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Manorcare Health Services - Imperial in Richmond, VA

Manorcare Health Services - Imperial is a nursing home community in Richmond, VA.

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Manorcare Health Services - Imperial in Richmond, VA

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1719 Bellevue Avenue, Richmond, VA 23227

For more information about senior living options: (866) 208-4318

3.8 from 100 reviews
5 stars
65
4 stars
6
3 stars
2
2 stars
1
1 stars
26

Overall Review of Manorcare Health Services - Imperial

differentiator 9 reviews mention this

Admissions support stands out

Admissions help is a frequent bright spot in reviews.

Multiple reviewers describe admissions staff as responsive and thorough, including help with steps like Medicaid paperwork and the overall admissions process. Several visitors also mention feeling welcomed during tours, with staff taking time to answer questions and explain what to expect. One reviewer also highlights coordination around an immediate need after a hospital visit, including help arranging a private room and getting meals and therapy organized.

common 10 reviews mention this

Rehab and therapy get praise

Rehab and therapy are repeatedly described as professional.

Reviews often point to therapy teams for pushing recovery forward and helping residents regain confidence, strength, or daily functioning. A number of families describe the rehabilitation experience as encouraging and well-run, including support from physical and occupational therapy. Even some negative reviews acknowledge that the rehab side was comparatively better than other parts of the stay.

  • An empty fitness center with stationary bikes and exercise equipment for rehabilitation.
caveat 12 reviews mention this

Food quality feels inconsistent

Dining reviews range from excellent to disappointing.

Some residents and families specifically call the meals delicious or well-suited to healing, and a few mention food they enjoyed during visits. Other reviewers describe food as typical, not appealing, or served poorly, including complaints about vegetables and overall taste. Overall, the dining experience in reviews does not read as uniformly consistent.

  • A stylish dining room with elegant decor and furnishing, featuring a sideboard, mirrors, and tables set for guests.
caveat 8 reviews mention this

Care responsiveness varies by review

Call-bell and nursing responsiveness is a recurring concern.

Several reviews praise staff as attentive and helpful when issues come up, describing quick resolution and ease in working with nursing and the business office. At the same time, other reviews complain about missed call lights, delayed checks, and staffing that made care feel spotty. Those mixed accounts suggest experiences can differ depending on timing and unit coverage.

caveat 9 reviews mention this

Cleanliness gets mixed feedback

Cleanliness is a frequent topic, but not always positive.

Many reviewers mention the facility feeling clean, well-maintained, and welcoming, including praise for cleanliness during visits and stays. Others describe unpleasant odors, dirty rooms, bed-related issues, or housekeeping problems. Read together, cleanliness is a theme where expectations do not always match across reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (10 miles away) Richmond International (10 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Stir Crazy (0.6 miles)
  • Panera Bread (1.5 miles)
  • Blanchard’s Café (1.6 miles)
  • Starbucks (2 miles)
  • Starbucks (2.2 miles)
  • The Smoky Mug (2.3 miles)
  • Lamplighter (2.7 miles)

Physicians

  • Brooks Optical (1.2 miles)
  • Surgical Specialists of Richmond (2.1 miles)
  • Patterson Eye Clinic (2.4 miles)
  • Neuropsychological Associates Of Virginia (2.4 miles)
  • Tuckahoe Orthopaedic Assoc (2.5 miles)
  • Dr Vera Dham & Associates (2.5 miles)
  • Pulmonary Associates of Richmond (2.6 miles)

Theaters

  • Bow Tie Movieland at Boulevard Square (1.4 miles)

Restaurants

  • Chick-Fil-A (1.5 miles)
  • Blue Bee Cider (1.5 miles)
  • Chopt Creative Salad Co. (1.7 miles)
  • Stella's Grocery (1.7 miles)
  • McDonald's (1.8 miles)
  • Chicken Fiesta (2 miles)
  • Lee's Famous Recipe Chicken (2.1 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • Rite Aid (3 miles)

Parks

  • Byrd Park (1.9 miles)
  • Battery Park (2.3 miles)
  • Lombardy Park Playground (2.6 miles)
  • Monroe Park (3.1 miles)
  • Dogwood Dell (3.4 miles)
  • Barker Field Dog Park (3.5 miles)
  • Brown's Island (3.7 miles)

Places of Worship

  • Remnant Church (2.2 miles)
  • Tikvat Israel Congregation (2.3 miles)
  • Christadelphian Chapel (2.4 miles)

Hospitals

  • St Marys South Building (2.5 miles)
  • VCU Medical Center Emergency Department (2.6 miles)
  • Hospital Hospitality House (3.6 miles)
  • Children's Hospital of Richmond at VCU (3.8 miles)
  • Vcu Health System Authority (3.8 miles)
  • VCU Critical Care Hospital (3.9 miles)

Transportation

  • Amtrak (2.6 miles)
  • GRTC Pulse - Convention Center (3.4 miles)
  • Main Street Station (4.3 miles)

Frequently Asked Questions

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