Edgewood Rehabilitation And Care Center
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1101 Windbell Drive, Mesquite, TX 75149
For more information about senior living options: (844) 490-3973
The Edgewood Rehabilitation and Care Center is a beautiful and clean facility. The staff at Edgewood are very nice and supportive. The administration of the center is commendable and attentive. There are plenty of activities available for residents to participate in. The environment is pleasant, making it a welcoming place for rehabilitation.
The staff was very short-handed, which affected the quality of care. The husband was able to leave his room unsupervised despite being on a no-fall precaution. The nursing staff displayed poor communication and understanding when yelling at the husband for being in another patient's room. The husband's dementia and hearing impairment were not taken into consideration by the staff during their interactions. The overall nursing care received a low rating due to inadequacies in support and supervision. Despite the facility's positive aspects, it would not be recommended for future care.The experience of placing a loved one in a rehabilitation facility can often be fraught with anxiety and apprehension. For one individual, the journey began two years ago when her husband entered Edgewood Rehabilitation and Care Center for physical therapy. By all accounts, the facility presented itself as a clean and welcoming environment. The initial impressions were positive; both the physical space and the staff offered an atmosphere that suggested care and professionalism. However, despite these admirable traits, there were significant concerns regarding staffing shortages that affected the quality of care provided to patients.
One particular incident highlighted the difficulties caused by being short-handed. While under a strict no-fall protocol meant to ensure his safety, the husband’s condition deteriorated into confusion, exacerbated by dementia. On one visit, his wife arrived to find him missing from his assigned room 109. Alarmed, she sought assistance from the front desk. She was met with dismissive responses suggesting that he was simply in his room or perhaps hiding in closets or bathrooms—locations where he had no reason to be other than an assumption based on typical behaviors seen in residents. After some frantic searching, they eventually found her husband across the hall in room 106, exploring another resident's belongings.
Once reunited with her husband, distressing moments escalated when nursing staff chastised him for being in a woman's room—a misunderstanding stemming from his cognitive impairment and hearing loss. This situation underlined a critical issue: yelling at patients who are already vulnerable does little to facilitate their understanding or comfort. The wife's frustration was compounded by the fact that her husband's disability rendered him largely unable to comprehend what was happening around him; thus punishing him further added unnecessary stress during an already challenging time.
Despite this incident overshadowing much of her experience at Edgewood Rehabilitation and Care Center, it is important to recognize that not all aspects were negative. While there were issues with nursing staff responsiveness attributed primarily to understaffing challenges rather than lack of compassion or competence, the administration maintained professionalism throughout their interactions with families. The administrators appeared attentive and understanding of patient needs whereas day-to-day operational challenges seemed more visible at the nursing level.
As for dietary considerations during his stay—her husband required a salt-free diet—this element went relatively unnoticed amid broader concerns about staffing adequacy. The review hints at underlying questions about how well such dietary restrictions would be adhered to given potential lapses in attention due to personnel shortages.
In conclusion, while Edgewood Rehabilitation and Care Center showcased several appealing features—including its cleanliness and aesthetically pleasing environment—not all elements aligned positively for this family during their brief tenure there. Despite numerous activities presumably available within the center (though her husband showed little interest), it became clear that systemic issues could compromise patient care quality significantly enough that she would hesitate before considering returning if circumstances necessitated another rehab stay in future times—a sentiment echoed by many families navigating similar care transitions today.
142 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesThe Edgewood Rehabilitation And Care Center in Mesquite, TX offers a comfortable and supportive environment for seniors in need of assisted living services. With a range of amenities and care services available, residents can feel at ease knowing their needs will be taken care of.
For convenience, the community provides a beauty salon on-site so that residents can easily maintain their personal grooming needs. Cable or satellite TV is also offered in each resident's room for entertainment purposes. Additionally, community operated transportation is available for scheduled events and outings, ensuring that residents can stay engaged with the local community.
A computer center is provided for those who want to stay connected online and a small library offers opportunities for reading and relaxation. The dining room features restaurant-style dining, allowing residents to enjoy delicious meals without the hassle of cooking or cleaning up afterwards. For fitness enthusiasts, there is a fully equipped fitness room as well as planned fitness programs to keep residents active.
The spacious outdoor space and garden provide a peaceful setting where residents can enjoy fresh air and nature. Housekeeping services are available to ensure that living spaces are always clean and tidy. Each resident has access to private bathrooms and move-in coordination is offered to make the transition into the community as smooth as possible.
To meet transportation needs, the community provides non-medical transportation arrangement options along with specifically designated transportation for doctors appointments. A wellness center offers various programs and resources to promote overall health and well-being among residents.
Stay connected with friends and family through Wi-Fi/high-speed internet which enables easy communication with loved ones near and far.
When it comes to care services, 24-hour call system ensures that help is always just a button away. The staff at Edgewood Rehabilitation And Care Center provides 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications at the appropriate times.
Special dietary restrictions are accommodated, including diabetes diets, and meal preparation and service is available to ensure that residents receive balanced and nutritious meals. A mental wellness program is in place to support the emotional well-being of residents.
Residents can also enjoy a variety of activities offered at the community, such as concierge services, planned day trips, resident-run activities, and scheduled daily activities. With numerous nearby cafes, pharmacies, physicians' offices, restaurants, and theaters, residents have convenient access to various amenities outside the community.
Overall, the Edgewood Rehabilitation And Care Center provides a comprehensive assisted living community where residents can enjoy comfortable accommodations and receive personalized care and support.
Edgewood Rehabilitation And Care Center is located at 1101 Windbell Drive, Mesquite, TX 75149 in Dallas County, Texas
Edgewood Rehabilitation And Care Center on seniors.fyi includes 6 photos including images showing architecture, exercise equipment, dining, interior, windows, garden, landscaping, courtyard, and more.
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