The Springs Nursing Center in Hot Springs, VA

The Springs Nursing Center is a nursing home community in Hot Springs, VA.

Information last verified:

167 Spring Street, Hot Springs, VA 24445

For more information about senior living options: (866) 208-4318

4.2 from 49 reviews
5 stars
36
4 stars
3
3 stars
1
2 stars
0
1 stars
9

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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Overall Review of The Springs Nursing Center

common 33 reviews mention this

Staff attentiveness and communication

Residents and families most often describe the staff as caring, responsive, and communicative.

Many reviews praise staff as helpful, kind, and proactive about meeting needs, including communicating what is going on with residents. Several also describe prompt support with day-to-day concerns, and a few point to safety and happiness as reasons they feel good about the care. On the other hand, a smaller set of reviews raise serious concerns about staff not providing enough attention, being rude, or not acting when families call for help.

common 16 reviews mention this

Care quality and follow-through

Reviews are split on whether residents receive enough hands-on care and follow-through.

Some families describe positive outcomes such as residents feeling safe, needs being met, and therapy or recovery improving outcomes. Others report experiences like residents being left unattended for long periods, not getting ordered support, or developing complications during a short stay. A few reviews also mention disagreements about honoring doctor-ordered restrictions or responding appropriately when families raise concerns.

caveat 11 reviews mention this

Facility cleanliness and odors

Cleanliness is a recurring point, with some reviewers praising it and others describing major problems.

Several reviews say the building is clean and well maintained, including observations that residents’ areas look kept up. Others describe strong negative experiences, including unpleasant smells, rooms not being clean, and a generally “disgusting” facility. One reviewer also notes that odors seem inconsistent from day to day.

caveat 3 reviews mention this

Medical order handling issues

Some families say medical orders and restrictions were not followed as written.

A few reviews describe concerns about orders not being followed, including doctor orders and prescribed restrictions. One review describes a situation where restrictions were not honored and the family felt the facility would not contact the hospital to confirm them. Another describes a later emergency after staff reportedly said a resident was fine despite a family concern.

differentiator 5 reviews mention this

Activities, visits, and engagement

Residents and families mention engagement through organized activities and structured family communication.

Some reviews credit the activities team with improving day-to-day quality of life, including keeping residents involved in things they care about. During the pandemic period, one family highlights weekly virtual communication and other efforts to maintain connection when in-person visits were limited. A separate review also mentions special seasonal engagement like a Christmas card, and another notes creative participation around nursing home week.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Lcdo (0 miles)
  • Michel’s Wood Fire Pizza (0 miles)
  • Jefferson's Restaurant & Bar (0.1 miles)
  • The Casino (0.1 miles)
  • Bath Community Bistro (0.4 miles)
  • Cucci's of Hot Springs (3.1 miles)
  • Rubino's at the Cascades (3.8 miles)

Pharmacies

  • Hot Springs Pharmacy (0 miles)
  • Hot Springs Pharmacy (0.4 miles)
  • CVS Pharmacy (12.7 miles)
  • Kroger Pharmacy (12.7 miles)
  • CVS Pharmacy (17.4 miles)
  • Pocahontas Pharmacy (20.2 miles)
  • Pocahontas Pharmacy (20.8 miles)

Places of Worship

  • Piney Grove Baptist Church (1 miles)
  • Eden United Methodist Church (2.7 miles)
  • Faith Covenant Family Church (2.9 miles)
  • Emory United Methodist Church (8.9 miles)
  • Greenwood Presbyterian Church (10 miles)
  • Calvary Baptist Church (11.5 miles)
  • St Stephen's Anglican Catholic Church (11.9 miles)

Parks

  • The Black/Parnell Playground (8.5 miles)
  • Ingleside Park (12.9 miles)
  • Mathew's Park (13 miles)
  • Longdale Recreation Area (16.1 miles)
  • Stillwell Park (20.6 miles)
  • Pocahontas County Parks & Recreation (20.9 miles)

Cafes

  • The TinyItalian Bakery (12.7 miles)
  • Penny's Diner (12.9 miles)
  • Dirt Bean (21 miles)
  • S&D Diner (21.1 miles)

Transportation

  • Amtrak Station-CLF (12.8 miles)
  • Clifton Forge station (12.8 miles)
  • U-Haul Neighborhood Dealer (15.8 miles)

Hospitals

  • LewisGale Hospital - Alleghany Morgue (14.3 miles)
  • Alleghany Regional Hospital (14.6 miles)
  • Pocahontas Memorial Hospital (20.5 miles)

Physicians

  • Jackson River Family Practice (14.6 miles)
  • Blue Ridge Cancer Care - Alleghany (14.6 miles)
  • Alleghany Medical Services (14.6 miles)
  • Emmett Clinic (14.6 miles)
  • Community Foot Care (14.6 miles)
  • Paxton Crystal Jackson River Internists (14.6 miles)
  • LewisGale Physicians - General Surgery (14.6 miles)

Frequently Asked Questions

Where is The Springs Nursing Center?

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