Waddell Nursing And Rehab Center in Galax, VA
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202 Painter Street, Galax, VA 24333
For more information about senior living options: (844) 490-3973
The staff at Waddell Nursing and Rehab are caring and loving, always available to answer questions and very supportive. The facility is described as the best nursing home in the Galax area, with very clean surroundings. The team are true professionals delivering daily care that is top notch and greatly appreciated. Families feel like members of a family and praise the care their loved ones receive. Front office and support staff such as Tabitha, Cindy, Laura, and Sheila are recognized as helpful and courteous. Therapists and rehabilitative services are friendly, knowledgeable, and dedicated to patients' recovery. Waddell Nursing and Rehab Center is a well-respected, community staple with a long legacy of quality care. The staff treat residents with dignity and love, earning high satisfaction and strong recommendations.
The facility is trash; it does not care about its workers or patients. Some staff are uncaring and have even taken meals away from elderly residents, treating them with disrespect. An employee allegedly stole cash from a resident's nightstand. A patient was left unattended all night and choked on vomit, with no timely checks. The food is inedible or lacks variety, and there is no diabetic option, leaving residents hungry. The discharge planning failed to treat the whole patient, sending home someone who was a danger to himself. The reviewer felt the facility lied to them, resulting in a loss of trust. Some reviewers wouldn't allow their loved ones to go there due to concerns about care. During Covid, a bed sore developed, suggesting reduced care when family visitation was restricted.Waddell Nursing and Rehab Center in Galax is best suited for families that want a hands-on, relational care environment where a consistent, people-focused staff is a core asset. The community earns trust from families who prioritize accessible, attentive nursing and therapy teams, a clean and homey atmosphere, and a facility with a long local footprint (including a VA contract) that supports coordinated transitions back home when possible. For many residents, the daily experience hinges on the sense that staff know the person, communicate clearly, and treat caregiving as a vocation rather than a chore. This is not a sterile hospital model; it is a living, communal setting that many families come to rely on for ongoing support and rehab.
That said, there are clear reasons to consider alternatives. Families should scrutinize safety culture and accountability, particularly in light of a few troubling reports: allegations of theft, serious concerns about monitoring and timely response to emergencies, and instances where discharge planning or post-hospital transitions seemed misjudged. The dining program also shows gaps for some residents, with complaints about limited diabetic options and repetitive menus. If reliability in safeguarding residents' belongings, rigorous night checks, and consistently responsive care teams are non-negotiable, it is prudent to compare nearby options with a tighter track record in those areas. Also, families needing highly specialized diets or acute care capabilities may wish to broaden their search.
The facility's strongest leverage lies in its people and its rehab orientation. Multiple reviews highlight a culture of care: front-office staff who coordinate smoothly, nursing and CNA teams that provide steady, compassionate attention, and therapists who are described as friendly, knowledgeable, and effective in moving residents toward independence. Cleanliness and a homey ambiance reinforce a sense of dignity and comfort that families value. The community's VA affiliation and its emphasis on reducing hospital readmissions through coordinated rehab and community partnerships further bolster its appeal for long-term residents and those needing structured rehabilitation, often with a clear path back home. When these elements click, Waddell delivers tangible, practical benefits.
Yet the blemishes cited by some families cannot be dismissed. A subset of reviews portrays a care environment that lacks consistency, with patients not always receiving prompt assistance or being treated with the urgency expected in a skilled facility. Bed sores, delayed meal service, and gaps in monitoring at night are cited by some families as indications of uneven care quality. One account describes discharge decisions that seemed misaligned with a patient's needs, and another raises concerns about safety and trust during fluctuations in staffing. While not universal, these experiences underscore the reality that a caregiver's day-to-day attentiveness can swing, and that strong anecdotes of both exceptional and troubling care coexist here.
For families weighing decisions, Waddell represents meaningful value for those who prioritize relational care, accessible therapy, and a setting that feels like a close-knit community. The question is whether the notable positives offset the serious potential drawbacks in the eyes of the family. If the priority is robust rehab, consistent staff engagement, and a community-integrated approach, Waddell often rises to the occasion. If, however, critical priorities include airtight safety protocols, impermeable protection against theft, guaranteed dietary customization, and unwavering, uniformly high day-to-day responsiveness, it is worth broadening the comparison and engaging in focused conversations with admissions, therapists, and current residents' families.
Actionable next steps for anyone seriously considering this center: arrange a face-to-face tour and meet the admissions team (notably staff members like Kathy and Tabitha surface repeatedly as reliable contacts), request to observe therapy sessions, and ask for a transparent, written care plan with daily check-ins and escalation steps. Inquire about safety measures that protect residents' belongings, ensure clear policies on overnight monitoring, and review the dining program for diabetic and other specialized diets. Finally, seek testimonials from families with current or recent residents and consider a trial period or short-term placement to observe how care scales with both routine and less predictable days. In the end, the right fit hinges on whether the demonstrated compassion, rehab capabilities, and community feel can consistently outweigh concerns about safety, nutrition, and discharge decisions.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waddell Nursing And Rehab Center in Galax, VA is an exceptional assisted living community that offers a comfortable and enriching environment for seniors. With a range of amenities and care services, residents can enjoy a fulfilling and worry-free lifestyle.
The community features a beauty salon where residents can indulge in pampering treatments and maintain their personal grooming needs. Cable or satellite TV is available in each room for residents to relax and enjoy their favorite shows. Community-operated transportation ensures residents have easy access to nearby destinations such as shopping centers or social outings.
For those interested in technology, there is a computer center equipped with modern devices and internet access. The dining room provides restaurant-style meals prepared by professional chefs, catering to special dietary restrictions if needed. Residents can also opt for the convenience of having a kitchenette in their fully-furnished accommodations.
The Waddell Nursing And Rehab Center boasts numerous spaces for leisure and recreation. A fitness room allows residents to stay active and engage in exercise programs tailored to their abilities. A gaming room offers opportunities for friendly competition or simply unwinding with fellow residents. The outdoor space includes a beautiful garden where residents can soak up nature's tranquility.
Housekeeping services ensure that the living environment remains clean and tidy at all times. Move-in coordination services assist new residents during the transition process. Private bathrooms provide comfort and privacy, while telephone access allows for effortless communication with loved ones.
Transportation arrangements cater to both non-medical needs as well as transportation to doctors' appointments, ensuring that residents can easily attend scheduled medical visits without any hassle. A wellness center focuses on mental health support, promoting overall well-being among the community members.
With Wi-Fi/high-speed internet available throughout the premises, staying connected with family and friends or engaging in online activities becomes seamless.
Waddell Nursing And Rehab Center takes pride in its 24-hour call system, providing peace of mind knowing that assistance is always readily accessible. Highly trained staff offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management guarantees that residents receive their prescribed treatments accurately.
Planned daily activities as well as resident-run activities keep the community vibrant and entertaining. Fitness programs encourage physical engagement, while concierge services ensure residents' needs are met efficiently. Planned day trips allow for fun outings to nearby attractions.
The surrounding area also offers convenience with two cafes, three parks, three pharmacies, and nine restaurants in close proximity. Additionally, there are 13 physicians and four hospitals nearby for easy access to healthcare services. Fifteen places of worship cater to the diverse spiritual needs of the residents, while one theater offers entertainment options for cultural enrichment.
In summary, Waddell Nursing And Rehab Center in Galax, VA is a comprehensive assisted living community that prioritizes comfort and quality care. With its array of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving support tailored to their individual needs.
Waddell Nursing And Rehab Center is located at 202 Painter Street, Galax, VA 24333 in Galax city, Virginia
Waddell Nursing And Rehab Center on seniors.fyi includes 8 photos including images showing interior, physical therapy, rehabilitation, dining, windows, workspace, bedroom, exercise equipment, and more.
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Interior
Living Room
Bedroom
Windows
Exercise Equipment
Office
Healthcare
Staircase
