Post Office Box 2409, Lebanon, VA 24266
For more information about senior living options: (844) 490-3973
The staff provided excellent care and treated him with respect and dignity. The staff at Maple Grove are loving and very professional in caring for residents. The entire staff were absolutely wonderful in their genuine caring for her. The staff are friendly and attentive. Maple Grove has been wonderful for her mother, with loving and professional care. The staff are amazing and kind, and he is always clean and well cared for. The physical therapy staff took good care of her grandmother.
One staff member was rude to her. They left her for hours in her urine after she told them she'd soiled herself, risking irritation, skin breakdown and bed sores. The food was terrible; there were nights she was served only Bologna sandwiches, and there were times they ran out of food and returned with more Bologna sandwiches. She had to lie for hours after asking for medication while in excessive pain. The facility had poor phone service, with long hold times and sometimes no phone available to reach patients. There was no excuse for such treatment.Maple Grove Health Care Center in Lebanon, Virginia, is best suited for families seeking a hands-on, resident-centered care environment where nurses, CNAs, and rehabilitation staff deliver daily attention with warmth and professionalism. The setting appears to work well for residents who need post-acute nursing support, physical therapy, and routine assistance yet respond positively to staff who treat them with dignity and respect. Several caregivers are singled out for their compassion, and the facility earns praise for the way the team collaborates across nursing, therapy, kitchen, and housekeeping to keep residents safe and clean. For families prioritizing personal connections and a culture of care, Maple Grove delivers reliably.
Alternatives should be on the radar for families who cannot tolerate inconsistent basics such as meals, medication timing, or dependable communication. Reviews note episodes where a staff member's conduct was less than compassionate, and serious service gaps - such as leaving a resident in urine for extended periods or delaying pain medication - signal potential risk in daily operations. Food quality fluctuates, with some residents reporting repeated, limited meals. Additionally, phone access can be unreliable, leaving families frustrated when trying to reach their loved ones. In short, Maple Grove may fall short for those who demand flawless daily operations and consistently strong nutrition.
On the flip side, the facility's proven strengths often offset these flaws for many families. The most consistent praise centers on how staff treat residents as people first - kind, patient, and professional across nurses, CNAs, physical therapy, and social services. Rehab teams are highlighted for attentive care, helping residents regain or maintain function, while friendly support staff and social workers help families navigate transitions. The environment regularly earns gratitude for warmth, respected status of residents (even younger ones), and the willingness to accommodate meaningful visits, such as window visits that bring families close during healing or recovery.
Nevertheless, the serious cons cannot be ignored. When basic needs go unmet - pain relief delayed, meals inadequate, or personal care lapses occur - the experience becomes unacceptable and can erode trust quickly. Communication gaps, including long holds on the phone or difficulty reaching the right staff quickly, create a churn that makes families feel out of the loop during critical moments. These issues undermine the otherwise positive care framework and may be a decisive factor for families with high-acuity needs or particular dietary requirements.
For families evaluating Maple Grove, practical due diligence helps separate good intentions from consistent performance. Request a current care plan with explicit med-pass schedules, daily assignments, and a clear pathway for escalating concerns. Visit during mealtimes to verify the quality and variety of options; discuss dietary restrictions and preferences to gauge whether nutrition can meet long-term needs. Ask about staffing levels on each shift, the availability of the social services team, and the responsiveness of the front desk and phone system. Probe the rehab program's cadence, and confirm visitation policies that matter for families who want close involvement.
In the end, Maple Grove Health Care Center is a solid option for families who prize compassionate caregiving, hands-on attention, and reputable rehab services, with enough consistency to support peace of mind. It works best for residents who respond well to daily personal interactions with staff and who can tolerate occasional dietary hiccups or communication delays. Those whose loved ones require consistently flawless meals, rapid med passes, or unimpeachable reliability in phone access may want to explore alternatives that emphasize nutrition and tighter operational reliability. For the right mix of warmth, professional care, and rehab potential, Maple Grove offers dependable value in the Lebanon area.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maple Grove Health Care Center in Lebanon, VA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides a variety of amenities to enhance the quality of life for its residents. A beauty salon is available on-site for residents to indulge in self-care and grooming needs. Cable or satellite TV is provided in each room for entertainment purposes. Community operated transportation makes it convenient for residents to go out and explore the neighborhood or attend appointments. A computer center allows residents to stay connected online, while Wi-Fi/high-speed internet ensures seamless internet access throughout the premises. The dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by professional chefs.
Additionally, Maple Grove Health Care Center features various recreational spaces such as a fitness room, gaming room, small library, and outdoor garden where residents can engage in physical activities or relax amidst nature. Housekeeping services ensure that living spaces are clean and well-maintained at all times.
Care services at Maple Grove Health Care Center are designed to provide round-the-clock support and assistance to residents. A 24-hour call system ensures that help is always just a button-push away. Trained staff members provide 24-hour supervision, ensuring the safety and security of all residents. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation is available whenever needed. Medication management services are also provided to ensure proper administration of medications.
For those with specific dietary requirements, special dietary restrictions can be accommodated within the dining options at Maple Grove Health Care Center.
A wide range of activities are offered to keep residents engaged and entertained. Concierge services are available to cater to individual needs and preferences. Fitness programs enable residents to stay active and maintain their physical well-being. Planned day trips allow residents to explore nearby attractions and create memorable experiences. Resident-run activities encourage social interaction among residents, fostering a sense of community and friendship. Scheduled daily activities ensure that there is always something exciting happening at Maple Grove Health Care Center.
This assisted living community benefits from its convenient location near two pharmacies, nine physicians' offices, two restaurants, and three hospitals. This makes it easily accessible for residents to obtain medications, have medical consultations, and enjoy dining options outside the community.
At Maple Grove Health Care Center in Lebanon, VA, residents can expect exceptional care services and amenities that promote a fulfilling and comfortable lifestyle.
Maple Grove Health Care Center is located at Post Office Box 2409, Lebanon, VA 24266 in Russell County, Virginia
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