Fort Shelby Manor in Bristol, VA

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Fort Shelby Manor

Fort Shelby Manor in Bristol, VA

200 Solar Street, Bristol, VA 24201

For more information about senior living options: (844) 490-3973

3.3 from 4 reviews
5 stars
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Assisted Living

Overall Review of Fort Shelby Manor

Pros

  • pro The service was excellent.
  • pro Residents seem happy and enjoy the environment.
  • pro The grandmother was happy and well cared for, reporting satisfaction with the service and enjoying the food and interaction with housemates.
  • pro The meals appeared to be quite good and plentiful.

Cons

  • pro The facility was unfriendly to relatives.
  • pro The staff were rude and hung up when contacted.
  • pro The staff accepted favors from patients.
  • pro A staff member accepted something bought by the husband.
  • pro A staff member disclosed personal problems to him and seemed to need counseling.
  • pro Staffing problems: staff are hard to find and usually only one caregiver for many residents; the issue appears ongoing and residents were often unattended.
  • pro Shelby Manor would not be considered suitable for aging mothers.
  • pro The staff did not clean very well.
  • pro Rooms were crowded with up to four residents per room.
  • pro Management was difficult to contact and did not keep regular hours.

Review

Fort Shelby Manor in Bristol, VA is best suited for seniors who want a sociable, reasonably comfortable living environment with solid meals and ample room options, and whose families can tolerate modest gaps in staffing. The community sits on Solar Hill, offering pleasant views and a walkable connection to downtown amenities, which matters for residents who enjoy an active social scene. For a loved one who is relatively independent but still needs routine medication support and basic daily assistance, this can be a workable home. Those who prize approachable, courteous interactions from staff and a warm, neighborly atmosphere will likely find the day-to-day life at Fort Shelby Manor engaging. If the top priority is around-the-clock vigilance, meticulous care management, or highly predictable staff presence, this setting may feel underwhelming.

Consider alternatives for families that prioritize consistent staffing, strong supervision, and professional boundaries between staff and residents. Several reviews flag limited staffing coverage, difficulty locating caregivers, and a sense that residents may be left unattended at times. The combination of limited staff and irregular management hours can translate into delays in help with medications, mobility aid needs, or simply getting questions answered. For a loved one who relies on steady oversight, frequent check-ins, and a staffing model that feels reliably supported, it would be prudent to explore other options.

On the plus side, Fort Shelby Manor earns points for a service-forward vibe and an apparent focus on resident happiness. One observer noted that service was excellent and that residents seemed content with the environment. The meals come up as a standout - plentiful and seemingly well-prepared - while some residents report enjoying the social interactions in the house. Rooms were described as large, offering flexibility, which benefits couples or roommates who need space. The hillside setting with a view and proximity to downtown Bristol contribute to a sense of belonging and ease of access to activities, which can reinforce a meaningful daily routine when staffing supports it.

Yet the main drawbacks loom larger in decision-making. Staffing appears inconsistent, with accounts of times when caregivers are scarce, or when the right person is not readily available. Reports describe difficulty in contacting management or staff, and at times residents were described as unattended. There are specific concerns about boundaries and professionalism, including mentions of staff accepting favors from residents or sharing personal issues, which erode trust. Some notes on cleanliness and room maintenance were mixed, and the frequent arrangement of four residents per room in some cases raises questions about privacy and comfort. All of these factors create a real risk of frustration for families seeking dependable daily support.

Summary judgment must weigh the pros against these cons. If the loved one places high value on a lively community, good meals, and a pleasant living space - and if regular family oversight can mitigate occasional lapses - Fort Shelby Manor can offer a decent living environment. The favorable social atmosphere can offset some staffing gaps when a resident thrives on routine, companionship, and accessible conversations. However, for a senior needing consistent, proactive supervision, rapid response to needs, and strict professional boundaries, the staffing and management gaps can overwhelm the positives. In other words, the trade-off hinges on the loved one's independence level, tolerance for occasional delays, and the family's capacity to stay engaged with the facility's operations.

Decision guidance: Our recommendation is to prioritize an in-person evaluation focused on staffing patterns and communication. Request to observe a mealtime shift, speak with multiple caregivers on duty, and tour both men's and women's living areas to assess supervision. Ask explicit questions about medication management timing, response times, and how staff handle personal boundaries with residents. Confirm standard hours for management presence and the process for addressing concerns. Compare Fort Shelby Manor with nearby alternatives that offer higher staffing ratios or more structured supervision. For families prioritizing social life and warmth with acceptable risk around staffing, this community is worth consideration; for those who cannot compromise on reliable staffing and professional boundaries, look elsewhere.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tri-Cities Regional (15 miles away) Tri-Cities Regional (15 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Fort Shelby Manor in Bristol, VA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Residents can enjoy the convenience of onsite beauty salon services, as well as access to cable or satellite TV for their entertainment needs. Devotional services are also available off-site for those who wish to practice their faith.

The dining room provides a comfortable setting for residents to enjoy delicious meals that are prepared by professional chefs. The community is fully furnished, creating a home-like atmosphere for its residents.

Indoor common areas offer opportunities for socializing and engaging with fellow residents, while the small library provides a quiet space for reading and relaxation. Wi-Fi/high-speed internet is also available throughout the community, allowing residents to stay connected with their loved ones.

Care services at Fort Shelby Manor include 24-hour supervision, assistance with activities of daily living, ambulatory care, and help with bathing, dressing, and transfers. Those with diabetes will receive specialized care and diet plans. Medication management services are provided to ensure the proper administration of medications.

Mental wellness programs are offered to support residents' emotional well-being. Special dietary restrictions can be accommodated to meet individual preferences or medical needs.

In addition to the various amenities and care services offered within the community, Fort Shelby Manor boasts an ideal location with several nearby conveniences. There are 2 cafes nearby where residents can enjoy a cup of coffee or a meal outside of the community. 3 parks provide opportunities for outdoor recreation and relaxation. Access to 8 pharmacies ensures easy access to medications, while having 27 physicians nearby allows for convenient medical attention. With 43 restaurants in close proximity, residents have plenty of options when it comes to dining out. Fort Shelby Manor is also conveniently located near 4 places of worship and a theater.

For those in need of medical care, there are 4 hospitals nearby that provide quality healthcare services.

Overall, Fort Shelby Manor offers a welcoming and supportive environment for seniors in need of assisted living, with a range of amenities and care services designed to enhance their quality of life.

Nearby Places of Interest

This part of Bristol, Virginia offers a variety of amenities and services that cater to senior living needs. With cafes like Blackbird Bakery and Starbucks nearby, you can enjoy leisurely mornings sipping coffee and pastries. The close proximity to parks such as Cumberland Square Park and Sugar Hollow Park provides opportunities for outdoor recreation and relaxation. Additionally, there are several restaurants in the area offering a diverse range of dining options. Access to pharmacies like Food City Pharmacy and Walgreens ensures convenient access to medications and healthcare supplies. Places of worship such as Anderson St United Methodist Church offer spiritual support for residents. Nearby physicians offices like Caris Health Care and Youthcare Pediatrics provide medical care within easy reach. Hospitals like Rehabilitation Hospital and Wellmont-Ridgeview At Bristol Regional Medical Center are just a short distance away for any healthcare needs. Overall, this area of Bristol provides a well-rounded environment for seniors looking for a comfortable and convenient place to live.

Cafes

  • Blackbird Bakery (0.2 miles)
  • Starbucks (4.1 miles)

Parks

  • Cumberland Square Park (0.2 miles)
  • Sugar Hollow Park (4.8 miles)
  • Sugar Hollow Playground (4.8 miles)

Restaurants

  • Burger Bar (0.3 miles)
  • Shanghai Chinese Restaurant (0.3 miles)
  • Cootie Brown's (0.4 miles)
  • McAlister's Deli (0.6 miles)
  • Popeyes Louisiana Kitchen (0.6 miles)
  • Barberitos (0.6 miles)
  • J Frank (0.6 miles)

Pharmacies

  • Food City Pharmacy (0.5 miles)
  • Bunting's & Northside Drug Center (1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.1 miles)

Places of Worship

  • Anderson St United Methodist Church (0.6 miles)
  • St Anne Catholic Church (0.7 miles)
  • Beech Grove United Methodist Church (2.6 miles)
  • Wallace United Methodist Church (4.8 miles)
  • Spoon Gap Freewill Baptist Church (10.3 miles)

Physicians

  • Caris Health Care (0.8 miles)
  • Weberling & Associates OD (0.8 miles)
  • Crossroads Medical Mission (1.3 miles)
  • Appalachian Psychiatry (1.4 miles)
  • Integrated Health Concepts (1.6 miles)
  • Youthcare Pediatrics (1.8 miles)
  • Mitoraj Thomas E MD (1.8 miles)

Hospitals

  • Rehabilitation Hospital (1.7 miles)
  • Wellmont-Ridgeview At Bristol Regional Medical Center (2 miles)
  • Bristol Surgery Center (2.1 miles)
  • Bristol Regional Medical Center (4 miles)

Theaters

  • Cinemark Tinseltown USA - Now Closed (3.8 miles)
  • Marquee Cinemas - Pinnacle 12 (6.3 miles)

Transportation

  • Big Stick Taxidermy (10.1 miles)

Frequently Asked Questions

Where is Fort Shelby Manor?

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