Jenkins Rest Haven in Chesapeake, VA

Pros

• Jenkins Restoration delivered remarkable quality and professionalism on the project.
• Project managers like John Clodfelter and James Farris were consistently attentive and communicative.
• The crews were prompt, courteous, and thorough, explaining each step of the process.
• The mitigation and restoration teams coordinated with insurance companies with empathy and transparency.
• Homes were restored to better than before with meticulous attention to detail.
• Clients frequently recommend Jenkins Restoration for reliable service and trustworthiness.
• Team members such as Heather, Tyler, DJ, Chris, and Will were repeatedly described as highly professional and capable.
• The company is praised for fast response times and keeping projects on schedule.

Cons

• One reviewer warned others not to use Jenkins Restoration, accusing them of leaving trash and debris, doing sloppy work, and making endless excuses.
• A reviewer claimed the company contracts out work to inexperienced project managers who know nothing about construction, leading to unfinished repairs.
• A reviewer criticized the project manager as the worst in communication and said they would not recommend Jenkins Restoration to anyone.
• A reviewer urged readers to run away from the company, stating they would not recommend them.
• A reviewer stated that a high schooler could do the job better, implying staff incompetence.
• A reviewer described persistent unresponsiveness, noting they never heard back after emails and calls.

Review

Jenkins Rest Haven is best suited for homeowners facing serious property damage who want a high-touch, end-to-end restoration partner that can navigate water, fire, mold, and cluttered insurance processes with a practiced, project-managed approach. The leadership at Jenkins Restoration consistently positions itself as a one-stop shop that can mitigate, repair, and restore, while coordinating with insurers and coordinating a wide array of trades. For families who value proactive communication, reliable schedules, and a clear path from mitigation through reconstruction, this team often delivers a restoration experience that reduces stress and returns a home to a genuinely improved state.

Those weighing alternatives should consider options if the project is relatively small, highly segmented, or if the primary preference is to rely on a single-trade vendor with minimal coordination. Several reviews flag experiences where communication bottlenecks or subcontractor management gaps created friction. Specifically, a few customers encountered project managers who didn't respond promptly or who appeared to outsource work without adequate supervision. For households seeking an ultra-simple, "one contractor, one point of contact" workflow, or for those who want near-flawless consistency across all crews, other firms may present a lower-risk feel.

The strongest case for Jenkins rests on its proven strengths: rapid response during emergencies, thorough mitigation, and a capable, customer-focused project management core. Instances highlighted by satisfied clients show mitigation teams arriving quickly, staying on schedule, and keeping homeowners informed at every step. The project managers - names repeatedly cited with appreciation - tie the work together, coordinate with insurers, and move repairs forward even under tight timelines. In many stories, the result is not merely functional restoration but improvements that restore confidence as well as structure, with staff who explain processes, timelines, and next steps in plain language.

Yet the service record isn't devoid of caution flags. Some reviewers report inconsistent communication from certain project managers, delayed responses, or skepticism about how subcontractors were selected and supervised. There are also remarks about cleanup lapses or missteps in sequencing that required follow-up. These threads are real reminders that, in large-scale restoration, outcomes hinge on reliable leadership at the PM level and rigorous oversight of all subcontractors. For families, this means due diligence is essential: demand a clearly assigned project manager, a written schedule with milestones, and a contract that delineates who handles what and when.

When the positives are weighed against the negatives, Jenkins Restoration still broadens the decision horizon in favor of those facing consequential damage events. The firm earns trust through consistently strongmitigation performance, transparent communication from top-tier PMs, and a track record of finishing jobs on or ahead of schedule. Insurance coordination emerges as a particularly valuable asset, with homeowners often noting that Jenkins not only repairs but also buffers the stress of claims, depreciation, and coverage nuances. The practical upshot is straightforward: for a complex, multi-discipline restoration where every detail matters - drying, debris removal, demolition, rebuild, and return to normalcy - this team tends to outperform competitors who offer piecemeal or slower solutions.

Final guidance: Jenkins Restoration is a leading pick for families needing comprehensive restoration with a service-forward approach, especially when the goal is to restore a home to a higher standard and to navigate insurance processes smoothly. It is less compelling for those who need a lean, low-touch repair or who prioritize a uniformly flawless performance across every subcontractor without the risk of intermittent communication hurdles. In any case, secure a single, clearly identified project manager, insist on a written timeline with regular updates, and verify subcontractor oversight up front. For most households confronting substantial damage, the combination of responsive mitigation, thorough project management, and a proven ability to deliver a repaired, often improved home makes Jenkins Restoration a trustworthy, capable ally.

This area of Chesapeake, Virginia offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. With multiple pharmacies such as Walmart, Rite Aid, CVS, and Walgreens nearby, obtaining medication and healthcare supplies is easily accessible. There are also several dining options including Chick-Fil-A, La Parrilla Mexican Grill, and Golden Corral within a short distance for convenient meals. In terms of medical care, there are reputable physicians' offices such as Family Physicians Of Chesapeake and Allergy & Asthma Specialists in the vicinity. Additionally, there are hospitals like Chesapeake General Hospital and Children's Hospital of the King's Daughters nearby for any medical emergencies. For leisure activities, parks like Chesapeake City Park and FunVille Playground offer opportunities for relaxation and outdoor enjoyment. Overall, this area provides a well-rounded environment with essential services for seniors considering living in this part of Chesapeake.

Pharmacies

• Va Lottery - Walmart (0.9 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (4.2 miles)
• Rite Aid (4.6 miles)
• Walgreens (4.7 miles)
• Walgreens (5.3 miles)
• Walgreens (5.6 miles)

Restaurants

• Chick-Fil-A (1 miles)
• La Parrilla Mexican Grill (1.6 miles)
• Pizza Hut (4.2 miles)
• McDonald's (4.2 miles)
• Wendy's (4.7 miles)
• McDonald's (4.9 miles)
• Golden Corral (5.3 miles)

Physicians

• Family Physicians Of Chesapeake (2.3 miles)
• Allergy & Asthma Specialists (3.7 miles)
• Bryan, Curtis Dr - Chesapeake Integrated Behavioral Healthcare (4.5 miles)
• Group For Women (4.6 miles)
• Allergy & Asthma Specialists (4.6 miles)
• Chesapeake Diagnostic Imaging (4.7 miles)
• Patient First - Battlefield (4.9 miles)

Cafes

• Panera Bread (4.7 miles)
• Starbucks (5.3 miles)
• Panera Bread (6.7 miles)
• Metro Diner (6.8 miles)
• Starbucks (9.5 miles)

Hospitals

• Chesapeake General Hospital (4.8 miles)
• Chesapeake Regional Labor & Delivery (4.8 miles)
• Children's Hospital of the King's Daughters (5.7 miles)
• Bon Secours Maryview Medical Center (8.7 miles)
• Maryview Medical Ambulatory Surgery Recovery (8.7 miles)
• Portsmouth General Hospital (8.9 miles)
• Naval Medical Center Portsmouth (9.1 miles)

Parks

• Chesapeake City Park (5.9 miles)
• Portsmouth City Park (7.8 miles)
• FunVille Playground and Cafe Chesapeake (9.4 miles)
• The Pagoda & Oriental Garden (9.6 miles)

Places of Worship

• Twine Memorial Holy Temple (8.3 miles)
• Westhaven Baptist Church (8.5 miles)

Transportation

• The Tide MacArthur Square Station (9.5 miles)