Post Office Box 2409, Lebanon, VA 24266
For more information about senior living options: (844) 490-3973
The staff provided excellent care across nurses, CNAs, physical therapists, kitchen, and housekeeping, treating residents with respect and dignity. The entire staff were absolutely wonderful in their genuine caring, with residents treated as cherished friends. The facility has friendly, caring, and professional staff who look after residents well. The staff were loving, kind, and attentive to residents' needs. PT staff, nursing, and social services (Tammy) were helpful and kind. The physical therapy team took good care of the residents. Maple Grove staff are praised as rock stars for the care they provide.
One staff member was rude to her. The staff left her in her urine for hours. This could cause irritation, skin breakdown, and bed sores. The food was terrible. There were several nights when she was given only a bologna sandwich. They ran out of food and returned with only bologna sandwiches. She had to wait for hours after asking for medication while in severe pain. There was no excuse for this neglect. The facility provided poor service. The phone system was poor, with long holds and sometimes no phone available.Maple Grove emerges in these accounts as a place where care and compassion are strong components of daily life for residents. In one heartfelt endorsement, a spouse describes how the entire team - from nurses and certified nursing assistants to physical therapists, kitchen staff, and housekeeping - consistently treated the husband with respect and dignity. The writer emphasizes that the quality of attention and the thoughtful, courteous treatment across all staff left a lasting impression, leading to a clear willingness to recommend the facility.
The sentiment is echoed in another review that focuses on a family member who was there for only a few days. The writer recounts an experience where the physical therapy team, nursing staff, and the rest of the staff were described as absolutely wonderful in their genuine care for the sister. The words "Never was an unkind word spoken" and the feeling of being treated as cherished friends convey a powerful sense of welcome and reassurance during a difficult time. Additional praise highlights the responsiveness of the PT team, nursing and social services - specifically naming Tammy as helpful and patient with an elderly aunt - and notes the facility's willingness to accommodate visitors, such as pulling a bed up to a window for a window visit, which many families appreciate. There is also a sense of enthusiasm and gratitude for Jamie and the overall crew, described as "rock stars" for their dedication.
But the reviews are not one-note. A second family story centers on the recent discharge of a mother who had fallen and needed emergency surgery. While the majority of the staff were described as wonderful, the account includes a stark contrast: one staff member was rude to her mother, which was distressing in a setting where such interactions should be rare. More troubling, the reviewer laments that her mother was left in urine for hours after reporting incontinence, raising serious concerns about skin irritation, potential breakdown, and bed sores. The complainant also voices frustration with recurrent food problems - repeatedly needing to bring her mother meals or arrange third-party delivery, with several nights reportedly consisting of nothing more than a Bologna sandwich and even occasions when food ran out. The author, who previously worked as a CNA and understands the facility's inner workings, notes that promises of improvements seemed to be temporary, suggesting a cycle of some past changes not being sustained.
Additional comments underscore communication challenges. One reviewer explicitly describes a broader service deficiency, saying the facility provides poor service and detailing repeated attempts to reach a sister without success. They report long hold times - about 30 minutes at a stretch - and mention what seems to be a single phone line serving all patients, with the occasional claim that no phone is available. This kind of logistical friction stands in stark contrast to the more personal stories of care and may leave families feeling disconnected when they most need updates.
Yet even within these mixed experiences, positive threads persist. Several entries celebrate the warmth and kindness of the staff, with one simply noting "Friendly staff" as a shorthand appreciation. Another account emphasizes that Maple Grove was wonderful for a mother who had passed away a few days earlier after a lifetime of health issues - the family expressing that the staff were loving and professional, and that the family felt blessed to have found a place to care for their loved one. Other pieces of praise reinforce this sentiment: the staff are described as amazing and kind, with the husband's caregivers consistently ensuring he stays clean and his needs are met, and treating him like a peer rather than an afterthought. The ability to facilitate window visits and responsiveness to family engagement are highlighted as meaningful positives for those who value keeping close contact with their loved ones.
In sum, the collection of experiences paints Maple Grove as a facility capable of delivering heartfelt, professional care across multiple departments. The most glowing reviews describe teams that treat residents with dignity, respect, and a sense of partnership with families - nurses, CNAs, physical therapists, kitchen and housekeeping, social services, and even the maintenance of small rituals that make a difference, like window visits or open, friendly interactions. However, there are clearly notable concerns as well: lapses in continence care, questions about the quality and consistency of meals, delays in medication, and frustration with communication channels such as phone service. Taken together, these narratives suggest a care environment with solid, compassionate potential but with systemic issues that families may want to inquire about when evaluating Maple Grove for their loved ones. If you're considering this facility, you may wish to ask about meal planning and dietary options, how continence and skin-care needs are monitored, the usual medication turnaround times, and the reliability and accessibility of family channels for updates and emergencies.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maple Grove Health Care Center in Lebanon, VA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides a variety of amenities to enhance the quality of life for its residents. A beauty salon is available on-site for residents to indulge in self-care and grooming needs. Cable or satellite TV is provided in each room for entertainment purposes. Community operated transportation makes it convenient for residents to go out and explore the neighborhood or attend appointments. A computer center allows residents to stay connected online, while Wi-Fi/high-speed internet ensures seamless internet access throughout the premises. The dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by professional chefs.
Additionally, Maple Grove Health Care Center features various recreational spaces such as a fitness room, gaming room, small library, and outdoor garden where residents can engage in physical activities or relax amidst nature. Housekeeping services ensure that living spaces are clean and well-maintained at all times.
Care services at Maple Grove Health Care Center are designed to provide round-the-clock support and assistance to residents. A 24-hour call system ensures that help is always just a button-push away. Trained staff members provide 24-hour supervision, ensuring the safety and security of all residents. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation is available whenever needed. Medication management services are also provided to ensure proper administration of medications.
For those with specific dietary requirements, special dietary restrictions can be accommodated within the dining options at Maple Grove Health Care Center.
A wide range of activities are offered to keep residents engaged and entertained. Concierge services are available to cater to individual needs and preferences. Fitness programs enable residents to stay active and maintain their physical well-being. Planned day trips allow residents to explore nearby attractions and create memorable experiences. Resident-run activities encourage social interaction among residents, fostering a sense of community and friendship. Scheduled daily activities ensure that there is always something exciting happening at Maple Grove Health Care Center.
This assisted living community benefits from its convenient location near two pharmacies, nine physicians' offices, two restaurants, and three hospitals. This makes it easily accessible for residents to obtain medications, have medical consultations, and enjoy dining options outside the community.
At Maple Grove Health Care Center in Lebanon, VA, residents can expect exceptional care services and amenities that promote a fulfilling and comfortable lifestyle.
Maple Grove Health Care Center is located at Post Office Box 2409, Lebanon, VA 24266 in Russell County, Virginia
Mountainview Retirement Home
Lebanon, VA
Strong access to nearby pharmacies, physicians, and hospitals
Maple Grove Health Care Ctr
Lebanon, VA
Excellent healthcare access (pharmacies, physicians, and hospitals) in a tranquil setting.
Mountain View Adult Care Residence
Lebanon, VA
Small, close-knit assisted living with 24/7 supervision, diabetes-friendly dining, restaurant-style meals, engaging activities, and nearby pharmacies and medical facilities.
Town & Country Adult Care Residence
Lebanon, VA
Fully furnished apartments with restaurant-style dining and 24/7 care.
Mountain View Retirement Home
Lebanon, VA
Fully furnished apartments with restaurant-style dining, 24/7 supervision, medication management, and a mental wellness program.
Hummingbird Retirement Villa
Lebanon, VA
Friendly, attentive staff in a welcoming, well-equipped community.
Fort Shelby Manor
Bristol, VA
Positive environment with engaging interactions, good meals, and spacious rooms.
Valley Health Care Center
Chilhowie, VA
Positive rehab outcomes and engaging activities noted by some families.
Valley Health Care Center reviews
Valley Health Care Center images
American House Bristol
Bristol, TN
Kind, attentive staff; clean, well-maintained facility; spacious rooms with amenities; pleasant courtyard; 24/7 nursing.
American House Bristol costs
American House Bristol reviews
American House Bristol images
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
