delayed responses to call bells. Multiple statements describe nurses or aides who are slow to respond, leaving patients waiting for help with basic needs or for notification of concerns. Food service and housekeeping receive mixed feedback, with reports of missed utensils, uneven meal timing, and occasional odors that break the otherwise clean aesthetic. Safety and communication issues repeatedly surface, patients being left unattended, key information not shared with families, and management practices that some families view as opaque. Taken together, these concerns paint a picture of a facility that can offer excellent rehabilitation in some units and disappointing bedside care in others.

Those pros and cons occupy competing corners, and the balance depends on what families value most. For residents entering with clear, measurable rehab goals and a family prepared to supervise daily care and escalation, the rehab momentum and clean environment can offset some nursing gaps. On the other hand, for anyone prioritizing consistent, respectful bedside care, predictable daily routines, and timely medical monitoring, the negative patterns documented by numerous families will undermine confidence in long-term safety and dignity. In practice, Pheasant Ridge can deliver meaningful improvement when therapy is aligned with strong oversight, but the risk of uneven care without ongoing advocacy is meaningful and real.

Alternatives deserve thoughtful consideration for those who cannot accept the stated variability. If 24/7 attentive nursing, rapid pain management, or reliable assistance with mobility and incontinence are non-negotiables, other facilities with higher staffed ratios and more uniform caregiver continuity may be more suitable. Families seeking a consistently warm, cohesive experience across all departments, nursing, dining, housekeeping, and activities, should weigh other options more heavily, especially if a loved one’s medical needs extend beyond rehabilitation. Pheasant Ridge remains a viable choice for therapy-driven recovery, but it demands discernment, frequent visits, and candid conversations about what is working and what is not.

For families proceeding with a tour or an admission plan, the prudent path is a multi-shift observation strategy. Plan visits across mornings, afternoons, and weekends to gauge nursing responsiveness and therapy engagement in different contexts. Engage therapy leadership to understand progress tracking, and press for a clear, written response timeline on call bells, pain management, and medication oversight. Seek out a consistent point of contact in administration and request transparency around discharge planning, room availability, and any recent staffing changes. Finally, triangulate impressions with current resident families and independent reviews, and insist on concrete evidence, care plans, daily schedules, and meal/service routines, to gauge how the facility actually operates day to day.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roanoke Regional  Woodrum (7 miles away) Roanoke Regional Woodrum (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pheasant Ridge Nursing & Rehab Center in Roanoke, VA is a premier assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can indulge in pampering and grooming services, while enjoying their favorite TV shows on cable or satellite TV in their fully furnished private rooms.

The community also offers convenient transportation services operated by the community, providing residents with easy access to nearby destinations such as doctors' appointments or local attractions. For those who enjoy staying connected digitally, there is a computer center equipped with Wi-Fi/high-speed internet.

Meals at Pheasant Ridge are served restaurant-style in the elegant dining room, where residents can enjoy nutritious and delicious meals prepared by the community's experienced staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.

Engaging activities are an essential part of life at Pheasant Ridge. Residents have access to a fitness room and wellness center for maintaining their physical health. Planned day trips, resident-run activities, and scheduled daily activities keep residents entertained and socially active. Additionally, concierge services are available to cater to any specific needs or requests.

The convenient location of Pheasant Ridge allows residents to easily explore the surrounding area, with several cafes, parks, pharmacies, physicians' offices, restaurants, theaters and places of worship located nearby. In case of any medical emergencies or routine check-ups, there are multiple hospitals within close proximity.

With 24-hour call system and supervision along with assistance provided for daily living activities such as bathing, dressing and transfers - Pheasant Ridge ensures that residents receive personalized care tailored to their individual needs. Medication management is also available to ensure proper administration of medications.

At Pheasant Ridge Nursing & Rehab Center in Roanoke, VA seniors can experience a vibrant lifestyle while receiving top-notch care in a warm and welcoming environment.

Nearby Places of Interest

Cafes

  • Starbucks (0.6 miles)
  • Panera Bread (1.1 miles)
  • Mill Mountain Coffee & Tea (1.3 miles)
  • Sweet Donkey Coffee (2 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.5 miles)

Restaurants

  • Chick-Fil-A (0.6 miles)
  • IHOP (0.7 miles)
  • Wendy's (1 miles)
  • Macado's (1 miles)
  • Montano's International Gourmet (1 miles)
  • Chicken Salad Chick (1.1 miles)
  • Red Lobster (1.1 miles)

Transportation

  • Enterprise Rent-A-Car (1 miles)

Parks

  • Cypress Park (1.1 miles)
  • Mill Mountain Park (2.4 miles)
  • Vic Thomas Park (3 miles)
  • Garst Mill Park (3 miles)
  • Wasena Park (3.1 miles)
  • Norwich Park (3.3 miles)

Physicians

  • Southwest Medical Clinic (1.1 miles)
  • Vistar Eye Center (1.2 miles)
  • Kelly Peter F, Dpm - Roanoke Foot And Ankle (1.2 miles)
  • Blue Ridge Research Center (1.4 miles)
  • Internal Medicine Associates of Roanoke (1.4 miles)
  • Physician Associates Of Virginia, PC (1.4 miles)
  • LewisGale Physicians - Internal Medicine (1.5 miles)

Theaters

  • AMC CLASSIC Roanoke 1 (1.2 miles)

Pharmacies

  • Walmart Pharmacy (1.2 miles)
  • Walgreens (1.9 miles)
  • Carilion Clinic Pharmacy (2 miles)
  • Kare Pharmacy & Compounding (2.1 miles)
  • Kroger Pharmacy (2.3 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.8 miles)

Hospitals

  • Carilion Health System (2 miles)
  • Roanoke Ambulatory Surgery Center (2.9 miles)
  • Roanoke Memorial Hospitals (3.1 miles)
  • Carilion Roanoke Community Hospital (3.2 miles)
  • Carilion Clinic Inpatient Rehabilitation (3.2 miles)

Places of Worship

  • St Johns Episcopal Church (3.2 miles)

Frequently Asked Questions

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