Heritage House Of Marshall Health & Rehabilitation

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Skilled Nursing Facility
Texas
Panola County
Marshall
Heritage House Of Marshall Health & Rehabilitation

Heritage House Of Marshall Health & Rehabilitation

Heritage House Of Marshall Health & Rehabilitation is a nursing home community in Marshall, TX.

Information last verified: December 26, 2025

5915 Elysian Fields Road, Marshall, TX 75672

For more information about senior living options: (866) 208-4318

4 from 41 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Heritage House Of Marshall Health & Rehabilitation

common 24 reviews mention this

Staff are friendly and professional

Residents and families consistently describe the staff as friendly and professional.

Many reviews emphasize friendly, caring interactions, with residents and families saying staff were helpful, attentive, and responsive. Several comments also highlight professional nursing and administration, including times when people felt their loved ones were a priority. A smaller set of reviews goes the other direction, describing mean staff or negative experiences with how staff handled care and communication.

common 9 reviews mention this

Facility cleanliness comes up often

Cleanliness is a frequent point residents and families mention.

Several reviews describe the building as clean, immaculate, and well maintained. Some also mention avoiding odors and seeing the facility inside and outside kept up. On the concern side, one reviewer says their mother’s bath and room cleaning were inconsistent, including days without cleaning.

differentiator 8 reviews mention this

Nursing and rehab care are key

Rehab and nursing support are central to residents’ experiences.

Reviews repeatedly connect their stay to nursing and rehab outcomes, including after-care following a procedure and therapy support. One review specifically praises wound care nursing, saying the wound care nurse resolved an issue. Others mention help with daily needs during rehab, while a few critical reviews describe gaps in care—such as inconsistent bathing or difficulties getting help with toileting for an individual with Alzheimer’s.

common 2 reviews mention this

Dining is mentioned in a few

Dining shows up in reviews, including meal experiences.

A family member describes enjoying a late Thanksgiving dinner visit. Another review says the cafeteria and food were pretty good, even though they were unhappy with overall care.

caveat 7 reviews mention this

Some families report care inconsistency

Some reviewers report serious problems with care consistency.

Several critical reviews raise concerns about what families expected versus what happened after move-in or during the stay. Reported issues include inadequate bathing or room cleaning, lack of timely communication about concerns, and negative behavior described by a reviewer. There are also complaints about staff readiness for specific care needs, including a review stating they were not prepared to work with Alzheimer’s care as promised.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

125 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Gregg County (25 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Places of Worship

Greenhill Baptist Church (2.5 miles)
St John Baptist Church (2.7 miles)
Mobberly Baptist Church Marshall Campus (2.9 miles)
Church Of God Of Prophecy (3 miles)
Abundant Life Assembly of God Church (3.2 miles)
Galilee Baptist Church (3.5 miles)
New Life Church of God in Christ (3.7 miles)

Transportation

U-Haul (2.7 miles)
Alamo (2.7 miles)
Amtrak (4.7 miles)
TNT Railcar Service (14.7 miles)

Restaurants

El Taco Mexican Grill (2.8 miles)
Whataburger (2.8 miles)
El Taco (2.9 miles)
Dinner Belle Restaurant (2.9 miles)
In Japan (2.9 miles)
McDonald's (2.9 miles)
Burger King (3 miles)

Theaters

Marshall Cinema (3.5 miles)

Physicians

Balderrama Dental (3.6 miles)
Marshall Women's Clinic (4.2 miles)
Marshall Professional Building (4.2 miles)
Texas Oncology-Marshall (4.2 miles)
Luis Balbuena Jr., MD (4.2 miles)
Marshall Family Practice Associates (4.3 miles)
East Texas Pediatrics (4.3 miles)

Pharmacies

Super 1 Foods Pharmacy (3.9 miles)
Super 1 Foods 631 (3.9 miles)
Walgreens (3.9 miles)
CVS Pharmacy (3.9 miles)
Medicine Chest Pharmacy (4.2 miles)
Matthewson Drug Co. (4.2 miles)
City Drug Co. (17.7 miles)

Hospitals

Good Shepherd Medical Center (4.2 miles)
Marshall Regional Medical Center Home Care (4.3 miles)

Parks

Lions Park (4.6 miles)
Caddo Lake State Park (14.4 miles)
Otstott Park (17.6 miles)

Cafes

Deberry Cafe (15.9 miles)
The Taste Of Caddo Caf (17.6 miles)
Texas Club Cafe (17.6 miles)

Frequently Asked Questions

Where is Heritage House Of Marshall Health & Rehabilitation?

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