Overall Review of Edgewood Rehabilitation & Care Center
common
18 reviews mention this
Activities keep residents engaged
Activities and events are a consistent bright spot in residentsâ days.
Multiple reviews describe residents staying busy with events, parties, and regular programming led by the activities director and team. People mention everything from line dancing and birthdays to seasonal gatherings like St. Patrickâs Day and July events, with residents appearing happier and more social as a result. Reviews also call out that the activities staff are responsive and helpful when families want to understand what is happening.
common
22 reviews mention this
Facility cleanliness stands out
Residents and visitors repeatedly comment on a clean, well-kept environment.
A recurring theme across reviews is that the building is clean, well maintained, and free of noticeable odors. Several reviewers specifically mention housekeeping keeping rooms and common areas tidy, along with an overall pleasant atmosphere. Even in mixed experiences, cleanliness and upkeep are often described as strengths.
common
9 reviews mention this
Food and dining receive praise
Dining is frequently mentioned as enjoyable, including specific meal moments.
Several reviews note that the food is good and enjoyable, with comments that residents like the meals and breakfast. Some families also mention events with food and snacks, tying dining to the overall experience. A couple of reviews add nuanceâmeals may be an adjustment for some residents or there can be an individual dislikeâwhile still keeping the broader tone positive.
common
16 reviews mention this
Caring staff is a theme
Many reviews describe staff members as kind, attentive, and supportive.
Across reviews, families frequently thank nursing, aides, therapy, housekeeping, and other team members for being helpful and respectful. Specific examples include staff checking on residents, answering questions, and providing hands-on support that helps people feel safer and more comfortable. Several reviews also mention communication improving after concerns were raised, with staff following through on what was discussed.
caveat
13 reviews mention this
Communication and responsiveness can slip
Some families report slow response or unclear guidance at critical moments.
While many reviews are positive, a recurring complaint is that communication and responsiveness do not always meet expectations. Several reviews describe being left without help after calling, delays in addressing needs, or staff not following care instructions consistently. Other reviews mention difficulties getting clear information during admission, care planning, or therapy/discharge coordination, even when other parts of the stay are described as better.
common
10 reviews mention this
Rehab therapy is often helpful
Therapy sessions are repeatedly described as helpful for recovery and strength.
Many reviews mention that rehab therapy helped residents build strength and participate in activities they had struggled with before. Families often describe therapists as knowledgeable and encouraging, with sessions that motivate residents and support progress. A few reviews add limitationsâsuch as wanting longer therapy time or saying therapy did not happen on certain daysâbut the overall theme remains that rehab is a meaningful part of the experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.