Jenkins Rest Haven

Pros

• Jenkins Restoration delivered outstanding results with an excellent timeline and communication.
• John Clodfelter was consistently communicative and professional throughout the process.
• Eric, Juan, and the team showed exceptional attention to detail and completed the work quickly.
• The staff, including Chris Laskin, Christopher, John Clodfelter, Jeff Bown, Eric, and Juan, were highly professional and meticulous.
• The team handled smoke cleanup, contents restoration, and interior renovation with reliable, compassionate service from start to finish.
• They provided first-class customer service and a restoration outcome that impressed clients.
• Tyler, Brandon, and the crew were punctual, efficient, respectful, and readily available for questions.
• Jenkins is a reliable, one-stop solution for restoration services, including water mitigation and repair.
• Project managers like James coordinated schedules effectively, keeping clients informed and timelines on track.

Cons

• They contract out work and never get work done.
• They hire kids and Kristinas with no experience as project managers who have no idea about construction or codes.
• They mess up every job in a house.
• The project manager is the worst in communication.
• They leave trash, debris, and clothes at the home, and everything in the house is left messed up.
• People quit and all you hear are excuses.

Review

Across a range of home restoration projects in the Chesapeake area, Jenkins Restoration is consistently described as a pivotal partner in recovering from fire, water damage, and molds, with stories that mix gratitude, relief, and a few cautions. Several families emphasize how the company stepped in at their most overwhelmed moments and guided them through complex repairs, timelines, and communications, turning chaos into a clearer path forward.

One family, Keith Artis, offers a deeply personal thank you for a fire incident in which he and his family were inside the home. They credit Jenkins Restoration with steering the recovery from the ground up, noting that Steve Walters and Chuck Labucki were especially attentive. According to their account, Steve and Chuck ensured that everything was done correctly and that the home received new floors, windows, doors, and much more, giving the house a fresh, "new" feel. The Artis family made sure to express that Jenkins Restoration from Chesapeake was rightfully recognized for the extensive work completed and the care given to their situation, describing the team as wonderful and deserving of thanks for restoring their home and providing support during a frightening experience.

Beyond specific projects, multiple clients highlight the company's clear, timely communication and efficient timelines. In one glowing note, a client named Joe DeSimone commended the team for hitting the timeline and maintaining excellent communication. He singled out John for being communicative and professional throughout the process, and he praised Eric, Juan, and the rest of the crew for meticulous attention to detail. The overall sentiment in this account is that the project was completed quickly and to a high standard, leading to a strong, confident recommendation of Jenkins Restoration.

There is also strong praise for the professionalism, kindness, and customer-service orientation of several staff members across diverse projects. Reviews frequently mention Chris Laskin, Christopher, John Clodfelter, Jeff Bown, Eric, and Juan, with clients describing them as highly attentive, capable, and respectful. One reviewer, in particular, captured the spirit of the team's approach: "phenomenal" service from start to finish, with customers feeling listened to, reassured, and supported through the stress of restoration work. The consistent thread is that, when handled well, the company can deliver comprehensive results and restore a sense of normalcy and trust for anxious homeowners.

Not every experience is flawless, however. A critical review describes a mold remediation job in a front coat closet where gaps were discovered as part of the mold's cause. The customer stated that Jenkins had previously claimed the gaps would be sealed, but later found mold on the inside of the door, suggesting gaps were only temporarily sealed. The reviewer faulted a project manager for poor communication, noting difficulty in scheduling and a lack of follow?through in responses. This account ends with a clear warning: the owner would not use Jenkins again or recommend them, citing ongoing concerns about communication, accountability, and the quality of repairs.

Other reviews paint a balanced picture, with positive experiences around restoration after different kinds of losses. Tyler, Brandon, and their crew are highlighted for accessibility, punctuality, and respect, with clients appreciating how questions and concerns were handled promptly. A separate account praises Gene and John for managing a water loss rebuild, with Gene overseeing cabinet repairs and meeting initial timelines, while John served as an attentive project manager who kept every phase clearly communicated before, during, and after execution. The overarching message in these pieces is that Jenkins can be a reliable one?stop shop for water mitigation and repairs when the process is well managed and the team remains responsive.

Several stories recount how Jenkins Restoration guided families through the aftermath of serious incidents. After a house fire, clients recount how Brian and Brad issued estimates to the insurer and how Jake, the project manager, stayed accessible and kept repairs and upgrades on track. Kara oversaw contents recovery, documenting damaged or unsalvageable items for insurance replacement and facilitating the careful return of salvageable items. In these narratives, the company is portrayed as offering not just renovation, but a coordinated, compassionate service that helps clients move forward from a chaotic moment with renewed trust in their home's future.

Within this tapestry of experiences, some accounts emphasize the tangible, finish-level outcomes. A family described a completed restoration that left their home looking "brand new," with specific praise for the end result and the professionalism that underpinned every stage of the project. Other testimonials highlight the team's responsiveness to scheduling and accommodations during demanding timelines, including winter conditions, where James, Tyler, and Von were mentioned as keeping homeowners informed and involved.

Finally, a few reviews touch on concerns about how projects are managed and who handles which responsibilities. One account accuses the company of contracting out work and employing project managers with limited construction experience, implying that some repairs were not up to standard and that better accountability and expertise were needed. Despite these criticisms, the more positive reports consistently credit Jenkins Restoration with reliable leadership, attentive staff, and a capacity to restore a home's structure, contents, and atmosphere after traumatic events, with several project managers - notably John Clodfelter - receiving particular praise for clarity, helpfulness, and a reassuring presence through tough, often stressful processes.

This area of Chesapeake, Virginia offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With multiple pharmacies such as Walmart, Rite Aid, CVS, and Walgreens nearby, obtaining medication and healthcare supplies is easily accessible. There are also several dining options including Chick-Fil-A, La Parrilla Mexican Grill, and Golden Corral within a short distance for convenient meals. In terms of medical care, there are reputable physicians' offices such as Family Physicians Of Chesapeake and Allergy & Asthma Specialists in the vicinity. Additionally, there are hospitals like Chesapeake General Hospital and Children's Hospital of the King's Daughters nearby for any medical emergencies. For leisure activities, parks like Chesapeake City Park and FunVille Playground offer opportunities for relaxation and outdoor enjoyment. Overall, this area provides a well-rounded environment with essential services for seniors considering living in this part of Chesapeake.

Pharmacies

• Va Lottery - Walmart (0.9 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (4.2 miles)
• Rite Aid (4.6 miles)
• Walgreens (4.7 miles)
• Walgreens (5.3 miles)
• Walgreens (5.6 miles)

Restaurants

• Chick-Fil-A (1 miles)
• La Parrilla Mexican Grill (1.6 miles)
• Pizza Hut (4.2 miles)
• McDonald's (4.2 miles)
• Wendy's (4.7 miles)
• McDonald's (4.9 miles)
• Golden Corral (5.3 miles)

Physicians

• Family Physicians Of Chesapeake (2.3 miles)
• Allergy & Asthma Specialists (3.7 miles)
• Bryan, Curtis Dr - Chesapeake Integrated Behavioral Healthcare (4.5 miles)
• Group For Women (4.6 miles)
• Allergy & Asthma Specialists (4.6 miles)
• Chesapeake Diagnostic Imaging (4.7 miles)
• Patient First - Battlefield (4.9 miles)

Cafes

• Panera Bread (4.7 miles)
• Starbucks (5.3 miles)
• Panera Bread (6.7 miles)
• Metro Diner (6.8 miles)
• Starbucks (9.5 miles)

Hospitals

• Chesapeake General Hospital (4.8 miles)
• Chesapeake Regional Labor & Delivery (4.8 miles)
• Children's Hospital of the King's Daughters (5.7 miles)
• Bon Secours Maryview Medical Center (8.7 miles)
• Maryview Medical Ambulatory Surgery Recovery (8.7 miles)
• Portsmouth General Hospital (8.9 miles)
• Naval Medical Center Portsmouth (9.1 miles)

Parks

• Chesapeake City Park (5.9 miles)
• Portsmouth City Park (7.8 miles)
• FunVille Playground and Cafe Chesapeake (9.4 miles)
• The Pagoda & Oriental Garden (9.6 miles)

Places of Worship

• Twine Memorial Holy Temple (8.3 miles)
• Westhaven Baptist Church (8.5 miles)

Transportation

• The Tide MacArthur Square Station (9.5 miles)