Elizabeth Adam Crump Health And Rehab in Glen Allen, VA

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Elizabeth Adam Crump Health And Rehab in Glen Allen, VA

3600 Mountain Road, Glen Allen, VA 23060

For more information about senior living options: (844) 490-3973

3.5 from 60 reviews
5 stars
33
4 stars
3
3 stars
3
2 stars
2
1 stars
19

Skilled Nursing Facility

Elizabeth Adam Crump Health And Rehab Costs & Pricing

Elizabeth Adam Crump Health and Rehab offers competitive pricing for its services compared to the broader market in Henrico County and throughout Virginia. The monthly cost for a semi-private room at the facility is $4,866, which is notably higher than the county average of $3,975 and slightly above the state average of $3,991. For those seeking more privacy, a private room at Elizabeth Adam Crump is priced at $5,091; this too exceeds both the local rate of $4,535 and the state figure of $4,684. These costs reflect not just room accommodations but also encompass the comprehensive care and services provided by the facility, ensuring residents receive quality support tailored to their needs.

Floor plansElizabeth Adam Crump Health And RehabHenrico CountyVirginia
Semi-Private$4,866$3,975$3,991
Private$5,091$4,535$4,684

Overall Review of Elizabeth Adam Crump Health And Rehab

Pros

  • pro The staff are very friendly and demonstrate strong teamwork.
  • pro The administration staff is helpful, and the administrator goes above and beyond to assist anyone.
  • pro Shanta, the receptionist, is always helpful and kind, with a smile and positive energy.
  • pro The staff greet visitors warmly, showing warmth and professionalism.
  • pro The nursing staff is exceptional, compassionate, and caring, and the activities staff bring joy to patients.
  • pro Elizabeth Crump Health and Rehab is a great facility; the staff are friendly and compassionate and it feels like home.
  • pro The facility has professional, friendly staff, making it a great place for loved ones.
  • pro Betty in Admissions goes above and beyond to help families.
  • pro The nursing, PT, and OT teams are top-notch and help patients recover well.

Cons

  • pro The facility is described as awful and not worth recommending.
  • pro The majority of the staff don't care about the patients; it's just a paycheck.
  • pro The staff are lazy and short-staffed to monitor all the patients.
  • pro Residents are left sitting in the hallway around the nurses' station due to insufficient monitoring.
  • pro The smell is awful, and residents are not turned or given therapy.
  • pro Residents suffer injuries because they cannot move themselves and are not properly supervised.
  • pro Medication is mishandled, with residents not receiving proper doses or being given the wrong medications.
  • pro Call bells are ignored and residents aren't bathed promptly.
  • pro Cleanliness is severely lacking, with clothing disappearing and feces on floors.

Review

Elizabeth Adam Crump Health and Rehab in Glen Allen is best suited for families prioritizing a hands-on rehab track and a genuinely warm, team-driven staff culture. The community tends to shine when rehabilitation is the focus and when leadership is engaged with daily operations. For loved ones recovering from a hospital stay or needing skilled nursing support with an emphasis on getting residents mobile and back home, Crump often delivers solid clinical coordination, clear admission processes, and a home-like atmosphere that helps calm anxious families. When the care team is stable and attentive, residents appear content, engaged, and well supervised, making it a practical choice for short-term recovery where clear, compassionate guidance matters most.

Families should consider alternatives if long-term, unwavering safety and consistency are the top benchmarks. A significant thread in the feedback is the presence of serious care gaps - staffing shortages, delayed response to calls, and instances of hygiene and medication concerns. These concerns are not universal, but they recur enough to weight the calculus toward caution for anyone needing 24/7 vigilance, especially for residents with advanced dementia or high falls risk. In short, Crump can work well for structured, time-limited rehab with active family oversight; for ongoing, unbroken daily care, other facilities with steadier staffing and fewer red flags may be the safer bet.

On the plus side, the community benefits from a visibly collaborative culture and accessible leadership. The rehab and nursing teams are frequently praised for their competence, compassion, and ability to move residents toward recovery, while admissions staff and administrators are highlighted as supportive and responsive. The environment is often described as neat, home-like, and conducive to social engagement, with activities staff bringing warmth and energy to the daily routine. When operations run smoothly, these strengths translate into meaningful progress for residents and reassurance for families, reinforcing Crump's value as a recovery-focused option.

Yet the most troubling reviews cannot be dismissed. A pattern of under-staffing and inconsistent care surfaces repeatedly, including reports of delayed assistance, incomplete personal care, and, in some accounts, mismanaged medications or lapses in hygiene. The most alarming narratives involve memory care and end-of-life scenarios, where persistent supervision and meticulous daily care appear compromised. This discrepancy - where good shifts show strong outcomes and poor shifts reveal dangerous gaps - creates a credibility gap that prospective residents and their families must weigh carefully. The range of experiences means Crump is not a uniform solution; outcomes hinge heavily on staffing levels, leadership accountability, and consistent quality controls.

Pros can offset cons when a targeted care plan centers on proactive, engaged supervision and a clearly defined transition pathway. For short-term rehab, Crump can be a strong choice if admissions teams coordinate hospital-to-home transitions, and the therapy team drives measurable gains with attentive, hands-on care. The critical caveat is whether consistent oversight and transparent communication can be maintained over time. For residents with complex, ongoing needs or dementia, the variability in staffing and daily care quality may tilt the scales toward alternatives with a steadier track record. The best-case scenario depends on stable leadership, adequate staffing, and relentless quality assurance.

For families ready to decide, an in-person assessment is essential. Schedule a typical shift tour to observe frontline caregivers in action, and speak directly with the therapy team, nursing staff, and a social worker about current operations. Ask to review the most recent state survey, staffing ratios on the memory care unit, and concrete metrics for medication administration and call-bell response times. If Crump is chosen, establish a clear transition plan with a designated family liaison and set a schedule for frequent updates in the initial weeks. When the fit holds, Crump offers warmth, coordinated rehab, and genuine caregiver engagement; when it does not, pursuing facilities with a more consistent safety record will provide greater peace of mind for families and their loved ones.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Richmond International (16 miles away) Richmond International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Elizabeth Adam Crump Health And Rehab is an assisted living community located in Glen Allen, VA. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can enjoy pampering themselves, and cable or satellite TV to provide entertainment options. Our community operated transportation ensures that residents can easily access the surrounding areas.

For those who enjoy staying connected, we have a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff. Additionally, we have a fitness room equipped with exercise equipment to promote physical wellness.

Our fully furnished apartments are designed to provide comfort and privacy for our residents. Each apartment has private bathrooms and kitchenettes for convenience. Housekeeping services are provided to ensure cleanliness and tidiness.

Residents can relax and socialize in our gaming room, garden, small library, and outdoor space. We offer move-in coordination assistance to make the transition into our community seamless. Transportation arrangements for non-medical purposes as well as doctor's appointments are available for the convenience of our residents.

Our care services include 24-hour call system and supervision to ensure the safety and well-being of our residents. Staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper medication administration.

We understand that dietary restrictions may exist, so we offer special dietary options including diabetes diets. Meal preparation and service are available for all residents. In addition, we have a mental wellness program in place to support the emotional well-being of our residents.

We aim to create an active and engaging environment for our residents through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to meet individual needs.

Within close proximity to our community, there are three cafes, ten pharmacies, fourteen physicians, and fifteen restaurants. Additionally, there is transportation available nearby as well as two places of worship.

At Elizabeth Adam Crump Health And Rehab, we strive to provide a comfortable and stimulating environment for our residents, ensuring their physical and emotional well-being while offering convenient access to amenities and services in the surrounding area.

Nearby Places of Interest

Glen Allen, Virginia, is a vibrant community with a variety of amenities for seniors to enjoy. The area offers several places of worship within close proximity, providing opportunities for spiritual enrichment and connection. Additionally, there are multiple pharmacies nearby, making it convenient for individuals to access necessary medications and healthcare supplies. For dining options, there are popular chain restaurants like Chick-Fil-A and McDonald's, as well as Teppanyaki Grill & Buffet for those looking for a diverse culinary experience. In terms of healthcare, there are reputable physicians in the area such as Innsbrook Primary Care and Commonwealth Allergy and Asthma. For leisure activities, residents can catch a movie at the Regal Short Pump & IMAX theater or relax at one of the local cafes like Starbucks or Panera Bread. Overall, Glen Allen offers a well-rounded environment with easy access to essential services and entertainment options suitable for seniors looking to settle down in a welcoming community.

Places of Worship

  • Richmond Virginia Temple (0.7 miles)
  • Staples Mill Road Baptist Church (1.3 miles)
  • Gayton Baptist Church (6.5 miles)
  • Second Baptist Church (7.6 miles)
  • The Carson Building At New Hanover Presbyterian Church (7.9 miles)

Pharmacies

  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.5 miles)
  • Walgreens (3.7 miles)

Restaurants

  • McDonald's (2.5 miles)
  • Kickback Jack's (3 miles)
  • Chick-Fil-A (3 miles)
  • Teppanyaki Grill & Buffet (3.2 miles)
  • McDonald's (3.2 miles)
  • Chick-Fil-A (3.3 miles)
  • McDonald's (3.3 miles)

Physicians

  • Innsbrook Primary Care (2.6 miles)
  • Virginia Physicians (3 miles)
  • The Ellen Shaw de Paredes Institute for Women's Imaging (3.1 miles)
  • Richmond Dermatology Aesthetic Center (3.4 miles)
  • Commonwealth Primary Care - Wyndham (3.6 miles)
  • Commonwealth Allergy and Asthma (3.9 miles)
  • Pediatric Center (3.9 miles)

Cafes

  • Panera Bread (2.9 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.5 miles)
  • Panera Bread (6.4 miles)
  • Starbucks (6.5 miles)
  • Stir Crazy (6.9 miles)

Transportation

  • Amtrak (4.1 miles)
  • Hanover County Airport (5.1 miles)

Theaters

  • Regal Short Pump & IMAX (5.2 miles)

Hospitals

  • St Marys South Building (6.3 miles)

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