2336 Coal Tipple Hollow, Lebanon, VA 24266
For more information about senior living options: (844) 490-3973
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One reviewer paints a troubling picture of a place that is supposed to be a home for its residents but instead feels more like a place where people are not treated with the care they deserve. The core complaint is blunt: residents are treated badly, with their needs often overlooked or dismissed. The account suggests a climate where dignity is not a priority and where the day-to-day experience of living there falls short of what residents and their families would expect. At the heart of the critique is a sense that the environment is more focused on financial outcomes than on providing compassionate, attentive care.
According to the reviewer, the treatment of residents goes beyond occasional miscommunications to a pattern of neglect and indifference. They describe long delays in responses to calls or requests, limited personal attention, and a perception that residents' concerns are minimized. The tone implies that residents may feel unseen, unheard, and undervalued as their daily needs accumulate without appropriate attention. This portrayal paints a picture of a facility where empathy is scarce and where the emotional well-being of residents is not safeguarded.
The reviewer singles out the owner as a central figure in this dynamic, arguing that profit concerns drive decisions more than the welfare of residents. The claim is that the owner seems preoccupied with the money he makes, and that this preoccupation translates into choices that deprioritize resident care. As a result, funding and staffing levels, and perhaps investments in necessary services, may be constrained in order to protect profit margins. This framing casts the business mindset as a barrier to the kind of attentive, person-centered care residents deserve.
The critique also targets the physical environment, noting neglect of facility upkeep. The reviewer suggests that the condition of common areas, living spaces, and essential amenities reflects a lack of regular maintenance and investment. When maintenance lapses go unaddressed, safety and comfort can be compromised, leaving residents and their families worried about potential hazards. In short, the upkeep of the facilities is described as insufficient to meet basic standards of cleanliness, safety, and livability.
Taken together, these elements create a broader impression of dissatisfaction and concern among residents and families. The emotional impact is described as frustration, disappointment, and a fear that conditions may deteriorate further if attention is not paid. The account implies a cycle where poor care contributes to distress, which in turn reinforces a perception that the environment is not responsive to residents' needs. While this is only one perspective, it is presented as a clear warning about the day's realities inside this place.
For anyone evaluating this facility, the review suggests paying close attention to how resident needs are addressed, how responsive staff are, and how transparent the management is about finances and upkeep. It would be prudent to request conversations with residents and families, review inspection and compliance records, and observe daily operations firsthand. The bottom line, according to the reviewer, is that the care experience appears to be compromised when profit concerns overwhelm genuine attention to residents. If you value compassionate, reliable care, this description serves as a strong reminder to scrutinize the living environment thoroughly before making any commitments.
Mountain View Retirement Home is an exceptional assisted living community located in Lebanon, VA. Our top priority is to provide a comfortable and fulfilling lifestyle for our residents.
Our community offers a wide range of amenities to ensure that our residents have everything they need for a convenient and enjoyable living experience. Each apartment is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy spending time outdoors in our beautiful garden and outdoor spaces. We also have a small library for those who love reading.
Dining at Mountain View Retirement Home is a delightful experience. Our restaurant-style dining room provides delicious meals prepared by our experienced chefs. We take special care to accommodate any dietary restrictions or special dietary needs that residents may have.
We understand the importance of care services in an assisted living community, which is why we offer round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also provide assistance with medication management to ensure the well-being of our residents. For individuals with diabetes, we offer specialized diets to support their health.
At Mountain View Retirement Home, we believe that mental wellness is just as important as physical health. That's why we have implemented a mental wellness program that focuses on promoting emotional well-being among our residents.
Engaging in various activities is crucial for maintaining an active and social lifestyle, which is why we encourage resident-run activities and offer scheduled daily activities for everyone to participate in. This allows our residents to enjoy their hobbies and interests while forming meaningful connections with one another.
We are conveniently located near two pharmacies, nine physicians' offices, two restaurants, and three hospitals. This ensures quick access to healthcare services and plenty of dining options for residents when they want to explore the surrounding area.
Choosing Mountain View Retirement Home means choosing a vibrant assisted living community where seniors can embrace independence while receiving the support they need.
Mountain View Retirement Home is located at 2336 Coal Tipple Hollow, Lebanon, VA 24266 in Russell County, Virginia
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