Beacon Harbor Healthcare And Rehabilitation

Pros

• The residents at Beacon Harbor are engaged and active in activities, contributing to a happy and content atmosphere.
• The staff at Beacon Harbor is described as friendly, helpful, and compassionate, creating a welcoming environment for residents.
• The facility is consistently clean and well-maintained, contributing to a positive living experience.
• Residents have access to enjoyable activities like bingo, enhancing their social engagement.
• The food provided at Beacon Harbor is reported to be good, with fresh ingredients used in meals.
• The rehabilitation unit offers a thoughtful approach by transitioning patients to more independent living situations before discharge, ensuring they are prepared for self-care.
• Many families express gratitude for the care their loved ones receive at Beacon Harbor, noting improvements in clarity of mind and overall happiness since moving there.

Cons

• The reviewer felt deceived into thinking Beacon Harbor would be a good place for their father, citing frustrating communication and rude staff during visits.
• An individual reported that their father did not receive a shower for the first two weeks of his stay, raising concerns about the quality of care.
• The reviewer expressed dissatisfaction with the facility's response to a medical emergency, insisting on taking their father to the hospital despite staff claims it wasn't necessary.
• A complaint was made regarding lost personal items, including hearing aids, hinting at negligence in resident property management.
• One review described the development of a stage 4 decubitus ulcer on a resident due to inadequate movement and cleaning, ultimately leading to their death.
• The reviewer accused state authorities of lying about the condition upon admission and asserted that proper care was not provided by the facility.
• Some residents suggested that while there are compassionate workers at the facility, many staff members seem indifferent toward the residents' wellbeing.

Review

Beacon Harbor Healthcare and Rehabilitation has received a diverse range of reviews from family members of residents, reflecting various experiences with the facility. One common theme among many positive reviews highlights the significant improvements some residents have experienced after moving to Beacon Harbor. For instance, one family noted that their mother had been unhappy in her previous assisted living facility but found happiness and contentment at Beacon Harbor. Visitors observed her engagement in activities, her increased clarity of mind despite advanced dementia, and even moments of joy, such as hugging staff members who reciprocated the affection. This transformation filled the family with gratitude, as they felt they had "gotten their mom back" for precious moments.

Many users expressed satisfaction with the cleanliness and overall environment of Beacon Harbor. One reviewer mentioned that although it is not a brand-new facility, it is well-maintained, with diligent staff efforts keeping spaces tidy. The resident’s personal experience highlighted that their relative was placed in a clean room and enjoyed good food alongside engaging activities like bingo. These elements contribute positively to the overall atmosphere within the facility and help create a sense of community among both staff and residents.

The staff at Beacon Harbor has also drawn praise for their helpfulness and dedication to residents’ well-being. Several families expressed appreciation for individual caregivers who went above and beyond in ensuring proper communication regarding loved ones' care needs. One reviewer specifically acknowledged a staff member named KH as an “Angel” for always keeping them informed about important details related to their mother's care. Such personalized attention makes families feel valued and reassured about their loved ones' experiences at the facility.

However, not all feedback was positive; some families reported deeply troubling experiences that highlighted deficiencies in care. One review stands out starkly against positives shared by others: a disappointed family recounted frustrations stemming from poor communication when trying to reach out about their father’s care needs. They noted an alarming lack of basic hygiene practices—specifically highlighting that their father did not receive showers for two weeks after admission—and were disturbed by inadequate medical responses when serious health concerns arose. Despite having original hopes for quality care upon admitting their father, this family's experience ultimately led them to regret their choice.

Another heart-wrenching account detailed tragic outcomes linked to inadequate attention given to patient needs at Beacon Harbor. A grieving family described how their loved one developed severe complications from neglect during treatment—culminating in death due to untreated pressure ulcers attributed directly to insufficient caregiver intervention during essential cleaning routines or movement protocols. Their assertion that deceitful practices misled them into trusting Beacon Harbor further reflects significant concern regarding accountability within its operations.

In addition to these troubling accounts, some reviewers highlighted other commendable aspects of Beacon Harbor's rehabilitation unit dedicated primarily for recovery patients. Positioned conveniently near local hospitals, this unit boasts highly trained professionals—occupational therapists (OTs), physical therapists (PTs), and speech therapists—who demonstrate professionalism while providing support tailored around individual rehabilitation needs. Moreover, prior to discharge from this unit, patients are transitioned into an independent living-like setup where they can practice self-sufficiency under careful observation—a measure indicative of thorough preparation before returning home.

Overall, while many families express heartfelt appreciation for positive interactions experienced at Beacon Harbor Healthcare & Rehabilitation—particularly emphasizing dedicated staff members who foster understanding relationships—there remain stark contrasts portrayed through negative reviews addressing substantial lapses regarding patient care standards which provoke serious reflection on operational practices adopted by its administration team going forward.

This part of Rockwall, Texas offers a variety of medical services within close proximity, including internal medicine clinics, endocrinology specialists, and surgical centers. Several pharmacies are also conveniently located nearby for prescription needs. In terms of amenities, there are popular cafes such as Starbucks and Panera Bread for socializing or grabbing a quick bite to eat. Places of worship like Crossroads Church and Lake Pointe Church provide spiritual support for residents. The area features a mix of dining options ranging from fast food chains like Wendy's to Mexican bistro Chiloso. For entertainment, there is a Cinemark theater nearby. Nature enthusiasts can enjoy outdoor activities at parks like Squabble Creek Trail and Wylie Community Park. Additionally, Texas Health Presbyterian Hospital Rockwall is available for any medical emergencies that may arise in the neighborhood.

Physicians

• Internal Medicine Clinic PA (0.2 miles)
• Southern Endocrinology (1.2 miles)
• Rockwall Family Medicine (2.5 miles)
• Rpsc Hand & U.E. Rehabilitation (2.6 miles)
• Regional Plastic Surgery Center (2.6 miles)
• Crossroads Women's Health (2.6 miles)
• Rockwall Surgery Center (2.8 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (2.7 miles)
• Walmart Pharmacy (2.8 miles)
• Walgreens (2.8 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.3 miles)

Cafes

• Starbucks (1 miles)
• Panera Bread (2.6 miles)
• Eggsquisite Cafe (2.9 miles)
• Starbucks (3.2 miles)
• Starbucks (4.1 miles)
• Black Rock Coffee Bar (6.3 miles)
• Starbucks (6.6 miles)

Places of Worship

• Crossroads Church (1.8 miles)
• Lake Pointe Church (2.8 miles)
• First United Methodist Church (3.2 miles)
• First Christian Church (3.5 miles)
• Lakeshore Church (6.1 miles)
• Casa View Baptist Church (6.7 miles)
• First Baptist Wylie (6.8 miles)

Restaurants

• Nineteen at Rockwall Golf and Athletic Club (2.4 miles)
• Rodeo Goat (2.5 miles)
• Wendy's (2.6 miles)
• Culver's (2.6 miles)
• Sonic Drive-In (2.7 miles)
• Taco Bell (2.7 miles)
• Chiloso Mexican Bistro (2.7 miles)

Theaters

• Cinemark (2.5 miles)

Parks

• Squabble Creek Trail (3 miles)
• Wylie Community Park (5.8 miles)
• Bear Creek Playground at the corner (7.7 miles)
• East Fork Park (7.9 miles)
• Travis Ranch Park (8.5 miles)

Hospitals

• Texas Health Presbyterian Hospital Rockwall (3.3 miles)