Grayson Rehabilitation And Health Care Center in Independence, VA

400 South Independence Avenue, Independence, VA 24348

For more information about senior living options: (844) 490-3973

3.2 from 17 reviews
5 stars
7
4 stars
2
3 stars
2
2 stars
0
1 stars
6

Skilled Nursing Facility

Overall Review of Grayson Rehabilitation And Health Care Center

Pros

  • pro The rehab has helped his father-in-law tremendously.
  • pro The staff treated him with care during his nine-day post-hospital stay.
  • pro They have provided excellent care for his dad over nearly two years, and the staff treats him and his family like family.
  • pro There is no nursing home better than Grayson; the nurses and CNAs are very caring and loving, and they treat residents like their own family.
  • pro Grayson Rehab is a wonderful, knowledgeable, and caring group of people.
  • pro The staff are friendly and helpful, and the facility is clean with easy access and daily meals and planned activities.
  • pro The CNAs at the facility treat patients as if they are their own family.

Cons

  • pro The facility is horrific, with residents waiting 15 minutes for someone to change wet sheets.
  • pro The place is awful and needs to be shut down.
  • pro It is described as a joke where staff are treated like trash unless they're in the "click," and the DON has the personality of a fence post and never takes care of anything.
  • pro The administrator sits in his office, flirts with female staff, and never speaks to the residents.
  • pro The head of maintenance is lazy and never does a thing; leaks are painted over and blamed on others.
  • pro Housekeeping doesn't exist and the place always looks like a mess.
  • pro Staff stand at the nurses' desk on phones and do not assist residents.
  • pro A doctor never checks residents; they wear a diaper 24/7 because no one responds to help buttons.
  • pro There may be only one bottle of sanitizer in the place.

Review

This community is best suited for families seeking a rehabilitation-forward environment where hands-on leadership and genuinely caring staff can drive meaningful recovery and a family-style atmosphere. The strongest endorsements come from residents and families who point to successful rehab outcomes, personal attention from leadership, and staff who treat residents like kin. It works well for those transitioning from hospital to rehab, including memory-unit residents, where daily routines, meals, and social activities are organized around a collaborative, supportive vibe. In short, Grayson Rehab can feel like a small, engaged team caring deeply about each person's progress and comfort.

Those weighing alternatives should note a couple of red flags that recur in the sharper critiques. If safety and cleanliness, rapid response to calls, and consistent daily oversight are non-negotiables, this facility demands careful vetting. Several reviews describe delays in assistance, routine care lapses, and maintenance concerns that can undermine confidence in day-to-day safety. Families with loved ones who require constant nursing attention, high hygiene standards, or a predictable, uniformly well-run operation may want to widen the search to other nearby options to avoid variability in care quality.

On the upside, the strongest positives center on rehab impact, attentive caregivers, and a genuine sense of community. Reviews repeatedly praise the rehab staff for dedication and skill, the CEO's familiarity with residents, and caregivers who approach care with warmth and commitment. Several accounts highlight meaningful progress, comfortable living spaces, and structured routines - three factors that can make a big difference in recovery and quality of life. For families who can participate actively, the potential for a supportive, family-like environment paired with effective rehabilitation is a compelling combination.

The clearest, most persistent concerns revolve around inconsistent execution and management gaps. Some families report ongoing issues with responsiveness - wet sheets not changed promptly, gaps in daily assistance, and even weight loss when help isn't readily available. Maintenance and administrative criticisms accompany claims of staff shortages or scheduling friction, with some reviewers describing a disconnect between leadership and front-line caregiving. In several voices, these problems overshadow otherwise strong clinical care and raise questions about overall reliability, especially during shifts with fewer supervisors present.

Because the experience appears to vary by unit, shift, and individual staff, the pros can offset the cons when families stay closely involved and request specific, written care plans. The rehab outcomes and personal attention can be decisive for those who can monitor progress and advocate for timely responses. However, the risk of lapses in basic daily care and maintenance means that the facility may not suit every resident, particularly those with higher acuity or a history of sensitivity to delayed assistance. The decision hinges on balancing robust rehab potential and a warm, engaged culture against the weight of reported inconsistencies.

For families evaluating Grayson, a practical approach is essential. Schedule tours at different times to observe response times and the rhythm of daily care. Ask for a candid, up-to-date performance snapshot: current staffing ratios, how quickly nurse calls are answered, the process for addressing maintenance issues, and how the facility handles residents who require more intensive supervision. Request to speak with the Director of Nursing, the administrator, and several frontline staffers about day-to-day routines, then compare with neighboring options that demonstrate steadier, more uniform outcomes. When criteria emphasize rehab success and a family-centered environment, Grayson can be a strong match; when it prioritizes error-free daily operations and consistently seamless care, alternatives may present stronger reliability.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Grayson Rehabilitation And Health Care Center in Independence, VA is a welcoming and comfortable assisted living community that offers a range of amenities and care services to ensure the well-being and happiness of its residents.

The community provides numerous amenities to enhance the quality of life for residents. A beauty salon is available for residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is provided for entertainment and relaxation. Community-operated transportation is offered to enable easy access to nearby destinations. A computer center allows residents to stay connected with loved ones or engage in online activities. Meals are served in a spacious dining room, offering restaurant-style dining experiences. A fitness room is available for physical exercise, promoting health and wellness among residents. The gaming room provides opportunities for socializing and friendly competition. For those who appreciate nature, the community offers a beautiful garden and outdoor space to relax and enjoy the outdoors. Housekeeping services ensure that living spaces remain clean and tidy. Each resident has their own private bathroom, ensuring privacy and convenience. A small library provides an array of reading material, catering to different interests. Telephone access is available for communication purposes. Transportation arrangements can be made for non-medical trips or visits to doctors' appointments when needed. The community also boasts a wellness center equipped with various resources for maintaining good health, while Wi-Fi/high-speed internet ensures connectivity.

In terms of care services, there is a 24-hour call system in place to provide quick assistance when needed. Trained staff members offer 24-hour supervision, ensuring the safety and security of all residents. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation is provided by compassionate caregivers. Medication management ensures that medications are administered correctly and on time. Special dietary restrictions are accommodated, including diabetes diets if required.

Residents at Grayson Rehabilitation And Health Care Center can enjoy engaging activities designed to promote social interaction and overall well-being. Concierge services are available to assist residents with any needs or requests they may have. Fitness programs are offered to encourage physical exercise and health maintenance. Planned day trips provide opportunities for exploration and entertainment outside the community. Resident-run activities allow residents to take an active role in organizing and participating in various events. Scheduled daily activities ensure that there is always something exciting happening within the community.

Residents have access to nearby essential services, including one pharmacy and one physician for their healthcare needs. Three restaurants offer dining options for residents who wish to venture out, while seven places of worship cater to residents' spiritual needs.

Overall, the Grayson Rehabilitation And Health Care Center provides a warm and caring environment with top-notch amenities and care services to support the well-being and comfort of its residents.

Nearby Places of Interest

Places of Worship

  • Unitarian Universalist Community of Independence (0.2 miles)
  • Living By Faith Baptist Church (0.3 miles)
  • Gospel Temple (0.5 miles)
  • Southern Baptist Convention (0.6 miles)
  • First Baptist Church (0.6 miles)
  • Southern Baptist Convention (1.1 miles)
  • Bethany Umc (3.4 miles)

Physicians

  • New River Family Medicine (0.3 miles)
  • Our Sparta Blue Ridge Medical Group (8.5 miles)
  • Blue Ridge Cardiology (8.5 miles)
  • Fries Family Care Center PC (12.1 miles)
  • Heart & Vascular Center (12.6 miles)
  • Oldtown Medical Care (12.9 miles)
  • Carilion Clinic Family Medicine - Galax (13.3 miles)

Restaurants

  • Mi Casa Azteca Mexican Restaurant (0.4 miles)
  • Rio Grande (0.4 miles)
  • Roots At Grayson (0.4 miles)
  • The Pines of Sparta (7.6 miles)
  • Horizon Bistro (8 miles)
  • Muddy Creek Cafe (8 miles)
  • Main Street Pizzeria & Taphouse (8.1 miles)

Pharmacies

  • Woody's Pharmacy (0.6 miles)
  • Halsey Drug Company (8 miles)
  • Good Neighbor Pharmacy (8 miles)
  • Walgreens (8.4 miles)
  • CVS Pharmacy (13.3 miles)
  • Walgreens (13.5 miles)
  • Galax Pharmacy (15 miles)

Cafes

  • Brown's Cafe (6.2 miles)
  • Backwoods Bean Coffee Shop (8 miles)
  • Sparky's Coffeehouse (8 miles)
  • New Zealand Cafe (8.4 miles)
  • Crooked Creek Café (12.2 miles)
  • Stringbean (13.1 miles)

Hospitals

  • Alleghany Memorial Hospital (7.8 miles)
  • Twin County Regional Hospital (13.2 miles)
  • Life Point Hospitals (13.3 miles)
  • Mountain High Chiropractic (14 miles)
  • Horizon Medical Equipment (15 miles)

Parks

  • Crouse Park (7.9 miles)
  • Matthews State Forest (11 miles)
  • Mountain View Park (12.4 miles)
  • New River Trail (13.1 miles)
  • New River Trail State Park At Fries Junction (14.8 miles)

Transportation

  • Alamo (14.1 miles)
  • Enterprise Rent-A-Car (14.1 miles)

Theaters

  • Twin County Cinemas III (14.9 miles)

Frequently Asked Questions

Where is Grayson Rehabilitation And Health Care Center?

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