Lakeside Nursing And Rehabilitation Center

Pros

• The Lakeside Nursing and Rehabilitation Center is very clean and has restricted movement due to COVID, which ensures safety.
• The care and services at Lakeside Nursing and Rehabilitation Center have been satisfactory for the reviewer.
• The staff at Trisun Care Center took excellent care of the reviewer's father during his stay.
• The staff at Trisun Care Center kept the rooms clean and changed the residents regularly, indicating good hygiene practices.
• The administration at Trisun Care Center was understanding and quickly refunded the remaining payment after the father's passing, showing empathy towards the family's situation.
• Lakeside Care Center was described as clean by a reviewer.
• The beds at Lakeside Care Center were comfortable according to a reviewer.
• The staff at Lakeside Care Center was friendly according to a reviewer.

Cons

• The staff at Trisun Care Center was unresponsive and the care seemed inadequate.
• The hallway at Trisun Care Center often smelled of urine.
• A mishap occurred at Trisun Care Center where the resident was found naked in bed next to the AC unit.
• Lakeside Nursing and Rehabilitation Center didn't file an incident report for a serious injury until the complaint was filed.
• There seemed to be insufficient workers at Lakeside Care Center, which affected the experience of residents.
• The food at Lakeside Care Center was described as bland-looking.
• Trisun Care Center didn't know how to properly handle a resident with dementia and chronic UTIs, leading to worsening symptoms.
• Towards the end, staff at Trisun Care Center would share embarrassing stories about the resident with family members, causing frustration and anger.
• It was mentioned that anyone with cognitive issues should not be in a nursing home like Trisun Care Center.

Review

Lakeside Nursing and Rehabilitation Center is highly praised by one reviewer who speaks highly of its cleanliness and strict COVID-19 protocols. They express satisfaction with the care and services provided, as well as their overall experience with the facility and administration.

However, Trisun Care Center receives a contrasting review from another individual who had their mother as a resident there for six months. They highlight unresponsive staff, inadequate care, and a persistent smell of urine in the hallways. The reviewer also shares concerning incidents where an employee used medical equipment without proper authorization, finding their mother naked near an AC unit on multiple occasions, and a serious injury that was not promptly reported to the state regulatory authorities.

On a more positive note, another individual recounts their father's two-week stay at Lakeside Nursing and Rehabilitation Center before his passing. They commend the excellent care received by their father, emphasizing the friendly staff's hygiene practices and attention to detail in changing him regularly. The reviewer appreciates the pleasant ambiance of the facility, including the clean-smelling environment and efforts made by the laundry service to prevent clothes from being lost. Additionally, they express gratitude for being allowed to stay with their father during his final moments and receiving a swift refund when he passed away halfway through the month.

Another reviewer has mixed feelings about Lakeside Care Center. While acknowledging its cleanliness and comfortable rooms, they mention concerns regarding staffing shortages which impacted their friend's experience. The food is described as bland-looking but satisfactory overall.

Lastly, Trisun Care Center receives criticism from yet another individual whose mother initially had a fine experience there. However, chronic urinary tract infections (UTIs) led to increased combative behavior due to her dementia. The reviewer feels that staff members were ill-prepared to handle this situation effectively. Eventually, on Thanksgiving Day, they were deeply disappointed when their mother was sent to the hospital after what they describe as increasingly poor treatment at Trisun Care Center. They express frustration at staff members complaining about their mother's behavior, ultimately believing that those with cognitive issues should not be placed in a nursing home setting.

In conclusion, the reviews paint a varied picture of these facilities. While Lakeside Nursing and Rehabilitation Center receives positive feedback for its cleanliness, COVID-19 protocols, and quality care, Trisun Care Center is criticized for unresponsiveness, inadequate care, and mishandling of incidents. Each reviewer shares their unique experiences, highlighting both positive aspects and areas for improvement within these nursing home environments.

Restaurants

• Chuy's (0.3 miles)
• Hooters (0.4 miles)
• Whataburger (0.4 miles)
• Grand Tequila (0.6 miles)
• IHOP (0.6 miles)
• Dimassi's Mediterranean Buffet (0.7 miles)
• Cracker Barrel (0.8 miles)

Cafes

• Panera Bread (0.4 miles)
• Starbucks (0.5 miles)
• Starbucks (0.8 miles)
• Dutch Bros Coffee (0.9 miles)
• Spoons (2.8 miles)
• Starbucks (3.2 miles)
• Cajun Coffee Shack (3.9 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)
• Walmart Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.2 miles)

Parks

• Lackland Terrace Park (1.7 miles)
• Ground Control Trampoline Park (2 miles)

Physicians

• Gonzaba Medical Group (2.1 miles)
• Brown Retina Institute (2.2 miles)
• South Texas Allergy & Asthma Medical Professionals (2.2 miles)
• Allergy, Asthma and Immunology Associates of South Texas (2.2 miles)
• Advanced Spine & Pain Center (2.8 miles)
• San Antonio Endocrinology & Diabetes Care (3.3 miles)
• Westover Hills Women's Health (3.4 miles)

Places of Worship

• Masjed Beit El Magdes (2.2 miles)
• Chapel Hill United Methodist Church (2.8 miles)
• Muslim Mosque Lackland AFB (4.1 miles)

Hospitals

• Baptist Emergency Hospital (2.8 miles)
• Wilford Hall Ambulatory Surgical Center (3.2 miles)
• Reid Health Services Clinic (3.8 miles)

Theaters

• Flix Brewhouse (3.4 miles)
• Santikos Casa Blanca (5.2 miles)