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Parham Health Care & Rehab Center in Richmond, VA

Parham Health Care & Rehab Center is a nursing home community in Richmond, VA.

Information last verified:

2400 East Parham Road, Richmond, VA 23228

To contact a resident: (804) 264-9185

For more information about senior living options: (866) 208-4318

3.6 from 116 reviews
5 stars
64
4 stars
13
3 stars
4
2 stars
2
1 stars
33

Overall Review of Parham Health Care & Rehab Center

common 18 reviews mention this

Staff care is a mixed picture

Residents describe both very attentive caregiving and serious gaps in response.

Many reviewers thank nurses, aides, and front-desk staff for being kind, helpful, and respectful, and several say staff keep them informed about care. At the same time, other reviews describe situations where help took hours, the call bell did not work, or staff did not respond when residents needed assistance. A number of comments also mention communication improving after staff listened and set a plan.

caveat 16 reviews mention this

Cleaning and odor draw criticism

Multiple reviewers call out cleanliness issues and lingering bad smells.

Several reviews describe an unpleasant odor on the residence floor, including urine-related smells. Others mention visible dirt, bugs, ants, or even reported infestations, along with problems like soiled items and bedding concerns. A few reviewers counter that the facility looks clean and well maintained, but the negative cleanliness accounts are frequent enough to stand out.

common 10 reviews mention this

Dining quality is praised and criticized

Residents mention dining positively, but also report cold meals and missed dietary needs.

Some reviewers say the food is prepared “just right” or that meals—like a holiday turkey dinner—were enjoyable in the dining room. Others report issues such as meals arriving at late times, food being served while the resident was asleep and going cold, and concerns about portions or protein being incorrect. A few reviewers also describe missing utensils or food items during a visit.

common 5 reviews mention this

Therapy and rehab support helps

Physical and occupational therapy support is described as helpful for recovery.

Some residents and family members describe strong rehab outcomes, including regaining mobility after surgery and improved ability to ambulate with support. Other reviewers specifically thank therapy staff for professional, coordinated care and say the rehabilitation team helped with goals and daily progress. A few negative reviews focus on medical oversights rather than therapy itself, so the rehab feedback is more positive than the broader care complaints.

caveat 7 reviews mention this

Medical oversight concerns appear

Some reviews express concern about doctor access and care coordination during worsening conditions.

A few reviewers report that residents did not see doctors when expected or that decisions were handled without sending someone back to the hospital promptly. Others describe medication-related problems or delays, including concerns that orders were not followed. In contrast, some families say staff keep them informed, but the negative accounts emphasize moments when communication and escalation did not go far enough.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (13 miles away) Richmond International (13 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.4 miles)

Cafes

  • Panera Bread (1 miles)
  • Starbucks (2.1 miles)
  • Panera Bread (3.9 miles)
  • Stir Crazy (4 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5.1 miles)
  • Blanchard’s Café (5.2 miles)

Restaurants

  • McDonald's (1.1 miles)
  • Burger King (2.4 miles)
  • McDonald's (2.8 miles)
  • Roots Natural Kitchen (2.9 miles)
  • Chick-Fil-A (3.1 miles)
  • Chick-Fil-A (3.1 miles)
  • Teppanyaki Grill & Buffet (3.1 miles)

Transportation

  • Amtrak (1.5 miles)
  • Hanover County Airport (5.6 miles)

Physicians

  • Dr Vera Dham & Associates (1.7 miles)
  • Virginia Physicians (1.8 miles)
  • Brooks Optical (2.8 miles)
  • Pulmonary Associates of Richmond (2.9 miles)
  • Commonwealth Primary Care (3 miles)
  • Pediatric Center (3.3 miles)
  • Martirosian, Edward D, Md - Henrico Cardiology Assoc (3.5 miles)

Places of Worship

  • Staples Mill Road Baptist Church (1.9 miles)
  • Richmond Virginia Temple (3.2 miles)
  • Remnant Church (5.8 miles)
  • Tikvat Israel Congregation (6 miles)
  • Christadelphian Chapel (6 miles)

Hospitals

  • St Marys South Building (4 miles)

Theaters

  • Bow Tie Movieland at Boulevard Square (5.2 miles)

Parks

  • Byrd Park (5.6 miles)
  • Battery Park (5.9 miles)

Frequently Asked Questions

Where is Parham Health Care & Rehab Center?

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