Long Creek

Pros

• The staff at Long Creek is consistently described as friendly and helpful, creating a welcoming atmosphere for residents and families alike.
• Many reviewers express appreciation for the beautiful aesthetics of the facility, noting its fresh appearance and pleasant surroundings.
• Families often feel that their loved ones are treated with compassion and care, highlighted by meaningful gestures such as lining the entrance to honor residents who have passed away.
• The community offers a variety of social activities that engage independent residents, showcasing the efforts of the social director in providing enjoyable experiences.
• Long Creek has received commendations for its clean environment, which is an important factor for many families considering care options.
• Several families recommend Long Creek to others looking for assisted living or memory care, citing positive overall experiences despite some areas needing improvement.
• The close proximity of Long Creek to family members' homes is seen as a significant advantage by several reviewers.

Cons

• The staff at Long Creek were not always quick to help, leading to instances where residents were forgotten during meal deliveries.
• There were issues with acceptable reaction times and care instructions that initially caused disappointment for families.
• Communication from management regarding a loved one's care and incidents was inadequate, leaving family members uninformed about important events such as injuries.
• There seemed to be a lack of staffing to adequately meet the needs of residents who required more assistance, resulting in frequent medication errors and poor response times.
• Concerns were raised about the high turnover rate of staff and the absence of supervision during nighttime shifts, impacting overall care quality.
• Families experienced inconsistencies in information provided by management, contributing to frustration with communication practices.
• Although the facility is beautiful, it did not fulfill the necessary support requirements for residents who are not independent, with no oversight available for them.
• Residents requiring assistance throughout their daily lives may find this community insufficient for their needs due to staffing limitations and lack of supervision.

Review

Long Creek Assisted Living and Memory Care facility has garnered a mixture of reviews reflecting the experiences of families and residents who have engaged with the community. Many reviewers commend the friendly and compassionate staff, highlighting their dedication to providing care for residents. One family, whose loved one lived at Long Creek, expressed how they felt reassured knowing that their father was well cared for during his stay. The sense of belonging and family is often emphasized; families appreciate seeing their loved ones treated as extensions of the community. Notably, a touching incident occurred when a resident passed away in memory care?the staff honored the individual by playing "Amazing Grace" and lined the entrance as a sign of respect when the funeral home came to pick up the resident.

Despite these positive attributes, several reviews indicate that there are areas where Long Creek falls short, particularly regarding staffing levels and responsiveness to care needs. For instance, some families reported that during a COVID lockdown situation, meals were forgotten for their loved ones on occasions when they were delivered to individual rooms. These lapses in attention led to disappointment regarding basic care practices like feeding those unable to do so themselves; families found themselves needing to request assistance on multiple occasions.

Additionally, there are concerns over how well the management communicates with families about care issues or emergencies involving their loved ones. Some reviewers indicated that they received mixed messages from management and struggled with obtaining timely feedback on specific inquiries related to their family members' wellbeing. In particular, one reviewer mentioned discovering that their loved one had broken an arm only through images sent from staff rather than communication initiated by management?raising questions about oversight protocols within the facility.

The overall environment at Long Creek is often described as beautiful and fresh; many families appreciated its aesthetic appeal upon touring or visiting the facility. Some noted how nice it was not just in appearance but also regarding available amenities designed for social engagement amongst residents. The social director received praise for organizing engaging activities aimed at independent residents but raised concern among relatives about whether adequate support exists for those requiring more comprehensive assistance due to medical conditions or mobility challenges.

Reviewers with extensive experience in healthcare remarked on staffing shortages and high turnover rates?a serious concern affecting day-to-day operations within assisted living environments. The lack of sufficient support personnel has resulted in frequent medication errors among other clinical oversights. Families are warned that if prospective residents require substantial help with daily tasks or monitoring due to health issues, they might find themselves disappointed by Long Creek?s current staffing structure.

Overall, while Long Creek presents itself as a visually appealing facility with heartwarming stories from satisfied families highlighting exceptional staff interactions and care successes, potential residents should weigh these benefits against noted shortcomings concerning operational aspects like staffing adequacy and communication practices before making decisions about placing loved ones in this community. It stands out as being potentially suitable for individuals who can navigate independence but may prove challenging for those needing higher levels of continuous support.

The Sunnyvale area in Texas offers a convenient and diverse range of amenities for seniors looking to settle down in a peaceful community. With multiple pharmacies located within close proximity, accessibility to healthcare services is readily available. In terms of dining options, there are various restaurants ranging from casual cafes to family-friendly diners offering a variety of cuisine choices. Additionally, there are reputable physicians and medical facilities nearby for any healthcare needs. For recreational activities, there are theaters for entertainment and parks for outdoor leisure activities. The area also boasts a selection of places of worship for spiritual fulfillment. Overall, Sunnyvale provides a well-rounded environment with essential services and leisure options suitable for senior living.

Pharmacies

• Mequite Care Pharmacy (0.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3 miles)
• Walgreens (4.4 miles)

Restaurants

• La Madeleine French Bakery & Café (1.6 miles)
• Bull's Pen Cafe (1.6 miles)
• Mardi Gras Daiquiri (1.7 miles)
• Mesquite Diner II (1.7 miles)
• Whataburger (1.8 miles)
• McDonald's (2.9 miles)
• Braum's (3.1 miles)

Physicians

• Pediatric Clinic (1.7 miles)
• Texas Digestive Disease Consultants: Mesquite (2.5 miles)
• Touchstone Imaging Mesquite (3.3 miles)
• Women's Health Alliance (4.3 miles)
• John West Low Cost Immunization Clinic (6.5 miles)
• Lake Point Women's Center (7.5 miles)
• Sandknop Family Practice (7.5 miles)

Theaters

• AMC DINE-IN Mesquite 3 (3.2 miles)
• AMC CLASSIC Forney 12 (7.7 miles)
• Cinemark (9.2 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (7.6 miles)
• Urban Vines Wine Bistro (8.5 miles)
• Starbucks (8.7 miles)
• Eggsquisite Cafe (9.3 miles)

Places of Worship

• Casa View Baptist Church (4.3 miles)
• Ridge Pointe Fellowship (6.7 miles)
• Community Life Church (8 miles)
• First Christian Church (8.7 miles)
• Redeemer Bible Church (9 miles)

Parks

• Travis Ranch Park (5.6 miles)
• Lochwood Park (8.6 miles)
• Tenison Park (9.3 miles)

Hospitals

• Baylor Scott & White Medical Center (8.5 miles)
• Texas Health Presbyterian Hospital Rockwall (9.3 miles)