Park Place Nursing & Rehabilitation Center

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  • Interior

    An indoor setting with tables decorated for autumn, featuring pumpkins and an artwork on the wall.

  • Decor

    A cozy and well-decorated room featuring a TV, a bedside lamp, and floral curtains by the window.

  • Living Room

    A cozy living room featuring a comfortable sofa and a stunning aquarium with blue lighting.

  • Building

    A scenic view of a building surrounded by lush greenery and vibrant flowers.

  • Architecture

    A scenic view of a well-maintained garden with lush greenery and a beautifully designed building in the background.

  • Trees

    A large building with a tiled roof and landscaped entrance.

  • Dining

    A cozy dining area featuring a round table set for a meal, complemented by an artwork hanging above the fireplace.

  • Landscaping

    A beautiful architectural structure under a clear blue sky.

  • Garden

    A serene garden pathway featuring a beautiful fountain and lush greenery.

  • Lobby

    A beautifully designed indoor space featuring arched windows and lush greenery.

  • Exercise Equipment

    A well-equipped rehabilitation gym featuring exercise machines and large windows for natural light.

Park Place Nursing & Rehabilitation Center

2450 East Fifth Street, Tyler, TX 75701

For more information about senior living options: (844) 490-3973

3.4 from 100 reviews
5 stars
56
4 stars
4
3 stars
0
2 stars
2
1 stars
38

Skilled Nursing Facility

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    Overall Review of Park Place Nursing & Rehabilitation Center

    Pros

    • pro The rehab is described as great with friendly and helpful staff.
    • pro Queen in admissions streamlined the process and secured a room for her.
    • pro Queisha from housekeeping delivered a warm welcome and ensured impeccable cleanliness throughout the stay.
    • pro The staff see residents as real people and tailor care to individual needs.
    • pro Nurse Tasha is kind and considerate, helping her mother get up and out of bed.
    • pro The administrator Russell is professional and actively working to improve the facility.

    Cons

    • pro The reviews describe the facility as neglectful and unsafe, risking residents' lives.
    • pro The staff are accused of caring only about money and ignoring patients' needs.
    • pro Residents are said to endure poor nutrition, with meals late, cold, or insufficient for diabetics.
    • pro The environment is described as dirty and poorly maintained, with urine smells and unclean rooms.
    • pro Call buttons frequently do not work, leaving residents without timely assistance.
    • pro There are reports of falls, injuries, and readmissions attributed to neglect.
    • pro Families urge that the facility be shut down or avoided.
    • pro Some reviewers claim the facility would not deserve even a zero-star rating.

    Review

    The collection of experiences surrounding Park Place paints a picture of a facility that elicits wildly different reactions from families and residents. On one end of the spectrum, there are anguished, heartbreaking accounts in which loved ones suffered serious harm after being admitted for rehabilitation. A reviewer describes losing a spouse to neglect that allegedly left him malnourished, septic, and requiring multiple blood transfusions from a bed sore the size of a man's fist, followed by weeks of antibiotics. The writer details meals arriving late and cold, a lack of fruit for a diabetic patient, and linen that was not changed as often as requested. She frames the situation as an urgent, life-threatening failure of care, concluding with a heated vow that the facility must be shut down. This story is followed by others that echo similar concerns: call bells ignored, water and hygiene issues, urine smells, a persistent sense of neglect, and situations in which patients are left to suffer or become seriously ill after what should be routine, attentive care.

    Concurrently, a substantial number of reviews offer a very different, much more positive counter-narrative. Some residents and families speak of Park Place as a good place to be, where staff are friendly, caring, and very responsive to individual needs. One long-term resident describes consistent, supportive treatment and gratitude for the staff who have helped him move toward healing. Several reviewers highlight the strengths of therapists - physical therapy and occupational therapy - calling those teams "top notch" and essential to recovery. The admissions process is praised by some families who felt welcomed and aided by staff such as Queen, who helped secure a room, and Queisha, who contributed to a clean, welcoming environment. The personal touch is frequently cited: greetings from caregivers, thoughtful interactions during visits, and staff who go beyond the basics to make residents feel seen and cared for.

    There are also pragmatic admissions-to-care acknowledgments that add nuance to the overall impression. A reviewer notes that care quality can be highly dependent on what the patient and their family put into the experience, suggesting that engagement and cooperation with staff influence outcomes. Another account emphasizes that care is not perfectly uniform and that "you get what your insurance company pays for," pointing to cost and resource constraints as part of the larger picture. Several reviewers commend administrative leadership and specific individuals - an administrator described as professional and dedicated, and a nurse singled out for kindness and effectiveness - illustrating that strong leadership and dedicated caregivers do exist within the facility.

    Yet the facility is not uniformly praised. A recurrent thread across many reviews is the perception of overwork and systemic strain that can undermine care quality. Critics describe nights where staff are "loud telling jokes" or are unavailable when needed, and meals described as inadequate - either insufficient in quantity, not served at the right times, or not meeting dietary requirements. Problems with cleanliness, housekeeping, and maintenance recur in multiple accounts: rooms that smell, call lights that fail to trigger assistance, showers and bathrooms that are not consistently functional, and linen or supply shortages that leave residents uncomfortable or exposed. Some families recount specific incidents in which call lights went unanswered for extended periods, or where patients were found in distress or without timely assistance, leading to hospital readmissions or worse. The fear and frustration voiced by these reviewers is palpable, with some suggesting regulatory action or escalation to oversight bodies.

    Against this backdrop of strong feelings - ranging from urgent alarm to steadfast praise - the narrative emphasizes that Park Place represents a spectrum of care experiences rather than a single, uniform reality. Positive testimonials frequently highlight individualized attention, therapeutic progress, and genuine appreciation for staff who treat residents like people with dignity. Negative testimonials underscore serious concerns about neglect, safety lapses, and basic comfort that put residents at risk and cause lasting distress for families. Taken together, the reviews convey a facility that in some cases provides meaningful, compassionate rehabilitation and in others falls short in ways that threaten safety and well-being.

    For families weighing Park Place, the stories suggest a few practical takeaways. First, there is significant variability in experiences, so firsthand visits, direct conversations with admissions and care teams, and in-depth review of the latest patient updates are crucial. Second, while some staff members are repeatedly praised for their professionalism and kindness, there are also consistent warnings about call systems, hygiene, and timely care that should not be ignored. Third, the financial and staffing realities noted in some reviews imply that ongoing, proactive communication about care plans, meals, and daily routines may be especially important to ensure that a loved one's needs are clearly understood and met. Finally, the breadth of responses - from devastatingly negative to deeply appreciative - serves as a reminder that individual experiences can diverge greatly within the same facility, reinforcing the need for careful, on-site assessment and ongoing advocacy when a loved one is receiving rehabilitation or long-term care.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tyler Pounds (8 miles away) Tyler Pounds (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Park Place Nursing & Rehabilitation Center in Tyler, TX is a senior living community that offers assisted living services for individuals who require assistance with daily activities. Our community is designed to provide a comfortable and supportive environment for our residents.

    Our amenities are tailored to enhance the quality of life for our residents. We have a beauty salon where residents can get pampered and feel their best. Each room is equipped with cable or satellite TV for entertainment. Our community-operated transportation service ensures that residents have easy access to nearby destinations such as shopping centers and recreational areas.

    For those who enjoy technology, we have a computer center with internet access. Our dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our experienced staff. We also have a small library where residents can enjoy reading and expanding their knowledge.

    To promote wellness, we offer a fitness room equipped with exercise equipment and fitness programs tailored to each individual's needs. Residents can also enjoy spending time outdoors in our beautiful garden or outdoor spaces. Our wellness center provides various services to support the physical and mental well-being of our residents.

    In terms of care services, we have a 24-hour call system in place to ensure that help is always available when needed. Our trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken properly.

    We understand that some individuals may have special dietary restrictions or require specific meal preparations due to diabetes or other conditions. Our dining services accommodate these needs by providing specialized diets.

    At Park Place Nursing & Rehabilitation Center, we believe in promoting an active and engaging lifestyle for our residents. We offer concierge services to assist with planning day trips and resident-run activities that encourage socialization and participation within the community.

    Our location in Tyler, TX provides convenient access to nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that our residents have easy access to essential services and amenities within the community.

    Overall, Park Place Nursing & Rehabilitation Center in Tyler, TX is committed to providing personalized care, a variety of amenities, and a supportive environment for our residents to thrive and enjoy their golden years.

    Videos

    Nearby Places of Interest

    Physicians

    • Leo W Mack (0.1 miles)
    • Tyler Retina Consultants (1.1 miles)
    • Sigal Heart Center (1.1 miles)
    • Allergy Partners of East Texas (1.1 miles)
    • Wallis Dermatology Associates (Tyler Location) (1.2 miles)
    • Langsjoen Clinic (1.2 miles)
    • Trinity Clinic Podiatry (1.2 miles)

    Restaurants

    • Posados Cafe (0.1 miles)
    • Jucy's Hamburgers (0.2 miles)
    • Whataburger (0.3 miles)
    • Happy's Fish House (0.3 miles)
    • Taco Bell (0.3 miles)
    • Villa Montez (0.9 miles)
    • The Catch (1.2 miles)

    Pharmacies

    • CVS Pharmacy (0.1 miles)
    • Brookshire's (0.2 miles)
    • Walmart Pharmacy (0.8 miles)
    • Nu Tech (1.1 miles)
    • Craig Pharmacy (1.1 miles)
    • ASP Cares (1.1 miles)
    • Walgreens (1.6 miles)

    Hospitals

    • Medigy (0.4 miles)
    • Trinity Mother Frances Hospital And Clinics (1.3 miles)
    • East Texas Medical Center Regional Healthcare System (1.3 miles)
    • East Texas Medical Center Specialty Hospital (1.3 miles)
    • Fresenius USA (1.4 miles)
    • Dialysis Access Center Of Tyler (1.4 miles)
    • Christus Trinity Mother Frances Rehabilitation Hospital, a partner of Encompass Health (1.4 miles)

    Places of Worship

    • Tyler Tabernacle (0.7 miles)
    • Green Acres Baptist Church (1.3 miles)
    • Cathedral of the Immaculate Conception (2 miles)
    • Bethel Bible Church of Tyler (2.1 miles)
    • College Hill Baptist Church (2.8 miles)

    Cafes

    • HTeaO (0.9 miles)
    • Corner Bakery Cafe (1.5 miles)
    • The Foundry Coffee House (2.1 miles)

    Frequently Asked Questions

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