Mountain View Retirement Home

2336 Coal Tipple Hollow, Lebanon, VA 24266

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living

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    Overall Review of Mountain View Retirement Home

    Pros

    • pro found. The provided review is entirely negative and contains no third-person positive statements. If you'd like, I can generate generic third-person positive statements about the place or help rewrite the review into constructive feedback.

    Cons

    • pro The place treats its residents badly.
    • pro The owner cares more about money than residents' needs.
    • pro The upkeep of the facilities is neglected.

    Review

    One reviewer paints a troubling picture of a place that is supposed to be a home for its residents but instead feels more like a place where people are not treated with the care they deserve. The core complaint is blunt: residents are treated badly, with their needs often overlooked or dismissed. The account suggests a climate where dignity is not a priority and where the day-to-day experience of living there falls short of what residents and their families would expect. At the heart of the critique is a sense that the environment is more focused on financial outcomes than on providing compassionate, attentive care.

    According to the reviewer, the treatment of residents goes beyond occasional miscommunications to a pattern of neglect and indifference. They describe long delays in responses to calls or requests, limited personal attention, and a perception that residents' concerns are minimized. The tone implies that residents may feel unseen, unheard, and undervalued as their daily needs accumulate without appropriate attention. This portrayal paints a picture of a facility where empathy is scarce and where the emotional well-being of residents is not safeguarded.

    The reviewer singles out the owner as a central figure in this dynamic, arguing that profit concerns drive decisions more than the welfare of residents. The claim is that the owner seems preoccupied with the money he makes, and that this preoccupation translates into choices that deprioritize resident care. As a result, funding and staffing levels, and perhaps investments in necessary services, may be constrained in order to protect profit margins. This framing casts the business mindset as a barrier to the kind of attentive, person-centered care residents deserve.

    The critique also targets the physical environment, noting neglect of facility upkeep. The reviewer suggests that the condition of common areas, living spaces, and essential amenities reflects a lack of regular maintenance and investment. When maintenance lapses go unaddressed, safety and comfort can be compromised, leaving residents and their families worried about potential hazards. In short, the upkeep of the facilities is described as insufficient to meet basic standards of cleanliness, safety, and livability.

    Taken together, these elements create a broader impression of dissatisfaction and concern among residents and families. The emotional impact is described as frustration, disappointment, and a fear that conditions may deteriorate further if attention is not paid. The account implies a cycle where poor care contributes to distress, which in turn reinforces a perception that the environment is not responsive to residents' needs. While this is only one perspective, it is presented as a clear warning about the day's realities inside this place.

    For anyone evaluating this facility, the review suggests paying close attention to how resident needs are addressed, how responsive staff are, and how transparent the management is about finances and upkeep. It would be prudent to request conversations with residents and families, review inspection and compliance records, and observe daily operations firsthand. The bottom line, according to the reviewer, is that the care experience appears to be compromised when profit concerns overwhelm genuine attention to residents. If you value compassionate, reliable care, this description serves as a strong reminder to scrutinize the living environment thoroughly before making any commitments.

    Features

    Housing

    • 41 resident community capacity 41 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mountain View Retirement Home is an exceptional assisted living community located in Lebanon, VA. Our top priority is to provide a comfortable and fulfilling lifestyle for our residents.

    Our community offers a wide range of amenities to ensure that our residents have everything they need for a convenient and enjoyable living experience. Each apartment is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy spending time outdoors in our beautiful garden and outdoor spaces. We also have a small library for those who love reading.

    Dining at Mountain View Retirement Home is a delightful experience. Our restaurant-style dining room provides delicious meals prepared by our experienced chefs. We take special care to accommodate any dietary restrictions or special dietary needs that residents may have.

    We understand the importance of care services in an assisted living community, which is why we offer round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also provide assistance with medication management to ensure the well-being of our residents. For individuals with diabetes, we offer specialized diets to support their health.

    At Mountain View Retirement Home, we believe that mental wellness is just as important as physical health. That's why we have implemented a mental wellness program that focuses on promoting emotional well-being among our residents.

    Engaging in various activities is crucial for maintaining an active and social lifestyle, which is why we encourage resident-run activities and offer scheduled daily activities for everyone to participate in. This allows our residents to enjoy their hobbies and interests while forming meaningful connections with one another.

    We are conveniently located near two pharmacies, nine physicians' offices, two restaurants, and three hospitals. This ensures quick access to healthcare services and plenty of dining options for residents when they want to explore the surrounding area.

    Choosing Mountain View Retirement Home means choosing a vibrant assisted living community where seniors can embrace independence while receiving the support they need.

    Nearby Places of Interest

    Pharmacies

    • Good Neighbor Pharmacy (1.8 miles)
    • McFarlane Hillman Pharmacy (2.1 miles)
    • Blue Devil Drug (11.3 miles)
    • New Garden Pharmacy (11.9 miles)
    • Ernie's Drug (12.2 miles)
    • Tigerx Pharmacy (12.4 miles)
    • Walgreens (13 miles)

    Hospitals

    • Russell County Medical Center (1.9 miles)
    • Ballad Health (1.9 miles)
    • Blue Ridge Health Care (2.1 miles)
    • Dante Rescue Squad Fire Rescue Nonemergency Dante (13.1 miles)

    Physicians

    • Biosca Roderick F MD - Mountain State Health Alliance Russell County Med Center Rdlgy (1.9 miles)
    • Lebanon Lifesaving Crew (1.9 miles)
    • Laurels (2.2 miles)
    • Highlands Family Medicine (2.3 miles)
    • C-Health (2.3 miles)
    • Community Medical Care (2.5 miles)
    • Lebanon Pediatrics (2.5 miles)

    Restaurants

    • Wendy's (2.4 miles)
    • KFC (3.4 miles)
    • The Stone Cellar (10.1 miles)
    • Romano's Ii (11.2 miles)
    • Pizza Hut (11.3 miles)
    • El Palenque (11.4 miles)
    • Subway (11.4 miles)

    Places of Worship

    • Antioch House of Prayer (7.2 miles)
    • Ring Chapel (9.3 miles)
    • Southern Baptist Convention (9.4 miles)
    • Rejoice Worship Center (9.4 miles)
    • Calvary Baptist Youth Group (10 miles)
    • Fort Gibson United Methosdist Church (10.1 miles)
    • Hamlin Baptist Church (10.4 miles)

    Parks

    • Saint Paul Park (9.2 miles)

    Transportation

    • U-Haul Neighborhood Dealer (10.1 miles)
    • Noonkester Freeze Dry (13.1 miles)
    • Enterprise Rent-A-Car (13.1 miles)

    Theaters

    • Lyric Theater Restoration Project (12 miles)

    Cafes

    • The Spring House (13.3 miles)
    • Camella's Remember When (13.3 miles)
    • The Girl & The Raven (13.4 miles)

    Frequently Asked Questions

    Where is Mountain View Retirement Home?

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