Rowlett Health & Rehabilitation Center

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  • Interior

    A cozy bedroom featuring a single bed with a vibrant abstract painting on the wall and a bedside table.

  • Outdoors

    A view of a courtyard with a pathway and surrounding residential buildings.

  • Decor

    A modern lobby seating area with comfortable chairs and stylish décor.

  • Living Room

    A cozy living space with a round wooden table surrounded by chairs, accentuated by artwork and ambient lighting.

  • Building

    Entrance of a building with a covered driveway.

  • Bedroom

    A clean and modern hospital room with a bed and medical equipment, decorated with colorful artwork on the wall.

  • Windows

    Spacious room with chairs and natural lighting.

  • Landscaping

    Entrance sign for Rowlett community with buildings in the background.

  • Kitchen

    A small kitchen space with a stove, microwave, and wooden cabinets.

  • Garden

    A well-maintained garden with a winding pathway and benches outside a building.

  • Entrance

    A view of a building with an entrance and gated driveway.

  • Seating Area

    A spacious living area with comfortable seating, elegant furnishings, and a stylish chandelier.

  • Outdoor

    A bronze sculpture of a boy and girl playing with a fishing rod, set on a brick platform in an outdoor area.

  • Exercise Equipment

    A recumbent exercise bike in a gym setting.

Rowlett Health & Rehabilitation Center

9300 Lakeview Parkway, Rowlett, TX 75088

For more information about senior living options: (844) 490-3973

4 from 79 reviews
5 stars
56
4 stars
2
3 stars
2
2 stars
4
1 stars
15

Skilled Nursing Facility

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    Overall Review of Rowlett Health & Rehabilitation Center

    Pros

    • pro The facility is extremely clean and staffed with a fantastic team, making visitors feel at home from the moment they arrive.
    • pro The facility provides great care with loving staff and is highly recommended.
    • pro The management is top notch, with Scott and Tanya attentive to residents' needs.
    • pro Rowlett's team is welcoming, the building is clean and well-organized, and the nursing and therapy staff are kind and knowledgeable.
    • pro The facility is great, always extremely clean, with excellent caring staff.
    • pro The building is beautiful and the experience is positive for residents and families.
    • pro The care goes above and beyond, with compassionate nursing and outstanding rehab services; the therapy team is skilled and encouraging.
    • pro The staff across nurses and dietary services dignify care, and the facility is highly recommended for loved ones.
    • pro Scott, Omal, and the Rowlett team genuinely care about residents and are committed to improving their lives.
    • pro The facility is an excellent place with caring staff and effective leadership.
    • pro The therapy team is dedicated, skilled, and encouraging, helping residents reach their goals.
    • pro The renovations are impressive and enhance the facility.

    Cons

    • pro Do not choose this facility if you do not have to.
    • pro They describe extremely poor communication across the facility that affected their loved one's care.
    • pro They note that staff tend to defend themselves and talk down to families instead of taking responsibility.
    • pro They recount a dangerous incident where a nurse failed to respond for hours, leaving their loved one unconscious and hospitalized.
    • pro They claim staff were ignorant and lazy, contributing to serious health issues and extended hospitalization.
    • pro They report that after their relative's death, the facility did not contact the family to offer condolences or share service details.

    Review

    Rowlett Health & Rehabilitation Center is described by many as a place that excels in cleanliness, compassion, and dedicated rehab services, with a welcoming atmosphere that makes families feel at home from the moment they walk in. Numerous reviewers highlight the facility as extremely clean and well-maintained, with modern amenities that contribute to a comfortable and dignified experience for residents. The impression of a warm, supportive environment is reinforced by repeated praise for the staff, who are frequently characterized as kind, patient, and genuinely caring. In particular, the care teams behind the scenes - nursing, therapy, and dietary staff - are consistently noted for their professionalism and attentiveness, often going above and beyond to dignify the care they provide.

    Several reviews center on specific members of the leadership and therapy teams that residents and families found especially reassuring. Scott, the administrator, is repeatedly mentioned as genuinely invested in residents' needs and capable of addressing concerns with clarity and care. Tanya, the Director of Nursing, is likewise praised for staying on top of issues and ensuring that residents' day-to-day needs are met. Therapy teams receive high marks for being skilled, encouraging, and goal-oriented, with therapists individually praised for their attentiveness and patient-focused approach. Families frequently mention that the front office and administrative staff respond quickly to concerns, and that renovations to the building have enhanced the overall environment, making it even more welcoming and comfortable for residents.

    The consistent thread of gratitude extends to moments when the staff's kindness feels especially impactful. Several families recount experiences where staff demonstrated remarkable compassion - such as a therapist carefully giving a patient a manicure or staff members taking the time to reassure loved ones during difficult moments. The sense of peace and reassurance that comes from seeing a loved one cared for with tenderness is a recurring refrain, and many reviewers explicitly recommend Rowlett Health & Rehabilitation to others or describe it as the place they would choose for a loved one. The overall tone from supporters is one of deep appreciation for the level of care, the loving, patient demeanor of the staff, and the sense that residents are valued and respected.

    However, the feedback is not uniformly positive. A significant minority of reviews raise concerns about communication and consistency across shifts and departments. One common complaint is that day nursing teams differ from night teams and weekend staff in terms of responsiveness and problem-solving style, sometimes leading to frustration among families. A few reviewers criticize what they perceive as defensive or dismissive responses when issues are raised, rather than taking responsibility and offering a constructive resolution. There are also mentions of poor internal communication among departments, which can spill over into the care experience for families and residents. While the therapy teams are praised, several comments point to a need for stronger, clearer coordination across the entire facility to ensure seamless care.

    Some reviewers share particularly troubling experiences that color their overall impression. There are explicit warnings to potential families: "Do not choose this facility if you do not have to." Specific allegations describe significant gaps in responsiveness during emergencies, such as delayed nurse calls at night and a lack of immediate assistance when critical needs arose. One review recounts a frightening situation where a mother with limited awareness did not receive timely attention, culminating in hospitalization and additional treatment. Another family recounts feeling dismissed and disrespected when problems were brought to management, describing arrogance and a lack of accountability. A review even recounts a tragic outcome followed by a perceived lack of timely, compassionate communication after the death, including not being informed about services for burial or how to express condolences. In sum, these accounts paint a picture of fear, frustration, and a sense that, for some families, the care experience fell far short of what they expected and needed.

    Taken together, the body of reviews presents a facility with strong, well-respected core strengths - cleanliness, a compassionate and capable therapy staff, and leadership that many families trust and appreciate - alongside notable persistent challenges. The best-case experiences emphasize warmth, respect, and effective rehabilitation that helps residents regain function and dignity. The more troubling accounts underscore the reality that, for some families, communication gaps, inconsistent response times, and perceived gaps in accountability can severely affect trust and peace of mind during a vulnerable period. Those considering Rowlett Health & Rehabilitation Center are advised to tour the facility, speak directly with both clinical and administrative staff, and ask specific questions about communication processes, emergency responsiveness, and how families can be kept informed and involved in care decisions. The facility clearly holds the potential for excellent care and a high-quality rehab experience, but it also shows areas where improvements in communication and consistency could make a meaningful difference for residents and their families.

    Features

    Housing

    • 163 resident community capacity 163 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (20 miles away) Dallas Love (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rowlett Health & Rehabilitation Center is a premier assisted living community located in Rowlett, TX. Our facility provides an array of amenities and care services to ensure the comfort and well-being of our residents.

    In terms of amenities, we offer a beauty salon where residents can enjoy pampering services, as well as access to cable or satellite TV for their entertainment. Our community operated transportation provides convenience for outings and appointments, while our computer center allows residents to stay connected with loved ones through technology.

    We have a spacious dining room where residents can enjoy delicious meals prepared by our staff, offering restaurant-style dining experiences. For those who prefer more privacy and independence, we provide fully furnished apartments with private bathrooms and kitchenettes.

    At Rowlett Health & Rehabilitation Center, our residents have access to various recreational areas including a fitness room, gaming room, outdoor spaces, and gardens. They can engage in physical exercises or relax amidst nature. Additionally, our small library offers a tranquil space for reading enthusiasts.

    Our care services are designed to cater to the unique needs of each resident. With 24-hour call systems and supervision available, their safety and well-being are ensured round the clock. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered along with special dietary restrictions like diabetes diet.

    Residents at Rowlett Health & Rehabilitation Center benefit from an engaging lifestyle through various activities organized by our dedicated staff members. They can participate in fitness programs for physical well-being or take part in planned day trips for socialization and exploration outside the community. We also encourage resident-run activities where they have the opportunity to showcase their talents and interests creatively.

    Located in close proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; our community ensures that residents have easy accessibility to all necessary services nearby.

    With its range of amenities and care services combined with convenient location, Rowlett Health & Rehabilitation Center is an exceptional assisted living community that prioritizes the comfort, safety, and happiness of its residents.

    Nearby Places of Interest

    Physicians

    • Internal Medicine Clinic PA (0.2 miles)
    • Southern Endocrinology (0.8 miles)
    • Rockwall Family Medicine (2.8 miles)
    • Rpsc Hand & U.E. Rehabilitation (3 miles)
    • Regional Plastic Surgery Center (3 miles)
    • Crossroads Women's Health (3 miles)
    • Rockwall Surgery Center (3.1 miles)

    Pharmacies

    • Walgreens (0.3 miles)
    • CVS Pharmacy (0.3 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.1 miles)
    • Walmart Pharmacy (3.2 miles)
    • CVS Pharmacy (3.3 miles)
    • Walgreens (3.6 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Panera Bread (2.9 miles)
    • Eggsquisite Cafe (3.1 miles)
    • Starbucks (3.5 miles)
    • Starbucks (3.8 miles)
    • Black Rock Coffee Bar (6.1 miles)
    • Starbucks (6.5 miles)

    Places of Worship

    • Crossroads Church (1.5 miles)
    • Lake Pointe Church (3.1 miles)
    • First United Methodist Church (3.6 miles)
    • First Christian Church (3.7 miles)
    • Lakeshore Church (6.4 miles)
    • Casa View Baptist Church (6.5 miles)
    • First Baptist Wylie (6.8 miles)

    Restaurants

    • Nineteen at Rockwall Golf and Athletic Club (2.7 miles)
    • Rodeo Goat (2.7 miles)
    • Wendy's (2.9 miles)
    • Culver's (2.9 miles)
    • Taco Bell (2.9 miles)
    • Chick-Fil-A (3 miles)
    • Chiloso Mexican Bistro (3 miles)

    Theaters

    • Cinemark (2.7 miles)

    Parks

    • Squabble Creek Trail (3.3 miles)
    • Wylie Community Park (5.8 miles)
    • Bear Creek Playground at the corner (7.9 miles)
    • East Fork Park (7.9 miles)
    • Travis Ranch Park (8.6 miles)

    Hospitals

    • Texas Health Presbyterian Hospital Rockwall (3.6 miles)

    Frequently Asked Questions

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