Colonial Tyler Care Center in Tyler, TX

930 South Baxter, Tyler, TX 75701

For more information about senior living options: (844) 490-3973

4.1 from 105 reviews
5 stars
70
4 stars
11
3 stars
5
2 stars
2
1 stars
17

Skilled Nursing Facility

Overall Review of Colonial Tyler Care Center

Pros

  • pro AVIR at Rose Trail is described as one of the best long-term care facilities in town.
  • pro Under new management, Rose Trail provides wonderful customer service.
  • pro The staff is great and the environment is welcoming.
  • pro The facility is clean and bright, with friendly and welcoming staff.
  • pro The activities department runs a great program and keeps residents engaged.
  • pro The rehab department is fantastic, with caring and helpful clinicians.
  • pro The receptionist greets visitors with a warm smile, reflecting good guest service.
  • pro Rose Trail is described as a great place to bring a loved one, with helpful staff and an active program.

Cons

  • pro Rose Trail is described as suffering from a chronic lack of care, coordination, and communication, leading to a recommendation against it.
  • pro Staff are said to be unresponsive, with callbacks frequently missed and referrals that never materialize.
  • pro Families report no clear updates on physical therapy or complete medical reports, only vague information about an "old fracture."
  • pro The facility allegedly ignores direct requests and provides misleading or incomplete information, sometimes requiring families to pay out-of-pocket for inconsistent care.
  • pro There are accounts of continued refusals to communicate or transport to requested doctors, signaling poor coordination with family and providers.
  • pro Living conditions and safety are criticized, including reports of odor, neglect, and multiple hospital transports due to lack of care.
  • pro Colonial Tyler Care Center is described by some reviewers as the worst, with filthy rooms, roaches, rude staff, and mismanagement; there are also claims of residents being evicted to emergency rooms and left without a home.

Review

Colonial Tyler Care Center in Tyler, TX is most appropriate for families seeking a long-term care or rehab setting that emphasizes warmth, a bright, clean campus, and robust social programming. The community earns points for a welcoming atmosphere, consistent smiles from front desk staff, and a clearly active activities team that keeps residents engaged. When the environment is well-maintained and residents appear comfortable, this campus can feel like a well-run home where routines and programmatic offerings help with daily life.

Prospective buyers should also recognize who may want to consider alternatives. The most serious red flags in the reviews center on care coordination and consistency of medical follow-through. Families report repeated difficulties obtaining referrals, coordinating with outside doctors and PCPs, and getting timely updates on therapy starts or physician reports. For those whose decision hinges on reliable, transparent communication and seamless medical coordination, other options in Tyler may offer more predictable workflows and closer oversight.

On the positive side, the strongest offsets come from the facility's people and programs. Many reviewers praise friendly, engaged staff across shifts, a proactive activities department, and a rehabilitation team that delivers meaningful therapy and recovery support. Administration is described as approachable, with leadership that prioritizes operations and resident well-being. When the care team operates smoothly, families note improved daily experiences, more responsive caregiving, and a generally hopeful, respectful tone throughout the resident's stay.

Yet, the main cons are substantive and persistent. Families recount ongoing issues with communication: messages to staff are not returned promptly, referrals are not sent as requested, and family advocates must repeatedly press for essential information. There are reports of missed medical appointments and conflicting directions about where and with whom care should occur. Several accounts describe lapses in daily care - delays in bathing, inconsistent hygiene, and even odors or cleanliness concerns in certain areas. Some reviews include alarming anecdotes about patient safety and rights, including transfers or discharges handled abruptly, and accusations of mismanagement in handling personal belongings or finances. While not universal, these concerns repeatedly surface and cannot be dismissed.

The calculus of pros versus cons tends to favor or undermine this community depending on what families can demand and how engaged they are willing to be. If a resident's needs center on high-quality rehab services, meaningful daily activities, and a nurturing, friendly staff, Colonial Tyler can deliver strong value - provided the medical coordination is actively managed by a family advocate or a designated point person within the care team. The positives around atmosphere, staff rapport, and activity programming are meaningful and hard to replicate when they are functioning well. However, if reliability, rigorous care coordination, and demonstrable accountability are non-negotiables, the cons may erode confidence over time.

For families weighing a move, concrete steps help clarify fit. Request a direct, written care plan with clear timelines for routine assessments, PT/OT initiation, and outside referrals; insist on a single coordinator or social worker as the point of contact; arrange meetings with the DON and ADON to gauge response times and problem-solving approaches; and observe care during different shifts to assess consistency. Verify current staffing levels, and ask for a recent quality or incident history, including responses to any prior documented concerns. If these conditions are met and ongoing communication improves, Colonial Tyler Care Center can be a solid, compassionate choice.

Ultimately, this campus suits families who are prepared to partner actively in care management and who value a lively, personable environment as a backdrop to solid rehabilitation and activity options. For those who require near-perfect coordination, transparent, timely updates, and consistently seamless medical referrals, alternatives may offer greater peace of mind. The right decision hinges on whether the family can establish a reliable advocacy framework within the facility - and on whether the administration sustains a culture of accountability that aligns care quality with the warm, welcoming atmosphere the campus can project.

Features

Housing

  • 76 resident community capacity 76 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tyler Pounds (7 miles away) Tyler Pounds (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Colonial Tyler Care Center in Tyler, TX is a vibrant assisted living community offering a wide range of amenities and care services for seniors. With a focus on providing a comfortable and enriching environment, residents can enjoy a variety of amenities such as a beauty salon, cable or satellite TV, computer center, fitness room, gaming room, and small library. The community also features outdoor spaces including gardens where residents can relax and enjoy the fresh air.

For dining options, residents can indulge in restaurant-style dining with special dietary restrictions taken into consideration. The care center also offers assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and assistance with diabetes diets are provided to ensure the well-being of all residents.

To keep residents engaged and active, a diverse range of activities are offered including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The community also provides concierge services to assist with any needs or requests.

The location of Colonial Tyler Care Center is incredibly convenient with several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals located nearby. Transportation arrangements are available for both non-medical purposes as well as transportation to doctors' appointments.

With its array of amenities and care services combined with its convenient location close to various establishments and healthcare facilities, the Colonial Tyler Care Center provides an exceptional assisted living experience for seniors in Tyler, TX.

Nearby Places of Interest

Pharmacies

  • Nu Tech (0.1 miles)
  • Craig Pharmacy (0.4 miles)
  • ASP Cares (0.5 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1 miles)
  • Smart Rx Pharmacy (1.1 miles)
  • Brick Street Pharmacy (1.1 miles)

Physicians

  • Allergy Partners of East Texas (0.2 miles)
  • Langsjoen Clinic (0.2 miles)
  • Sigal Heart Center (0.2 miles)
  • Wallis Dermatology Associates (Tyler Location) (0.2 miles)
  • Trinity Clinic Podiatry (0.3 miles)
  • Trinity Clinic Endocrinology (0.4 miles)
  • Tyler Cardiovascular Consultants (0.4 miles)

Hospitals

  • East Texas Medical Center Specialty Hospital (0.4 miles)
  • East Texas Medical Center Regional Healthcare System (0.4 miles)
  • Trinity Mother Frances Hospital And Clinics (0.4 miles)
  • Trinity Mother Frances (0.4 miles)
  • Fresenius USA (0.5 miles)
  • Dialysis Access Center Of Tyler (0.5 miles)
  • Trinity Mother Frances Health (0.7 miles)

Restaurants

  • Catfish King (0.4 miles)
  • The Catch (0.6 miles)
  • Whataburger (0.7 miles)
  • Happy's Fish House (0.7 miles)
  • Jucy's Hamburgers (0.9 miles)
  • Don Juan Mexican Restaurant (0.9 miles)
  • Posados Cafe (1 miles)

Cafes

  • HTeaO (0.4 miles)
  • The Foundry Coffee House (1.2 miles)
  • Corner Bakery Cafe (1.8 miles)

Places of Worship

  • Cathedral of the Immaculate Conception (1.1 miles)
  • Bethel Bible Church of Tyler (1.2 miles)
  • Green Acres Baptist Church (1.3 miles)
  • Tyler Tabernacle (1.7 miles)
  • College Hill Baptist Church (1.8 miles)
  • Tyler Christian Fellowship (2.7 miles)

Frequently Asked Questions

Where is Colonial Tyler Care Center?

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