The Village At Manor Care is an assisted living community in Richmond, VA.
Information last verified:
2125 Hilliard Road, Richmond, VA 23228
For more information about senior living options: (866) 208-4318
3.2 from 23 reviews
5 stars
5
4 stars
8
3 stars
2
2 stars
2
1 stars
6
Overall Review of The Village At Manor Care
caveat6 reviews mention this
Staffing and call response vary
Residents describe inconsistent staffing and delayed help when they need it.
Several reviews raise concerns about insufficient staffing, including moments when call signals or phones ring without staff at the desk. A few reviewers also mention that getting help takes too long, and that patients can feel overlooked. Other residents balance this by describing nurses and staff as caring and attentive, so experiences appear uneven depending on timing and unit.
caveat8 reviews mention this
Food quality is a frequent issue
Food quality is a recurring complaint, from bland meals to poor nutrition.
Many reviews comment on the dining experience, with some calling the food awful, mediocre, frozen, or boring. A few also describe food not meeting nutritional expectations, while another review says there are options if a meal isn’t right for the resident. On the positive side, some residents simply describe “good food,” but food is clearly one of the most discussed day-to-day topics.
common6 reviews mention this
Care feels compassionate to many
Many residents and families describe compassionate, attentive care.
Positive reviews frequently mention friendly, caring staff and nurses who are kind and alert. Several reviewers say communication and support for families were helpful, and that residents were kept comfortable. Even with the criticisms in other reviews, the recurring theme is that many people felt their loved ones were treated with consideration.
common4 reviews mention this
Activities are regularly scheduled
The community supports scheduled activities and group involvement.
Residents and families describe a steady schedule of things to do, including exercises, trivia, and planned daily activities. Multiple reviews also mention community-sponsored options, such as organizations and religious services visiting residents. Overall, reviews suggest activities are a meaningful part of life for many residents, even when other areas (like food or responsiveness) are discussed.
caveat4 reviews mention this
Room setup and cleanliness get mixed
Room cleanliness and privacy expectations are not consistent.
Some reviews praise rooms for being clean and comfortable, including mentions of private bathrooms and an efficiency kitchenette. Others report cleanliness problems, and one reviewer specifically contrasts the setting with shared bathrooms and group shower arrangements. Bed care and cleanliness concerns also appear in a few negative reviews, contributing to a mixed overall impression of day-to-day room condition and privacy.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
70 resident community capacity
Studio apartments
Types of Care
Assisted Living
Respite Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Financing advice
Fitness room
Fully furnished
Gaming room
Garden
Guasts at mealtime
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Richmond International (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Physical therapy
Psychiatric care
Special dietary restrictions
Dining
Diabetes diet
Low / no sodium
Low fat
Meals provided
Special dietary restrictions
Vegetarian
Activities
Activities off-site
Activities on-site
Arts and crafts
Community-sponsored activities
Concierge services
Cooking club
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Fitness programs
Games
Gardening club
Live musical performances
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Stories
Wii bowling
Languages Spoken
English
Nearby Places of Interest
This part of Richmond, Virginia offers a convenient location with easy access to various amenities such as physicians' offices, pharmacies, transportation options like Amtrak and GRTC Pulse, cafes including Starbucks and Panera Bread, as well as a variety of restaurants ranging from fast-food chains to local eateries like The Answer Brewpub and Mekong Restaurant. Additionally, there are hospitals nearby such as St Marys South Building and VCU Medical Center Emergency Department for any medical needs. For recreational activities, residents can enjoy the nearby parks such as Byrd Park and Battery Park, perfect for outdoor leisure. Places of worship like Staples Mill Road Baptist Church and Remnant Church are also in close proximity for spiritual fulfillment. Overall, this area provides a balanced mix of healthcare services, dining options, transportation facilities, and recreational opportunities making it an ideal choice for seniors looking for a vibrant community to settle down in.
Physicians
Brooks Optical (0.8 miles)
Dr Vera Dham & Associates (1.4 miles)
Pulmonary Associates of Richmond (2.5 miles)
Virginia Physicians (3 miles)
Commonwealth Primary Care (3 miles)
Tuckahoe Orthopaedic Assoc (3.1 miles)
Neuropsychological Associates Of Virginia (3.2 miles)
Transportation
Amtrak (1.4 miles)
GRTC Pulse - Convention Center (5.2 miles)
Cafes
Starbucks (1.6 miles)
Stir Crazy (2 miles)
Panera Bread (2.3 miles)
Panera Bread (2.6 miles)
Blanchard’s Café (3.5 miles)
The Smoky Mug (3.8 miles)
Starbucks (3.9 miles)
Pharmacies
CVS Pharmacy (2.2 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.6 miles)
CVS Pharmacy (3 miles)
Walgreens (3 miles)
Walgreens (3.2 miles)
Walgreens (3.4 miles)
Restaurants
The Answer Brewpub (2.4 miles)
Mekong Restaurant (2.5 miles)
Roots Natural Kitchen (2.5 miles)
Burger King (2.5 miles)
Chick-Fil-A (2.5 miles)
Chopt Creative Salad Co. (2.7 miles)
McDonald's (2.8 miles)
Hospitals
St Marys South Building (3.2 miles)
VCU Medical Center Emergency Department (4.5 miles)
The Village At Manor Care on seniors.fyi includes 7 photos including images showing interior, bedroom, living room, decor, windows, lighting, floor plan, rehabilitation, and more.
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The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
The Village At Manor Care photos
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Interior
Decor
Living Room
Bedroom
Dining
Exercise Equipment
Interior
Decor
Bedroom and Windows
Dining, Floor Plan, Kitchen, and Lighting
Living Room
Exercise Equipment, Gym, Rehabilitation, Physical Therapy, and Fitness Center
Natural Light and Wooden Flooring
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