Kelly Assisted Living Svc

Pros

• Hermitage House is beautiful.
• The staff are very caring.
• Mom loved Hermitage House from day one.
• Hermitage House organized engaging activities like pizza parties, music programs, and bingo.
• The staff escorted residents to and from the dining room for every meal.
• Hermitage House exceeded the family's expectations.

Review

Hermitage House stands out as a place where beauty meets genuine care. The setting itself feels welcoming and well-kept, inviting residents to feel at home the moment they arrive. But the real heart of the experience is the staff, whose warmth and attentiveness repeatedly shine through in everyday moments. It's the kind of environment where "beautiful" isn't just about the surroundings; it's about the people who make each day a little brighter for those who call Hermitage House home.

The journey for one resident, a centenarian mother, began when she was 100 years old and had been living independently with relatives stopping by several times a day. For someone who had lived a full life and cherished her independence, the transition could have felt daunting. Yet the move to Hermitage House offered a new kind of security and companionship that allowed her to continue thriving. The family's choices were driven by a desire to find a place that would honor her history, her routines, and her independence while providing the extra layer of care that comes with age - without compromising her dignity.

From the very first day, the mother formed an immediate and lasting bond with Hermitage House. She loved being part of the community there, and the staff made sure she was engaged with activities she could enjoy. They took her to pizza parties, music programs, bingo, and a variety of other events that brought laughter, rhythm, and a sense of belonging into her days. Beyond the entertainment, there was a clear commitment to inclusivity and participation, ensuring she was encouraged to join in and feel part of something larger than herself. This daily engagement transformed a routine into meaningful, memorable moments.

A notable aspect of her experience was the consistent, thoughtful escort to and from meals. The simple act of accompanying her to the dining room for every meal underscored the level of care and companionship she received. Mealtime became more than nourishment; it was a time for conversation, connection, and the comfort of knowing she wasn't navigating the day's meals alone. This level of attention helped reinforce a sense of security and belonging that many families seek for their loved ones.

The sense of community at Hermitage House extended beyond the staff to the residents themselves, as well as the broader team of caregivers and employees. The mother met countless wonderful people - a mix of fellow residents who shared stories and companionship, alongside compassionate staff members who offered cheerful interactions, support, and readiness to help with whatever arose. Those connections contributed to a living environment where happiness and friendship could flourish, even as routines evolved with age and changing needs. It's clear that the warmth of that community left a lasting impression on both her and her family.

When her children were weighing different care options, they considered many potential paths for her well-being. They looked at multiple choices to ensure they found a place that would honor her extraordinary life and meet her evolving needs. Among the options, Hermitage House stood out clearly. It exceeded their expectations in every measure - from the beauty of the setting and the quality of care to the depth of the activities, the attentiveness of the staff, and the genuine sense of community that permeated the halls. This reaffirmed that choosing Hermitage House was the right decision for their mother and the rest of the family.

In reflection, the experience at Hermitage House feels like more than just a residence with good facilities. It feels like a home where a centenarian could continue to live with dignity, joy, and purpose. The combination of a beautiful environment, compassionate and involved staff, engaging activities, and a thriving community created a remarkable setting for a remarkable woman. The family's gratitude is clear: Hermitage House provided a level of care and companionship that exceeded all expectations, and it stands as a testament to what thoughtful, person-centered care can look like when love and professionalism work hand in hand.

Physicians

• Brooks Optical (0.5 miles)
• Dr Vera Dham & Associates (2.1 miles)
• Pulmonary Associates of Richmond (2.6 miles)
• Tuckahoe Orthopaedic Assoc (2.8 miles)
• Neuropsychological Associates Of Virginia (2.8 miles)
• Surgical Specialists of Richmond (2.8 miles)
• Patterson Eye Clinic (2.9 miles)

Cafes

• Stir Crazy (0.8 miles)
• Panera Bread (1.9 miles)
• Blanchard’s Café (2.3 miles)
• Starbucks (2.5 miles)
• The Smoky Mug (2.6 miles)
• Starbucks (2.7 miles)
• Starbucks (2.9 miles)

Restaurants

• Chick-Fil-A (1.9 miles)
• Chopt Creative Salad Co. (2.1 miles)
• Blue Bee Cider (2.2 miles)
• The Answer Brewpub (2.3 miles)
• Mekong Restaurant (2.3 miles)
• Stella's Grocery (2.4 miles)
• McDonald's (2.5 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.4 miles)

Theaters

• Bow Tie Movieland at Boulevard Square (2.1 miles)

Transportation

• Amtrak (2.2 miles)
• GRTC Pulse - Convention Center (4 miles)
• Main Street Station (4.8 miles)

Parks

• Byrd Park (2.7 miles)
• Battery Park (2.7 miles)
• Lombardy Park Playground (3.3 miles)
• Monroe Park (3.7 miles)
• Dogwood Dell (4.1 miles)
• Barker Field Dog Park (4.2 miles)
• Brown's Island (4.3 miles)

Hospitals

• St Marys South Building (2.8 miles)
• VCU Medical Center Emergency Department (3.2 miles)
• Hospital Hospitality House (4.2 miles)
• Children's Hospital of Richmond at VCU (4.4 miles)
• Vcu Health System Authority (4.4 miles)
• VCU Critical Care Hospital (4.5 miles)

Places of Worship

• Remnant Church (2.9 miles)
• Tikvat Israel Congregation (3 miles)
• Christadelphian Chapel (3.2 miles)
• Staples Mill Road Baptist Church (4.9 miles)