Edgewood Rehabilitation & Care Center in Mesquite, TX

Pros

• The staff are nice and the facility is clean.
• The therapy team is engaging, caring, and professional.
• Residents seem very happy, with lots of fun activities and events.
• The rehab department is awesome and very helpful, especially with resident support and transfers.
• The dining experience is enjoyable, with relaxing music.
• The Activity Director (Harriet Shaw and others) is wonderful, keeps residents engaged, and shows personal, caring attention.
• The building is beautiful, well-maintained, and welcoming.
• Care and service are excellent, with friendly, respectful staff across departments.
• Housekeeping keeps rooms and common areas clean and tidy.
• Staff respond promptly to concerns and communicate well.
• Residents are stimulated by music, entertainment, and programs that keep them calm and engaged.
• The facility offers great events, holidays, and community activities that residents love.
• The staff are dedicated, caring, and go above and beyond for residents.
• The therapy team helps residents regain abilities and stay motivated.
• The facility has a warm, family-friendly atmosphere and is a place families would refer others to.

Cons

• The nursing care was not good.
• The staff repeatedly left his head lower than 30 degrees, despite orders to elevate.
• CNAs claimed they were from the agency and did not know how to care for him.
• He was found flat on his back despite assurances from staff.
• The service was slow and the staff did not respond when needed.
• Residents were left lying in their waste for hours.
• A grandmother was left unattended, soiled in bed for over an hour and a half with no help.
• Dialysis was not charted or provided timely, contributing to a death.

Review

Edgewood Rehabilitation & Care Center in Mesquite, TX is best suited for seniors who prize an active, engagement-forward rehab and social environment. This community shines for short- and longer-term stays where strong therapy, plentiful activities, clean surroundings, and a warm, personable staff can shape daily life. It is particularly well-mitted for residents who respond well to structured programming, enjoy music and events, and value a facility that feels homey and well-kept. For families seeking a facility where daily life centers on meaningful activities and steady therapeutic progress, Edgewood often proves a compelling choice.

Those evaluating Edgewood should explicitly consider alternatives if the priority is uncompromising medical nursing care with constant, near-instant response to call bells. Several reviews highlight excellent therapy and activity offerings, but a subset describes inconsistent nursing oversight, delayed responses to needs, and concerns about airway/positioning practices or discharge planning. For residents with complex medical needs, frequent transfers, wounds requiring meticulous turning and rotation, or substantial dialysis-related oversight, it is prudent to compare other options where staffing patterns and clinical oversight may align more predictably with expectations. Language or cultural matching considerations may also factor in for families seeking highly responsive, consistently available nursing staff.

The strongest case for Edgewood rests on its robust therapy program and its vibrant activity calendar. Therapists are repeatedly described as capable, engaged, and focused on meaningful rehabilitation, with stories of patient progress and practical support during transfers. The rehab team often gets high marks for motivating residents and helping them regain function. The activities staff, led by a standout director such as Harriet Shaw, keep residents busy with events, clubs, dances, and social opportunities that nourish social skills, mood, and overall well-being. The atmosphere - clean, well-maintained, with pleasant dining and musical touches - complements therapy by creating a positive setting for recovery and ongoing participation. In short, Edgewood's core strengths are real, observable, and consistently praised by families and residents.

However, the care picture is not uniformly flawless. The most persistent concerns center on nursing responsiveness and care consistency, with a few reviews recounting long waits for assistance, calls left unanswered, and episodes where residents were not rotated or managed promptly for safety. A handful of experiences describe administrative friction or communication gaps during admissions or discharge planning, and a minority of reviews recount troubling care lapses that prompted family escalation. These outliers underscore that Edgewood can deliver excellent therapy and activities, but the nursing floor requires careful oversight and ongoing family involvement to ensure that care standards stay aligned with expectations.

Practically, decision-makers should foreground several steps before choosing Edgewood. Schedule a tour focused on meeting the therapy team, the activity director, and the nurse manager to gauge day-to-day dynamics. Request a transparent discussion about staffing ratios, call-bell response times, wound-care protocols, and the discharge-planning process. During a trial stay or visit, observe how quickly needs are met, how the environment supports comfort and safety, and whether the facility's communication channels feel proactive rather than reactive. For families prioritizing rehab and social engagement, Edgewood's strength lies in therapy quality and lively programming; for those prioritizing constant nursing-backup and consistently rapid responses, it warrants careful comparison.

Overall, Edgewood presents a compelling option for families prioritizing a clean, friendly environment with strong therapy and a high-energy activity program. The community's reputation for attentive therapists, compassionate activities staff, and a welcoming, well-kept setting makes it a good fit for residents who thrive on engagement and steady rehabilitation progress. The most decisive caveat remains the variability in nursing responsiveness reported by some families. If quick, reliable medical attention is nonnegotiable, pursue additional tours and direct conversations about on-floor care patterns, and consider alternatives that align more tightly with those expectations. Edgewood is best viewed as a strong, well-rounded choice for rehab-oriented living, with the caveat to confirm that daily nursing support meets the family's standards before committing.

This part of Mesquite, Texas offers a variety of amenities for seniors looking to reside in the area. There are several pharmacies within a few miles, making it convenient to access medication and healthcare needs. Additionally, there are numerous dining options ranging from casual fast food to sit-down restaurants, catering to a range of culinary preferences. For medical care, there are physicians' offices and imaging centers nearby for routine health check-ups. Places of worship are also within driving distance for those seeking spiritual fulfillment. Hospitals are easily accessible in case of emergencies and parks provide opportunities for outdoor recreation and relaxation. Overall, this area provides a well-rounded environment for seniors looking for a comfortable and convenient place to live in Mesquite.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Mequite Care Pharmacy (2.5 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)

Restaurants

• Whataburger (0.9 miles)
• Bull's Pen Cafe (0.9 miles)
• Mesquite Championship Rodeo (0.9 miles)
• McDonald's (1 miles)
• Mardi Gras Daiquiri (1.1 miles)
• Cheddar's Scratch Kitchen (1.2 miles)
• La Madeleine French Bakery & Café (1.5 miles)

Physicians

• Pediatric Clinic (0.9 miles)
• Touchstone Imaging Mesquite (1.2 miles)
• Texas Digestive Disease Consultants: Mesquite (2.1 miles)
• Women's Health Alliance (4.1 miles)
• John West Low Cost Immunization Clinic (4.7 miles)
• Eye 2 Eye Vision (6.7 miles)
• Lake Point Women's Center (9.5 miles)

Theaters

• AMC DINE-IN Mesquite 3 (1.5 miles)

Cafes

• Starbucks (2.9 miles)
• Urban Vines Wine Bistro (6.9 miles)
• Starbucks (9.7 miles)

Places of Worship

• Casa View Baptist Church (5.5 miles)
• Ridge Pointe Fellowship (6.1 miles)
• Redeemer Bible Church (7.7 miles)

Hospitals

• Baylor Scott & White Medical Center (6.9 miles)

Parks

• Tenison Park (7.2 miles)
• Lochwood Park (7.5 miles)
• Travis Ranch Park (8.2 miles)
• Fair Park (8.7 miles)
• Tietze Park (9.3 miles)