Colonial Tyler Care Center

Pros

• The staff at Colonial Tyler Care Center were described as friendly and helpful by a volunteer who toured the facility.
• Several clients expressed gratitude for how well the staff treated them, highlighting a positive atmosphere.
• The dining hall offered good meals, with one visitor noting that the food was tasty during their visit.
• The facility was noted to be clean, with no unpleasant odors, which is often a concern in nursing homes.
• A previous employee shared positive experiences about the care provided at Colonial Tyler Care Center, contributing to its reputation as a commendable place for residents.

Cons

• The staff and administration at Colonial Tyler Care Center are described as unappreciated, short-staffed, and underpaid.
• Patients' rooms are reported to be filthy, with issues like bed sores and a lack of hygiene care.
• There are numerous complaints about the presence of roaches and other pests throughout the facility.
• Residents were allegedly inappropriately discharged without following proper eviction procedures.
• The quality of food served is criticized as cold and unfit to eat.
• Staff members exhibit rudeness and disrespect towards residents.
• The facility's equipment and furnishings appear outdated, with some being over 50 years old.

Review

Colonial Tyler Care Center has garnered a highly polarized reputation, reflecting a stark dichotomy in the experiences of residents and their families. The facility faces serious accusations regarding its treatment of elderly residents, particularly concerning discharges and living conditions. Numerous reviews highlight alarming practices where medically cleared residents were allegedly refused readmission to their homes after emergency room visits, leaving vulnerable individuals on the streets. This situation raises substantial ethical and legal concerns; by law, these residents are entitled to an eviction process that respects their rights as tenants. Critics argue that these actions exemplify a profound lack of compassion and professionalism from Colonial Tyler Care Center's administration.

The grievances extend beyond discharge practices to encompass broader issues within the facility itself. Reviews repeatedly cite an unkempt environment rife with cleanliness problems—claims of roaches, water bugs, and overall filth are distressing testimonies from both residents' family members and staff alike. Concerns about hygiene in patient care have been alarming; complainants note inadequate attention paid to basic needs such as showers or proper sanitation practices among nursing staff, with some reporting instances where handwashing was neglected entirely. The consistent mentions of bedsores among patients further illustrate systemic failures in providing adequate care.

Concerning the staff’s treatment within the facility, several reviews express dissatisfaction regarding employee working conditions. Reports indicate that personnel feel overworked, underappreciated, and underpaid—a sentiment that reflects on the quality of care administered to residents. Anonymous accounts describe an environment where support is scarce due to chronic understaffing issues, which undoubtedly hampers operational efficiency and undermines morale among workers eager to provide compassionate service.

Yet amidst these negative reviews exists a contrasting narrative from others who have interacted with Colonial Tyler Care Center—some report positive experiences that stand out against the backdrop of widespread criticism. A recent visitor shared a sense of optimism after touring the facility for potential volunteer work in hospice care; this individual found the center notably clean and well-organized compared to other nursing homes in East Texas. Positive interactions with staff members who reportedly treated clients with kindness made a significant impression on this observer.

Further enhancing this divide are comments related specifically to staff member attitudes towards patients; while some reviewers mention rudeness and disrespectful behavior from certain employees, others saw firsthand how friendly interactions characterized daily life at Colonial Tyler Care Center. Testimonials revealing that clients praised supportive staff create confusion for those attempting to discern reliable insights about life within its walls.

Despite these varying perspectives, one crucial takeaway is clear: Colonial Tyler Care Center is at a crossroads requiring urgent reevaluation of its protocols regarding resident care and operational management. As long-term facilities are entrusted with serving society’s most vulnerable populations—our elderly citizens—it becomes imperative for them not only to meet legal obligations but also embody compassion fundamentally integral to healthcare environments.

In summary, while it seems apparent there are some dedicated employees striving for quality care inside Colonial Tyler Care Center, prevailing narratives paint a troubling picture riddled with critical concerns over administration decisions affecting resident welfare along with subpar living conditions overall. A concerted effort must be directed toward rectifying these issues if they hope not just survive but thrive as advocates for dignity in eldercare moving forward.

Pharmacies

• Nu Tech (0.1 miles)
• Craig Pharmacy (0.4 miles)
• ASP Cares (0.5 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1 miles)
• Smart Rx Pharmacy (1.1 miles)
• Brick Street Pharmacy (1.1 miles)

Physicians

• Allergy Partners of East Texas (0.2 miles)
• Langsjoen Clinic (0.2 miles)
• Sigal Heart Center (0.2 miles)
• Wallis Dermatology Associates (Tyler Location) (0.2 miles)
• Trinity Clinic Podiatry (0.3 miles)
• Trinity Clinic Endocrinology (0.4 miles)
• Tyler Cardiovascular Consultants (0.4 miles)

Hospitals

• East Texas Medical Center Specialty Hospital (0.4 miles)
• East Texas Medical Center Regional Healthcare System (0.4 miles)
• Trinity Mother Frances Hospital And Clinics (0.4 miles)
• Trinity Mother Frances (0.4 miles)
• Fresenius USA (0.5 miles)
• Dialysis Access Center Of Tyler (0.5 miles)
• Trinity Mother Frances Health (0.7 miles)

Restaurants

• Catfish King (0.4 miles)
• The Catch (0.6 miles)
• Whataburger (0.7 miles)
• Happy's Fish House (0.7 miles)
• Jucy's Hamburgers (0.9 miles)
• Don Juan Mexican Restaurant (0.9 miles)
• Posados Cafe (1 miles)

Cafes

• HTeaO (0.4 miles)
• The Foundry Coffee House (1.2 miles)
• Corner Bakery Cafe (1.8 miles)

Places of Worship

• Cathedral of the Immaculate Conception (1.1 miles)
• Bethel Bible Church of Tyler (1.2 miles)
• Green Acres Baptist Church (1.3 miles)
• Tyler Tabernacle (1.7 miles)
• College Hill Baptist Church (1.8 miles)
• Tyler Christian Fellowship (2.7 miles)