Highland House
Save3501 Longdale Furnace Road, Clifton Forge, VA 24422
For more information about senior living options: (844) 490-3973
Highland House offers competitive pricing for its accommodation options when compared to both Botetourt County and the broader state of Virginia. For a semi-private room, residents at Highland House pay $2,130 per month, significantly lower than the county average of $3,615 and the state average of $3,991. Similarly, the studio units are priced at $2,610, which is more affordable than Botetourt County's rate of $4,535 and Virginia's average of $4,436. Even for one-bedroom apartments, where Highland House charges $2,910, the costs remain attractive compared to the county's $3,501 and a statewide average of $4,257. This pricing strategy underscores Highland House's commitment to providing quality living options that are accessible without compromising on comfort or care.
| Room Type | Highland House | Botetourt County | Virginia |
|---|---|---|---|
| Semi-Private | $2,130 | $3,615 | $3,991 |
| Studio | $2,610 | $4,535 | $4,436 |
| 1 Bedroom | $2,910 | $3,501 | $4,257 |
The staff at Highland House are kind, helpful, and supportive, creating a welcoming environment for residents and their families. The facility offers a range of amenities that cater to the needs of elderly residents, including easy accommodations in the living spaces. Residents appreciate the friendly interactions and attentiveness of the staff, which fosters a sense of community. Highland House is located in a beautiful rural area, allowing residents to stay connected to their local community. Many visitors commend the cleanliness of the facility and its homelike atmosphere. The medical care provided at Highland House is considered top-notch, ensuring that residents receive quality attention during their stay. Planned events and activities contribute to a joyful community experience among residents. Families express gratitude for the staff's prompt communication regarding any changes or updates about their loved ones' care.
The family Christmas meal was extremely disappointing, consisting entirely of carbohydrates and poorly prepared food. The staff at Highland House lacks education, leading to inadequate care for the residents. Residents often experience understaffing, resulting in neglected call buttons and insufficient assistance. Activities meant to stimulate residents do not take place, rendering the meal calendar merely for show. The facility administrator has demonstrated poor leadership and becomes rude when handling concerns from families. Promises made by management regarding care quality are frequently unfulfilled. The overall quality of meals is subpar, with food often coming from frozen sources rather than being freshly prepared. Visitors on weekends struggle to find staff members available for assistance or notice that areas remain uncleaned throughout the day. Overall experiences lead families to regret placing their loved ones in this facility, noting it as a stressful environment towards the end of life.Highland House is an assisted living facility located in a picturesque area, making it an attractive option for families seeking a community for their loved ones. Many reviewers appreciate its proximity to local neighborhoods, which allows residents to maintain connections with their established social circles. The environment is described as friendly and welcoming, with staff members noted for their kindness and willingness to assist both residents and their families. Many families value the smaller size of Highland House, citing the personal attention their loved ones receive in what they perceive as a quaint and homely setting.
The facility offers several amenities designed to cater to the needs of elderly residents. These include accessible bedroom accommodations with safety features such as grab bars and easy entry and exit options for those with mobility concerns. Additionally, many appreciated that Highland House provides transportation services via a van, allowing residents opportunities for outings within the community. Common areas are equipped for social engagement; there are spaces designated for games and activities such as singing sessions that encourage interaction among residents. A hair salon on-site adds an extra touch of convenience that many found appealing.
However, while some reviews highlight these positive attributes, others express significant disappointment regarding the overall quality of care at Highland House. Concerns were raised about staffing levels—specifically, reports indicate that there are not enough qualified personnel available to ensure adequate attention for all residents at any time. Instances where one aide was required to attend to multiple residents were particularly troubling; this lack of adequate staff has led to frustrations when call buttons went unanswered during critical times.
Quality of food served at Highland House also generated mixed reactions among reviewers. While some praised the comfort food provided, others expressed discontent regarding meal preparation standards—citing meals consisting predominantly of carbohydrates without sufficient nutritional variety or proper cooking methods being employed in some instances. Complaints included observations that meals seemed sourced from frozen sections rather than freshly prepared offerings—a shortcoming especially disappointing given the financial investment made by families seeking quality care on behalf of their loved ones.
Another major concern involved leadership and management practices at Highland House. Some family members reported unprofessional interactions with facility administrators whose responses to complaints were perceived as dismissive or rude. Ongoing issues regarding inadequate resident engagement activities signal deeper problems within operational management, calling into question whether promotional assurances given by leadership were effectively followed through upon in day-to-day practice.
In stark contrast to some negative experiences shared online came glowing reviews from families who felt reassured by their relatives’ satisfaction living there—their praise often highlighted professional staff interactions and clear communication regarding medical changes affecting residents' health statuses. Those who experienced family members thriving amidst supportive communities lauded event planning initiatives aimed at nurturing bonds among individuals living within Highland House’s walls.
In conclusion, Highland House paints a varied picture through its reviews—a blend of warm community spirit mixed with serious criticisms concerning quality control aspects related both to care provision dynamics as well as cuisine served daily within premises. Families considering this location for loved ones must weigh these contrasting evaluations carefully: appreciating vicinity advantages alongside engaging social facets while truly examining essential operational elements tied directly back into resident happiness outcomes long-term may serve best ultimately when making informed decisions about potential placements elsewhere if feedback remains consistently negative over time despite efforts toward improvements made internally by managing team personnel currently engaged therein respective roles tightly drawn around eldercare functions present inside facilities like Highland house today!
30 resident community capacity
1-bedroom apartments
Assisted Living
Skilled Nursing Facility
Cats allowed
Dogs allowed
Activities off-site Activities on-site
Air-conditioning
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fully furnished
Garden Guasts at mealtime
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas Outdoor space
Party space Private cleaning services Resident parking
Restaurant-style dining
Small library TV room
Telephone
VA Benefits Consultation
Wi-Fi/high-speed internet
Transportation & parking
24-hour call system 24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Companion care
Diabetes diet
Diabetic care
Hospice care
Incontinence care Meal preparation and service
Medication management
Mental wellness program
Personal care assistants
Physical therapy
Special dietary restrictions Diabetes diet Low / no sodium Meals provided No Sugar Restaurant style dining Room service Special dietary restrictions Activities off-site Activities on-site
Art classes Arts and crafts
BBQs or picnics Birthday parties
Book club
Brain fitness Community-sponsored activities
Day trips and outings Devotional activities on-site
Educational speakers / life long learning
Games Gardening club
Happy hour
Live dance or theater performances
Live musical performances Religious services Resident-run activities Scheduled daily activities Stories
Trivia games
Yoga / chair yogaHighland House in Clifton Forge, VA is a skilled nursing facility that provides top-notch care services to its residents. With 24-hour supervision and assistance with activities of daily living, individuals can feel safe and well-cared for in this community. The staff at Highland House are dedicated to providing the highest quality of care, including assistance with bathing, dressing, and transfers. They also offer companion care for those who may need extra support.
Residents at Highland House enjoy numerous amenities that enhance their comfort and well-being. The community boasts air-conditioned indoor common areas where residents can socialize and engage in various activities. There is also a fully furnished dining room where delicious meals are served restaurant-style, taking into consideration special dietary restrictions such as low/no sodium or diabetic diets. Room service is available for those who prefer to dine in the comfort of their own rooms.
The community offers a wide range of engaging activities on-site to keep residents active and entertained. From art classes and crafts to book clubs and brain fitness programs, there is something for everyone to enjoy. Residents can also participate in day trips, outings, and scheduled daily activities organized by the community. Special events like birthday parties, BBQs or picnics, live dance or theater performances, and religious services further enhance the vibrant atmosphere of Highland House.
Highland House understands the importance of mental wellness and provides a mental wellness program for residents' emotional well-being. Physical therapy services are also available for those who require additional support.
Convenience is key at Highland House with amenities such as a computer center, small library, TV room with cable or satellite TV, Wi-Fi/high-speed internet access throughout the premises, guest parking, resident parking, laundry facilities on-site, move-in coordination services, private cleaning services, transportation & parking options available.
With 2 cafes nearby along with pharmacies, restaurants, parks,and places of worship within close proximity (in total 16 places of worship), residents have easy access to essential services and recreational opportunities.
Highland House in Clifton Forge, VA is a community that prioritizes the overall well-being of its residents by providing excellent care services, a wide range of amenities, engaging activities, and convenient access to nearby establishments.
This part of Clifton Forge, Virginia offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient place to live. With several places of worship nearby, including Central Advent Christian Church and St Stephen's Anglican Catholic Church, residents have access to spiritual support and community engagement. In terms of healthcare, there are pharmacies such as Kroger Pharmacy and CVS Pharmacy within a short distance, as well as hospitals like LewisGale Hospital - Alleghany Morgue and Alleghany Regional Hospital nearby for medical needs. Additionally, the area features parks like Mathew's Park and Ingleside Park for leisurely walks or outdoor activities. For dining options, there are restaurants like Clifton Forge Inn and Celtic 2 Tea Room within close proximity. The presence of transportation options such as Amtrak Station-CLF provides easy access to travel, making this area a convenient and welcoming choice for senior living in Clifton Forge.
Highland House offers competitive pricing for its accommodation options when compared to both Botetourt County and the broader state of Virginia. For a semi-private room, residents at Highland House pay $2,130 per month, significantly lower than the county average of $3,615 and the state average of $3,991. Similarly, the studio units are priced at $2,610, which is more affordable than Botetourt County's rate of $4,535 and Virginia's average of $4,436. Even for one-bedroom apartments, where Highland House charges $2,910, the costs remain attractive compared to the county's $3,501 and a statewide average of $4,257. This pricing strategy underscores Highland House's commitment to providing quality living options that are accessible without compromising on comfort or care.
Highland House offers 1-bedroom apartments.
Highland House is located at 3501 Longdale Furnace Road, Clifton Forge, VA 24422 in Botetourt County, Virginia
Yes, Highland House allows both dogs and cats.
Highland House on seniors.fyi includes 5 photos including images showing interior, decor, salon, nature, bedroom, artwork, building, outdoors, and more.
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