Commonwealth Senior Living At Hillsville

Pros

• The residents at Commonwealth Senior Living at Hillsville benefit from a caring and attentive staff who create a welcoming atmosphere.
• The facility is clean, well-maintained, and offers a nice environment for its residents.
• Residents enjoy individualized meal options that cater to their preferences and dietary needs, often reporting satisfaction with the food quality.
• The community provides engaging activities such as crafts, exercises, and outings, contributing to the residents' happiness and social interaction.
• Family members feel comfortable knowing their loved ones are well taken care of in a supportive living environment.
• Communication between families and staff can be beneficial in ensuring that the needs of the residents are met effectively.
• Overall experiences have led family members to recommend Commonwealth Senior Living at Hillsville to others seeking assisted living options for their loved ones.

Cons

• The staff at Commonwealth Senior Living at Hillsville is overworked and understaffed, resulting in inadequate attention for residents.
• Management often fails to follow through on promises, leading to a lack of responsiveness and delayed communication.
• Residents have reported long wait times for assistance after pressing call buttons, sometimes taking up to half an hour.
• The facility's cleanliness is inconsistent, with issues such as dirty shower seals and shabby room fixtures being pointed out by family members.
• Many meals served are cold or inedible, and the food does not appear to be fresh or of high quality.
• Activities offered seem limited and juvenile, failing to engage residents adequately.
• The management appears defensive about staffing concerns rather than addressing the issues raised by families regarding care for their loved ones.

Review

Commonwealth Senior Living at Hillsville has garnered mixed reviews from families of residents, showcasing a range of experiences that reflect both the strengths and weaknesses of the facility. On one hand, many families have noted the positive aspects of care and environment at Hillsville. The overall cleanliness and maintenance of the grounds were frequently praised, with residents being reported as happy and engaged in various activities. Many reviewers appreciated the attentive staff, describing them as friendly and dedicated to creating a welcoming atmosphere for the residents. The facility is equipped with common areas that encourage social interaction among residents, such as gazebos and courtyards.

The quality of food served at Commonwealth was another area where feedback varied significantly. Some family members remarked on the individualized dining experience available to their loved ones, highlighting how accommodating staff were when it came to specific meal requests. Residents had the freedom to choose what they wanted to eat, which added to their satisfaction with meals provided there. In contrast, other reviews expressed dissatisfaction with food quality; some meals were reportedly cold or inedible at times, leading to complaints about inconsistent service in this regard.

Communication between staff and families is a critical issue consistently noted across various reviews. Some families felt that more proactive communication from management would enhance experiences for both residents and relatives. One reviewer mentioned needing to be assertive when advocating for their parents' needs because they perceived some staff members as lacking familiarity with specific medical conditions affecting their loved ones. This gap underscores potential shortcomings in training or resources within the staff team willing to adapt care plans based on individual needs.

Another recurring theme pointed out by several reviewers was staffing levels at Commonwealth Senior Living at Hillsville. While some shared positive anecdotes regarding responsiveness from caregivers who worked diligently under difficult circumstances, others voiced concern about understaffing issues that negatively impacted resident care. Some critics noted delays in response times when utilizing call buttons for assistance or raised concerns about insufficient interactions from management compared to what was expected.

Despite these challenges regarding staffing dynamics, many also highlighted meaningful successes during their loved ones’ stays at Hillsville—especially those benefiting from programs tailored for memory care patients. Residents who transitioned into assisted living reported feeling more comfortable and content than they had been previously in nursing home environments characterized by unhappiness or depression associated with loneliness or inactivity.

The general sentiment is that while Commonwealth Senior Living at Hillsville offers nice amenities and an inviting community atmosphere marked by caring staff members—there remains room for improvement regarding consistency in services provided including meal preparation quality, better communication protocols between management and families regarding changes in care plans or management approaches toward staffing responsibilities. Families seeking supportive environments for independent seniors may find value—a blend of opportunity alongside areas requiring ongoing attention—forming an overall impression of Commonwealth as a community trying hard but still facing significant challenges amidst its successes.

Located in Hillsville, Virginia, this part of town offers a variety of amenities and services that cater to senior living. With multiple places of worship nearby, including First United Methodist Church and Pleasant Grove Baptist Church, residents have access to spiritual communities. Additionally, there are several physicians' offices in close proximity, such as Carilion Clinic Family Medicine and Twin County Family Care Center, ensuring medical care is easily accessible. Dining options like Hardee's and Hillsville Diner provide convenient meal choices, while pharmacies like Nuckolls Drug Co. and Webb's Family Pharmacy offer easy access to medications. For recreation and relaxation, parks like Crooked Creek Fish Management Area and Granite Quarry Overlook are nearby for outdoor activities. Residents can also enjoy entertainment at Twin County Cinemas III or grab a bite to eat at cafes like Stringbean or Crooked Creek Café. Overall, this area provides a well-rounded community with essential services for seniors looking to settle down in a peaceful and convenient location.

Places of Worship

• WNLB Radio (0.3 miles)
• First United Methodist Church of Hillsville (0.8 miles)
• Southern Baptist Convention (1.2 miles)
• Southern Baptist Convention (5.2 miles)
• Pleasant Grove Baptist Church (5.2 miles)
• Woodlawn United Methodist Church (5.6 miles)
• Blue Ridge Christian Fellowship (7.1 miles)

Physicians

• Carilion Clinic Urology (0.4 miles)
• Carilion Clinic Family Medicine - Hillsville (0.4 miles)
• Carilion Clinic Neurosurgery (0.4 miles)
• Twin County Family Care Center - Hillsville (0.7 miles)
• Eye Care On The Ridge - Quenna Goad Od (0.8 miles)
• Hugh Chatham Family Me (3.9 miles)
• Family Medicine Of Woodlawn (3.9 miles)

Restaurants

• Hardee's (0.4 miles)
• Burger King (0.4 miles)
• Hillsville Diner (0.7 miles)
• Rio Grande (0.9 miles)
• Subway (2.5 miles)
• McDonald's (2.9 miles)
• Shoney's (3.1 miles)

Pharmacies

• Nuckolls Drug Co. (0.7 miles)
• Webb's Family Pharmacy (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Galax Pharmacy (10.8 miles)
• Walgreens (12.3 miles)
• CVS Pharmacy (12.5 miles)
• Tri-Area Community Pharmacy at Laurel Fork (12.5 miles)

Hospitals

• Rehab Services Hillsville-Tcrh (0.7 miles)
• Horizon Medical Equipment (10.8 miles)
• Mountain High Chiropractic (11.7 miles)
• Life Point Hospitals (12.5 miles)
• Twin County Regional Hospital (12.5 miles)

Parks

• Crooked Creek Fish Management Area (6.8 miles)
• Granite Quarry Overlook (8.4 miles)
• Shot Tower at New River Trail State Park (10.9 miles)
• New River Trail (12.6 miles)
• New River Trail State Park At Fries Junction (12.6 miles)
• Mountain View Park (13.5 miles)
• Matthews State Forest (15.1 miles)

Theaters

• Twin County Cinemas III (10.9 miles)

Transportation

• Enterprise Rent-A-Car (11.6 miles)
• Alamo (11.6 miles)

Cafes

• Stringbean (12.9 miles)
• Crooked Creek Café (13.7 miles)
• The Draper Mercantile And Trading Company (16.7 miles)