Chestnut Grove Costs & Pricing
Chestnut Grove offers competitive pricing for various room types compared to both Richmond City and statewide averages in Virginia. For a semi-private room, Chestnut Grove's cost is $2,475, significantly lower than Richmond City's $3,174 and the state average of $3,991. Moving up to studio accommodations, Chestnut Grove remains attractive at $3,350 relative to Richmond City's $3,749 and Virginia's average of $4,436. For one-bedroom units, Chestnut Grove's rate is $3,985, which is slightly higher than Richmond City but still below the state average of $4,257. Lastly, the two-bedroom option stands at $5,250 - a premium over Richmond City's more affordable rate of $3,533 but still above the state average of $4,602. Overall, Chestnut Grove positions itself as a value-oriented choice within the regional landscape.
| Floor plans | Chestnut Grove | Richmond city | Virginia |
|---|
| Semi-Private | $2,475 | $3,174 | $3,991 |
| Studio | $3,350 | $3,749 | $4,436 |
| 1 Bedroom | $3,985 | $3,668 | $4,257 |
| 2 Bedrooms | $5,250 | $3,533 | $4,602 |
Overall Review of Chestnut Grove
differentiator
5 reviews mention this
Memory care has tailored activities
Memory care residents get programming that fits cognitive needs.
Residents who used the memory care area describe activities designed for people with memory issues, including interactive and themed options. One family also credits the structured care plan with noticeable improvement during the stay. Some residents point to the existence of a dedicated Alzheimer’s unit, and others recommend touring the memory care offering directly. A separate memory-care experience includes serious concerns about continuity and follow-through, so it’s worth asking detailed questions and clarifying what support looks like day to day.
differentiator
8 reviews mention this
Medication management and therapy
Families frequently mention medication management and on-site therapy support.
Multiple residents and families describe medication being handled on time and as expected, and some note that medication management is included as part of the base experience. Reviews also describe therapy access on campus, including PT/OT and speech-related support. Care routines are described as more hands-on for heavier needs, such as meal assistance and mobility help when getting out of bed. On the concern side, some families report difficulty finding a nurse in the evenings or slow response for serious requests.
common
14 reviews mention this
Food is a consistent bright spot
Dining stands out, with many residents praising meal quality.
Food comes up repeatedly, with residents and families describing meals as very good, fabulous, hot, and enjoyable. Several comments connect good meals to resident happiness and satisfaction, including day-to-day compliments. Alongside quality, residents also mention that meals are provided as part of daily life rather than requiring frequent outings. A few reviews focus more on other issues, but even then, the meal experience is still a frequent point of positive feedback.
common
21 reviews mention this
Staff warmth is often noticed
Many reviews describe staff as caring, professional, and responsive.
Across reviews, families frequently describe staff members as friendly, attentive, and kind, and they say the care team keeps them informed. Several people mention staff greeting residents by name and taking time with them, including in memory care. Some comments highlight leadership and office professionalism during transitions, which adds to a sense of trust. The overall picture is mixed only where staffing coverage and response timing become concerns in specific reviews.
caveat
8 reviews mention this
Staffing response times can disappoint
Some families report slow or inconsistent response and staffing problems.
A recurring negative thread is difficulty getting help when it’s needed, including long waits to respond to call buttons and slower response when requests are urgent. Several reviews also describe concerns about nurse availability in the evenings or inconsistent, hard-to-rely care coverage. A few comments go further, describing medication and oversight failures and a lack of continuity in care. Because these concerns appear in multiple reviews, it’s important to ask how staffing works at the times that matter most to your family.
caveat
4 reviews mention this
Cost feels mixed versus what’s included
Cost is a concern for some families, despite what seems included.
Some families appreciate that the base experience includes items like medication management, personal laundry, and activity outings without feeling nickel-and-dimed. Others report sticker shock and say the monthly fees are high, especially when care needs increase. One review says pricing may be typical compared with other facilities but the value didn’t feel aligned with the care delivered. Another mentions fees that don’t feel low, even if increases are modest.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
85 resident community capacity
1-bedroom apartments
Assisted Living
Memory Care
Respite Care
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor space
Private bathrooms
Resident parking
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Richmond International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
English
Friendly staff and clean, comfortable rooms with good dining.
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