The Atlantic at Brook Run

Pros

• The resident has lived at the Atlantic for over three years and is happy to resign their lease for a fourth year, indicating satisfaction with their living situation.
• They find the people in the community to be friendly, respectful, and quiet, contributing to a positive living environment.
• The Atlantic offers numerous activities that enhance the residents' experience.
• The staff at the Atlantic are described as helpful, making it easier for residents to enjoy their time there.
• Overall, the resident highly recommends the property to others looking for a pleasant place to live.

Cons

• The management at the apartment complex failed to communicate important information regarding approval, causing significant distress and frustration for the prospective tenant.
• Residents expressed that they felt a lack of rights and support from the management company, leading to an unwelcoming living environment.
• The condition and upkeep of one facility were described as making it look older and more run down than a competing property, despite being newer.
• Office staff were characterized as rushed and disinterested in assisting residents, giving an impression of poor customer service.
• A prospective tenant was left scrambling for a new place after being wrongly informed of her application approval just days before moving in.

Review

The reviews provided reflect a spectrum of experiences related to apartment living, particularly focusing on two different properties: the Atlantic and Brook Run. While some individuals laud their time at the Atlantic for its community spirit and helpful staff, others share harrowing accounts of miscommunication and distress regarding apartment approvals that ultimately fell through.

One reviewer expressed heart-wrenching frustration after being informed they had been approved for an apartment and given a move-in date, only to be later told that their overtime income rendered them ineligible. This abrupt turnaround left them devastated as they had already packed up all of their belongings in anticipation of the move. Adding insult to injury, they now face a lengthy wait of over a month for the return of their deposit while scrambling to find another place to live. Such experiences highlight systemic issues within rental management procedures that can lead to significant emotional and logistical repercussions for prospective tenants.

In stark contrast, another review celebrates a solid three-year residency at the Atlantic. The resident has chosen to renew their lease for a fourth year based on their satisfaction with the property. They describe the community as friendly and respectful, with tenants who embody a peaceful living environment. Additionally, they commend the variety of activities provided by management, indicating that engagement is encouraged within this residential setting. It?s clear that this positive experience stands in stark juxtaposition against more negative sentiments shared by others navigating similar circumstances.

Conversely, reviews targeting Brook Run convey considerable dissatisfaction with both management practices and property upkeep. While it shares floor plans with the Atlantic at Twin Hickory, one reviewer noted that despite Brook Run being nine years newer, it appeared older due to poor maintenance practices such as worn carpets and general neglect. Compounding this issue was an unenthusiastic office staff member who seemed rushed and disinterested in addressing tenant inquiries?a sentiment echoed by multiple residents who felt undervalued throughout their interactions.

Furthermore, frustrations emerge from yet another tenant who encountered a shocking last-minute cancellation regarding an apartment application?a situation involving her mother who had already vacated her prior residence under the assumption she was approved for another unit at Atlantic. Just three days before moving day, management called to rescind approval due to an alleged error about income eligibility requirements. This unexpected turn led them into panic mode as they were forced to find alternative accommodation quickly?a situation many prospective renters dread but often face when miscommunication occurs during crucial housing transitions.

Through these narratives?ranging from heartfelt appreciation for a welcoming community to disillusionment caused by inadequate support?the challenges associated with apartment hunting are laid bare. Especially in cases where hopeful tenants breathe hope into new beginnings only to be met with roadblocks or oversights from management companies like Allied Orion Management, there is an imperative need for better communication practices. Overall, these reviews underscore how pivotal proper operational standards are in creating not just physical homes but supportive communities where all residents feel valued and secure in their living arrangements.

This area of Richmond, Virginia offers a convenient and diverse range of amenities for seniors looking to settle down in a bustling yet accessible neighborhood. With several reputable physicians' offices within a short distance, including Brooks Optical and Dr. Vera Dham & Associates, residents can easily access quality healthcare services. Additionally, there are multiple cafes, restaurants, pharmacies, and transportation options nearby, making daily errands and dining out convenient. For leisure activities, there are theaters like Bow Tie Movieland at Boulevard Square and parks such as Battery Park and Byrd Park where one can enjoy nature and recreation. The presence of hospitals like St Mary's South Building and VCU Medical Center Emergency Department ensures that residents have easy access to medical care if needed. Places of worship such as Remnant Church and Tikvat Israel Congregation offer spiritual fulfillment for those seeking community involvement. Overall, this area provides a well-rounded environment for seniors to thrive in their daily lives while enjoying all that Richmond has to offer.

Physicians

• Brooks Optical (0.8 miles)
• Dr Vera Dham & Associates (2 miles)
• Pulmonary Associates of Richmond (3 miles)
• Tuckahoe Orthopaedic Assoc (3.6 miles)
• Neuropsychological Associates Of Virginia (3.6 miles)
• Commonwealth Primary Care (3.6 miles)
• Virginia Physicians (3.6 miles)

Cafes

• Starbucks (1.4 miles)
• Stir Crazy (1.8 miles)
• Panera Bread (2.9 miles)
• Panera Bread (3 miles)
• The Smoky Mug (3.3 miles)
• Blanchard’s Café (3.5 miles)
• Starbucks (3.8 miles)

Transportation

• Amtrak (2 miles)
• GRTC Pulse - Convention Center (5 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.6 miles)

Restaurants

• Chick-Fil-A (2.8 miles)
• McDonald's (2.9 miles)
• The Answer Brewpub (2.9 miles)
• Mekong Restaurant (2.9 miles)
• Chopt Creative Salad Co. (3.1 miles)
• Roots Natural Kitchen (3.1 miles)
• Burger King (3.2 miles)

Theaters

• Bow Tie Movieland at Boulevard Square (3.3 miles)

Parks

• Battery Park (3.6 miles)
• Byrd Park (3.8 miles)
• Lombardy Park Playground (4.4 miles)
• Monroe Park (4.8 miles)
• Brown's Island (5.2 miles)
• Dogwood Dell (5.2 miles)

Hospitals

• St Marys South Building (3.6 miles)
• VCU Medical Center Emergency Department (4.3 miles)
• Hospital Hospitality House (5.1 miles)
• Children's Hospital of Richmond at VCU (5.3 miles)

Places of Worship

• Remnant Church (4 miles)
• Tikvat Israel Congregation (4.2 miles)
• Christadelphian Chapel (4.3 miles)
• Staples Mill Road Baptist Church (4.4 miles)