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4.3 from 35 reviews
5 stars
28
4 stars
1
3 stars
0
2 stars
0
1 stars
6
Overall Review of Hillsville Health & Rehab Center
common24 reviews mention this
Staff compassion is a clear theme
Residents and families repeatedly describe staff as caring and responsive.
Across the reviews, families highlight staff friendliness, compassion, and leadership that sets a positive tone. Multiple reviewers also mention attentiveness during day-to-day care and helpful support with resident needs, including keeping families informed. There are also a few strongly negative reviews that accuse staff of negligence or poor responsiveness, including examples involving diabetic care, getting help, and meals.
common4 reviews mention this
Physical therapy drives results
Physical therapy and related rehab support are frequently singled out.
Several reviews connect the experience to rehabilitation progress after falls and hip-related injuries, describing good recovery outcomes. Residents and families also mention physical therapy as the most important reason for choosing the community, with one reviewer calling it excellent. Another reviewer adds that PT and OT help with the devices residents need after discharge, along with follow-up planning.
caveat4 reviews mention this
Some care and meal concerns
A small set of reviews raises serious concerns about care delivery.
While most reviews are positive about staff, a few report failures in day-to-day care, including problems getting a resident fed and concerns about skin breakdown after a fall. One reviewer also describes delays in getting help when assistance was requested. Another mentions repeated meal-service issues tied to staffing and workflow, and at least one review summarizes the overall management negatively.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
60 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
WNLB Radio (0.2 miles)
First United Methodist Church of Hillsville (1 miles)
Southern Baptist Convention (1.1 miles)
Southern Baptist Convention (5.3 miles)
Woodlawn United Methodist Church (5.4 miles)
Pleasant Grove Baptist Church (5.4 miles)
Blue Ridge Christian Fellowship (6.9 miles)
Restaurants
Burger King (0.3 miles)
Hardee's (0.3 miles)
Hillsville Diner (0.5 miles)
Rio Grande (0.7 miles)
Subway (2.3 miles)
McDonald's (2.7 miles)
Shoney's (2.9 miles)
Physicians
Carilion Clinic Urology (0.3 miles)
Carilion Clinic Family Medicine - Hillsville (0.3 miles)
Carilion Clinic Neurosurgery (0.3 miles)
Twin County Family Care Center - Hillsville (0.6 miles)
Eye Care On The Ridge - Quenna Goad Od (0.7 miles)
Hugh Chatham Family Me (3.7 miles)
Family Medicine Of Woodlawn (3.7 miles)
Pharmacies
Nuckolls Drug Co. (0.6 miles)
Webb's Family Pharmacy (0.7 miles)
CVS Pharmacy (0.8 miles)
Galax Pharmacy (10.6 miles)
Walgreens (12.1 miles)
CVS Pharmacy (12.3 miles)
Tri-Area Community Pharmacy at Laurel Fork (12.7 miles)
Hospitals
Rehab Services Hillsville-Tcrh (0.6 miles)
Horizon Medical Equipment (10.6 miles)
Mountain High Chiropractic (11.5 miles)
Life Point Hospitals (12.3 miles)
Twin County Regional Hospital (12.3 miles)
Parks
Crooked Creek Fish Management Area (6.7 miles)
Granite Quarry Overlook (8.4 miles)
Shot Tower at New River Trail State Park (10.8 miles)
New River Trail State Park At Fries Junction (12.4 miles)
Hillsville Health & Rehab Center on seniors.fyi includes 5 photos including images showing dining, interior, garden, landscaping, grass, trees, outdoor, pond, and more.
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Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Exercise Equipment, Rehabilitation, Physical Therapy, and Therapy Room
Nature and Pond
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