Information last verified:
2400 East Parham Road, Richmond, VA 23228
For more information about senior living options: (844) 490-3973
Parham Health and Rehabilitation Center delivers excellent customer service to residents and their families. The staff are really nice and polite, creating a friendly and welcoming environment. The facility is praised as among the best, with high-quality care and a compassionate team. Wait times are minimal and the staff are congenial and attentive, with the MRI technician being easy to work with and concerned about back pain. The nursing staff is excellent, with Gail and Carmen highlighted for their care and communication. The PT department helps residents regain mobility, as in the case where a patient walked with a walker after therapy. The administration is professional and compassionate, with leadership that values resident well-being and customer service. The facility is clean, well-maintained, and offers a peaceful, uplifting atmosphere.
A reviewer would not send a loved one to Parham Health and Rehabilitation Center, citing a maggot infestation in an elderly resident’s foot. Another reviewer states the facility should be shut down after reporting maggots in a resident’s foot. The place is described as filthy, with poop and blood on walls, furniture falling apart, and pests. The call bell system is not working, leaving residents with no way to call for help for hours. The staff are described as lacking compassion and failing to provide timely medical attention. Meals are reported to be cold or poorly prepared, with utensils and other items often missing. The administration is accused of prioritizing money over patient care and of ignoring family concerns. The facility smells like urine and has bugs or ants in hallways and rooms. The place is labeled unsafe, with staff allegedly not following doctors’ orders and failing to provide proper care.Parham Health Care & Rehab Center in Richmond is best suited for families seeking recovery-focused short-term rehab or long-term care where a clearly engaged, personable frontline staff can make a tangible difference in daily life. The facility earns praise for approachable nurses, therapy teams, and administrative staff who greet families, communicate with caregivers, and keep residents moving toward practical goals. For families with a loved one who needs ongoing rehabilitation, particularly mobility work after surgery or stroke, Parham can deliver meaningful progress when the care team is attentive and coordinated. The strongest case here is made by those who value visible warmth, routine updates, and a culture that emphasizes patient interaction at the bedside.
Those who should strongly consider alternatives are families for whom safety, cleanliness, and consistently timely medical oversight are nonnegotiable. Multiple reviews flag issues that cannot be overlooked: persistent odors, infestations or evidence of pests, and rooms or hallways that feel dirty or poorly maintained. Caregivers report inconsistent call bell responsiveness, gaps in wound or medication management, and occasions when patients are not fed promptly or receive meals that fail to meet dietary orders. Administrative lapses, ranging from billing misunderstandings to stalled family communications and delayed doctor involvement, also surface repeatedly. In short, when a facility’s daily reliability and environmental standards are critical, Parham can feel like a gamble rather than a settled baseline.
On the plus side, the reviews consistently highlight the facility’s human capital. The nursing staff, therapy teams, and front-desk personnel often come across as compassionate, patient, and communicative, with numerous families pointing to specific caregivers who made a real difference in mood, recovery, and daily routine. Rehab services, physical, occupational, and speech therapy, are frequently cited as genuinely helping residents regain function, with several families noting successful mobility improvements and engaged therapists focused on practical outcomes. The leadership around care coordination is also acknowledged; administrators who listen, implement plans, and keep families in the loop are singled out for praise. When these elements align, Parham delivers practical, heart-centered care that residents feel in their day-to-day lives.
The most troubling threads temper those strengths: egregious safety and cleanliness concerns, and serious questions about the consistency of medical attention. Accounts of maggot infestations, severe infections, or residents deteriorating due to delays or omissions in doctor involvement are explicit and alarming. Reports of call bells left unanswered, rooms with visible dirt or odors, and pests in living spaces create an inescapable risk calculus for families weighing the decision. A few reviews describe mismanagement of medications, stalled communication about diagnoses or care plans, and even HIPAA-related concerns in how information about a patient is shared among staff. These are not minor irritants; they strike at the core of comfort, trust, and the ability to secure timely, competent care.
To navigate the uncertainties, families choosing Parham should pair a decision with concrete safeguards. Request guaranteed physician rounds on a set schedule and insist on regular care conferences that document progress toward rehabilitation goals and any changes in medication or treatment. Clarify staffing expectations, especially during peak hours, and press for a transparent plan when shifts shift, including daily notes sent to families. Before admission, map out contingencies for food service and housekeeping, verify the call bell system and ensure it remains within reach, and schedule early family visits to observe how residents are treated during routine care. Demand thorough, written care plans with measurable goals and establish a clear escalation path for concerns to avoid the “let it ride” drift that appears in some reviews. Keeping written records and maintaining a direct channel to administrators can transform the experience from reactive to managed.
In the end, Parham Health Care & Rehab Center emerges as a facility of contrasts. It can be an effective, reassuring home for rehabilitation and long-term care when the staff are aligned, the environment is clean, and medical oversight is steady. It is less suitable for families that cannot tolerate inconsistent cleanliness, delayed responses to urgent needs, or disruptive administrative gaps. The decision hinges on risk tolerance and advocacy capacity: for those who can actively participate in every step of care, insisting on timely physician input, rigorous safety checks, and continuous communication, the gains in mobility, daily functioning, and social engagement can be substantial. For others, the lure of a consistently pristine environment and rock-solid operations may point toward alternative communities where standards are nonnegotiable and reliably upheld.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parham Health Care & Rehab Center in Richmond, VA is a vibrant assisted living community that offers a wide range of amenities and care services to its residents.
For the convenience and comfort of the residents, the community provides various amenities such as a beauty salon for personal grooming needs, cable or satellite TV for entertainment, community operated transportation for easy accessibility to nearby locations, a computer center for staying connected with loved ones, and a fully furnished living space for a cozy and homely environment.
Residents can engage in recreational activities at the gaming room, garden, fitness room, and small library. The on-site dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Housekeeping services ensure cleanliness and hygiene in each resident's private bathroom.
The community also facilitates move-in coordination for a seamless transition into their new home. Residents have access to outdoor spaces where they can relax and socialize. Wi-Fi/high-speed internet is available throughout the premises to stay connected with the digital world.
In terms of care services, Parham Health Care & Rehab Center provides 24-hour call system and supervision to ensure round-the-clock assistance. Trained staff members provide help with activities of daily living like bathing, dressing, and transfers. The team assists with medication management and follows special dietary restrictions including diabetes diet.
To cater to mental wellness needs, the community offers a mental wellness program alongside other wellness-focused areas like fitness programs and planned day trips. Transportation arrangement is available both non-medical purposes as well as for doctor's appointments.
Located conveniently near numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals further adds to the ease of accessing necessary services outside the community.
Overall, Parham Health Care & Rehab Center strives to create an engaging and enriching living environment where residents can enjoy personalized care services while maintaining an active lifestyle through various amenities and activities provided within the community.
Parham Health Care & Rehab Center is located at 2400 East Parham Road, Richmond, VA 23228 in Richmond city, Virginia
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