Westover Hills Rehabilitation And Healthcare in San Antonio, TX
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9922 State Highway 151, San Antonio, TX 78251
For more information about senior living options: (844) 490-3973
The staff were exceptionally friendly and attentive. The facility was clean, bright, and well maintained. The nursing, PT, OT, and SLP teams provided thorough, compassionate care. The check-in process and security technology were smooth and impressive. Family members observed caring, respectful interactions between staff and patients. The atmosphere was welcoming, lively, and reassuring. The reception and front desk staff were helpful and pleasant. Residents and their families felt safe, comfortable, and well cared for.
The facility had filthy conditions and terrible customer service, with staff rude to employees. The reviewers felt the rehab center was money-hungry and cared more about finances than patients. A family reported medications were not provided for over 24 hours, rooms were dirty, and diabetic-friendly food options were lacking. The vending machines did not work and staff dismissed responsibility for them taking money. One patient suffered very poor care, including a fall and a delay in medical evaluation, and subsequently died. The facility was described as expensive, even though it was clean and well-kept. Some reports mentioned being short-staffed, leading to gaps in care.Westover Hills Rehabilitation and Healthcare Center in San Antonio is best suited for seniors who need post-acute rehabilitation and want a clean, engaging environment where therapy is thorough and staff are consistently accessible. It serves as a solid option for recovering from surgery (such as hip or heart procedures), strokes, or other impairments requiring PT, OT, and SLP, with an emphasis on active therapy and daily activities. Families seeking a facility that feels like a community - bright, modern, and well-maintained - will find this location appealing. The setting, security-minded check-in, and staff familiarity with residents support a smooth, reassuring transition from hospital to home.
Those considering alternatives should weigh cost sensitivity and long-term care expectations. A few families raise concerns about the price tag and the potential impact of insurance-driven decisions at the end of a stay. For loved ones who require sustained, long-term medical focus beyond rehab, or who need a highly specialized dietary program or more intensive medical oversight, it can be prudent to compare options. Also, if budget constraints are tight, or if there is a strong preference for a lower staff-to-resident ratio or a more expansive menu with diabetic-friendly choices, looking at other communities may be worthwhile.
On the plus side, the pros consistently point to a strong, resident-centered experience. The facility is clean, spacious, and aesthetically pleasing, with a lively, modern ambiance and well-kept surroundings. Therapy is a standout - PT, OT, and SLP are described as engaged and effective, with residents showing meaningful gains. Front-desk and admission interactions are reassuring, with staff who greet visitors warmly and explain processes clearly. Families frequently note that staff know residents well, communicate well, and treat patients with respect and genuine care, creating a sense of home and security that supports recovery.
Nonetheless, a small portion of reviews highlight notable cons that deserve consideration. A single, highly critical account describes filthy conditions and poor customer service, underscoring that experiences can vary by shift or staff team. Other recurring concerns center on the end-of-stay billing conversation, where some families felt pressed to address financial matters beyond medical necessity. There are occasional comments about food options not meeting all dietary needs (notably for diabetics) and about younger staff needing to deepen compassion for elders. Acknowledging these voices is essential for families planning ahead and asking pointed questions during tours and admissions.
Despite the occasional negatives, the key advantages largely offset the concerns. The combination of a clean, well-run environment, robust and goal-oriented therapy, and a staff culture that values communication and personal attention translates into tangible rehab successes and higher satisfaction. The sense that clinicians, therapists, and front-dline caregivers are coordinated and aligned with family goals reduces stress and accelerates progress. The facility's security, open lines of communication, and relationship-driven approach - evident in the way staff remember residents' names and needs - create a trustworthy framework for recovery and daily living.
The practical takeaway is clear: Westover Hills is a strong choice for families prioritizing high-quality rehabilitation in a professional, friendly setting. It works best for short- to mid-term rehab after surgery or acute illness, with an emphasis on active therapy, comprehensive staff availability, and family-inclusive planning. Prospective residents should verify current staffing levels, inquire about dietary accommodations (especially if diabetes or other restrictions apply), and discuss discharge planning and insurance navigation up front. If cost is a primary concern or long-term, around-the-clock medical needs are anticipated, exploring alternatives with different pricing structures or longer-term care focuses may be warranted. For many families, a visit to meet the therapy team, the admissions director, and several frontline staff will reveal a care dynamic that can power a confident return to independence.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westover Hills Rehabilitation And Healthcare in San Antonio, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community prioritizes convenience and leisure by providing on-site beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet access. Additionally, residents can enjoy the beautiful outdoor spaces including gardens and have access to community-operated transportation for various needs such as shopping or social outings.
The dining experience at Westover Hills is exceptional with a restaurant-style dining room where residents can enjoy delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that each resident's unique needs are met.
Care services provided include 24-hour call system for emergencies or assistance, 24-hour supervision to ensure safety, assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists with medication management and provides diabetes diet support. A mental wellness program is offered to promote emotional well-being among the residents.
Residents can stay active through various fitness programs organized by the community. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage social interaction among peers. Scheduled daily activities ensure that there is always something engaging for everyone.
Westover Hills is conveniently located near numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are made for non-medical purposes as well as scheduled transportation to doctors' appointments.
In summary, Westover Hills Rehabilitation And Healthcare provides a comprehensive assisted living experience where residents can enjoy comfortable accommodations along with various amenities and care services tailored to their individual needs.
Westover Hills Rehabilitation And Healthcare is located at 9922 State Highway 151, San Antonio, TX 78251 in Bexar County, Texas
Westover Hills Rehabilitation And Healthcare on seniors.fyi includes 11 photos including images showing interior, building, architecture, entrance, salon, lighting, lobby, healthcare, and more.
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