Galax Health And Rehab in Galax, VA
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836 Glendale Road Po Box 229, Galax, VA 24333
For more information about senior living options: (844) 490-3973
Great staff to work with. Great facility. There are some great nurses and CNAs here at the facility who truly care for the residents and their well-being. The staff give excellent care. The room was very clean. The CNAs were on the halls working and not sitting at the desk on their phones. The facility has turned things around and residents are being taken care of extremely well. The entire staff at Galax Health and Rehab are committed to providing compassionate care, and the well-being of residents is their first priority.
The facility is severely understaffed, causing delays and slow nurse response times. The meals are not hot and portions are so small that a child could eat more. Medical attention in the facility takes forever and is not reliably provided. The administration is described as very unprofessional and rude. Management is accused of prioritizing money and failing to support employees. The facility is alleged to delete bad reviews, which undermines trust. Residents are not cleaned properly, and families are lied to.Galax Health and Rehab is best suited for families who value attentive frontline care in a clean, approachable setting and can ride through some operational wobble while occasional improvements are underway. The facility earns praise for nurses and CNAs who truly care and for a reception to residents that feels personal. This is not a glossy luxury; it is a practical, small-community option where the character of the staff matters most. Those who require unwavering, prompt responses, consistently hot meals, and smooth administrative support every day should consider alternatives rather than risk frustration.
On the positive side, multiple reviews highlight a clean environment and clear staff dedication. Residents and families describe caregivers who are present and compassionate, and a sense that care is comprehensive when the team is fully staffed. The nursing and therapy teams are frequently singled out for going the extra mile, and there is evidence of a broader commitment across administration, CNAs, LPNs, RNs, doctors, custodial, and kitchen staff. When recent staffing improvements take hold, the tone and performance can shift noticeably, turning what once felt uncertain into a more reliable day-to-day experience.
Yet the facility does carry meaningful drawbacks that influence decision-making. Understaffing appears repeatedly, producing delayed responses to call buttons and slower progress on medical needs. Some residents report meals that are not fully cooked or served in small portions, making nutrition and satisfaction a concern. Administrative communication winds up being a fault line in some families' experiences, with complaints ranging from perceived indifference to outright accusations of unprofessional behavior and even claims of review manipulations. The contrast between strong on-the-floor care and ongoing administrative friction is real and cannot be ignored.
Importantly, the strong front-line care and solid cleanliness can offset many concerns for families who can manage expectations around operations. When nurses and CNAs are consistently engaged, residents feel safer, and families gain confidence knowing their loved ones are tended to with attentiveness even if response times vary. The apparent recent turnover and new staffing also signal a stabilization path, which is meaningful for long-term planning. For residents needing robust daily interaction, routine monitoring, and a sense of daily progress, these dynamics offer real value, even if meals and admin processes lag behind ideal standards.
Before deciding, families should insist on specifics. Tour during peak shifts to gauge call-light responsiveness and observe whether staff are present on floors rather than seated at desks. Request a recent sample menu and discuss portion sizes, dietary accommodations, and the ability to deliver warm meals. Probe the administrator and director of nursing about communication protocols, how concerns are escalated, and whether guest feedback is actually tracked and acted upon. Confirm whether memory care or specialty units exist if needed, costs and room options, and the facility's hospital transfer relationships. Gather perspectives from current residents or families to separate perception from reality.
In sum, Galax Health and Rehab represents a practical, candid choice for families who prize frontline compassion and a cleaner, more livable environment, supported by a team that has shown it can stabilize and improve. It is less suitable for those who require flawless administration, consistently hot meals, and guaranteed immediate responses every hour of every day. Weigh the tangible caregiving strength against the risk of staffing gaps and administrative friction, and use a careful, in-person evaluation to decide. If alignment with the care-first, improvement-oriented ethos is found, this community can be a solid, value-driven fit.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Galax Health And Rehab in Galax, VA offers a comprehensive range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, allowing residents to pamper themselves and stay stylish. With cable or satellite TV available in each room, residents can stay entertained and connected to their favorite shows. Community-operated transportation is provided for convenience, enabling residents to easily access nearby amenities and appointments.
For those in need of computer access, a computer center is available for use. The dining room offers restaurant-style dining, providing delicious meals prepared by the staff. Fitness enthusiasts can take advantage of the fitness room to stay active and healthy. Each living space is fully furnished for the convenience of residents.
To cater to various interests, Galax Health And Rehab also features a gaming room, small library, garden, and outdoor space where residents can relax and enjoy the outdoors. Housekeeping services are provided to ensure cleanliness and tidiness.
Residents also have access to move-in coordination services to make the transition seamless. Private bathrooms offer privacy and comfort. Telephone service is available for communication needs, while Wi-Fi/high-speed internet ensures connectivity at all times.
The community provides 24-hour call system and supervision for safety purposes. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management services are provided by trained staff members.
Galax Health And Rehab has a mental wellness program in place to support the emotional well-being of its residents. Special dietary restrictions are accommodated through diabetes diets and tailored meal preparation services.
Transportation arrangements are made not only for non-medical purposes but also specifically catering to doctor's appointments. Additionally, a wellness center is available on-site for overall health maintenance.
In terms of nearby facilities, there are two cafes within close proximity offering additional dining options. Three parks nearby provide opportunities for outdoor activities and relaxation. Three pharmacies located nearby ensure easy access to medications. With numerous physicians, restaurants, places of worship, and hospitals in the vicinity, residents have ample resources available to them.
Galax Health And Rehab provides a warm and inviting atmosphere for assisted living, offering a range of amenities and care services that prioritize the comfort, convenience, and well-being of its residents.
Galax Health And Rehab is located at 836 Glendale Road Po Box 229, Galax, VA 24333 in Galax city, Virginia
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