Mountainview Retirement Home

Cons

• The place treats its residents badly.
• The owner is more concerned with money than with residents' needs.
• The facilities are poorly maintained.

Review

This place has drawn criticism from residents who feel they are not treated with the care or respect they deserve. The core concern echoed by many is a sense of mistreatment that goes beyond occasional inconveniences and into the realm of how people are valued day to day. In these accounts, living here is not just about the physical surroundings but about the experience of being cared for - or, as many put it, not cared for - in a meaningful way.

A recurring thread is the belief that the owner's priorities are misaligned with the needs of the people who live there. Rather than prioritizing the comfort, safety, and well-being of residents, the impression left by reviewers is that profit and financial considerations come first. This perception extends to decisions about services, staffing, and how resources are allocated, leading to concerns that care tasks may be delayed or minimized if they are costly or time-consuming.

What this translates to in everyday life, according to those who have spoken up, is a sense of neglect in practical terms. Basic needs may go unmet, assistance with daily routines might be slow, and residents can feel undervalued or dismissed when they raise concerns. The atmosphere described is often described as disconnecting rather than supportive - a place where residents worry about whether their needs will be acknowledged or responded to in a timely and compassionate way.

The maintenance and upkeep of the facilities emerge as a parallel worry. Reviewers imply that the physical environment tells a story about priorities: if common areas, rooms, and essential infrastructure are not well cared for, it signals that upkeep is not being treated as a priority. Leaks, wear and tear, or outdated amenities become less about comfort and more about safety and dignity. When maintenance slips, it can exacerbate worries about health and well-being, making residents feel even more vulnerable.

There is also an implied concern about how decisions are made and who is in charge. If the owner appears more concerned with revenue than resident needs, questions naturally arise about governance, oversight, and accountability. Families and residents may wonder whether there is adequate supervision, whether staffing levels are appropriate, and whether residents have a voice in how the facility is run. This lack of transparency can erode trust and leave people feeling uneasy about the future of their care.

The impact on residents and their families goes beyond immediate discomfort. Anxiety, frustration, and a lingering sense of insecurity can take a toll on mental and emotional well-being. When care feels reactive rather than proactive, when concerns are met with hesitation or defensiveness, residents can lose a sense of safety and dignity. Family members may grow worried about the long-term implications for their loved ones, and the overall reputation of the place can suffer as rumors and concerns spread.

If you're evaluating a facility like this - or simply trying to understand the criticisms - some steps can help illuminate the situation. It can be useful to ask about staffing levels and qualifications, to review maintenance logs and recent repairs, and to seek out firsthand accounts from current residents or families. Looking at recent inspection reports and any formal complaints can also provide a fuller picture of how well resident needs are being met and how facilities are being kept up. While no single voice tells the whole story, gathering multiple perspectives can help you assess whether the concerns raised reflect a broader pattern of care and governance.

In the end, the central message remains clear: residents express a deep dissatisfaction with how they are treated and how their living environment is managed. The impression that profit concerns overshadow essential care and upkeep raises serious questions about safety, dignity, and long-term well-being. It is a critique that calls for closer scrutiny, greater transparency, and a renewed commitment to placing residents' needs at the heart of daily operations.

Physicians

• Lebanon Lifesaving Crew (0.1 miles)
• Biosca Roderick F MD - Mountain State Health Alliance Russell County Med Center Rdlgy (0.2 miles)
• Laurels (0.3 miles)
• Highlands Family Medicine (0.5 miles)
• C-Health (0.5 miles)
• Community Medical Care (0.7 miles)
• Lebanon Pediatrics (1 miles)

Hospitals

• Blue Ridge Health Care (0.1 miles)
• Ballad Health (0.2 miles)
• Russell County Medical Center (0.2 miles)
• Dante Rescue Squad Fire Rescue Nonemergency Dante (13.1 miles)

Pharmacies

• McFarlane Hillman Pharmacy (0.2 miles)
• Good Neighbor Pharmacy (0.5 miles)
• New Garden Pharmacy (9.9 miles)
• Tigerx Pharmacy (10.5 miles)
• Blue Devil Drug (12.4 miles)
• Ernie's Drug (13 miles)
• Walgreens (14.3 miles)

Restaurants

• Wendy's (0.6 miles)
• KFC (1.9 miles)
• The Stone Cellar (11.1 miles)
• Romano's Ii (12.3 miles)
• Pizza Hut (12.4 miles)
• El Palenque (12.4 miles)
• Subway (12.5 miles)

Places of Worship

• Antioch House of Prayer (8.3 miles)
• Southern Baptist Convention (9.8 miles)
• Southern Baptist Convention (10.1 miles)
• Calvary Baptist Youth Group (10.3 miles)
• Rejoice Worship Center (10.6 miles)
• Ring Chapel (10.7 miles)
• Full Gospel House Of Prayer (10.8 miles)

Parks

• Saint Paul Park (10.1 miles)
• Council Park & Pool (12.5 miles)

Transportation

• U-Haul Neighborhood Dealer (11.3 miles)
• Noonkester Freeze Dry (13.9 miles)
• Enterprise Rent-A-Car (14.5 miles)

Theaters

• Lyric Theater Restoration Project (12.7 miles)

Cafes

• The Spring House (14.4 miles)
• Camella's Remember When (14.4 miles)
• The Girl & The Raven (14.4 miles)