ProMedica Imperial is a nursing home community in Richmond, VA.
Information last verified:
1719 Bellevue Ave, Richmond, VA 23227
For more information about senior living options: (866) 208-4318
3.9 from 108 reviews
5 stars
71
4 stars
7
3 stars
2
2 stars
2
1 stars
26
Overall Review of ProMedica Imperial
common24 reviews mention this
Staff and care feel consistent
Residents and families repeatedly describe the staff as caring and attentive.
Across the reviews, residents and families describe the staff as kind, professional, and responsive to day-to-day needs. Multiple reviewers also call out supportive roles like social work and business office help, describing smoother communication during rehab or longer stays. Even among mixed or critical experiences, reviewers still note that some individuals provide good support, which shows variation rather than universal neglect.
differentiator15 reviews mention this
Rehab and therapy draw praise
Rehabilitation and therapy services are a major reason reviewers speak highly.
Many reviewers focus on therapy and rehab, describing encouragement from the therapy department and progress during post-hospital recovery. Several reviews mention the rehabilitation staff as professional and effective, and one describes wound care experience as steady and well cared for. A few negative reviews express dissatisfaction with how much rehabilitation was provided or how care followed through, but that theme is smaller than the overall therapy praise.
common9 reviews mention this
Dining quality shows up often
Food quality and meal support come up repeatedly in feedback.
Positive reviews frequently describe meals as healthy, well-prepared, or delicious, and some families emphasize that food supported recovery. A few reviewers also mention snack options and attention to what residents can eat. On the downside, some critics say the food was poor or lacked vegetables, and at least one reviewer says feeding and assistance were not reliable enough.
caveat11 reviews mention this
Scheduling and staffing concerns recur
Some reviewers report staffing shortages that affect responsiveness.
A recurring criticism is that care can feel inconsistent when there are too few staff, with delays tied to call bells and limited nurse or aide check-ins. Several negative reviews describe residents left waiting for help or not being assisted promptly, including issues with medications, bathing, linens, or vitals. Some of the most severe comments also describe safety and oversight problems, while other reviews counter that many staff members are caring, suggesting the experience may vary by unit, timing, or shift.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Transportation
Richmond International (10 miles away)
Care Services
High acuity care
Activities
Activities off-site
Activities on-site
Nearby Places of Interest
Cafes
Stir Crazy (0.6 miles)
Panera Bread (1.6 miles)
Blanchard’s Café (1.6 miles)
Starbucks (2 miles)
Starbucks (2.2 miles)
The Smoky Mug (2.3 miles)
Lamplighter (2.7 miles)
Physicians
Brooks Optical (1.2 miles)
Surgical Specialists of Richmond (2.1 miles)
Patterson Eye Clinic (2.4 miles)
Neuropsychological Associates Of Virginia (2.4 miles)
Tuckahoe Orthopaedic Assoc (2.5 miles)
Dr Vera Dham & Associates (2.5 miles)
Pulmonary Associates of Richmond (2.6 miles)
Theaters
Bow Tie Movieland at Boulevard Square (1.4 miles)
Restaurants
Chick-Fil-A (1.5 miles)
Blue Bee Cider (1.5 miles)
Chopt Creative Salad Co. (1.7 miles)
Stella's Grocery (1.7 miles)
McDonald's (1.8 miles)
Chicken Fiesta (2 miles)
Lee's Famous Recipe Chicken (2.1 miles)
Pharmacies
CVS Pharmacy (1.6 miles)
Walgreens (1.7 miles)
CVS Pharmacy (1.8 miles)
Walgreens (1.9 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.4 miles)
Rite Aid (3 miles)
Parks
Byrd Park (2 miles)
Battery Park (2.3 miles)
Lombardy Park Playground (2.6 miles)
Monroe Park (3.1 miles)
Dogwood Dell (3.4 miles)
Barker Field Dog Park (3.5 miles)
Brown's Island (3.7 miles)
Places of Worship
Remnant Church (2.2 miles)
Tikvat Israel Congregation (2.3 miles)
Christadelphian Chapel (2.4 miles)
Hospitals
St Marys South Building (2.5 miles)
VCU Medical Center Emergency Department (2.6 miles)
Hospital Hospitality House (3.6 miles)
Children's Hospital of Richmond at VCU (3.8 miles)
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
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Skilled Nursing Facility
Activities off-site
Richmond International (10 miles away)
High acuity care
Strong on-site amenities and 24/7 comprehensive care.
California's Form 602A: An In-Depth Examination of Senior Care Assessment
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
Top Canine Companions for Older Adults