Information last verified:
400 South Independence Avenue, Independence, VA 24348
For more information about senior living options: (844) 490-3973
The facility provided fantastic care for his father. Kaylee was a main nurse who consistently reached out to the family. The reviewer couldn’t have asked for a better facility or care team for his dad. The physical therapy department is second to none. All of the nurses and aides were attentive and caring throughout the stay. Ms. Swinney provides fantastic, engaging activities for residents. The activities include arts and crafts, trout fishing, and an annual car show for residents. The rehab has helped the family tremendously. The staff treated the reviewer with care during the stay and the reviewer would highly recommend Grayson. There is no nursing home better than Grayson Nursing; the staff are caring and treat residents like family.
They describe the facility as an absolutely horrible place and warn others to stay away. They report a 15-minute wait for someone to change wet sheets, with their mother not being changed out of her pajamas. They call the place horrific and say it should be shut down. They claim staff are treated like trash unless they’re in the “click,” and the DON has the personality of a fence post and never takes care of anything. They accuse the head of maintenance of laziness and painting over leaks instead of repairing them. They say housekeeping doesn’t exist and the place always looks like a mess. They allege staff stand at the nurses’ desk on phones and do not assist, leading to residents losing weight. They note there is supposedly only one bottle of sanitizer in the facility.Grayson Rehabilitation And Health Care Center in Independence, VA is best suited for families seeking robust, hands-on post-acute care and rehabilitation, particularly for recovery from a stroke or major health event. The setting earns its strongest praise for medical attention that emphasizes daily therapy, attentive nursing, and a caregiving culture that many families describe as familial and genuinely involved. When rehab progress and consistent, personal contact with caregivers are the top criteria, Grayson delivers results that can meaningfully shorten the road back to independence. The strongest arguments in its favor come from success stories of recovery, patient–family trust, and a rehab program that treats mobility, strength, and daily functioning as measurable goals rather than distant possibilities.
Even with the clear rehab strengths, the center clearly invites comparison and caution. Families who require near-perfect consistency in staffing, predictable response times, or rigorous maintenance might want to look at alternatives. Several reviews highlight dramatic swings in day-to-day care, with some residents reportedly left waiting for assistance and maintenance issues slipping through the cracks. For loved ones who cannot tolerate frequent fluctuations in service quality, or who rely on steady leadership to resolve problems quickly, this facility may feel unstable at times. Those with especially high hygiene or safety concerns should scrutinize current protocols and staff accountability before committing. In short, Grayson shines in rehabilitation and relational care, but it is not uniformly steady in operations or governance.
The main pros, exceptional rehab, caring bedside staff, and a social environment with meaningful activities, often offset the most serious drawbacks when the priority is clinical improvement and a compassionate presence. The rehab department is repeatedly described as excellent, with daily sessions and dedicated therapists who push residents toward regain strength and independence. Nurturing nurses and aides, coupled with a leadership presence that people notice, help families feel their loved ones are not just cared for, but understood. Engaging activities, from arts and crafts to community outings and a car show, build a sense of normalcy and belonging that can be hard to find in other facilities. When rehabilitation success and a family-like atmosphere matter most, the clear wins on those fronts can outweigh episodic concerns elsewhere.
On the positive side, the facility earns credibility from specific, identifiable strengths. The care team’s attentiveness is repeatedly cited, nurses who reach out to families when something changes, and administrators who demonstrate warmth and direct involvement in residents’ lives. The care environment is described as clean and accessible, with three meals a day and consistent programming that supports social connection as well as physical recovery. The story of a resident graduating from rehab with gratitude, the staff sharing meals or recipes, and the administrator’s personal outreach, all reinforce a sense that this is a place where people care deeply about residents’ dignity and progress. For families evaluating options, these tangible, ongoing positives provide a compelling case for Grayson when recovery momentum is the central objective.
Yet the flip side cannot be ignored. A number of reviews present a starkly different portrait: chronic understaffing or under-resourcing, delays in response to urgent calls, and a climate where some employees are perceived as disengaged or unfocused on residents’ basic needs. Specific anecdotes describe delays in basic tasks, like changing sheets or assisting with daily hygiene, and even broader concerns about leadership behavior, maintenance practices, and inconsistent housekeeping. There are also cautions about environments where attention to cleanliness or infection-control basics feel uneven. The divergence in experiences, from “the staff treated us like family” to “stay away” and “this place should be shut down”, highlights a facility with real strengths in clinical rehab but significant risks in daily reliability and operations.
The prudent conclusion is to approach Grayson as a strong option for rehab-forward care, while entering with clear, proactive due diligence. Prospective families should schedule a focused tour that centers rehab sessions, meal times, and shift-change dynamics to observe how quickly questions are answered and how staff interact with residents in real time. Ask for a direct conversation with the director of nursing and the administrator to understand staffing models, the process for addressing complaints, and the steps taken when maintenance issues arise. Verify current metrics around response times, incident reports, and any recent improvements in housekeeping or facility upkeep. If the priority is rapid functional recovery and sustained nursing attention in a friendly setting, Grayson can be a compelling match; if consistent, proactive management and pristine day-to-day operations are non-negotiable, it may be wise to compare closer with alternatives that demonstrate steadier, more uniform performance across the board.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Grayson Rehabilitation And Health Care Center in Independence, VA is a welcoming and comfortable assisted living community that offers a range of amenities and care services to ensure the well-being and happiness of its residents.
The community provides numerous amenities to enhance the quality of life for residents. A beauty salon is available for residents to pamper themselves and maintain their personal grooming needs. Cable or satellite TV is provided for entertainment and relaxation. Community-operated transportation is offered to enable easy access to nearby destinations. A computer center allows residents to stay connected with loved ones or engage in online activities. Meals are served in a spacious dining room, offering restaurant-style dining experiences. A fitness room is available for physical exercise, promoting health and wellness among residents. The gaming room provides opportunities for socializing and friendly competition. For those who appreciate nature, the community offers a beautiful garden and outdoor space to relax and enjoy the outdoors. Housekeeping services ensure that living spaces remain clean and tidy. Each resident has their own private bathroom, ensuring privacy and convenience. A small library provides an array of reading material, catering to different interests. Telephone access is available for communication purposes. Transportation arrangements can be made for non-medical trips or visits to doctors' appointments when needed. The community also boasts a wellness center equipped with various resources for maintaining good health, while Wi-Fi/high-speed internet ensures connectivity.
In terms of care services, there is a 24-hour call system in place to provide quick assistance when needed. Trained staff members offer 24-hour supervision, ensuring the safety and security of all residents. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation is provided by compassionate caregivers. Medication management ensures that medications are administered correctly and on time. Special dietary restrictions are accommodated, including diabetes diets if required.
Residents at Grayson Rehabilitation And Health Care Center can enjoy engaging activities designed to promote social interaction and overall well-being. Concierge services are available to assist residents with any needs or requests they may have. Fitness programs are offered to encourage physical exercise and health maintenance. Planned day trips provide opportunities for exploration and entertainment outside the community. Resident-run activities allow residents to take an active role in organizing and participating in various events. Scheduled daily activities ensure that there is always something exciting happening within the community.
Residents have access to nearby essential services, including one pharmacy and one physician for their healthcare needs. Three restaurants offer dining options for residents who wish to venture out, while seven places of worship cater to residents' spiritual needs.
Overall, the Grayson Rehabilitation And Health Care Center provides a warm and caring environment with top-notch amenities and care services to support the well-being and comfort of its residents.
Grayson Rehabilitation And Health Care Center is located at 400 South Independence Avenue, Independence, VA 24348 in Grayson County, Virginia
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